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Lincoln Navigator Suspension

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  • I just came from the dealership a few minutes agon and seriously considering switching my air rides.

    I was having similar issue with my 03 Gator on 24 inch rims. Back in August of 08 I took it to the dealership (Oursiman of Alexandria, in Northern Virginia) to be looked at. They diagnosed and so far have changed the following:

    Air Compressor Right Front Side
    Right Front Side Sensor
    Replaced all three Adjusted Aims
    Left Ride Height Sensor
    Rear Height Sensor
    Total cost of the above $2513.60 (very painful)

    The system worked for roughly eight months and failed again. I took it today and they tell me there is a $500 relay that needs to be changed before they can continue testing to see what is wrong. Yeah, that is what I said.

    Anyways, I called Suncore but they tell me they can’t give me the name of anyone in the Northern Virginia area that can do the change for me until I buy the conversion kits because it is against their company policy. I would give up the vehicle except it is highly customized and I have put a lot into it already. I will appreciate it if anyone in the DC, VA and MD area is on here who knows of a shop that can give me a quote as to how much it will be for the conversion.
  • i have a pdf manual for an 03 nav with 4 wheel drive and it says that the suspension switch on the 03 nav is located in the jack box that is located in the rear kick panel behind the back seat. if you post your e-mail address i will forward you the pdf manual that i have.
  • sure you can email it to frannybrown06@hotmail.com
  • Stix11,
    Please send the PDF manual for 03 NAV to me as well if you don't mind. My address is doffoh@hotmail.com.

    doffoh at hotmail dot com.
    Thanks a lot.
  • Were you found that kit? $350 don't sounds bad.
    my problem in the morning the commpresor dosen't work and my nav is all the way down, probably after 15 or 20 min. the commpresor turns on. some body can help me?">
  • :confuse: well i still can't get my compressor to come on its new, & have changed a relay too...but i have no idea why it won't turn on at all....but I did get the manuel the other day in my email...thanks by the way....so hopefully i can figure this thing out
  • Newbie here on Edmunds. I have a 2000 Navigator that is now sitting on it's back wheels - air suspension failure. The air susp.dash light is not on so local mechanic can't figure out what is causing it using his scan tool. Did a bit of research and could be a number of things ie: bad relay, loose connector etc. any advice on how to troubleshoot the issue without going broke at the dealer?
  • Hello, Thanks so much for this! I did the test and my air compressor kicked on after i put the 2 wires in the slots.. So I thought ok its the relay so I bought a new one put it in and nothing.. I took it out and in and nothing so I put the copper 2 wires back in the 2 slots and it comes on? I am not sure whats wrong? Do u have any suggestions for me as to whats wrong? Thank you!
  • Hello, Does anyone have a pdf file of the manual for a 2001 Lincoln Navigator that they could email me? I need to know which fuse#'s go to the relay switch & where they are at.
  • steverstever YooperlandPosts: 40,114
    You should be able to download one from Ford:

    How To Find Your Car Owner's Manual Online

    Unless you mean a repair manual. This may tide you over until you can locate one:

    Online Repair Manuals

    Moderator
    Need help navigating? stever@edmunds.com - or send a private message by clicking on my name.

  • Hello,

    New guy here.. I wanted to know if there was a way to check the air suspension relay. I just had the rear air bags replaced along with the relay and the back dropped again.

    I took it back and this time they told me it was the Compressor. I bypassed the relay and the compressor turned on. So I took it to another dealer and they told me it was the control module. I want to make sure its not just the relay before I switch out the control module.

    Does anyone know a way to test the relay? I think I read somewhere you can swap it with another relay in the Navi, but I can not locate that info to try it out. Any help would be appreciated..

    Thank you
  • I have a 2004 navigator. I first noticed that passenger side front wheel would take a long time to lift after cold weather, but now after the first freeze all four wheels are at the bottom and the compressor won’t kick in. Need help... thanks
  • HI ALL,

    I'M NEW WITH THIS FORUMS, BUT DON'T WE ALL THINKS THAT FORD SHOULD DO SOMETHING ABOUT THIS DAME ISSUES WITH THEIR SO CALL" DYNAMIC AIR SUSPENSION SYSTEM"? I MEAN IT'S OBVIOUS THAT EVERYONE WHO HAD A NAVIGATOR HAS HAD SOME SORT OF PROBLEMS WITH THESE AIR SUSPENSION, I, MYSELF ALSO OWN AN 04' NAVIGATOR AND HAS BEEN HAVING THE SAME PROBLEM WITH THE FRONT OSUSPENSION OF NOT BEING ABLE TO AIR UP, BROUGHT TO THE DEALER HAD IT DIAGNOSED, THEY'VE TOLD ME THAT I HAVE AN AIRBAG LEAKAGE, I HAD BOTH OF THE FRONT BAGS CHANGED OUT FOR ABOUT $1,000 AND THAT'S JUST PARTS ONLY, STILL DOESN'T FIX THE PROBLEMS, CALLED THE DEALER AGAIN AND THEY TOLD TO BRING THE TRUCK IN FOR THEM TO RE-CALIBRATE THE SYSTEM, AND AT THIS POINT I'M VERY SKEPTICAL IF THEY'RE GONNA GIVE ME THAT BAD DIAGNOST AGAIN. WELL MY PROBLEM IS STILL THERE BUT IF ANY ONE CAN OFFER ME SOME SORT OF HELPS I'LL BE REALLY APPRECIATED. THANK YOU SO MUCH
  • Quick follow up... I was able to find that the relay under the dash by the control module is the same relay that is used for the compressor.... I switched them and the compressor kicked in and the back end lifted back up.... Now I have to talk to the dealer about them BS'ing me about needing a new compressor and them replacing the relay that is obvious that they didn't... This is gonna be funn...
  • steverstever YooperlandPosts: 40,114
    Welcome to the forum, Dinh2. Lower case posts are easier on the eyes - people tend to ignore posts written in ALL CAPS since they are hard to read.

    Moderator
    Need help navigating? stever@edmunds.com - or send a private message by clicking on my name.

  • i have a 2000 navi also and it did this to me about a year ago. if you check back in my logs you could find my post describing my symptoms which are quite similar to yours. I changed the compressor and it fixed the problem.. when the compressor fails the check engine light does not turn on. i think this is because the suspension never leveled and then failed. you said it happened when it was parked. try hard wiring the relay located below the compressor as others in the form describe, if the compressor doesnt turn on then you found yur problem. if it does turn you have a bad or dirty relay. good luck. let me know how it works.
  • could you give a little more detail as to what exactly fixed your suspension. you said it was a shock and shock mount replacement that fixed it. this vehicles is 4x4? when you say shock do you mean a front air spring ? why does your shock have an o ring kit. confussed but very curious. i am having problems wiht my suspension on my 00 2wd.

    thanx
  • Hi Guys, I recently took my 2004 Navigator to the local Ford dealership. I had them check out the vehicle because it "looks" to me like the front end, not the back end is settling too low when you turn the car off. When you turn the car off you can hear the compressor decompressing, and the car settles down. I am the original owner, and have always been aware of this. But it just seems like the wheel well is really close to the front tires, again only in the front. I noticed most of you are having this issue with the back end. Anyway after a $96 service charge I was told there was nothing wrong, actually to my surprise. My car has 65K miles on it. Any comments? It seems like some folks are getting the run around at the dealerships. I am assuming since my car is 5 years old this fall and with that many miles that I am out of warranty. Thank you for your response.
  • Need help, can anybody tell me where the compressor relay is located on a 2004 Navigator?
  • Going to re-post this because people are asking.... Thank you MattyMo..

    For those of you with a low-rider Navigator that is low in the back the first thing to check is the relay as it is a $115 dollar part you can pick up and change yourself. Also, you can test to see if the relay is the problem by bypassing it. How? Follow these steps.. (this is straight from the Ford/Lincoln Service CD)

    1) Locate Suspension Relay (behind passenger headlight - next to the horn - small amp looking like box - access from the ground, underneath the car - with a 4 post plug going into it).
    2) Pull the 4-post plug
    3) The manual says to connect a bypass wire "10 guage with 50A fuse" (I used about a 4" long - 14 guage wire - no fuse) from post A to post B (the left two posts when looking at the plug and the tab is on top)
    4) If the relay is the problem you will immediately hear the compressor start to air-up your shocks - just don't leave the wire there for more than 30-40 seconds as it will get hot and you risk burning out your compressor.
    5) Once your shocks are aired up and the back end is not longer a low rider then you should be able to drive around for a few days before leaks in the system let the air out - enough time to get to the dealer and get a new air compressor relay.

    If this does not solve the problem then you likely have a bad air compressor.
  • Hey everyone, this board really helped me a lot recently, so I thought it was worth sharing some information that will hopefully help others. On Thanksgiving Eve, all of a sudden, my 1998 Navigator started riding in a really bumpy way. When I got home, I noticed the back looked like a lowrider. I took it to the dealer, which wanted to replace my compressor and a relay switch for 1250 bucks. After doing quite a bit of research, I ended up taking my car to a local mechanic instead and going with the deluxe strutmasters 4WD conversion. I was definitely nervous to see how the car would ride post-conversion, but I'm pleased to say that I've put about 125 miles on it over the last few days and notice absolutely no difference in the ride pre-conversion (when it was working properly) and post-conversion. I'm really pleased! The conversion - deluxe kit - with labor cost 1300 with tax (797 for the kit + the rest in labor), which is roughly what it would have cost me to replace the compressor and relay switch if the dealer had done that. From everything I read, once you start tinkering with patching up the air suspension parts, it becomes a real money pit. I'm hopeful that by going with the conversion, there will be no more expenses when it comes to suspension. Anyway, I'm really pleased with the conversion and recommend it to anyone who wants to get more years out of their Navigator or Expedition if they're experiencing problems with the air suspension system.
  • dmrpdmrp Posts: 3
    I agree that this is a fantastic site. It is too bad that all owners have had big problems and hit with high expenses. I am still siting in a motel room in Minot, North Dakota, waiting for parts. My post was #172, December 10, 2009. After reading all posts I determined it would be better to follow post 136, May 16, 2009. One thing you should not do is post your phone number. I have been getting lots of scam phone calls but I was desperate. I am following the advice of doing a full coilover front and back. Unless you have had a problem you can not imagine how difficult and nerve
    wrecking driving and out of the blue hitting the ceiling for miles and then to be towed and unable to solve the problem at the Lincoln or Ford dealers. At this point all I can say is save yourself a lot of headaches and money and do the conversion.
  • steverstever YooperlandPosts: 40,114
    I have been getting lots of scam phone calls but I was desperate.

    Maybe you missed my email but your earlier post was removed because we don't support the posting of individual phone numbers in the forum.

    Hope you get back on the road soon!

    Moderator
    Need help navigating? stever@edmunds.com - or send a private message by clicking on my name.

  • dmrpdmrp Posts: 3
    Thank you for your post.i am still in North Dakota waiting on parts to have the conversion done on my 2004 Navigator.
    They think the parts should be in Wednesday or Thursday and do the repair on Friday and then I will be able to return
    home (Las Vegas) This has been such a trial. I am hoping I will be like you and Never have to worry again. It is a long
    return trip so I will definitely know that I have solved the problem. Thanks for your input.
  • How did you coil/shock conversion turn our?

    I did this last week. It is the best thing I have ever done. The truck handles so well.

    Tully
  • dmrpdmrp Posts: 3
    I just got home Friday at 6pm after a two day drive with one overnight stop and the SUV performed like new. Forget about Lincoln and Ford dealers telling you that they do not know what the problem is!!!! It is the dynamic air suspension system. My ride was as smooth as when I bought it.I plan to go back in cold weather and especially to go skiing with it. I would be still battling the problem if it were not for this site and the helpful information from all the posts.
  • I have a 2003 lincoln navigator and the problem is that my right side is not rising properly. I took it to the mechanic and he showed me that the height adjustment control arm was popping off. When he put it back on it was fine. The problem is it keeps coming off. How do I stop that and what is the correct name of the Part.
  • I have lincoln navigator 2000 4WD. Soon will need some air suspension repair.Is there any service or repair manual or CD available for Lincoln Navigator. How can I get it. I will highly appreciate informaiont

    Thanks
    John
  • I feel same problem for navigator 2000. It seems that right hand side seems a little low. What is Height Adjustment Control Arm. Where is it locateed. Can you please give some details.

    Thanks
    John
  • Recently we replaced all the o-rings in the front and everything was working great. I was driving and felt all the air release from my suspension. Relays and fuses checked good. I am getting air to all four air bag selenoids but not letting air into the bags. What other controls are there?
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