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Saturn VUE

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  • michaellnomichaellno Posts: 4,300
    We've recently purchased (well, 2 months and 3200 miles ago) a 2004 AWD V6. I've been keeping track of the mileage, and the tank yesterday resulted in just over 22MPG. However, we have seen tanks in the high teens as well.

     

    I, too, am hoping that as the engine loosens up, the mileage will get better. However, I wouldn't expect more than 22-23-24 in a mix of city and highway driving.
  • mtenamtena Posts: 58
    Those ding resistant panels were probably the biggest reason why I've been a loyal Saturn buyer. Very sad to see them go, along with Saturn's unique identity.
  • uga91uga91 Metro AtlantaPosts: 1,065
    I agree. Like I heard someone else say: one of the best things about the VUE is that it's the only Saturn left that looks like a Saturn. The next VUE will look like the Equinox, from what I understand.
  • uga91uga91 Metro AtlantaPosts: 1,065
    We bought a 2005 4 cylinder VUE last month and have about 850 miles on it. I'm getting about 24 mpg in town. Considering my V6 Chrysler mini van gets a little better than 18 mpg in city driving, I would hope my mileage goes up with time as well.
  • steverstever YooperlandPosts: 40,417
    Saturn is undergoing an aesthetic offensive, and maybe poly doesn't bend enough.

     

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  • uga91uga91 Metro AtlantaPosts: 1,065
    You're right, Steve, but the big thing behind the steel panels on the Sky is the fact that it will be made along side the Solstice--and they can't put polymer on some vehicles and steel on others. It's just like that on the Relay now.
  • steverstever YooperlandPosts: 40,417
    Good point. Honda is raising prices this week on most of its cars, and the price of steel is cited as one factor why (together with the weak dollar, etc.).

     

    So maybe poly will price itself back into the picture?

     

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  • uga91uga91 Metro AtlantaPosts: 1,065
    My wife just pointed out the first thing we really miss on our VUE that we had on our ION. The ability to use the power features after turning the car off. I wonder why the VUE does not have retained power?
  • Saturn Customer Assistance Center via e-mail responded to my inquiry with following: "it's because of different satellites...one hole in roof for one antenna...even if there were two, they could easily interfere with one another." Any comments from forum contributors?
  • uga91uga91 Metro AtlantaPosts: 1,065
    GM knows more than any of us do. If you're trying to use satellite radio, then disconnect your OnStar.
  • Equinox LT series [built on Vue platform - though longer wheelbase] available with both XM radio AND Onstar factory installed. Apparently no mutual interference [msg 3394].
  • This is about a customer who just spent a substantial amount of money on a new Saturn. You a suggesting that this person should be understanding with the dealership and try to work things out with them. Lets equate it to an overcooked steak, Take it back and give them a new one. I have worked in customer service my entire life. The fact is that by giving this person a different car and making them happy Saturn wins. By not taking care of the situation Saturn losses BIG!. If this person persuades just one other person not to buy a Saturn, and they will. Saturn has lost.

    I am in the same situation. I have a 2003 Saturn Vue. The first week I owned it I took it back and inquired about the engine It didn't sound right. They said thats the way they are. At 12,000 miles the front wheel bearings had to be replaced. There was a loose belt that had to be replaced shortly afterward. Again I said there is something wrong with the engine, the tack periodically moves sporadically They told me nothing is wrong. At 20,000 miles the rotors were bad. Again I said something is wrong with the engine. 43,000 miles and my Engine is trash.

    I will try your technic tommarrow, and see if they take back my steak.

    Totally unsatisfied with car and service
  • uga91uga91 Metro AtlantaPosts: 1,065
    Then get rid of it. Never buy another Saturn again. I have always been very pleased with the service departments of the Saturn stores I've dealt with. I have bought 4 Saturns and plan on buying more in the future.

    What you fail to remember is that unlike your steak, car dealers have their hands tied. They can not hand out new cars when you are unhappy. They have to follow the rules. The inventory at a Saturn dealer is not owned by General Motors and sold on consignment by the dealers. The dealers borrow money to buy the vehicles from the manufacturer. You buy the vehicle from the dealer and the dealer pays off what they owe to the bank or whoever they get their money from. That is why there is Dealer Holdback. Too many people feel as though dealer holdback is "free" money given to the dealer that should passed along to the customer. Holdback is money given by the manufacturer to the dealer to defray the cost of doing business--to pay the interest on the loan they took out to buy the vehicle you just purchased. How do you think car dealers can sell at invoice? Go on just about any thread--they'll all say to offer invoice less rebates. It's the holdback that allows them to do that.

    Anyway, back to your situation. For some reason, Americans today are convinced that the first time their product does not live up to their expectations, they are entitled to a new replacement unit. You are not. I work for the largest industrial equipment and supply wholesaler in the US and I get customers from time to time get all upset with me because their 6 month old air compressor won't be replaced. They'll say "I paid $2000 for this air compressor and here it is 6 months later and it's broken. It has a 3 year warranty and I need a new one." I have to inform them that it is under warranty and it will be fixed at no charge to them--but not replaced. If you buy a power tool and it breaks after 6 months, guess what, it gets fixed at no charge under warranty--but not replaced. The same holds true for cars. If yours breaks, it gets fixed. Most states have Lemon Laws to replace units with serious issues; but, most of us do not fall into that category. Your dealer can not hand out new $20,000 cars every time you get upset. They can fix it--but it is not up to them to replace it. They can not say "You are right. Your car is broken. Please take a new one and our apologies." The manufacturer will not reimburse the dealer for that. Car dealers are just like electronics stores and department stores. They are for-profit businesses. If you are upset with your VUE, then trade it for something else. They will NOT give a new one.
  • drivvendrivven Posts: 54
    I can't remember if I've mentioned this before or not, but here goes.

    For the second time in the history of owning our '04 Black FWD V6 VUE we've had the occasion to have a bird drop his calling card on the hood of the vehicle. The first calling card was inadvertantly left on the hood for more than a day and once we wiped it off there was a definite residue left in the finish that took some careful and prolonged work by the dealer to remove. The second occurrance was just 2 days ago and I judiciously removed the calling card as soon as I saw it, within a day.

    When I went out to the car this AM to take it in for one of the 3000 mile milestones I noticed another calling card ring on the hood where I had removed the deposit. So, after the oil was changed and other tasks performed I asked the dealer to inspect the hood for the deposit. Of course the car was in the wrong light so we didn't see it, but the repair person put a new wax coat on the hood anyway. From casual inspection it appears the deposit is gone now.

    My question to other forum folks is if they've noticed any similar problems due to bird calling cards, especially on the black version, which shows imperfections seemingly more easily than the colors do. Keep in mind that our other vehicle is also black and doesn't seem to show the same residual damage.

    Anyone else?
  • vuefor2vuefor2 Posts: 490
    Thought I would pop in and say hi. Our 2002 Vue is still chugging along. The baby stuff fits nicely in the back though we may have to get a Relay if my wife and I have another. It's amazing how much stuff a baby needs!

    Not much to report. Oil, gas and go for the last year and a half. Anyone know when the Vue will get a face refresh? It's essentially been the same now for 4 years. Also, anyone know when I should change the transmission fluid? We have about 60,000 miles on it now.
  • martin5martin5 Posts: 1
    I read the post about your transmission problems and was wondering if you had an update. I have had the transmission replaced twice on my Vue and serviced 2 other times. It has a very scary tendancy to "pause" usually during what should be the shift between 1st and 2nd gear. I'll pull out into traffic and it feels like someone reaches over and slips the car into neutral, leaving me stranded in an intersection praying nobody hits me before I can get going again. I have written my "lemon" letter and am waiting to see how the car behaves now that they have had their final chance to fix it. From what I've read online, not too many people have had luck getting a new car. Have you? You may email me at deemartin5@yahoo.com
  • vanman1vanman1 Posts: 1,397
    Great news on the VUE. I read on another web site for Saturns that the VUE will get the following next year.

    - 2.4L 170 hp base engine upgrade
    - All new and upgraded interior
    - New front with a Saturn Aura look to it (Saturn's new look)
    - Further refinements
    - The 3.5L from Honda will continue as the V6
  • uga91uga91 Metro AtlantaPosts: 1,065
    That does sound like good news... except to those of us who just bought a 2005 VUE!
  • vanman1vanman1 Posts: 1,397
    Well, the current VUE is nice as is IMO. You know prices will have to rise also.

    Another feature I forgot about is an iPod/MP3 player plug on the front of VUE stereos in 2006.
  • tidestertidester Posts: 10,110
    It is better to make your email address visible in your user profile than posting it directly in your message - the spammers love to harvest email addresses from public forums. You can change the settings in your profile by clicking on the "Forum Profile" link near the top of this page in the left column.

    tidester, host
  • scottawascottawa Posts: 3
    Its been a while since I posted with further tales of woe about my 2003 Vue. Many of you that preach at the feet of Saturn seemed offended by my negative comments about the product and the marketing of Saturn. I see since I last posted, others have had similar experiences. When I last posted, I had a new transmission, timing chain, water pump; the fuel gauge had crapped out; my floor vent was not working; the windshield wiper nozzle was broken. Imagine how I feel now that Ive since had: the BCM (the computer that apparently operates the electronics) die on me and leave me stranded. Then, I had to have the stabilizer end joints (whatever those are) replaced because my Vue sounded like the groaning timbers on a tall ship when I turned. My gas gauge has also crapped out again, as have my spray nozzels. And, my switch for the fan had to be replaced because it stopped working - great on a -30 day. And finally, my back two tires (but just the back two) looked like racing slicks because of an alignment issue (despite me bringing it in every 1500 km for a repair) and I had to get $600 worth of tires with just 30,000 on them. What really made me laugh? I call GM to tell them I am dissatisfied. Their answer? In their opinion I have not had an inordinate amount of problems and their only obligation is to fix the car. Who cares if I am completely disatisfied with my $25,000 purchase. And then, Brian Williams leads of NBC news with, "sales down again for the big 3 auto makes. What must they do to compete with the Japanese?". Here's a hint: my Camry has 225,000 km on it an never had a problem.
  • dan165dan165 Posts: 653
    scottawa, No excuse for all the problems with your VUE, obviously a lemon. No lemon law in Ontario though, call Mr. McGuinty and get him on that (ha ha)! I can not believe you have not had 1 issue with your Camry over 225K though. If true, you must have the best one in the world and you are incredibly lucky.

    vanman, Great news on the VUE upgrades. Maybe we will take another look at one come the fall if we have not bought anything by then.
  • scottawascottawa Posts: 3
    Hey Dan

    I am afraid to call McGuinty; he would probably levy some sort of lemon tax on me. The only thing going for me is most people are happy with their Vues, so selling it shouldnt be too difficult. As for th Camry, other than breaks, oil changes, timing belt change and a seal that needed to be replaced in the engine, its been a wonderful car as were the Hondas I had previously. I am not a Japanese car snob, frankly I don't care if the Taliban built my car as long as its not constant problems. What I would love to know is what happens to a vehicle on an assembly line to cause it to suffer from so many problems like mine. Untrained/incompetent workers? Parts made with inferior materials? Having a car plant in the same state that makes JD?
  • vanman1vanman1 Posts: 1,397
    So you did have some issues with your Camry!

    ;-)

    Ontario needs a Lemon Law. If you have that many issues you would be able to get your money back or at least a new VUE. Our friends have a 2004 2WD V6 VUE and they love it. They just had a baby last week so they were looking at a Relay to replace their Taurus. Saturn converts all the way.
  • vuefor2vuefor2 Posts: 490
    I can't wait to see what they do to the Vue. We love our 2002 Vue but with the upgrades I can see it selling even better.

    I wonder when the pictures will be released?

    :)
  • vanman1vanman1 Posts: 1,397
    No pictures till the summer I'm sure. :(
  • Production '06 VUE possibly moved up to mid June. As strongly considering purchase, hope some or all on wish list become available:

    - curtain air bags standard

    - ONSTAR and XM satellite radio options factory installed TOGETHER [and not mutually exclusive]

    - ONSTAR on VUE have Goodwrench diagnostics feature

    - back up warning system

    [understand StabiTrac available in '07 - the sooner the better]

    Hoping someone at GM/SATURN following this forum for consumer suggestions
  • chuck1chuck1 Posts: 1,405
    If you put a good polish on the car the "calling card" should come off and show no hint of it being there. Have you ever watched the T.V. commercial where the guy puts lighter fluid on the car and then lights it to show how good the polish is being advertised holds up? At any rate you can do this with any good car polish.
    Hope this helps!
  • drivvendrivven Posts: 54
    Chuck: At the time of the first incident I had a good waxing on the car - the Saturn wax. Maybe it's not as good as they claim. But I will continue to apply a good coating. Thanks for the encouragement.
  • wd181wd181 Posts: 2
    I have a 2005 Vue 6 AWD. My problem is the high beam headlights. When the low beams are adjusted to inspection station standards, the high beams shine too close to the front of the vehicle and do a poor job of lighting the roadway. I've taken the vehicle back to the dealer to address this problem, but the problem remains. I traded in a 2004 Vue 4 AWD and the headlights, both low and high beams were fine on that vehicle. Does anyone know if there is a separate adjustment for the high beam lights on the 2005 Vue?
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