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Chevrolet Equinox Oil Changes



  • gmcustsvcsarahgmcustsvcsarah Posts: 1,964
    If we can follow up with your dealership, please send us the following information to your name/Edmunds username, your phone and address, the last 8 digits of your VIN and current mileage, and the name of your involved dealership.

    All the best,
    GM Customer Service
  • vwalburnvwalburn Posts: 23
    Just wanted to get an idea on what intervals everyone is doing for oil changes. Going by a set interval or going by the OLM. Our oil has been in for 6 months and 8k miles and have 29% on the OLM.
  • runoxrunox Posts: 153
    FWIW - at 47,000 I decided to change the oil early and sought out the Mobil 1 synthetic with Dexos. Not an easy find mind you. I am now at 52,000 and have not had to add any oil since the change. In the prior 40K I would have dumped 2 more quarts in after 5000. I don't know what the difference is in formulation but I have been using Mobile One without the Dexos label as well as Pennzoil dino oil and both burned.

    "Dexos1 and 2 are just money grabs by GM to get more money from licensing. There is little that is different with that spec than what most synthetics (group III even) already have."

    Maybe in your mind, but in my engine the Dexos label is not burning like the others.
  • cra1g3rcra1g3r Posts: 1
    They have figured it out but have not admitted a mistake yet. The fuel injectors are under unusually high pressure to achieve better emissions. When the car is shut off the injectors drip due to the high pressure not being relieved which washes all the oil in the cylinders down into the oil. This not only makes the oil very dirty very fast but thins the oil out causing it to burn faster - slips past rings easier. This is why everyone got ECM updates for their oil indicators - oil was fouling extremely quickly and the oil indicator needed to run out faster. Owners need to expose this issue and pressure the manufacturer for a real fix. :mad:
  • My daughter bought a new equinox in 2010. This past October the high pressure fuel pump started putting gas into the oil. 6 qts. when GM checked out. Since then it has been using oil at a rate of 1qt. per thousand miles. Gm done their oil consumption test and said this is normal. That is a shame !!! GM will not do anything. :lemon:
  • tibbtibb Posts: 3
    I traded mine on a 2012 Cruze, then after a year bought a 2013 Equinox. No issues yet, it has the 3.4l 6 cylinder in it and it hauls [non-permissible content removed]!
  • ray80ray80 Posts: 1,233
    Hhmm I believe in the old days a quart every thousand miles might be acceptable (whether we liked it or not), these days it shouldn't be more then a quart every 2 thousand. I think I would suggest opening a case with GM customer service (rep will likely see this and give more info as to how). Different dealer might be good option after this is done if your current dealer isn't cooperative
  • gmcustsvcgmcustsvc Posts: 4,055
    Hi Chuck,

    I can certainly understand why you would be frustrated. Can you private message me your full name, address, phone number, Vehicle Identification number, approximate mileage on your vehicle, and dealer you visited please so I can look into this for you? My email is Please put "Attn Crystal" in the subject line. I look forward to hearing from you.

    Crystal L. GM Customer Care
  • I subscribed to this thread a while back, but as of late I've seen some concerning posts of which I've had the same issue. The 2010 Equinox 2LT I purchased new was the first new car I purchased. Just liked the look of it when it was changed in that model year. I have had relatively little issues with it, I did notice that when changing my oil I'd never get as much oil drained as should be in there. Well, guess it makes sense that the oil is burning off, thus the reason I don't.

    Recently (one month before my warranty end) I would turn my car off and it would stay on for say 5 seconds. The only saving grace is that I had one year of warranty left. The stabilitrak light came on at the time as well. I took it in and they said they had to replace the high pressure fuel pump, that I heard about in a post above. Friends thought, "wow replacing a fuel pump this early" I didn't think much of it as I was under warranty, but man, what am I going to do in another 25000 miles? Replace it again? For my first oil change I put in Valvoline Synpower Full Synthetic oil.

    I purchased this car for 30K+, now I'm wondering if I need to sell it to avoid future issues?

    Does GM really have nothing to say about this? Gas leaking into the oil, that can't be good right? (kind of a rhetorical question) Is there anything we can do about this? I'd get in on a class action if one came up.
  • when they had my daughters 2010 equinox for a oil consumption test she had to drive it a thousand miles take it to them 3 different times she could not check oil or add anything. they said how much oil was used then topped it off.looks like they would get their system down. in my daughters case it is their word. she has no idea how much is used.
  • gmcustsvcgmcustsvc Posts: 4,055
    Hi the3dolla,

    I am sorry for any inconvenience. Generally if there is a recall we will alert you via mail. Please let me know if you have any other concerns. I am here and more than happy to help:-)

    Crystal L. GM Customer Care
  • Just checking to see if you got my pm about 2010 chevy equinox using oil
  • tibbtibb Posts: 3
    No I did not. Scott
  • fgayfgay Posts: 2
    I just bought my 2012 LT2 last month, I noticed the "oil change sticker" said it had been almost 3 months since an oil change, and asked why they would sell me a car with an oil change almost due. I was told by salesman that the oil change indicator would tell when one was due. Yet when I met the service tech, he told to ignore the manual instructions and the oil change indicator and get the oil changed every 3000 miles! I want to do what is necessary to keep car in warranty, but do not want to spend unnecessary money changing the oil more than it needs. What is your opinion?
  • cmhj2000cmhj2000 Posts: 181
    It all depends on your driving style!

    The OLM should give you an idea if it's updated. If you were told to ignore the OLM, which I do that might be wise due to issues with too infrequent OCIs on this engine.

    While I'm not an advocate of the 3K OCI if using a good oil, oil is cheap compared to chain replacements and everything else that could happen.

    FWIW my last OC was at 3,200. The OLM was at 35% before it was recalibrated and this was mostly short trip driving.
  • fgayfgay Posts: 2
    Most of my driving is less than 50 miles per trip, maybe once or at most twice a week.. The oil used was synthetic as suggested in manual per sticker. I have had car 5 weeks and have not put 500 miles on it! Car I traded in was 13 years old and had only 69,000 miles on it, and I drive less now that I am retired. So maybe I will have oil changed soon and have tires rotated . Thanks for your input!
  • djm2djm2 Posts: 705
    The "Oil Consumption Test" is just a "delaying tactic" on the part of the dealer, and GM! ------ Both GM, and the dealer know what the problem is, and the problem centers around the "high pressure direct injection fuel pump" leaking raw fuel into the engine, thus thinning out the lubricating oil causing timing chain problems, main bearing problems and cylinder wall & piston ring damage. ------ With the additional "blow by from the combustion chamber" the PCV system is pulling wet fumes from the crankcase, and this is how the engine oil is being consumed. ---- The engine needs to either be remanufactured or replaced. Here are the questions to think about! ---- I do most of my driving "over the road" to see my customers. How am I going to bring my vehicle back to the dealer for this "Oil Consumption Test?" If I am on the road, I would have to add oil, or I would eventually run out of oil! ----- Are we all living in a "dream world" where the automotive customer becomes part of the warranty repair? ----- Pure and simple, the engine needs to be replaced! ----- What is the problem? ----- In life what goes around does come around. ---- I am driving a 2010 Chevrolet LTZ Malibu 2.4 purchased new from an outstanding dealer, and a 2007 XLE Toyota Camry V6 purchased new from an outstanding dealer. ----- I almost purchased a 2010 2.4 Equinox when I purchased the Malibu. ------ THANK GOD I DID NOT MAKE THAT MISTAKE! ---- (My 2.4 is NOT a direct injection engine, and he in lies the defect of the Equinox engine, and it's problems!) ---- I would never allow myself to be treated in this unprofessional fashion, since my vehicles are my office on the road. ----- As a customer I expect a high quality product from the manufacturer! ------ I understand that vehicles today are "high Tech," so as such, I will purchase a "top of the line" new vehicle extended warranty from the manufacturer. ----- I will service & change my oil and filter twice as often as necessary because "clean engines are happy engines, " ---- I will give the selling dealer all of my service business, --- but when there is a problem with the vehicle I expect timely / professional / outstanding service with NO EXCUSES! ----- My vehicles are my office. I need them to earn a living. My job is to pay the bills, and the dealers job is to fix the vehicle and keep me on the road in a safe manner. ---- I do not want to be a part of the repair / trouble shooting process. --- If something is wrong just fix it. ------ All I want to do is check the engine oil on a daily basis, fuel up the vehicle, and drive it 24 / 7 / 365. ----- I do not want to have the dealer tell me that the "manufacturer is working on a fix for my vehicle's problem!" ----- If the dealer wants to sell me another vehicle they had better fix the problem. If the vehicle did not have the problem when I picked it up new, and now it has a problem, something happened between the two points in time. ---- FIX THE PROBLEM! ----The dealer had no problem taking my money at the time of the sale, so now when there is a malfunction they should have no problem troubleshooting the problem. ----- Sometimes you run into dealers that are less than professional. ----- That is why the customer should do research about the dealer before they walk into the showroom. When I walk into a new car showroom and I meet and greet the sales person, I ask to see the service department, and meet the service manager and service writers. I want to get a "feel" for the total operation. While I am doing this, I watch the "body language" of my sales person and the service personnel. "Body Language" can tell you a lot about the operation. If I do not like what I see, I thank the salesperson for their time and I walk! ----- If after the purchase, the service department tries to "stone wall me " with warranty repairs like an "oil burning engine," I would have no problem going to a "magnetic sign company" and having two signs made up saying; ----"This NEW vehicle burns oil! Purchase from; XXXXXXX" ---- QUESTION: ----- What is the dealer going to do, ---- take me to court? ----- That is what I want! ----- Where are his / her attorneys going to find 12 people who have not been abused by a car dealership? ----- I happened to like the looks of the Chevrolet Equinox, and I am starting to look for a replacement vehicle for my 2007 Camry, but why should I purchase the Equinox when GM is not being "proactive" about the repairs. ----- At least Toyota is doing something about the problems with the Rav4! ------- Some ideas to consider when making your next vehicle purchase! ------ Dwayne
  • it's really amazing this problem is still on-going and GM is just getting away with the crime.

    We're 10 months into our 2013 CR-V and love it. Best move we did was cut our losses with GM. Saved our sanity big time. Can't put a price on that.

    I come from a long line of GM owners and I have owned nothing but GM in my 18 years of driving and I'll never buy one of their cars the rest of my life and neither will my wife and neither will our kids because I'll tell them the horror of dealing with Chevy and GM Customer Service.
  • djm2djm2 Posts: 705
    This is a VERY SAD state of affairs. ----- GM is being advised by people who; 1.) Do not understand that "high quality / timely service" sells future vehicles. ---- 2.) Do not understand that being "pro-active," in terms of warranty repairs is being professional. ------ They "think" that they are saving money by putting off warranty repairs, but while this might be true in the "short run," in the long run, they are loosing future sales of both "present" and "future customers." ----- I have a 2010 LTZ Malibu that is an outstanding vehicle, and because of this, I will look at another Malibu, but I would be hard pressed to look at an Equinox, even though that I like it as an SUV. ------- At the present time, Toyota is having some problems with the Rav4, but they are "out in the open with their problem," and they are working with the dealers and the owners to make things right! They are not stalling the customer. They are pro-active! This is what customers expect from both the manufacturer and the dealer. ------ QUESTIONS: ------ Why is this so hard for GM to understand? ----- Why is GM ignoring the customers with these vehicles? ----- These customers purchased these vehicles in good faith. They expected a high quality vehicle! They never expected this nightmare! ---- Just something to think about, ---- before your next vehicle purchase. ------ Dwayne
  • djm2djm2 Posts: 705
    Your might want to add Chrysler & Jeep to that list of "never," ------- as they have some poor warranty / quality / service issues in their past! ----- I had a 1995 Jeep Grand Cherokee that was a vehicle from hell with operational issues and poor dealer service. (Electrical Problems & Drive Train Problems) ---- Dwayne.
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