Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!





Saturn Aura New Owner Reports

135678

Comments

  • I did, check out the Savannah, Ga and Jacksonville, FL reviews. Yes I went to two dealers, walked away from one and bought from the other. Check out my reviews to see why.........
  • I have the 07 XE model with the panoramic roof and I need an interior picture of the motorized roof panel in the fully closed position. If anyone has the panoramic roof and could possibly take a picture from the interior side of the motorized roof panel in the closed position it would really assist me in getting my local service center to install mine properly. You can e-mail me direct at stevecmh@aol.com if you can help. THANKS

    I love the car - i need my roof fixed though.... :P
  • mrzermrzer Posts: 2
    I have an '07 XR with 12K miles and we are very pleased with it. Plenty of power, quiet and fun to drive.
    We drive to Tampa every other weekend and get 27MPG at 80MPH. Not bad for a strong V6.
    Two things have manifested and the dealer has fixes for both. First, the power steering pump is a bit noisy. They have a new hose on order and I read in an earlier posting this will fix the problem.
    The other thing is a "clunking" noise while turning left or right and is most noticeable in reverse. It sounds a bit like a bad CV joint. The dealer said there is a bulletin out and they are replacing an intermediate shaft. I guess there hasn't been enough instances to warrant a recall.
    This is the first "new"car we have purchased since '84 and we feel we got alot of car for the money.
  • dinofdinof Posts: 106
    Can you tell me if your underdoor rocker panels, which are made of plastic, are separating from the car body, which is steel ?
    Mine have begun to separate and I only have 4,000 miles on the car. Dealer refuses to fix the problem under warranty. He said
    it is occurring on all the Auras.
  • dinof,

    I have an 07 Aura XR with ~3500 miles and I just went to my garage to look at the underdoor rockers. I opened all four doors and inspected each one carefully and I did not see any gap between the plastic rockers and the threshold.
    How large of gaps are you seeing? More than 1mm? Maybe you should try another dealer or maybe contact Saturn Customer Assistance.

    I hope this helps.

    steelerman
  • chronochrono Posts: 149
    I can see a small gap close to one of the plastic clips on my car. I can see this becoming a problem in the future. I would think if this is occuring frequently there would be a TSB soon. I don't understand why they couldn't just use nuts and bolts. They could even be plastic.
  • dinofdinof Posts: 106
    The gaps on my car are between 1/8 to 1/2 inch long. I did go
    to Saturn Customer Assistance, who refused to fix the problem
    under warranty. I am presently in Arbitration withe the BBB and
    Saturn. Saturn insists the separations are NOT a defect because
    they are occurring on all Saturn Auras. Will see how the Arbitration turns out. This is a definite defect that Saturn is attempting to hide.
  • dinofdinof Posts: 106
    If you are not seeing any separations, then your vehicle was
    probably repaired by the Retailer prior to the sale.
    This problem is also showing up on 2008 Auras. It is a manufacturing defect............ it appears the plastic rocker panels were cut incorrectly.
    Keep watching your vehicle. I have yet to see an Aura that is
    not showing at least the early signs of rocker panel separation.
  • I will - thanks. In the mean time any way to post pics of your problem?
  • dinofdinof Posts: 106
    I have many pics but will have to check with the WebMaster on
    how to upload them. If you would like to give me an e-mail address, I will send them to you.
  • I think you can send email to my carspace address along with pics. Try sending to steelerman@carspace.com
  • dinofdinof Posts: 106
    I sent 2 pics to that address, but had to reduce the size
    because the server at your end would not accept the full size
    pics. You can see the gaps and the floor underneath the car through the gaps.

    dinof
  • Thanks for the pics and after taking a second look at my car, I have the same thing going on.
  • dinofdinof Posts: 106
    Join the crowd. Saturn is refusing to fix this problem under
    warranty. They are attempting to hide the defect. I am in
    Arbitration now with the BBB and Saturn in an attempt to force
    them to fix the problem.
  • Karen_CMKaren_CM Posts: 5,023
    You can upload your photos in an album on your CarSpace page. You then can provide a link to the album for others to view. Let me know if you need further assistance.

    Community Manager If you have any questions or concerns about the Forums, send me an email, karen@edmunds.com, or click on my screen name to send a personal message.

  • May I? Are you talking about the ad-on to the rocker panel below the doors?
    I only see a gap of 1/16 in. at the center, between the doors. From in front of the front door to the rear door at the fender well, mine is touching the body (except at the center as mentioned above.
    Would pictures of one that I believe is correct help?

    Phaeton Driver
  • dinofdinof Posts: 106
    Definitely.......................although any gap could be considered
    a workmanship/appearance defect.
    I really don't know what you mean by an ad-on.
    dinof
  • The rocker panel is added to the body to make the lines flow or give a ground effect look to the side of the car. In the old days, it was actually a integral part of the body panel and now they are attached.
    Because your see a gap means the part wasn't stamped correctly or there is something wrong with the attachment, which is what you have been saying.

    Later today I will take a picture of mine and email it or post it to my home page on carspace.com
    Maybe it will help you get the dealer to take a different approach to the problem you are having.
    BTW my car was an early production unit hitting the sales floor in Sept 06. So maybe something in the manufacturing has changed on later models.
  • dinofdinof Posts: 106
    Thank you for replying . If you will please examine the rubber
    lower door gasket on your car, you will find that it actually
    seats against the middle step of the rocker panel. So the panels are not just there for ground or cosmetic effects......they are used as the bottom door support and sealer. I have a theory that the door constantly closing against these flimsy, plastic panels are what's actually causing them to separate. That's in addition
    to the fact you mentioned.............they were not cut to fit
    properly.
  • Oh! I thought you where talking about the metal rocker panels that are the lower part of the exterior body. I took pictures of that area, not the plastic parts. All the plastic and rubber parts that are at the door opening are all tight, 0 clearance or gaps anywhere.
    Sorry, the rocker panel pictures are posted at MyCarspace anyway
    http://www.carspace.com/phaetondriver/Albums/phaetondriver%27s%20Albu/
  • dinofdinof Posts: 106
    Your car appears to have been assembled properly. I can see
    that you have no gaps or separations. They must have taken extra care when assemblying the early models. Your parts even
    look different from the pictures of the areas I sent you on my car.

    Quality Control must have gone straight downhill beginning in
    January 2007, when my car was built.

    Thanks for the pics.
  • dinofdinof Posts: 106
    Question.....Did you say METAL rocker panels ?? My under
    door exterior rocker panels are all plastic and held in place with 5 clips to the main body. Did I misunderstand you or do you
    actually have Metal Rocker Panels ???
  • My Error, it is plastic. Must have been on some bad asprin. I just checked and they are plastic. The under door rubber piece, on the actual door, are very well attached too.
  • dinofdinof Posts: 106
    Thanks for double checking. I guess your car was built on a
    good day at the factory.
  • dinofdinof Posts: 106
    I just posted a few pictures of my 2007 Saturn AuraXR defects on ">link titlemy CarSpace page. These defects - separating under door
    plastic rocker panels - are appearing on both sides of my car,
    which was purchased in April 2007 and presently has only 4700
    miles on the odometer. Please take a look and then examine
    your Aura for the same problem. Saturn is refusing to repair
    this problem under warranty.
    http://www.carspace.com/dinof
  • I have a 2007 Aura XR with only 5200 mi on it leased in April this year....

    Since seeing all the posts about this problem, i looked at both sides of my door rocker panels and i can see the SAME PROBLEM starting on my car...it seems to be separating from the car. Obviously a engineering error and hard to beloieve they wont try and FIX the problem.. If you wanna know the only way they will start a correction of this will be for ALL OF US who is having this problem puts a review of the car on EDMONDS CAR under reviews that customers thinking of buying the car see BEFORE they buy it.. If GM sees the posts on EDMONDS they dont like negative reviews about product !!

    I Love the car otherwise....( heat on feet sems not to be the best ) but i do really like the car for the price !!!!

    Lets all post some reviews on these sites and also copy GM on your review to their web site for Saturn Customer Service !!!!

    good luck...............................

    remember.....its NOT a safety problem, thats why its not a recall !!!! if causes no safety problem Only looks , thats why there is no quick reply back from anyone from GM .....UNLESS they see everyone having this problem and complaining about it and effecting sales of the car
  • dinofdinof Posts: 106
    You are right ! Maybe a class action lawsuit against Saturn or GM will get some action. I am assumming however that since the problem is appearing on virtually every car, Arbitration will not
    solve the problem, because the Arbitrator does not have the power to order a recall . Everyone with the problem will have to have it repaired at their own expense. So much for being a
    member of the "Saturn Family " . GM increases the period of
    their warranty to compete with Korean and Japanese car makers,
    but then will not honor the warranty. They may as well warranty
    their vehicles for " LIFE " ; they aren't going to stand behind it.
  • I looked at your pictures. Look at mine. The problem looks to me, from the illuminated from behind picture, is the body panels are miss dented, not the plastic rocker panel.
    So I see why they don't want to fix it, that would require some body work, pounding out the dents, repainting etc. It would also require that they correct the manufacturing cause of the dents, which could cost millions.
    Looks to me that they made the plastic rocker panels to cover up manufacturing defects to the body/sill panels.
    Funny my early model has only one small recess under the tire pressure sticker.

    If it were up to me I would redesign the plastic rocker panels to come up over the lower step which would cover up all sorts of defects down under.

    Good Luck
  • dinofdinof Posts: 106
    Hi..also meant to tell you how lucky you are to have only LEASED that vehicle. Those of us who purchased the vehicle will have an extremely difficult time reselling or getting any true
    value on a trade, because this problem will become more and more associated with the Saturn Aura in years to come. They
    are apparently using the same assembly techniques on the
    2008 also. I now see another advantage to leasing !!
  • dinofdinof Posts: 106
    Yes, I see what you mean and you are right..........recutting
    the plastic rocker panels to fit the contours of the body would
    probably eliminate the problem. However, I think what's breaking the panels loose is the fact that the lower rubber gasket on the door is constantly striking the flimsy, plastic panel and sooner
    or later causes it to break loose. There goes the resale value of
    these cars !!
Sign In or Register to comment.