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Ford Escape Mazda Tribute Maintenance and Repair

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Comments

  • tidestertidester Posts: 10,110
    varmint,

    Actually, traffic fatalities represent a relatively minor contribution to mortality (that is NOT to say it is a minor problem!). Something on the order of 2,500,000 people die each year in the U.S. from all causes while highway fatalities are under 45,000.

    Bess makes an excellent point in that most stalling occurs in non-lifethreatening situations. Nevertheless, stalling has been know to occur at high speeds (it happened to me once!) and other potentially lifethreatening situations.

    tidester
    Host
    SUVs
  • eld1eld1 Posts: 10
    Bess, maybe it's easier for a man to pull a stalling Escape off the road. It usually happens to me on curved hills and it's a TRUE struggle to get it to the side of the road.

    What if your approaching a red light as the Escape stalls -- life threatening.

    Your other points are well taken, maybe I could have used a "softer" approach with Ford --and have been further along in getting rid of the Escape. At the end of the day, I just need another vehicle even if it's another Ford product. However, why should I lose ANY money because they produced a LEMON.
  • bessbess Posts: 972
    My Escape has never stalled, so I can't say first hand how hard it is to handle. I've had much larger vehicles stall, and although difficult, was able to come to a controlled stop. If your approaching a red light, you are already slowing down, and the unpowered brakes would bring the escape to a stop. There's also the parking brake, but be careful to not lock the rears.

    You should absolutely not lose any money on your Escape.. If Ford through arbitration does not offer a satisfactory deal, then there is the lemon law..
    In my state, the lemon law is required to compensate for the MSRP of the vehicle and not what you paid for it.. A co-worker of mine ended up getting a vehicle with more options because of the difference in what he paid vs what he received via the lemon law.. (This was about 4 years ago).
  • scape2scape2 Posts: 4,119
    few who are blowing this "stalling" issue way out of proportion here. Granted, I agree no vehicle should stall. But, when any vehicle stalls it just doesn't stop it coasts, you lose power steering and power brakes but you DO NOT lose control of your vehicle as some have stated. If this problem were wide spread and a problem with all Escapes it would have started killing people a year ago and I'm sure it would have been all over the news, because it is Ford. Please, search the net, I wish I could put links to other Escape/auto boards to show you.. There are thousands upon thousands of happy, reliable Escapes/Trib owners.. I am one.. Mine has been fine.. Not one problem..
  • hislanderhislander Posts: 67
    Why is it that some Escapes have stalling problems and others as reported and some "Not one problem"? Does it mean Ford quality is inconsistent? I would rather see all having the same problems or not problems at all? Looks like there is some "problem" with Ford's Quality Control then. Another note, I thought Ford is ISO-9000 certified, so what you think of that "ISO" thing?
  • bessbess Posts: 972
    My employer also has to go through ISO9000 certification every year. ISO is not the holy grail of quality that some believe it to be. In a nutshell, all ISO really checks for is that your processes are documented, and that all of the employee's know your documented processes.. So even if you have poor processes, as long as they are documented and followed, you can be ISO certified. Being someone who has gone through numerous ISO audits, I think they are a waste. However several countries require that companies products be ISO compliant to be sold in their country, so we do it..

    Ford does not manufacture every component in its vehicles, and often has to resort to multiple suppliers for the same part. I'm not sure if this is the case with the Escape stalling issue.
    From what is being reported, there are multiple versions of the PCM hardware and software being used. (reports of the fix being, a. reflash the PCM, and b. some PCM are not reprogrammable so they need to be replaced, etc..)

    The fact that there are so many more Escapes with no problems tells me that the Escape's design is sound.
  • wvawva Posts: 1
    I purchased my Escape March 2002, stalled 4 days after purchase, dealer upgraded PCM, 2nd stall was April,16. I take it back to dealer in the morning, they are going to keep it for a couple days. Should I ask them to replace the PCM?
    Any advice would be appreciated. I am afraid to drive the vehicle at this point.
  • bessbess Posts: 972
    They may come to that conclusion themselves. Let us know what action ends up fixing the problem. My guess is the dealership has now contacted FoMoCo to get information on what the next course of action should be, as most dealerships want the problem to be fixed right, the first time. They don't like seeing unhappy customers either.
  • While it's nice to hear from the people who have trouble-free vehicles and so believe this can't be a very widespread problem, that doesn't seem to me to be the issue here. I have no desire to take on Mazda's entire assembly line and am perfectly willing to accept that this may be an anomaly affecting only a fraction of vehicles. However, for those vehicles that are affected, this is a huge safety problem, and I am rather astonished that anyone would suggest otherwise. For those who doubt the dangers of a vehicle that stalls, I invite you drive one in my home state of WV, where straight roads with no hairpin turns or blind corners are rare. As are shoulders. So the concept of pulling over to the side is not applicable, even if I could w/o power steering--which I could not when my Tribute, with roughly 4,000 miles, stalled at the base of a steep and winding secondary road. Luckily, I was at the base, with no other traffic, and was able to come to a stop. On these twisting rural roads, I don't have to be driving fast to face a devastating accident if there is an oncoming car rounding a corner. I find any suggestion that this is not a major safety hazard confounding and my hope is to unload this turkey through arbitration, lemon law action--whatever it takes--ASAP.
    Lynn
  • ver2us1ver2us1 Posts: 36
    I have not been to this site for many, many months. I came back to see what I have missed and I can not believe it! It is still the same people posting the same messages beating the same stalling issue to death. If you haven't had your Ford/Tribute fixed I would have thought you would be driving another vehicle by now. If you have had it fixed or have purchased another vehicle, please move on with your life! For the record, I now own two 2002 Escapes with no problems. Out of all the Escape owners I know (real life, not net posters) no one has had a problem with their Escape, stalling or otherwise. I am beginning to think the whole issue revolves around 5-10 people that can't let go...and half of them don't even owna nd drive the vehicle! This issue has been beaten to death, unless someone has a vehicle that has been manufactured since Jan 2002 that has just experienced the stalling issue, it is time to move on to fresh complaints....I'm sure you will come up with something new worthy of 500+ posts!
  • Gee--sorry to have taken up your valuable reading time. The message you read was my second post on this issue, and my third ever post to a list serve. This one makes four. I have a 2002 Tribute purchased Jan. 1 2002 which stalled a week ago. Maybe it's an old issue to you, but it's brand new me--as is this incredibly hostile town hall. But I'm gone and won't bother you happy auto owners again, who apparently want to reserve this space to discuss how gleeful you all are with your vehicles. What a disappointing experience this has been, and I won't be back.
  • tidestertidester Posts: 10,110
    Oh don't be put off by someone engaging in negativism! You're doing great and are more than welcome to participate here!

    tidester
    Host
    SUVs
  • muckyduckmuckyduck Posts: 219
    >>"Out of all the Escape owners I know (real life, not net posters)"

    Would you tell us how many that is?

    Thanks!
  • carseeker4carseeker4 Posts: 228
    All I can say is that the Tribscape is under investigation for possible recall on the stalling problem by NHTSA, at least the last I heard. Check out the web site. Regardless of how many repeat people post here, enough have complained about this to warrant NHTSA's attention (many of them called in... you can tell by how the narrative is written). I "owned" a Trib for 24 hours (never took delivery) and backed out when there were 3 or 4 posts from different people on different quality problems with this vehicle...And also hearing other horror stories from other post groups such as Yahoo.... call it a sign from God....
  • ver2us1ver2us1 Posts: 36
    Sorry, I wasn't referring to you when I posted that. I read about 300 of the last messages and the same people who were bashing the Escape and ranting about the stalling issue last fall are the same user i.d.'s who are still at it. Some of these posters go to every Escape site and are known to the other members as "pot stirrers" - they don't own Escapes, they aren't interested in buying the Escape, they just enjoy bashing. I left because I was tired of hearing it and I was terribly disappointed to see 7 months later that it is the exact same people with the exact same messages. Guess I didn't miss a thing....
  • scape2scape2 Posts: 4,119
    I made this same point about 25 posts back. Same people, same posts, same problems... There are a certain few who like to bash, bash and hope someone will not buy and Escape/Tribute..
    Well, got a bit of bad news for you bashers..
    At my daughters volleyball practice last week a guy noticed I owned an Escape. He asked if he could take a look. He looked, he liked, he now owns a dark grey XLT V6... SEE YA!!
  • I am considering a purchase of a Mazda Tribute. I have read the NHTSA site and I have contacted a dealer to inquire about the situation.

    1. I understand that there may be a TSB providing direction on fixing the problem. It involves reprogramming the PCM on vehicles which have a more recent reprogrammable PCM. It involves replacing and reprogramming the PCM on older vehicles that do not have the reprogrammable PCM. I have read of people who had the part replaced and still experienced the stall. In those cases, it is not clear to me whether the part was also reprogrammed. Has anyone had the part replaced and reprogrammed and still experienced the stall? If so, what model year is the vehicle and where do you live? Do you know the TSB#, part #s, and date of the service?

    NHTSA shows stalls on the Tributes from 2002 model year, with occurences as recently as the end of MArch 2002 and April 4 2002. It is not clear whether those vehicle were sold before the TSB, whether the dealer sold the vehicle after the date of a TSB without performing the fix.

    Is there a different issue for the Mazda v. Ford, have the companies responded differently?

    I contacted a dealer, and they returned my call (while I was out of town-left a msg). Informed me that problems primarily occurred in Hawaii, also in some areas in US such as Florida. They said it was a problem experienced in areas with high humidity.

    The dealer siad they had not had any reported problems on Tributes they sold. One salesman said he had contacted his customers and none had reported stalls. This is in Southern Oregon.

    Any information you can provide that would help narrow issues down would be appreciated--actual owners who have experienced problems.

    Also, what is observed fuel economy and your style of driving. Edmunds test drivers had varied results (apparently based on driving habits) ranging from 11-18 to 17.7-21.5 to 13.8-25.2.

    There was some discussion about using a different motor oil. HAs anyone done this? Purpose? Results?

    Thanks
  • By the way, the NHTSA site shows a monthly report on defect investigations. They opened the investigation on December 7, 2001. In the February update, there was no further action posted on the site. The web page did not yet have a March monthly update. Does anyone have any more recent information?
  • murphy27murphy27 Posts: 31
    If anyone has an Escape / Tribute with no problems why are they even reading, much less posting on the board called Escape Tribute Problems? Maybe the same people post because they are faced with taking a 10-12,000 dollar loss on a car they cannot drive and they are really angry like I am. If you are happy with your car, again, please tell me why you even read these boards.
    Would I like to see Ford go out of business. You bet. Why - because they sold me a dangerous car and are unwilling to do anything about it.

    Murphy
  • This board is about Escape problems, in particular, a stalling problem that has no official solution. The fix will be official when I am contacted by Ford to bring my Escape in for repair. We are "beating the issue to death" before it beats us to death. This ongoing dialogue is important because down the road, a year or so from now when one of those doom and gloom shows runs a story about accident victims of a stalling Escape, all these posts (along with NHTSA complaints which are considered sworn testimony) will once again expose Ford for the poorly operated and negligent company they are. KNOWING ABOUT A LETHAL PROBLEM AND NOT TAKING ACTION IS CRIMINAL NEGLIGENCE.
    On an unrelated note, I purchased my Escape for 2 reasons.
    1. It was the best designed vehicle for my needs.

    2. Since this was my first new vehicle purchase, I wanted to buy American and see what all the fuss about quality was.

    My next vehicle will be bought based on a company's/dealer's merit and their ability to address problems, whether the company is American or not.
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