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GM Speedometer lawsuit filed

1568101113

Comments

  • I have a question about my 2008 Suburban. Bought it used with 32000 miles on it. Anytime I gently presss the brake pedal I get a squeking noise, but as I press the pedal harder to actually stop the truck the squeak goes away. Called dealeship and they said it was just brake just and to go wash the discs off at a carwash. Didn't quite solve the problem. Thoughts. Anyone had this issue. Brakes work fine in terms fo slowing down truck and no wobbling in the steering wheel when brakes are applied.
  • Hello ,could you please give me some info on where you sent your cluster too ? I have had this problem with my 03 since Jan 09. All in one day my oil pressure gauge , then the charging system then the speedo. It was really cold that day around 0 or minus. The weird thing is once in awhile the speedo works. Thank You :shades:
  • I would like to thank everyone for posting either similar or exactly the same problem i'm having. Around 85K, my fuel gauge stopped showing full. The fuel pump went around 80K, so the dealer diagnosed the problem as a faulty fuel sensor causing the gauge to not function. which comes attached to the Fuel pump. Just over 12k and less then one year, the problem started again. From the dealer prospective, there work is only guaranteed for a year/12k miles. I complained, there's no way ...now that the truck is out of warranty, I'm going to start paying every year to have the Fuel pumped replaced. That's a major job and very expensive. From the post on this site, the problem appears to be within the Instrument Panel and the dealer should have replaced the panel. Again, the dealer or should I say, the "Parts Swappers", have failed to fix another problem.
  • Hello to All.. Check Ebay.. There Are A few People That Actually repair The Cluster. Price Ranges From $30 To $140 Or Higher.. You Would Have To Remove The Cluster Yourself And Mail It To The Person. Beware Of And Read Very Carefully The Fine Print Of The Service Being Rendered.. Some Of The Auctions Are Only For The Repair Of One Gauge and Others For The Entire Cluster.

    The Issue Is Caused By Burnt out "Bumper" motors.. The Needles On The Gauges Actually Plug Into These Motors And Cause Them To move. I Was Able To Dig In and Get As Far As The Motors On My Cluster (Which I Replaced In New Mexico With A Used One Just So I Could Get Home With A Speedometer) I Was Going To Switch The Motors Myself But They Are On a Circuit Board That I Just Didn't Have The Guts To Tamper With.
    With "GOVERNMENT MOTORS" Disregarding Their "Loyals" It Would Be Wise To Take Advantage Of The People On Ebay That Offer The Repair Service Which Includes Replacing The Old Motors With The Next Generation Motors That GM Started Using after The Crap They Sold Us Gave Out..

    These Guys Also Calibrate The Cluster Before Sending It Back.. Again, The Pricing Is The Key.. Read The Whole "Buy It Now" Auction Details Before Making The Purchase. One Of The Guys In In Minnesota Another In Oklahoma.. The Other i Do Not Remember.

    Search On Ebay: (Your Vehical Year) ie. 2005 Silverado Dash Cluster Repair.

    They Should Come Up. Turn around Time According To The Auctions Is One Working Day After The Cluster Is Received By the Repairman. Also You Will Have To Pay The Shipping..

    Hope This Helped You Out... HAPPY HOLIDAYS!
  • Finally got a new cluster today. The dealer replaced it free of charge on parts and labor.
  • Please tell me how did you get your fixed free of charge?!!!!
  • I just took it to my local Chevy service dept and they checked to see if the VIN was covered by the warranty. It was. So they didn't charge me anything.
  • I am sorry but I just want to make sure I am understanding. Was that under your regular warranty or the cluster panel warranty? I just ask because I don't have a warranty on my 2004 Trailblazer anymore but if it is a different type then I can check that. Also did you mention it to your dealership about the warranty or did they already know information from what GM has put out about the cluster panels?

    Thank you so much for your feedback. I am just trying to get mine fixed free of charge. ;-)
  • So am I .I have a 03 Z71 ,118600 miles but everything messed up @ around 90 something .
  • I would like to join the class action suit...GM definitely knows they had a problem with the bump motors that drive the guages for years...02-03-04-05-06 and no telling how much farther...instead of just replacimng the motors for a nominal charge (sublet it out) they just told us owners to take a hike. 02-04 were known to be bad and GM was doing a warranty and replacing the entire cluster...i bought the 05 unaware a problem existed and they used the sam,r part that was bad in all other years and makes...but knowing this, they still refused to replace under warranty...Why do they wonder why the public has such a negative responce tlo them when they treat their loyal customers in such a manner...i will never buy another GM product again!!!!!!
  • They are covering certain year models under certain mileage for this problem. Someone posted the actual letter that went out that lists what year models and mileage you have to meet to get the warranty coverage. I think it's within the first 7 years and under 70K miles. I knew that our truck fell within the parameters listed and I mentioned it to the dealer and he had to go and check the VIN number and I was given the OK for warranty. Took about 5 working days to get the part.

    FYI It was a Chevy dealer/service dept I went to.
  • How do you join the class action suit ?
  • I have a 03 Duramax and the clusters went out at about 110 k the dealer told me it was past the mileage so chevy would not do ANYTHING about it.they wanted just under $500 to fix it I told them to kiss my #@#@ well never mind.Someone needs to make them fix there mistake

    dj
  • Wow. Thanks for the help. My 2004 Tahoe's speedometer started to malfunction about a week ago on a long road trip. I'm just over the 70,000 miles. (perfect timing) I will call that CS number and see how that goes. I never got a letter from GM about the problem, but now I have some ammo to take to the dealership. How deep is that lawsuit right now?
  • kiawahkiawah Posts: 3,666
    Read the forum.....if GM won't replace yours you can get replacement panels via firm on the internet, and swap it out yourself.
  • I am in Indiana and I have been having the same problem with my '04 Suburban that many have posted similar comment on. I see words that there may be a class action lawsuit, in Indiana, to get GM to pay for a replacement speedometer or cluster panel. Can anyone please provide direction or comments on this to help the rest of us remedy this problem.

    Thanks,

    RSHatTheFort
  • kiawahkiawah Posts: 3,666
    How far out of warranty are you? and did you also decline to buy an extended warranty?
  • I was coming home from Christmas with my family and my speedometer was acting up. It concerned me at first because I was traveling on snow covered roads and thought my tires were spinning but my tach was not indicating it. The more I slowed down whether from braking or momentum, the speedometer kept going up. I have an 03 Silverado 1500 with 140,000 miles on it. I have not received a speedometer letter either. I would like to be added to any lawsuit to get this fixed. Obviously this is an issue that GM needs to make good on, the sooner the better. Any assistance someone can give me would be appreciated. If there is a law suit in Indiana, I would like to be added to it. Please feel free to contact me at marcbuc@gmail.com.
  • kiawahkiawah Posts: 3,666
    How is this any different, than a headlight burning out, a windshield wiper motor burning out, and alternator diode failing, etc?

    You have a vehicle that is out of the contracted warranty period by 3 times. Why is it, that you feel GM should fix this?

    Now luckily I haven't had any of my gauges act up, and if I did I would feel extremely grateful if GM paid to fix them. However if they didn't, I can't see what legal premise I would have to try to get them to cover the cost. It's outside the well documented warranty period, and I didn't pay/buy an extended warranty period (even though being clearly offered it I declined it).
  • Mine is acting up and I only have slightly more than 16k miles on it. Speedometer indicated I was doing 90 when I was parked in a parking space. Drove it home with the needle pegged past 120 MPH. Using previous knowledge and tach reading I knew I was only doing about 60. The following day the needle indicated I was doing 70 when I started the truck in my driveway. I found the trick about trying to start the truck while in gear and the needle went back down to zero after about 8 on-off cycles. I will be calling dealer and mentioning the Bulletin 07187 to see if I am covered.
  • I have a 2004 Trailblazer with 76,000 and my speedometer just quit. I called the CS number and my VIN/model is not covered and they said to talk with the dealership. May see them on Saturday but I don't think the odds are too good. What did you end up doing?
  • kiawahkiawah Posts: 3,666
    Check prior posts. You can buy replacement gauges via the internet, and pop them in.....very reasonably priced.
  • How do I find this online.
    :mad: I have an 04 Tahoe w/100k and an 04 GM Sierra 2500 and the speedometers on both vehicles have gone out. What part do I need to look up and how hard is it to replace?
    Thanks,
    Harold
    :confuse:
  • kiawahkiawah Posts: 3,666
    Read back thru this Edmunds forum, as I recall it's been discussed within the last year or so.

    There is a company that repairs your cluster. You take your cluster out, overnight it to them, they repair the gauges that are bad, and overnight it back to you. Very reasonably priced and they give you the instructions how to do it. I don't remember the company, but their website link has been posted in the forum.

    I think I also printed it and saved a copy in one of my Suburban manuals, but I don't have access to them right now.
  • There are 3 popular locations to get your instrument cluster repaired, fairly economically. Here is one of them:

    Speedometer Repair Center
    Robert Villegas
    www.speedometergaugerepair.com
    mail@speedometergaugerepair.com

    The Cluster is pretty simple to remove. The sites that repair these can also help you, but here are the basic instructions:

    *******Disconnect the negative battery terminal to prevent any accidental short circuit*****
    1. Apply the parking brake to prevent the vehicle from moving.
    2. If equipped with an automatic transmission, move the shift lever all the way down to last gear (this will allow you room to remove the bezel).
    3. Tilt the steering wheel to the full down position.
    4. Pull gently rearward on the corners of the bezel from the instrument panel (IP) assembly. There are no screws holding in place.
    5. Remove the bezel.
    6. Remove the (7mm hex head) screws that retain the Instrument Panel Cluster (IPC)
    7. Remove the IPC from the vehicle by tilting the bottom of the cluster outward.
    8. Disconnect the IPC harness from the IPC by squeezing in it's clamp tab and pulling moderately.

    rshatthefort
  • I've already had my panel replaced once at 65k for the speedo failing. Now at 80k the fuel gage is messing up. Showing full when it's only half full. The internal metering system is working as my fuel computer is working and showing me correct gallons used.

    Any thoughts as to if the fuel gage can also go bad in the same way the speedo can.

    Thanks for any insight here.

    Brad
    2003 Sub LT 4x4
  • kingdvbkingdvb Posts: 11
    Spedometer on my 2004 Tahoe Z71 with 85000 miles started sticking and acting eratic today. I did some searching and found a post on another site that listed a "silent recall" from Chev from back in 2007. It should be a crime that Chev was not required by law to publish this info to all owners of these vehicles back in 2007. Anyway, I have copied it below. You might use this to help working with a dealer to fix the problem. Since my Z71 has over 70K miles, it won't help me. Good Luck.

    The site I found this info on was:
    http://www.gminsidenews.com/forums/f53/2003-tahoe-speedometer-problem-12909/inde- - x2.html

    PS - The VIN Breakpoints that is mentioned would be the last 8 digits of your VIN.

    Re: 2003 Tahoe speedometer problem
    A special policy came out for 03-04 trucks and suvs with less then 70,000 miles, and less then 7 years old. It technically isnt a recall, as only the ones that actually have the problem will be fixed. Dont worry though, if you were going to have the problem you most likely would have already. If your vehicle is involved you willbe notified, but they wont make any repairs unless yours actually has the problem. See below:

    Subject: Special Coverage Adjustment - Instrument Panel Cluster Gauge Needle Function #07187 - (09/28/2007)
    Models: 2003-2004 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT
    2003-2004 CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE
    2003-2004 GMC SIERRA, YUKON, YUKON XL
    --------------------------------------------------------------------------------- -
    DUE TO PART AVAILABILITY, THIS SPECIAL COVERAGE IS BEING ADMINISTERED IN PHASES. YOU WILL BE NOTIFIED AS EACH ADDITIONAL PHASE IS RELEASED. CUSTOMERS ARE BEING INSTRUCTED TO CONTACT THE DEALERSHIP TO ARRANGE AN APPOINTMENT IF THEY BELIEVE THEIR VEHICLE HAS THIS CONDITION. THE CUSTOMER IS BEING ASKED TO PROVIDE THE VIN SO THE IPC CAN BE ORDERED IN ADVANCE OF THE
    SCHEDULED APPOINTMENT. THIS WILL ELIMINATE THE NEED TO KEEP THE VEHICLE OVERNIGHT. DEALERS ARE TO OBTAIN THE VEHICLE MILEAGE WHEN SCHEDULING A SERVICE APPOINTMENT. THE VEHICLE MILEAGE WILL BE REQUIRED WHEN PLACING AN ORDER FOR THE IPC.

    Condition
    Some customers of 2003-2004 model year Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles have reported that one or more of the instrument panel (IP) cluster gauges stick, flutter, or become inoperative. This may cause inaccurate readings, including the speedometer and fuel gauge. Special Coverage Adjustment This special coverage covers the condition described above for a period of 7 years or 70,000 miles (110,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.
    Dealers are to replace the instrument panel cluster after the condition has been verified. The repairs will be made at no charge to the customer. Returned IP clusters will be inspected upon return and replacement of IP clusters that do not exhibit the condition will not be covered. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after September 28, 2007 are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to September 28, 2007, must be submitted to the Service Contract provider.

    Vehicles Involved are all 2003-2004 model year Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles built within the following VIN breakpoints:

    YEAR
    DIVISION
    MODEL
    FROM
    THROUGH

    2003
    Cadillac
    Escalade
    3R100001
    3R320163

    2004
    Cadillac
    Escalade
    4R100006
    4R323240

    2003
    Cadillac
    Escalade ESV
    3G117982
    3G348029

    2004
    Cadillac
    Escalade ESV
    4G100001
    4G343605

    2003
    Cadillac
    Escalade EXT
    3G100002
    3G343890

    2004
    Cadillac
    Escalade EXT
    4G100005
    4G343604

    2003
    Chevrolet
    Avalanche
    3G100001
    3G347428

    2004
    Chevrolet
    Avalanche
    4G100011
    4G344788

    2003
    Chevrolet
    Silverado
    31100001
    31412794

    2003
    Chevrolet
    Silverado
    3E100001
    3E381150

    2003
    Chevrolet
    Silverado
    3F100001
    3F259060

    2003
    Chevrolet
    Silverado
    3M100001
    3M112290

    2003
    Chevrolet
    Silverado
    3Z100001
    3Z361857

    2004
    Chevrolet
    Silverado
    41100005
    41435572

    2004
    Chevrolet
    Silverado
    4E100001
    4E403760

    2004
    Chevrolet
    Silverado
    4F100001
    4F269046

    2004
    Chevrolet
    Silverado
    4M100006
    4M112271

    2004
    Chevrolet
    Silverado
    4Z100002
    4Z353683

    2003
    Chevrolet
    Suburban
    3G100007
    3G348254

    2003
    Chevrolet
    Suburban
    3J100007
    3J346322

    2003
    Chevrolet
    Suburban
    3R100004
    3R319989

    2004
    Chevrolet
    Suburban
    4G100010
    4G344801

    2004
    Chevrolet
    Suburban
    4J100031
    4J333376

    2004
    Chevrolet
    Suburban
    4R100001
    4R323241

    2003
    Chevrolet
    Tahoe
    3J100001
    3J346326

    2003
    Chevrolet
    Tahoe
    3R100014
    3R320162

    2004
    Chevrolet
    Tahoe
    4J100005
    4J333379

    2004
    Chevrolet
    Tahoe
    4R100003
    4R323252

    2003
    GMC
    Sierra
    31100002
    31412793

    2003
    GMC
    Sierra
    3E100003
    3E381153

    2003
    GMC
    Sierra
    3F100008
    3F259040

    2003
    GMC
    Sierra
    3Z100004
    3Z900320

    2004
    GMC
    Sierra
    41100001
    41435571

    2004
    GMC
    Sierra
    4E100002
    4E403758

    2004
    GMC
    Sierra
    4F100005
    4F269047

    2004
    GMC
    Sierra
    4Z100001
    4Z900747

    2003
    GMC
    Yukon
    3J100003
    3J346327

    2003
    GMC
    Yukon
    3R100006
    3R320129

    2004
    GMC
    Yukon
    4J100002
    4J333371

    2004
    GMC
    Yukon
    4R100002
    4R323250

    2003
    GMC
    Yukon XL
    3G100020
    3G348252

    2003
    GMC
    Yukon XL
    3J100006
    3J346324

    2003
    GMC
    Yukon XL
    3R100002
    3R320042

    2004
    GMC
    Yukon XL
    4G100023
    4G340744

    2004
    GMC
    Yukon XL
    4J100001
    4J333378

    2004
    GMC
    Yukon XL
    4R100004
    4R323210
    __________________
  • We would like to be added also to any class action suit. Today our speedometer just went crazy. It showed us going 45 mph when we were stopped. I filed for a free evaluation with a lemom law lawyer. Dealer estimate was $375.00 and he claimed there was not a recall or law suit.
  • I JUST had the problem occur to me 2 weeks ago, and I am unfortunately over the 7yr/70 k miles, just got off the phone with a service advisor and the cost is around 550.00 here.

    Does anyone know what the exact problem is? I have heard speedo cable, instrument custer..
  • Same problem, Dec. 29, 2009. GMC VIN is within the list. But I am 5 3/4 out with 92,000. Cost me $529.85. Mine all of a sudden read 40 miles too low. We were entering the freeway at what we thought was 60. In fact, we were going 20. GMC denied me helping with 1/2 the part.
1568101113
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