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GM Speedometer lawsuit filed



  • yu_cantyu_cant Posts: 2
    If you dont mind can you please send me that letter I have been looking for mine cant find it and now I have a court date for speeding because I was clocked at 93 in a 45 speed zone. My speedometer is all over the place and when I call about getting it fixed just like everyone else I get the run around. But I want the letter so show the judge that hey there is a problem with this thing and im not at fault
  • kiawahkiawah Posts: 3,666
    I think you'll be hard pressed to convince any judge, that you can't tell or know the difference between 93 and 45 without a speedometer. Don't be surprised if you loose your license.

    Confuse 55 w/45 perhaps, but 48 mph over the limit...forget it.
  • tidestertidester Posts: 10,110
    there is a problem with this thing and im not at fault

    How could you not be at fault? You were behind the wheel and, no matter how you cut it, there is a world of difference between 45 and 93 mph. IMHO, you were lucky to escape with only a ticket.

    tidester, host
    SUVs and Smart Shopper
  • nakeitanakeita Posts: 3
    I have a 2004 Chevy Tahoe with 87000 miles on it. Problem is Internal Gauge Cluster defect. In other words, the speedometer doesn't work. Chevy/GM admits that certain VINs had defective clusters installed (including mine) yet they will not recall them and/or replace them unless the vehicle has less then 70000 miles on it.

    The fact that this is a defective part and not just normal wear and tear and also that thousands of Chevy/GM owners are experiencing the exact same problem should constitute a recall, regardless of mileage.

    There are speed limits set on all roads because it is unsafe to drive at too high of a speed. If we could all accurately judge how fast we were going we would not need speedometers. However, we do need them and when all of the sudden your speedometer starts going crazy (i.e. show your speed as 120 when you are in fact doing 30 or showing it at 35 when you are doing 75) IT BECOMES A SAFETY CONCERN.

    The dealership where I purchased my car, Sands Chevrolet in Glendale Arizona, wants $575 to fix THEIR DEFECTIVE PART and the corporate offices for GM/Chevrolet will not help me. They told me this after making me take the vehicle to the dealership to get a diagnostic done. The diagnostic confirmed what I already knew and the dealership Sands Chevrolet in Glendale Arizona (who apparently doesn’t want my business ever again) said they can’t (won’t) help me due to the mileage. I got back with the GM Rep who “was going to take care of me” only to be told… sorry… we can’t (won’t) help you due to mileage.

    This is an outrage and we need to do something about it. This is NOT NORMAL wear and tear. IT IS A DEFECTIVE PART (and Chevy/GM admits this). Help me do something about it. One of the things we can do it to MAKE AN OFFICIAL COMPLAINT. Go to (note the dash after www, not a dot). This is the website for the governments Office of Defects Investigation and they do the following…

    (Put the complaint under: Vehicles: Component: ELECTRICAL SYSTEM: INSTRUMENT PANEL)

    About the Office of Defects Investigation (ODI)…
    The Office of Defects Investigation (ODI) is an office within the National Highway Traffic Safety Administration (NHTSA). ODI conducts defect investigations and administers safety recalls to support the NHTSA’s mission to improve safety on our Nation's highways. NHTSA is authorized to order manufacturers to recall and repair vehicles or items of motor vehicle equipment when ODI investigations indicate that they contain serious safety defects in their design, construction, or performance. ODI also monitors the adequacy of manufacturers' recall campaigns. Before initiating an investigation, ODI carefully reviews the body of consumer complaints and other available data to determine whether a defect trend may exist.
  • pb5pb5 Posts: 3
    I have a 2005 piece of junk tahoe and the cluster went out yesterday while I was on the highway. The speedometer said I was doing 100, and when I stopped it said 30. I knew about the class action law suit, signed it and sent it in, but have not heard anymore about it. I took my truck to the maint dealer on 3/7/2009 and he told me since my truck was over the 70.000mi, I am going to have to pay 188.00 to cover the labor for my speedometer. There are 4 bolts that hold the cluster in and a plug that it plugs into. I asked t do it myself, but they said the have to program the unit to my vehicle. Now I see why they are going bankrupt! The good old american made auto! :lemon: :lemon: :lemon:
  • pb5pb5 Posts: 3
    I feel your pain. I have a 2005 tahoe and my speedometer just went out 3/6/09. I took it to the dealer today (3/7/09) they said they could fix it for 188.00, the cost for labor, since I have 76000mi. I pulled the dash cover off took 2 minutes and exposed the 4 bolts that hold in the cluster. behind that is a plug that plugs into the cluster. They would not allow me to do it because they said they need to program the new cluster with my mileage and componets. Makes me think, did my care have the mileage it said it had when i purchased it. if they have to reprogram the new one. :lemon: :lemon: :lemon:
  • no, you do not have to 'program' the cluster to your tahoe...that is a bunch of crap! i posted yesterday how to fix the cluster yourself (which my husband fixed mine), but i specifically stated who i bought the stepper motors from on ebay, and the monitors of this thread said i couldn't do that (oh well). do a little sleuthing on your own...each gauge is controlled by something called a stepper's stepper motors go out around 70,000......there are better ones that will last a lot longer, which are easy to find on ebay...there is a guy on ebay (i can't say who) that will fix the cluster way cheaper than a dealership. my husband fixed my speedometer cluster in an hour.(a side note..he took the cluster to work for a day, and I drove it without the cluster in the car--looks funny, but the car will still run)..the part cost me $4.95.!! it is NOT hard to do either. you know, a lot of people bash GM, but I am going to continue to buy AMERICAN made stuff as long as I can-it may not be the 'best', but I will support our American workers as long as I can! I have always had a GM car or suburban.. the last suburban i had was a 92, and it had 300,00 miles on it when we traded it in for a used '03 3 yrs ago...hopefully the monitors will let this on the page, a lot of people can save a lot of money if they would...
  • tfaglertfagler Posts: 1
    I cannot find the post you mention about the instructions, can you link it? I looked through the thread and I only see this post from you.
  • i posted where i found the instructions, but the monitors said i could not do that, so they removed my is easy to find, just google chevrolet recalls, you will find it...took me about 5 minutes! we bought 6 stepper motors from a great guy on ebay (easy to find as well..just type in 'stepper motor' on ebay WILL find the guy I am speaking of...his directions aren't as specific, but would still get the job done...or, send him the cluster and he will do it for you. If you know anyone that has any experience with soldering (sp?), it is an easy fix!! removing the cluster from the car does not affect the car's running, you just have a black hole to look at..sorta funny..and yes, once the cluster is re-installed, all the miles you put on the car will be accurately reflected...the computer in the car still works...good luck!! my speedometer is doing GREAT!!!
  • better yet, just google....chevrolet suburban stepper motor!!
  • coconailcoconail Posts: 1
    so, if i have a broken speedometer in my 2005 silverado but haven't had it repaired yet, will the dealer do it at no cost? i 'm below 70,000 miles and they documented that it happened at 54,000...
    i wonder if the dealer will even know? they said they didn't even know of a lawsuit... :confuse:
  • I have a 2005 silverado with the same issue. The speedometer slowly quit working and now it does nothing. I called the dealer also and they know nothing yet but told me to call back and keep checking. I dont suppose I am in the suit but i want it fixed. My trick has 58,ooo miles. It quit at 42,ooo or so. Let me know what you find out.
  • twintwo1twintwo1 Posts: 6
    try another dealer ship i have a 2005 tahoe they fix mine with no problem dont give up keep trying
  • nakeitanakeita Posts: 3
    Did you have over 70000 miles on your vehicle when they fixed it? I had about 79000 when I first tried, now I have well over 80000.
  • This is crazy. I was driving down the highway yesterday and ran of gas even though it said i had 1/2 of tank and no matter how fast or slow I was going the speedometer said I was doing 10mph. I purchased this Tahoe with 87,000 miles on it so of course they won't help. So I would tell any body out ther looking for a used Chevy/GM to run as fast as you can in the other direction. :lemon: :lemon: :cry: :cry:
  • gboogiegboogie Posts: 4
    Sound definately like GM is putting out a piece of garbage, 38000 miles speedometer is pegged at 120+ miles an hour, also rear hatch door lift are shot, I guess it is time for GM to go belly up, they are putting out garbage,
  • gboogiegboogie Posts: 4
    I would like to join this lawsuit as well, 53000 miles, speedometer died, pegged at 120 MPH, and the Battery gauge has now failed, how can i get in on it?
  • jimm10jimm10 Posts: 6
    There is an unpublished GM extension on the instrument cluster up to 80k
    miles. The customer has to pay for installation and programming. I just had mine done
    at Buckalew Chevy in Conroe, Texas. Great 1 day service, washed truck, and now the A/C is blowing cold out of both sides. $ 137.
  • gboogiegboogie Posts: 4
    I have a 2003 Suburban 1500 same exact issue, 56K miles, how do I find out about the GM Extension Instument cluster warranty???
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