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Chevy Tahoe

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  • sebring95sebring95 Posts: 3,231
    is common in a lot of 4X4 vehicles, particularly with automatic trannys. Many Jeeps, Tacomas, and 4runners (that's the ones I'm familiar with) have done the same thing. It's intermittant and not on every vehicle. I ignore it because even those that I've heard get it fixed, sometimes it comes back later on.
  • davids1davids1 Posts: 411
    Is this slip yoke an aftermarket part, or is it manufactured by GM? What is the part number? (Anybody that has experience with dealer parts departments can appreciate that question.) Has anybody purchased one? How much does it cost? How much of a pain in the tail is it to install?

    Wow, lots of questions. Any information is appreciated. My 99 Tahoe LT exhibits the clunk on acceleration from a stop and it annoys me. Had the yoke packed with grease and that lasted only a couple of weeks. I want to fix it!!!

    Thanks

    David
  • what type of grease did you use? im hearing that GM has a special grease that will fix this problem.they say it has a GM part number.has anyone else heard of this grease,if so what is it,and does it work? they say axle or bearing grease will not work.thanks
  • davids1davids1 Posts: 411
    Don't know. The dealer I bought the Tahoe from did the repack of the yoke. Also, please note the grease does not fix the problem. It only masks it for a short period of time.
  • ianshawianshaw Posts: 119
    I purchased my new 02 LT Tahoe in the Denver area. At that time, there was still a decent supply of LT's and lots and lots of LS' in the Denver/Boulder/Colorado Springs area. However, that supply is probably rapidly disappearing because of the new incentives. I actually located the LT Tahoe I wanted on my own (through the dealership locator on the Chevy.com website) and then told my dealer where to look for it so that they could do a dealer trade. Of course, the dealer could perform the same task in about 5 minutes.

    My dealer traded a 03 Tahoe LS for the 02 Tahoe LT that I bought. If you put a little pressure on them, all the dealers around here are willing to do dealer trades in order to make the sale. However, if the trade has to come from a long distance, they may charge you all or part of the cost of trailering your new vehicle to your dealership. Because Denver is 90 miles from me, my dealership allowed me to drive their trade vehicle to the Denver/Aurora dealership where I picked up my new Tahoe and I drove my Tahoe home myself. However, be mindful that if you elect this option, the dealership where you are picking up your vehicle may not be real cordial to you. I assume they must be disappointed that you did not buy the new vehicle from them. The salesman and/or managers at Len Lyall Chevrolet in Aurora Colorado were about as rude and unpleasant as you can get when I arrived to pick up my new Tahoe. Luckily, I was so psyched about my new spitfire red LT, I wasn't real concerned about how they treated me!!
  • i guess we will have to get more info on the yoak theory.im still looking and will share info if i find out anything.it has gotten to the point where i dont even want to drive the vehicle!!!
  • Driveshaft yoke grease no.12345879. I understand that the grease has teflon - thinking of trying it myself...a bit pricey at approx $30 for 16oz. A second fix is outlined in SB 99-04-21-004. The bulletin speaks of replacing transfer fluid with a "new" fluid no.12345879. The fluid is reasonably priced at approx $7 per qt.
  • davids1davids1 Posts: 411
    The TSB you mention that discusses replacing the transfer case fluid has been superseded. The new bulletin does not recommend replacing the transfer case fluid. Guess they got tired of replacing transfer case fluid for a problem that was located at the rear yoke.

    Anybody got part numbers and any other information for the nickel plated yoke?
  • bioman3bioman3 Posts: 37
    My 99 Yukon, with 54K, has developed a scary problem. At speeds ranging from 25 MPH to 60MPH+ it will suddenly pull to the right. After correcting, the steering returns to normal. There is no predicting when the truck will do this. I have had the brakes, power steering, front CV joints, shocks and the steering checked out by my mechanic and he can't get the truck to duplicate the problem. My mechanic says that the problem is not a major issue yet, since he can't duplicate it, so I should continue to drive the truck until the problem worsens to the point that he can observe the truck doing it. Has anyone out there had a similar problem and, if yes, how was it resolved. Any additional input would be greatly appreciated.

    Thanks
  • chief29chief29 Posts: 14
    I've had my truck for a year now and am very happy with it. Dropped it off at the dealer tonight for its first repair, and a minor one at that. The mirror on the driver's side is not heating up, and living on the foggy coast of the Peoples Republic of California, this is a feature that I enjoy on the morning commute. Just push the button and the mirrors clear up in a few minutes.
    I hesitated bringing it in for this because I knew that they would want the truck for at least a day for this simple repair. The parts guy would sell me a new heated mirror face for $39 and I considered buying it and installing it myself, but it was not in stock. His computer said the Chevy dealer on the other side of town had one in stock. I headed down to the Chevy dealer to see if they could do the warranty repair since they had the part was in stock and could probibly do the repair in one day. I expect that the GMC dealer will have my truck for two days, one to diagnose and order the part, and the second to receive and install the part. I was surprised when the Chevy dealer told me that they would only work on Chevys not GMCs.
    This was a shock to me as I thought that all GM dealers worked on any GM product (except Saturn). Is this a local rule or does this apply everywhere?
  • lobsenzalobsenza Posts: 619
    Only work on their specific brand unless you break down or there is not a dealer for that brand within so many miles. This does not apply to extended warranties. In addition, Oldsmobile may be an exception to this as well.
  • jgmilbergjgmilberg Posts: 872
    It sounds like a ball joint or tie rod going bad and popping in and out. Take it in to a suspension specialist, they can go through everything with a fine tooth comb. Your mechanic's idea of driving it until it happens all the time is absolutely CRAZY!!!!! If that happens and you loose control of the truck you or someone else can get seriously injured or killed in a wreck. Even if you don't get hurt or get into a wreck if it turns out to be a ball joint or tie rod when it goes out for good the chance of body damage is fairly high, so I would look for a shop that does nothing but suspension work, and fast.
  • obyoneobyone Posts: 8,065
    Cross Line - Warranty Information

    File In Section: 00 - General Information

    Bulletin No.: 00-00-89-021

    Date: August, 2000

    WARRANTY ADMINISTRATION

    Subject:
    Cross-line Warranty

    Models:
    2001 and Prior Passenger Cars and Trucks

    Attention: All U.S. General Motors Dealers

    Cross-line warranty capability was recently announced to wholesale personnel and GM dealers via a DCS administrative message and a hard copy letter was sent to GM dealers only. The following bulletin provides additional information for dealers wishing to perform cross-line warranty repairs. We have also provided a section for Frequently Asked Questions that will address additional inquiries we have received since the release of the DCS message.

    One of the benefits of cross-line warranty is the ability to perform repairs for customers in an emergency situation. Since emergency situations can be subjective from a customer's perspective, the dealer will need to determine if the situation merits urgent attention. While additional tools or training are not required, dealers should exercise good judgment regarding their ability to perform the repair. The overall intent is to provide an opportunity for customer satisfaction in a potentially negative ownership experience. If the dealer has questions regarding a specific situation, they should be reviewed with the Area Service Manager (AVM).

    The second instance in which cross-line warranty can be performed is for used vehicles. Any used GM vehicle resold by a GM dealer may obtain warranty service from the selling GM dealer regardless of the dealer's new vehicle franchise. This will be helpful to dealers who have sold a used vehicle to a customer that is different from their franchise and will not have to turn the customer away for any remaining warranty work.

    Cross-line warranty is not to be a replacement for the GM Certified Used Vehicle process. This process still remains intact and is administered by the GM Certified Used Vehicle Department.

    Lastly, cross-line warranty capability is now available for designated commercial light duty trucks. Designated commercial dealers are defined as those dealers that meet the standards of the Light Duty Commercial Program and have signed the Dealer Participation Agreement. The matrix should help in identifying which light duty commercial vehicles qualify for cross-line repairs by designated commercial dealers.

    Frequently Asked Questions

    When can I start to perform cross-line warranty repairs and which model year vehicles can I service?

    You can now submit cross-line warranty claims for any model year vehicle with warranty remaining, provided that the repair fails within one of the three established and previously stated guidelines.

    Can I promote my cross-line warranty capability?

    No. After receiving input from both the National Dealer Council and GM, GM agreed that in order to protect brand identity and dealers' equity in their franchise, dealers will not be permitted to advertise cross-line warranty service by any means including direct mail or other dealer mailings. Any violation of this could result in on-site consultation, audit, dealer charge back or termination of cross-line capability.

    Can I perform a recall repair if one is outstanding on a used vehicle or one that has come into my shop as a result of an emergency situation? Yes. The campaign should be completed if the customer is at the dealer under one of the three established and previously stated guidelines. However, dealers should always check General Motors Vehicle Inquiry Service (GMVIS) to see if there is an outstanding campaign prior to the vehicle being sold. Dealers also need to make sure that they have the right tools and training to perform any recall. How do I submit a warranty claim on a cross-line warranty repair?

    No changes are necessary to the warranty claim payment submission process in accommodating cross-line warranty repairs. Submission of cross-line warranty repair claims within the warranty period are to be done following established business processes and practices. Wholesale authorization must be obtained for any claim outside the warranty period on a non-franchised vehicle.

    Will cross-line customers be excluded from receiving CSI surveys?

    No. Cross-line warranty repairs are projected to be minute and are not considered to be the core repair business of the dealership. In addition, exclusion would be difficult and would interfere with the statistically valid selection process CSI has in place.

    Why are Saturn and Saab excluded from participating in cross-line warranty? Saturn and Saab each have unique warranty claim payment and parts distribution systems. This would make it particularly difficult for non-Saturn and Saab dealers to procure parts or obtain reimbursement for the repair.

    Does cross-line warranty capability alter the Roadside Assistance policies?

    No. Roadside Assistance parameters require the vehicle be directed first to the selling dealer when practical, then to the closest franchised dealer, and last, to the nearest GM dealer.
  • ianshawianshaw Posts: 119
    I assume we are only talking about warranty repairs here? Or, are GMC dealers not supposed to even do oil changes on Chevrolets? In any event, I had two non-Chevrolet, GM dealers offer to do a warranty-covered oil consumption test on my Tahoe about two months ago. What's up with that?
  • Anybody have any odd experiences with autoride?
  • ianshawianshaw Posts: 119
    I test drove a used Suburban with about 20k miles on it. It had autoride and was equipped with aftermarket tires and wheels that were not the same size as the factory tires and wheels. The truck's ride was very sloppy. I think it was because the autoride suspension had been thrown off by the aftermarket equipment. Interestingly, the message center was displaying a suspension service light. Needless to say, I didn't purchase the Suburban and I never found out exactly what was going on.
  • lobsenzalobsenza Posts: 619
    I had the suspension service light come on on my Autoride vehicle after warranty service. It turned out that they knocked a wire off during the service. Yes, ride quality was effected.
  • chief29chief29 Posts: 14
    I knew that I should have bought the replacement heated mirror face for $39 and installed it my self. The dealer will need my Yukon for a few more days to complete the repair. Told me today that they will order a whole new mirror assembly because the sensor was bad too. This was never a auto-dimming mirror, just a heated one that would not get warm. Was also told that the new mirror will have to go to the body shop to get painted to match the truck.
    I guess that since GM reimburses the dealer for warranty repairs, the dealer wants to turn this into a bigger job. I may end up with an upgraded outside auto-dimming mirror if the service department is this confused about the simple job.
    I still love my truck and I like the dealership too, very friendly, just a confused service department.
  • A chevy Tahoe Z71. What prices (everything included + rebate) are people getting for this SUV? Are their also very many repair issues with this vehicle? I am thinking that i could make a better deal with purchasing this vehicle than with Acura on the MDX.
  • ianshawianshaw Posts: 119
    I have been able to get invoice price on all Tahoe models in the rocky mountain region ( together with all the other incentives). This includes 03 models and was not dependent upon having a trade-in. The dealerships aren't always real excited about the transaction, but, in the end, they were willing to do it in order to make a sale. However, ironically, I just paid $200 over invoice for an 02 LT Tahoe - but I only agreed to that after the dealership gave me an outrageous trade-in on my old LS Tahoe. Good luck!
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