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The springs are designed to make the ride comfortable for empty/light loads. Otherwise your car-like Pathfinder smoothness would turn into pickup-truck harshness.
Carrying 4 adults plus stuff isn't particularly a light "everyday" load. It's occasional. More likely an "everyday" load is driver + kids (which is far lighter). 4 adults plus stuff weigh in at at least 500 pounds, probably closer to 700. The guy with the 2000 will likely have the same issue, but he probably hasn't carried the same load as you over the same roads...
Anyway, the solution is air springs. More info here.
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