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Cadillac SRX reliability, maintenance and quality



  • srxmansrxman Posts: 6
    :confuse: Typr in "SILENT RECALL" into your browser. There are a number of sites that list recalls.
  • We have an '07 SRX with 35,000 miles on the clock and it has been extremely reliable. My wife selected it after test driving several crossover vehicles including the Acura MDX. Her take on the MDX was that it was nice but lacked get up and go! Incidentally the SRX has the 8 cylinder engine and delivers 27-28 mpg on the highway.

    We have also been pleased with the local Cadillac dealership.
  • As a former owner of an 04 MDX I somewhat agree with your evaluation but it was a wonderful car overall.
    We bought an 05 SRX with 25k and it has been a reliable vehicle although the differential was replaced on warranty.
    However I can't believe your mileage stats. We too have a V-8 AWD and we're lucky to get 15 around town and 18-20 on the road. Very dissapointing.

  • I have a 05 srx that is still under factory warranty until march 09 should I purchase the extended warranty and is it actually worth it ?
  • My suggestion is based on my experience with an 04 SRX.
    We had serious and ongoing problems with the vehicle. Had we kept it we
    would have faced ongoing service issues that would have cost a lot.
    We got rid of the vehicle and purchased a Mazda CX9 which is far superior
    in every regard. The SRX we had was a lemon and GM did nothing. When we
    returned the vehicle at lease end the person that handled the inspection was
    embarrased and basically agreed that we had been treated poorly.

    That was the first and last GM product we will ever own/lease. They get what they deserve in this case. I hope your experience is better. When they work right they are a very nice automobile.
  • ericzoomericzoom Posts: 213
    I also find that hard to believe you get 27-28 on the highway. My 08' SRX V6 is lucky to get low 20's on the hwy, and thats with a good wind on my back.
  • Wow you really had a bad experience but at least now you have a reliable vehicle. So far my car has not given me any problems knock on wood. I called to get a price quote on an extended warranty and its about 3k for a 3 yr. warranty. I don't know what to do. My husband thinks we should buy the warranty because cadillac parts and labor can be very pricey. Good luck with your mazda its a very nice vehicle I thought about getting one. It was between the mazda, srx, and murano. I feel I made a good decision but when I here stories like yours it makes me extremely nervous.
  • Question, if GM does not get bailed out and files for reorganization Chap 11,I wonder if the warranties will be null and void. So far I have 1 for each vehicle but this situation is not encouraging
  • That's true I didn't even think about that, will the dealers still honor them, they better those warranties don't come cheap. Well I have a lot of thinking to do I'll just say a little prayer that my srx doesn't let me down. Luckily my car is still under factory warranty until 3-09. Thanks for the reply
  • help23help23 Posts: 1
    So, how has the Cadi been since the repairs? I received the terrible word yesterday that the timing chain and crankshaft need to be replaced in my 2008. I have only owned this vehicle for 6 months (purchased used with 19,000 miles). I thought I was making a good desicion to purchase this vehicle when my 2005 Durango constantly stalled while driving and the dealer could not fix it. I think the purchase of this Cadi may have been a big mistake. It rattles worse than my husbands 1991 Honda commuter car... I am very nervous going forward with this vehicle after the repairs. I do not trust the mechanics at the dealer and understand this is a major engine overhall.. Is it recommended that the engine just be replaced?
  • trans66trans66 Posts: 2
    Just FYI re timing chain defect.As many have said on this forum this repair has been to common on the SRX.I had the chain replaced in late Feb. on my 2007 with 29,000 miles.My dealer had the car for a total of 3 days,provided a car to use and the vehicle is back as new.Overall quality since new has been average- but I do like the way the car performs.
  • jwoodiejwoodie Posts: 16
    Timing chain replacement for v6 or v8? Just wondering since I have a CPO '07 V8. Keeping my fingers crossed...
  • trans66trans66 Posts: 2
    My 2007 is the V6-not sure if the same chain defect was common with the V8.Check on this site for any mention of V8 problems.
  • looking for positives and negatives about the 06 srx. am headed to the shop for the 2nd time in a month for sunroof issues. Also, the engine seems to work hard with the slightest hill, automatic shifting seems rough. the car has 25,000mls and the paint has already began to show chipping.
  • Kirstie@EdmundsKirstie@Edmunds Posts: 10,674
    A reporter from a large newspaper is looking to speak to consumers who is considering purchasing the Cadillac SRX. Please send your daytime phone number and the vehicle you own to by Thursday, July 2, 2009.

    Corporate Communications

    Need help navigating? - or send a private message by clicking on my name.

  • Hello. After researching "crossovers," I am likely going to buy a USED SRX. I have read many message boards and various websites to try to determine potential future issues with the car and to determine a year to buy. I want the year that seems to have the fewest problems and I would like to know the potential "life expectancy" of the car, so I can determine what odometer reading to not exceed. Can someone please give me their opinions on the following?:

    1. '07 and '08s seems like the year with the fewest problems with the SRX. Or is this because they have less miles, so it will be a few years before the complaints come in on these years and later years are just the same as the '04. I read about power steering issues for '04-'07. Have the later years worked out the kinks? I have read comments from people who think the SRX is the best car and they have zero problems to comments from people who have had one problem after another. Does anyone have a general, rule of thumb on the best year to buy along with what odometer reading begins any issues that seem commonplace?

    2. What is the "life expectancy" of a cadillac SRX? I know there are many factors - like what kind of driver and do they keep up with maintenance. But, assuming that the driver of the original vehicle was average and the car wasn't made on a Friday (ha ha), how many miles can a car owner expect from a cadillac SRX? This will help me decide if it is worth it to pay a little more for a low mileage vehicle, which I think is smartest. But, what if an SRX has a life expectancy of 150K? Then, I can be more flexible with the miles. Most used SRXs from '04-'07 have about 45K. My instinct is lower, but what do you all think? I am trying to buy American - even if it is used - as I have only ever driven Japanese cars, and I just don't know.

    Sorry for the wordiness, but I wanted to be clear.
    Thank you to anyone who answers these questions.
  • jwoodiejwoodie Posts: 16
    I had the same concerns - that is why I bought an "07 CPO (loaded) with a 100k bumper-to-bumper warranty. I am not too worried about the N* engine or trans, but all the other goodies (dvd, nav, etc) can be costly when they go out. If not under warranty, your safest bet might be a V6 model without the extra equipment (still a very luxurious car!). The only thing that would worry me about the V6 is the timing chain...LOL
  • Hello i was wondering what was done to resolve the issue where water was getting into the rear storage area becasue i am getting the same issue.
  • mskatzymskatzy Posts: 3
    The first thing that stopped working was my cd player, then the check tire pressure would come on when pressure was fine, then check air bag came on, rear windows will not go up. I had the motor replace in one rear window, it didn't last 90 days. Then my check engine light came on, change gas cap, the light went out. Now it is on again, do you think that these problem are caused by an electrical problem? Need a little advice. I hate this car
  • Picked up the "brand new car" only to find out the surround sound radio did not work. Dealer was very helpful Cadillac was horrible. I was told by the rep at Cadillac that there was a problem before the car was shipped to the dealer.
    It turned out that the factory never set the speakers nor the amps so the radio was never really on.The service department was great but the Factory was terrible. nasty person from GM they will not stand behind their product all I was told was there is a warrenttee not to worry. Thank goodness the Dealer is great and does whatever they have to to fix the problem and keep the customer happy. That cannot be said about the Manufactuer at all. They are terrible and if there was the return policy in place it would have been returned.
    So purchase a "Brand New "Cadillac they will do nothing for you at GM but take the money and run. It is the same old thing they do not care and that is why they will be in trouble again as they do not care about customer service nor quality.
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