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HondaCare Extended Warranty



  • area123area123 Posts: 22
    The website states it is a comprehensive warranty, but does anyone have experience with it? I'm thinking of buying one mainly for resale value in 4 or 5 years. Can you use it for non covered things during your factory 60k mile powertrain warranty, or does it not kick in until that's over? I'm just wondering if it leaves any gaps between b2b 36k and pt 60k.

  • I do agree on going with the dealer for one reason. Most of the third party warranty does not work on weekends and that is the day you are at the shop. Now you need the technician to follow up with the warranty company to explain the issue and get an approval on the part & Labor. Though I am new to Honda Care, Toyota care worked perfect for me especialy when the A/c broke down, Door locks started malfunctioning as well as the cassette player broke. All these happened towards the end of the 7 year 100k miles warranty.
  • kipkkipk Posts: 1,576
    We don't drive as much as most, so it is possible that with "Normal" driving, the problems would have occurred during the 36 month factory warranty.

    On my '03 Pilot, there have been several minor but costly items that broke after the 36 months, even though the car had less than 27K miles on the clock. Total cost I would have had to pay has just about equaled the price of the 7/75K "Honda Care" extended warranty (EW). Plus I still have nearly 3 years of EW left.

    My wifes '03 CR-V just recently destroyed the AC compressor at about 31K miles and 50 months. Honda recommended replacing the entire AC system due to contaminates floating around. Even the hoses! Total price= $3000+/-!

    "Honda Care" paid the entire cost and supplied a (free) rental car for the day.

    There are just too many things on modern cars that can go bad. I wouldn't even consider buying a new car without the EW.

    FWIW: My son had an EW from a 3rd party insurance company (bought through the dealer) on his Chevy Suburban. His transmission went out while he was coming here, to Ga., from Indiana. He managed to limp to our house and we got it to a dealer the next day. It took 10 days for the dealer and the "after market" EW company to agree on the replacement of the tranny.

    I believe the manufacturer's EWs are the best way to go.

  • stagestage Posts: 12
    Are you aware that when you buy a Honda Care policy with your new Honda that the extended warranty begins then? I traded my 2005 Honda Pilot in after 2 years, 25000 miles, and I only got a $1000.00 back from the $1600.00 that I paid for the warranty. Shame on Honda !!! I never used the warranty, car was still under manufacturer's warranty. If I had known that the policy was going to be prorated from the time of purchase I would have waited until the manufacturer's warranty was nearly expired, then I would have have bought a policy. P.S. I traded the Honda Pilot off because of very poor gas mileage - it was not at all at what was advertised. So - BEWARE OF HONDA - and don't buy a Honda Care policy that won't be refunded !!
  • tidestertidester Posts: 10,110
    I never used the warranty ...

    Well, you may not have used the warranty but you did have coverage during that two year period (which you certainly wouldn't expect to be free) and the fact that you didn't file a claim does not negate the fact that you had coverage.

    If I had known that the policy was going to be prorated from the time of purchase ...

    Unfortunately, the refund contract clearly states that you will get a full refund only if no claims are paid AND if "the service contract runs the full months term." Your contract did not run the full term.

    tidester, host
    SUVs and Smart Shopper
  • stagestage Posts: 12
    I expected the factory warranty to come first - extended warranty means just that - extended- after the factory warranty expires. My Honda Extended Warranty was purchased from Honda - not another company. Our finance officer NEVER told us that the extended warranty took effect on the date of purchase - instead of after the factory warranty expired.
  • tidestertidester Posts: 10,110
    Our finance officer NEVER told us ...

    Though it may be desirable, the finance officer is not going take the time to walk you through every detail of the contract. And that makes for a very good reason to carefully read any contract before signing it.

    FWIW, I would have had qualms about signing that one myself with all the exclusions and exceptions - but that's just me.

    tidester, host
    SUVs and Smart Shopper
  • mercaramercara Posts: 291
    On of the reasons you have forums like the edmunds forum is that you can ask questions and get opinions before you make a decision.
  • Hello all,
    I bought my Pilot VP 4WD about a week ago from Planet Honda, Matteson, IL. Since I didn't do enough of researching (pls. don't look at me like that), I bought the extended warranty from them (6yr, 100K mile, Platinum coverage) for a whopping $1689.00 :cry: . I now see that I could have got an equal coverage online for a way better price. Now, what are my options here? (do I have any??)

    1. Can I cancel it without any major issues? Have anyone done this before?
    2. If they offer to re-negotiate/match price, is Saccucci Honda's price is the best one in terms of price and coverage?
    3. The warranty I got from them doesn't read Honda Care. The paperwork has something like 'The Mechanic' printed on top, and I don't see Honda Care anywhere.
    Because of that, would there be a problem for me to get the price match.

    I'd really appreciate any comments/suggestions/directions. Thanks all.
  • Ofcourse you should be able to ret5urn the warranty with in 30 days. don't waste your time call the dealer and return it. 8 years 120K miles were sold at $1200 online.
    Good luck :confuse:
  • Thanks.. I am going to the dealer tomorrow.
  • mercaramercara Posts: 291
    Your Honda Care warranty package clearly says Honda Care on it and comes with the window stickers for the 1-800-. Dealers always try to sell third party warranties as it is more profitable for them. Make sure you contact Honda care and confirm with your policy/vin number that you have the correct warranty.
  • dianasedianase Posts: 1
    Hi Andy, we are in the same boat. Bought a new Civic on Saturday and got the hard sell on the EW. I was sitting there shaking my head NO (just because I don't trust finance guys) and my husband said yes to the 6 yr/100 k mile warranty. He signed it, I wouldn't. We get home and see it is NOT Hondacare, and in fact the sales guy switched the deductible on us because he lowered the price to $1400. But there is a cancellation policy, he is going back today to cancel it. We hope they will rewrite the purchase order to reflect that and not say we have to wait for a check from this unknown company. I doubt it will include the $194.50 "dealer transfer service charge" they included at the last second without mentioning it.

    Then all we have to do is wait to see if we get the 2.5% financing from Honda. They haven't submitted yet and I have this paranoid feeling that they won't, and will then just say we didn't qualify and they get to finance us at 10% or some such. We will go to our credit union then, but they don't know that.

    Can you tell that I am soured on this dealer already? Nice car, but what a bunch of liars. It started with the salesman quoting me the Costco price that was $200 more than another dealer had already told me. We went to this dealer because they had the color my daughter wanted.
  • Honda Warranty is available online. I bought it for a pilot for 8 years 120k for $1200 6 months ago. It is a RI based Dealer

    Dealers warranties are local warranties as well as it will be very difficult to get the customer service on saturdays when you take the car to the dealer

    Good luck on returning it

    What is dealer transfer servive? never heard of it. Though I bought and participated in a total a dozen car purchases
  • mike274mike274 Posts: 35
    I am in the process of pruchasing a new Pilot and was told by my insurance company (Geico) that in the insurance rate I was quoted, I am covered for 7 years/100,000 miles coverage for a new car. Has anyone heard of this before?

  • Good lord is everyone trying to push teh cost to the other party?
    By the way check if this is a state specific thing?
    I have a pilot and covered for 8 years and 120 K from Honda Care but no one asked about it yet and I bought it few months later than the purchase of the vehicle.

    may be most of you are aware already, I learned recently that if you don't take care of the monitoring systems warning, in case of an accident or insurance claim they can blame you for that. For example low tire pressure and you get in to an accident they can claim that low pressure contributed to loss of control and you are responsible for it. So these systems can work against you in certain circumstances, watch out!
  • I am interested in purchasing a honda care extended warranty. The dealer showed me a paper that Honda does not accept any third party warranties. They said it can only be done from a Honda dealer. Does anyone have any information as if that statement is true or not?

    Has anyone got a honda care warranty through Bernardi?
  • parvizparviz Posts: 484
    The Bernardi site says if you live in California you can noy buy it on line. I know it used to be true for Florida but CA id news to me. Anyone has any info on this?
  • mercaramercara Posts: 291
    Depending which state you live. Dealers in certain states have successfully lobbied their lawmakers to pass laws from buying warranties from out of state. Not sure which state you live. But for the most part, you can buy from Honda care from any authorized Honda dealer in any state and it should be valid. Check the specifics of your state. I bought the 10Year/120K zero deductible online from a Honda dealer. If you search this thread, I have put cost and name of the dealer. Dont' remember it now.
  • I wasn't a believer in the extended warranty (ours was to 100,000) until we replaced a transmission at 102,000. Because of the lawsuit from several years ago, our Pilot's warranty was extended 5% to 105,000. Honda replaced the transmission and it saved us $2800! In this case the warranty was well worth it.
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