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GMC Acadia Problems and Repairs

jseck2jseck2 Posts: 7
edited May 18 in GMC
I bought my Acadia about 5 weeks ago and have a little over 2000 miles so far. I got a call last night from GMC Engineering asking about issues that I have had so far, whether they were annoying or otherwise. I've been reading the posts here and there seems to be some common issues, maybe we can all just list our gripes here and see if there are any widespread problems. The point is not to trash the vehicle, just see if our problems are isolated or common to all.

First, I am very happy overall with my Acadia. As an engineer, I had some concerns about buying a "new" model but I was in the market now, so I bought it. It still seems to meet my needs better than anything else out there. It's an SLE-1 with convenience, prefered & towing packages. It seems to be a fairly early production model because the window sticker is blank and there is a note about the pricing not being finalized. I believe it was delivered to the dealer in January, based on the state inspection sticker.

On delivery, I had the following problems-

1. Gas cap retainer was broken.
2. Headlight switch was loose (fell into dashboard).
3. There were still four outstanding "recalls"/TSB's- airbags, transmission programming, steering shaft lube, power seat wiring and rear door switch.
4. Problem with the keys and anti-theft system preventing it from starting.

All of these were fixed rather easily, though it took a few days because the dealership didn't have the programming for the recalls.

Since then I have noticed a few other minor things-

1. Transmission still shifts funny after reprogramming. The engine seems to lug a bit, it likes to run at 1200 rpm and is hesitant to downshift.
2. MPG overall is about 18. Seems a little low since at least half my driving is on the highway (low of 15.5, high of 23 mpg). I don't drive it particularly hard, so I was hoping to do a little better.
3. As others have pointed out- radio volume on FM is lower than on XM.
4. Noticed some condensation in the taillight lens the other morning. (fairly heavy fog that day).
5. There is a slight clunk from the front end when rolling from a stop.

I'll bring it in for the 5th one fairly soon.

How are yours doing?

John
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Comments

  • jeffs10jeffs10 Posts: 1
    My Acadia has a very distinct hum when I am idling. Does anyone else hear this? I took it to my dealer and he said it was comparable to the Acadia on the lot. It is dissappointing because the overall road noise suppression is very good.
  • Jeff - No Hum for me, but plenty of other issues I'm dealing with. See "Acadia Check Engine Light" forum.
  • flkatflkat Posts: 1
    Please tell me someone is having this problem. I drove the Acadia today for the first time and LOVED IT!!! It has everything I am looking for. I am former Lexus driver and this SUV has me so impressed. However, driving it in the afternoon sun gives off terrible glare and reflection from the shine on the chrome trim around the A/C vents AND from the trim around the gear shifter. Also, you cant cover the dual sunroofs completely to sheild you from the sun. I live in Florida and the sun is intense. On a 2 hour trip my little one and I would both be sunburned! And its hard to find the SLT-2 without sunroofs! And the Glare! What do I do about the reflection on the Chrome??? Help! LOVE the Car but not the sun (so much :-) :confuse:
  • bowie_mdbowie_md Posts: 1
    I just bought my Acadia on 4/20/07. When driving up a hill, I've noticed that it takes the car a while to change out. The other day I also noticed that the low fuel message is being displayed, even though I had plenty of gas in the car. Overall, I like the Acadia and have no problems. Has anyone seen or had any issues with the low fuel gauge?
  • ppalonskyppalonsky Posts: 34
    I get the low fuel message when I have less than a quarter tank and the car sits on an incline in my driveway. It goes away as I drive it on level ground. Overall, other than the recall items, my Acadia has been trouble free.
  • sss2007sss2007 Posts: 1
    I purchased mine on 3/26/07 and I think the car is wonderful. The only thing I need to bring it back for is the temperature gauge. I didn't know about any recalls. I guess I'll have them addressed with my first oil change.
  • circlewcirclew Posts: 8,363
    John, I am thinking on buying an Acadia soon.

    You probably read this but here is a paragraph from Edmunds road test regarding downshift impressions:

    "In our road tests we found the Acadia to be quite an eye-opening drive. Handling is respectable, especially considering the vehicle's large size and hefty weight. The Acadia's V6 won't blow you away with its power, but peak torque comes on early and the vehicle moves with decent authority. We noted that the Acadia's transmission can occasionally be hesitant to downshift, blunting passing performance somewhat. But overall, our editors feel that the GMC Acadia represents a compelling combination of functionality, luxury and value."

    Regards,
    OW
  • jimbo31jimbo31 Posts: 1
    Have put on 1000 miles in a month. Average local and hwy 14.2 mpg.....really disappointing. Expected a little downer from AWD but this is far worse that projected and far worse than our Tahoe. Any similar experience?
  • jrct9454jrct9454 Posts: 2,363
    We rented a front-drive Outlook for the weekend. Mixed urban/suburban numbers were 17-18 mpg; pure highway [with just the two of us and the AC compressor off most of the time] was 21.5-23.0 mpg. For the weekend, our average was just short of 20.0 mpg, but with a light load and front-drive. This was an XR from Alamo in Portland OR - only options were the 19" wheels [with GY RS-A H-rated tires] and leather.

    Ours seemed tight and trouble-free, with the exception of a tendency to drift right at speed - needed some alignment help. Great ride and wonderful silence...but also the biggest car [especially in width] that I've ever worked with - our Mercedes S-class cars from the past seem positively svelte by comparison.
  • teri2teri2 Posts: 2
    Having a tough time parting with my 2000 suburban. After reading several comments about the downshifting issues and gas mileage not so sure Im ready to buy. Is there an new edition coming out with the transmission fix? Radio fix? Also has anyone heard of Chevy coming out with there version? Haven't seen any comments about towing. Appreciate any input.
  • 2saab2saab Posts: 14
    My SLT1 FWD Silver Acadia arrived at the dealer on 4/27 after being on order for only about 5 weeks. I have not had a chance to drive it much yet but so far I have found no problems. I am an engineer by training and rather picky about quality. I looked over the car in detail and could find no fit or finish issues, missing fasteners, noises etc. The transmission shift issue does not seem pronounced and is no big deal for me. I assume it came with the latest transmission software update. I did notice that the radio reception seemed a bit weak and noisy on an occasion and will keep an eye on that. I will provide an update after I get more miles and experience with it. Overall I really like it, but wish it looked a little less truck like.
  • teri2teri2 Posts: 2
    Thank you for the response!
  • steverstever YooperlandPosts: 40,129
    The mileage thread has been moved to the MPG discussion:

    lukesdaddy, "GMC Acadia Real World MPG" #1, 12 May 2007 5:47 am

    Please report on your Acadia mileage over there. Thanks!

    Moderator
    Need help navigating? stever@edmunds.com - or send a private message by clicking on my name.

  • FWIW, the shifting issue has a TSB issued and a dealer can fix it, and the gas gauge being off is going to require a software update that is in development.
  • farmertimfarmertim Posts: 2
    We test drove an acadia a couple of months ago, loved it and ordered one. We've had it for 2 weeks now, and this one seems to shift much differently than the one we test drove. Any tiny little hill makes the car downshift into 5th even at low speeds of 60-65. The other day driving into a 20 mph wind it wouldnt even shift into 6th. Ive read about people complaining about acadias not downshifting quick enough, but we seem to have the exact opposite problem and it cant be helping the gas mileage, as we are getting only about 19 highway. Can this shifting pattern be reprogrammed?
  • mevandemevande Posts: 190
    I am considering an Arcadia, but the posts for MPG are troubling. The MPG should definitely be better than a Tahoe!
    I currently have a BMW 740i (2000) and I get better combined #'s that what is being posted here and that is a bummer. I am getting 16.5 overall (city/hwy).
  • mevandemevande Posts: 190
    Teri2, What mileage are you getting w/ your 2000 Suburban? I thought they were noted as gas hogs (like the car I currently own) and with gas prices rocketing out of sight, that can be a deciding factor. I may wait and look at the new toyota highlander (100% new design) hybrid which will get approx 28 combined if early test drives are accurate. It will seat 7 (same as current)
  • mevandemevande Posts: 190
    I bet there is a software issue re: shifting and I would call your dealer and have him contact the GMC regional rep if unresolved.
  • 2saab2saab Posts: 14
    I have a FWD (not AWD) and have seen 22+ MPG indicated from the on board MPG display for highway driving. Given that I only had 350 miles on it at that point I am willing to give it a chance to see how it improves over the next 1000 miles. At the first oil change I plan on going to a full synthetic oil which should help a bit.

    The AWD version will likely get at least 1 MPG less. Consider if you really need it.
  • nedzelnedzel Posts: 787
    "I currently have a BMW 740i (2000) and I get better combined #'s that what is being posted here and that is a bummer. I am getting 16.5 overall (city/hwy)."

    Let me see if I understand what you are saying. You are surprised that a 5000 lb SUV with a large frontal cross-section gets worse mileage than your 4300 lb sedan that has a much smaller frontal cross-section?

    That's just basic physics at work.
  • poncho167poncho167 Posts: 1,178
    Chevy will have a version but probably not for another year.
  • tncarmantncarman Posts: 82
    I've noticed that when listening to the radio on FM, it continuesly fades in and out volume wise. has anyone else had this issue? It did happen after I went through a car-wash at a gas station, could that had just made it loose?
  • 2saab2saab Posts: 14
    Does the antenna look intact and soundly attached to the roof at the rear? I have noticed that the FM reception doesn't seem as good for distance stations as in my other GM cars.
  • Anyone notice or aware of a rattle/knocking that the dealer has identified as brake-related and, of course, "normal?" I've heard this from an Acadia and an Outlook owner.
  • acadia07acadia07 Posts: 2
    Hi,
    Well, I bought my acadia in April of 07 and did not have any major issues until this week. On Monday, I hit a dog ( I did not kill it) and about 1 hr. after doing so, my car would not start. An error messages saying: Engine power reduced, service stabilitrak, and something with the traction control. I got it started but it wouldn't allow me go over 15 mph. I finally got it to the dealership which took me 1 hr to go 20 miles. It is now Thursday, and they said they ordered a throttle and gasket. I read on the other forums that this is a BIG issue with the Yukons. I'll post when I get it back to let you know if it's fixed or not!
  • acadia07acadia07 Posts: 2
    Yes, its driving me crazy! They said its normal!!
  • I bought my wife an Acadia SLT-1 at the end of May. It's beautiful and drives well, BUT has already been in the shop 3 times for CHECK ENGINE LIGHT.

    The first time, they changed a hose, and we had it back the next day. The CHECK ENGINE LIGHT was back on in less than 48 hours.

    The second time, they kept it a week, and said it was the ECU that controls monitoring systems. This 'cure' lasted about a week.

    Then the CHECK ENGINE LIGHT returned with an additional very bad symptom - the car wouldn't move, but the engine would rev while in Drive. My wife was on a busy street but turned the vehicle off, and then restarted it. It then would engage in gear again. The Check Engine Light was still on, so she drove it straight to the dealer AGAIN. The dealer now says the tranny is shot (2-3-4 gears specifically) after 1100 miles on flat ground with no towing.

    We're both very angry, unhappy, and disappointed. This may end up being a lemon law claim before it's over. It'll be in the shop at least a week while they await parts (or a whole new tranny) from GMC.

    :mad: & :cry: & :lemon:
  • steverstever YooperlandPosts: 40,129
    Rate your dealer service!

    Here's the link.

    Moderator
    Need help navigating? stever@edmunds.com - or send a private message by clicking on my name.

  • thepasthepas Posts: 11
    I bought a SLE-1 AWD on April 20, 2007. Two days later the speedometer stopped working. After a 2 month wait, dealer received the replacement module but couldn't program it. The 2nd module arrived a month later...also wouldn't work. GMC engineers contacted by dealer and a 3rd module sent (different model)and it is working. Love the space and design, miss the compass, get a lot of complements about the vehicle, highway mileage (10.1L/100km)is better than my 2001 Blazer.
  • I ordered my Acadia in Feb and recived it 8 weeks later due to ordering "White Diamond Tri-Coat" extra$ of course. Only 1700 miles on it sitting in traffic waiting to turn right the guy "not paying attention" runs right into my tailgate. 5 more weeks in the shop, and now the hatch opens on it's own. It's happened numerious times w/ and without the doors locked and the front panel switch on and off. I have now named the car "ghost rider". The car is in the shop once again for this reason and for the 4th time I'm in a rental car.
    Has anyone had this problem because the service department is telling me that there will be a recall soon to fix this issue.
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