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GMC Acadia Problems and Repairs

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Comments

  • mzsmommymzsmommy Posts: 1
    I have a 2008 Acadia that is having a problem with the aux fan for the back seats coming on while the keys are out of the car and the doors locked and engine off. The fans are on and so are the lights inside. When I get in and turn on the car, the backseat fan is on high and I don't have the fan on in the front at all. I worry that if I don't catch it, my battery will be dead next time I get in. Anyone else have this problem?
  • We have a 2007 SLT. The AC has given us trouble over the past year. First, the AC compressor would just randomly turn off (Snowflake light goes out...no cold air). We couldn't get it to come back on. Dealer reporgrammed the AC control system. AC worked fine for about 4 months. Now that we're in the heat of the summer it's acting up again. The weird thing is there is no rhyme or reason. The AC compressor will randomly turn off (Snowflake light goes out and no cold air). This may happen everytime we drive the car one day and then not happen for days on end. The only reliable thing is if you rev the engine the light will flicker and the AC compressor eventually comes on. This "fix" may work for a few seconds or all day. We've taken it in once to our dealer and they said they couldn't recreate the problem. We took it in today, and they said it will be very difficult to diagnose. Is there anyone else out there with a similar issue?
  • gmcustsvcgmcustsvc Posts: 4,005
    mzsmommy,

    I apologize for the problems you are experiencing with the A/C fan for the back seats. Were you planning on taking the vehicle to a GM dealership to be diagnosed? Please keep me posted.

    Thank you,
    Caron, GM Customer Service
  • lupe_r49lupe_r49 Posts: 7
    Wow!!!! I am having the same problem with my 2007 model. I took it to my mechanic and was told the car was too new to have that problem...so now what?????
  • lupe_r49lupe_r49 Posts: 7
    edited July 2011
    I too have a burned out bulb. When I read the owners manual, I was pretty much directed to take it to the dealer. This should be something I should be able to do myself...no need to pay the high price the dealer charges!!! With also having steering issues that will cost me $1,300 to fix..I'm going to be starting a facebook page warning consumers NOT TO PURCHASE A GMC ACADIA. I am just soooo disappointed with the problems I encountered and the lack of correction from the dealer!
  • gmcustsvcgmcustsvc Posts: 4,005
    lupe_r49,
    I apologize for your frustrations. Can you please email me your VIN so I can look further into your concerns. I look forward to your response.
    Christina
    GM Customer Service
  • gmcustsvcgmcustsvc Posts: 4,005
    07whiteslt,
    I apologize for you frustrations. If possible, I would recommend leaving the vehicle with the dealer so they can drive it for a few days. This might help if this seems to be happening more. Another option is to drive right to the dealer when you start experiencing the concern. This way you could pull a technician aside and show they what you are experiencing. I hope this information helps. Please keep me updated on your situation.
    Christina
    GM Customer Service
  • I BROUGHT MY ACADIA AROUND AUGUST OF 2008. IN APRIL OF 2009 I CAME OUT TO RUN SOME ERRANDS AND IT WOULD NOT START, I TRIED TO JUMP IT BUT STILL WOULD NOT START. I HAD IT EVENTUALLY BACK TO THE DEALER (MORESSEY PONTIAC/GMC) WHERE IT WAS PURCHASED. AFTER A COUPLE OF DAYS IT WAS RETURNED AND ACCORDING TO GMC THE PROBLEM WAS FIXED. TO THIS DATE I HAVE HAD TO TOW MY ACADIA BACK TO THE DEALER APPROXIMATELY TWO ADDITIONAL TIMES FOR THE SAME PROBLEM (THE ACADIA NOT STARTING), NOT TO MENTION THE COUNTLESS TIMES I HAVE HAD TO HAVE IT JUMP STARTED. THE FINAL STRAW WAS THE LAST TWO DAYS. BECAUSE OF MY PAST EXPERIENCE WITH MY ACADIA NOT STARTING , I INVESTED IN A BATTERY PACK ( FOR GIVING BOOST). YESTERDAY I WHEN TO RUN SOME ERRANDS AND ONCE AGAIN IT DID NOT START, I USED MY NEW BOOSTER TO JUMP IT AND IT STARTED. THIS MORNING MY WIFE HAD SOME APPOINTMENTS, SHE WENT TO START THE ACADIA, IT WOULD NOT START. AGAIN WE USED THE BOOSTER FOR THE BOOST. SHE MADE HER FIRST APPOINTMENT, CAME OUT AND THE ACADIA WOULD NOT START. I HAVE HAD IT WITH THIS ACADIA. THIS IS MY FIRST GMC AND IT WILL BE MY LAST.
  • ktriektrie Posts: 15
    I bought my 2008 Acadia SLT2 in September '08 and within the first 2 months it was in the shop 4-6 times with various issues most of you have experienced or will experience. By the time my factory warranty was nearly up about 2 1/2 years later, my Acadia had been to the dealer approximately 16 times for service issues from leaking sun roofs and broken AC blower fans to replacing water pumps and steering wheel columns.

    Since GM refused to buy back the vehicle and I couldn't exactly afford to buy something else, I decided to purchase the extended warranty plan through GM. By far this was the best decision I made where this vehicle is concerned. Since purchasing the GMPP, I have had several other problems that would have cost me thousands. The cost of the warranty plan has paid for itself with the various replacement parts and labor costs that I would have incurred.

    It's really a shame since this is the only vehicle on the road that offers the type of interior space and ammenities that I desire for a relatively reasonable price. I plan on replacing my Acadia in 2012 but I have no idea what can meet my interior space requirement for a cost of around $50k.
  • obyoneobyone Posts: 8,065
    $50K buys a lot of SUV. Ever consider a full size?
  • eschwingeschwing Posts: 1
    Can you look into mine too. 2008 Acadia, VIN 1gker13798j268999, we have been dealing with PS problems for years, 1 dealership changed the rack system and purged the PS pump twice, BTW, It still whines when making turns. Whenever my wife drives through and type of puddle we lose power steering and the car almost kills. She is going to get hit one day or wreck. We brought it to another dealership and they cannot reproduce it but when I sprayed a little water under the car it did it for me. It seems they didn't even try to look at the problem. The Car was almost out of Warranty so I assume they just figured they would wait up out. Water pump was also replaced last year, still have to fill the reservoir every 2 weeks because it dries out. We also have the stinky A/C smell, Car idles rough at times, Dealership told us they couldn't figure it out without a trouble code showing. I also own a 2010 Silverado, But we are not happy GM customers with all these issues.
  • khankerkhanker Posts: 9
    This is just a follow up as to whats happened with our 2008 Acadia. After a few back and forths with GM, they decided to give us $2000 towards a different car. We were definitely NOT going to get another Acadia after all of the problems... so we ended up trading it in for the Yukon XL and what a difference! There is no hum from the steering, no thumping under the gas pedal, no stalls and no leaks! It drives so much smoother. I really liked the size of the Acadia, but am so GLAD to be out of it! It was such a horrible experience... but hopefully our faith in GM will be restored this time around.
  • gmcustsvcgmcustsvc Posts: 4,005
    edited August 2011
    eschwing,
    Can you please email me directly with your VIN, current mileage, and contact information? I look forward to your response.
    Christina
    GM Customer Service
  • Our dealership took care of steering problem. My husband and I are very annoyed at having to pay an outrageous sum to the dealership to get a bulb replaced because it is inaccessible to even the most capable of men. 2nd one just a few weeks ago. Really? Made appointment for this week for transmission noise. We'll see how that turns out!
  • hjammerhjammer Posts: 1
    My wife and I purchased a 2007 Acadia that was a factory repurchase due to a water leak issue through the sunroof. That issue was not actually resolved when we purchased the car, but the local dealership was eventually able to resolve it. We have also had the radio replaced 3 times due to the sound completely disappearing, we had the car in the shop for the "standard" timing issue with the newly redesigned parts. Just a month ago I had the car towed in because the transmission completely failed. The dealer told us that this was a common problem I actually found a TSB on it. Now at just under 70k miles we have been told that the power steering pump is bad, this is also a "known problem" and the solution is a "redsigned part" because there were so many problems but this is not a warranty or recall service issue.

    I've seen several other posts about power steering issues and wanted to find out if everyone has gotten the same story? It seems crazy to me that the dealership would say this is a known issue and they have redesigned the part because it was such a big issue and that its not covered?

    We really LOVE our Acadia, even with the problems we've had but I am getting tired of going back to the shop all the time for things that GM KNOWs are big problems. Anybody else have experience with this or anybody from GM have any comments on why this is a "known issue" with a redesigned part and its not a covered repair?
  • gmcustsvcgmcustsvc Posts: 4,005
    kilroybeach,

    I apologize for the problems you are experiencing with the transmission. Please keep me posted on any information from the dealership. If you have any questions or concerns please feel free to contact us directly.

    Thank you,
    Caron, GM Customer Service
  • I would like to add that we love the Acadia. Live in North Idaho and have treacherous winter driving conditions. It is the most comfortable, stable vehicle I have driven and I don't hesitate to put my family in this vehicle.
  • I have a similar problem with a 2009. Our snowflake light doesn't go off, but the compressor stops. Intermittent problem. Have taken it to dealer 2-3 times, but every time, the compressor starts working before we get there. VERY FRUSTRATING!
  • gmcustsvcgmcustsvc Posts: 4,005
    cottongwen,

    I apologize for the problems you are experiencing with your vehicle. Please keep us posted when the dealership is able to duplicate the problem.

    Thank you,
    Caron, GM Customer Service
  • We are setting it up for service, but are already being told the computer turns the recirculating feature on/off automatically depending on the humidity in the condensor.

    Is the recorder for getting the codes from the vehicle? The complaint is that the problem is intermittent, so if we could 'borrow' one for a few days it should catch the code, if that is what you are talking about.

    Thanks,

    Doug
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