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GMC Acadia Problems and Repairs

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Comments

  • gmcustsvcsarahgmcustsvcsarah Posts: 1,964
    We're so glad to hear that you've been enjoying your Acadia so much, obravada! Many more happy miles!
    Sarah, GM Customer Service
  • lovegmc1lovegmc1 Posts: 37
    edited July 2012
    Honestly, I think that this is a small issue, and if the dealership looked carefully at it, would either find no problem, or possible some minor issue. I have a 2012 with 20k on it now, and recall one time where the needle reached higher than normal: when it was on almost all day long in 90 degree, humid, weather, transporting and with the a/c going. Who knows, there might be something like a misreading within your car where it thinks it isn't hot, but is. Hopefully, soon we can get a hybrid trailer, so I can keep posted if it overheats then, but mostly, just enjoy the luxurious ride and copious features :).
  • I'm driving along and l look down to check my speed when I notice the Speedo and RPM gauges are stuck at 0. All the other gauges are working normal. Temp gauge always runs right on 210. Volt gauge runs 1-2 hash marks above 13. I drive the car a few more miles then I notice I have no turn signal indicaters. Thus far no warning lights on the dash have appeared. I park the SUV and wait about thirty minutes then start the car and all gauges work fine. I took the SUV to the mechanic shop and they put the meter on the remote battery terminals to check the voltage. It shows that the volts are in fact dropping out and everything points to the alternator being bad. The SUV didn't throw any codes either which is odd. The gauges continue to act up after replacing the alternator and the battery. I took the SUV to the GMC dealership and they can not find anything wrong with it. All the way home from the dealership the gauges bounced all over the place. One minute the temp gauge was at 210 the next it was over 210. The car should not be running hot. The fuel gauge showed I had burned half a tank of gas to go less than 20 miles. The volt gauge started out over 13 when I started the suv up at the dealership then dropped to 13 at the first red light I came to. Then it ran below 13 until the next stop I made then spiked back up to 13. Can anyone tell me what else to check on this? I am over $400 in the hole for this and not sure what to check next. I hate to think it could be something as simple as the fuse to the cluster panel...
  • We would be more than happy to follow up on this with your dealership for you. Please contact us at socialmedia@gm.com with the following: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, the name of your dealer, and information about your most recent visit there (date, cost, etc).
    Sarah, GM Customer Service
  • I heard about this "cupping" of the tires associated with the Acadia's. I am getting ready to get 4 new tires on Friday. Cooper CS4 Touring. Any advise on tires that will lesson my chances of "cupping"
  • obyoneobyone Posts: 8,065
    Have the vehicle aligned the same day as the installation of the tires.
  • cs350cs350 Posts: 5
    Rotate your tires religiously every 6,000 miles and have a true 4 wheel alignment done. If you still notice uneven wear on your tires, begin rotating every 3,000 miles. It sucks but there are some vehicles out there that you simply have to rotate tires every oil change. Also, if for some strange reason you actually follow the ridiculous gm oil life light for your oil changes, be sure to check your oil level every 1,000 miles or so. If not, you may find yourself 3 or 4 quarts down by the time your oil change message comes on. GM considers 1 qt every 2,000 miles to be acceptable oil loss.
  • miaapmiaap Posts: 2
    I have had this Acadia now almost 4 years ('08 Model), and it's been one thing after another wrong with it. My beef is also with why so many parts are breaking, and yet nothing comes up in my multipoint inspections. These repairs are expensive and keep catching us off guard. In the last 2 years, the entire steering had to be replaced. Twice! One under warrantly, the other out of pocket. Now, my steering is doing the same thing again! I've been told its a problem with this model, so why aren't these repairs covered when outside of warranty? It seems that I've replaced everything under the sun with this vehicle, CV Joints, Airbag sensors, the transmission, the AC condenser hose,etc. Each time I do these repairs, I'm out an entire paycheck. It just seems so wrong. :cry:
  • I am in the same situation with our 08 with no help from GMAC. What does it take for them to recall and fix the issues? Is it because this vehicle was manufactured pre-bailout so now GMC does not care about the rest of us? My 08 has had issues and still does. I can not afford to fix all of them and we are out of warranty. If anyone has any helpful suggestions please forward them to me.

    Alex
  • My husband and I have had the same problem with an 08 and a 10. The 08 fell under the lemon law so we were given a 10 and the same exact thing started happening. I think we were able to drive it for a year and a half before the real problems started. We just cut out losses and get rid of the damn thing. I will never ever but another GMC vehicle again. My husband and I had many sleepless nights over these vehicles. Now every time we see an Acadia on the road we call the people driving them victims. That is exactly how we felt when we owned one of these things. We we sold it to car max I told my husband that is not even the same vehicle that we purchased because any and everything that could be replaced was. I think GMC needs to step up to the plate on this.
  • I purchased a new 2012 Acadia SLE in late April of this year. I have repeatedly had this car in the shop for several problems and based on my experience with this GMC, I WILL NOT be purchasing another GM vehicle. I am very dissatisfied. The problem that I am having is that the A/C blower speed drops when the brakes are applied and the engine speed slows. The A/C recirculate button will also cut off spontaneously. Today, while riding in the second row, I realized that the rear A/C stopped blowing all together following one of these blower speed drops while braking and coming to a stop, despite the light on the rear A/C button STILL TURNED ON. We had to turn the rear a/c button off then turn it back on to make air blow. All of these things happen simultaneously with the needle on the voltage meter dropping. There seems to be a power supply problem that causes it to shed power from anything non-essential ( in my case, the A/C). Although it happens very frequently, it does not happen 100% of the time, therefore making it hard to replicate on demand. My dealerships service department has after several unsuccessful A/C repair attempts has told me the blower speed change is "a normal characteristic" of the vehicle. I DO NOT buy this response. There is absolutely nothing normal about these "characteristics". If this is normal for a GM product, I will soon be purchasing another Honda or Toyota, both of which I have owned with absolutely NO service trips. I have driven 10 loaner vehicles since purchasing this Acadia and still have this problem. Has anyone had this or a similar issue?? And how can I get help from GM on a corporate level? My dealers service dept. doesn't seem to have the answer. PLEASE HELP!
  • Had you already contacted the Customer Assistance Center? If so, please send us your case number or the last 8 digits of your VIN to socialmedia@gm.com (or, if you would like for us to set up a case for you to look into this further you can include your name, phone, and address as well).
    Sarah, GM Customer Service
  • Good morning,
    If we can look into this situation further, please send us the following information to socialmedia@gm.com: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.
    Sarah, GM Customer Service
  • lovegmc1lovegmc1 Posts: 37
    I am sorry to say this, but you were unfortunately driving a lemon. The 08's had problems, but they were bettered by 10, so you simply were unlucky.

    As for the 12 with blower fan issues, we have 21,000 miles on our 12 and we have had not one problem with it. It is the nicest vehicle I have owned, (and I've owned an Acura MDX) and will continue to love it for years to come, unless it gets totaled in an accident, which is rare considering the commendable crash test scores it gets :)
  • I knew that I was driving a lemon in 08 that was confirmed by GMC and the BBB that is how I got the 10. I don't think I was simply unlucky with the 10 I just think that GMC Acadia is a piece of crap! If I was simply unlucky there was a bunch of unlucky people in 10s with me at the dealership at the service department.

    It is wonderful that you have not had any issues with your 12 I hope that continues to be the situation for you. You still have some miles to go you were only at 21,000 when you get to about 40,00 let me know how it's going for you.

    I am not here to bash GMC just giving a little glimpse into what happen to my family and I. It is my opinion that the Acadia is garbage. Yes its a very nice looking vehicle and that's it!

    Enjoy your day and your 12 Acadia:)
  • I'm happy you haven't had one problem with your 2012. And I certainly hope your prediction of "loving it for many years to come" is accurate. I, however, have not been able to keep mine out of the service dept. long enough to fall in "love" with it. Believe me, I would much rather be surfing the Internet for fun, rather than looking to forums like this to solve problems for a vehicle that hasn't even had its first oil change.
  • Please call the NHTSA and open a complaint file for any of the problems - GM doesn't have to assist with fixing anything if there isn't a bulletin issued. The NHTSA won't issue a bulletin unless they get enough complaints about it.

    1-800-424-9153 www.safercar.gov
  • Thank you for the information! I will do that.
  • I would also make a complaint with the BBB you will be surprise they work wonders. Have you had your Vehicle for less then 18 months? If so you need to get with BBB ASAP also write GMC a certified letter explaining everything that has happened with your vehicle. I have went through this process twice one with a 08 and another time with a 10. If you need anymore information let me know I will be happy to help.
  • steverstever YooperlandPosts: 40,012
    Please don't ask for "personal" help via email. We all benefit when a problem is discussed on the open forum. Plus you'll get spammed. Thanks.

    Moderator
    Need help navigating? stever@edmunds.com - or send a private message by clicking on my name.

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