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Why NOT to buy a 2007 Mitsubishi Outlander XLS

135

Comments

  • busta4busta4 Posts: 35
    "it sound like all of us happy owners are just idiots, who spend 20-30K on a brand new car, and still not see how crappy it is."

    That is an interesting way of reading into my posts. I am sorry you feel that way.

    none of the issues I have with my car are "luxury features" Mitsubishi could not afford

    no two cars roll off the assembly line exactly the same. My car has the real problems I described and your does not. I get it and so should you.
  • busta4busta4 Posts: 35
    rcpax, could you tell me what the fix was for the clunking steering wheel? What is it? Was there a service bulletin? My clunking noise seemed to have gone away and then came back. Strange. Thanks for any info.
  • rcpaxrcpax Posts: 580
    Click here: http://outlander.freeforums.org/tsb-07-26-001-clunk-or-pop-type-noise-from-front- -suspension-t4.html

    Print a copy of the TSB, and bring it to your dealer. Had mine fixed, never came back. If it was previously serviced for the same, bring it back again. Make use of the 5 year warranty. When my Outlander got serviced for it, the dealership offered a loaner car (Lancer). So I really cannot complain.
  • chelentanochelentano Posts: 634
    It is probably Outback :)
  • cooljwcooljw Posts: 47
    I am a new 2008 Outlander SE owner and fortunately have not encountered the problems some people have described. Hopefully the car will stand up over time, so far I see no reason why it shouldn't. I'm sure people read these forums before purchasing (like I did) so to address a few of the complaints out there so as to not scare off all prospective buyers:

    1. Poor ergonomics: Yes it would be nice if it had a telescopic steering wheel but that doesn't mean it will be uncomfortable for everyone. It used to be rare to see a telescoping steering wheel on a compact anything but they are becoming more common so I would expect Mitsu to offer one soon in future model years.

    2. Hard seats with no bolstering: I actually find that there is a nice, firm, slight lumbar bump on my seat that provides lumbar support. Yes the seats are on the firm side but I like that too.

    3. Excessive noise: Fortunately I have not experienced this whatsoever. I also have a Corolla and a Prius and the Outlander is easily the quietest car out of any of them when going 80mph on the freeway despite being the least aerodynamic.

    4. Cheap dash and door inserts: For 2008 the plastic on the doors now matches the dash so it looks a lot better. Yes I agree for 2007 the door interiors looked really cheap. Mitsubishi obviously realized this and fixed the problem for 2008.

    5. Steering wheel hard to turn: Have not experienced this problem. I have found the car is as easy to steer as any other.

    6. Suspension too stiff. I like the sporty suspension, it reduces body lean in turns. I also don't feel every bump, I think the 18" wheels help with that too. Are your tires overinflated?

    My interior is also not a "rattle box" at all - I have zero rattles and I hope it stays that way. Even with the 10" Rockford Fosgate sub cranked up I can not create a rattle in this car.

    I love this car and the fact that I saved over $2,000 than if I would have purchased a less well-equipped Toyota RAV4.
  • busta4busta4 Posts: 35
    Thanks for the reply, I thankfully do not have that front end suspension issue. My steering wheel has a clicking noise when I turn it all the way to the left or right. It almost sounds like something is being wound up and as it comes back to center it makes a faint clicking sound. You mentioned the five year warranty, do I have any recourse with the dealer on the small but many, creaks, moans and wind noises in my cabin? The stereo vibrates, seemingly off the doors the speakers are mounted in and acoustically is really lacking in a decent sound. Even if I am covered under warranty I don't get the impression my dealer is going to have any interest in making the car quit and tightening up the interior. I asked them to check a noise I had early on, they drove it around the block, said they could not duplicate the noise I described and then charged me $15 dollars for their effort. Should I just write a letter to Mitsubishi and try that route? Thanks for the info.
  • biscuit_xlsbiscuit_xls Posts: 194
    If the noises are as bad as you describe then there shouldn't be a problem replicating them. Find a song on a CD that makes it rattle and que that up at that dealership. The steering wheel click sounds like it happens every time, show it to them. Ditto with the window, get to highway speeds and show them that the noise stops when you press on the glass.

    What city are you located in?
  • rcpaxrcpax Posts: 580
    For those asking why Mitsubishi did not include a telescoping steering wheel... I have yet to find a Mitsubishi with that feature. I could be wrong but I've driven 8 different Mitsubishi vehicles, and none of them have telescoping steering wheels. It's just not Mitsubishi's "style". Not that it's not a good feature, because it can be a welcome addition to the nice set of features of the Outlander, but the reason behind its omission is that Mitsubishi never really made cars with that feature, so I'm not surprised it's not on the Outlander, and all the Mitsubishi vehicles the came before it.
  • bozzy1bozzy1 Posts: 4
    Just bought an 08 Outlander SE 4 cyl with cvt. There is a light single clunk or tap when I pull away. It only happens after the car is started. In other words, it will not make the noise putting it into drive from park or neutral. You must turn the ignition on and put it in drive and then you get one clunk as you give it a little gas to pull away. Any thoughts?
  • piastpiast Posts: 269
    Yes, we already talked about this few months back. It is ABS self test, and it happens every time you restart the car. Check your service manual as well for detailed explanation.
  • bozzy1bozzy1 Posts: 4
    Thanks so much.
  • cooljwcooljw Posts: 47
    Yes I was wondering about that too. I thought I had dropped something into the engine bay and it was rattling around.
  • toomanyfumestoomanyfumes S.E. Wisconsin Posts: 904
    I've also heard the noise and was wondering what it was.
  • asiandudeasiandude Posts: 13
    Definitely superior to our Ford Escape (2.3L) which was thankfully stolen, however here in Brunei (south east asia) the Outlander suffers. Firstly the warranty is pathetic; 20,000km or one year, our's is eight months old / 30,000km and already the aircon compressor has died and electrical glitches like doors locking, lights on and rear wiper operating at any time (even when parked!!!) Some of the outlanders here are also having transmission problems (CVT type, a center bearing fails apparently) and brake/shifter interlock switches often fail. Unfortuntely the warranties are crap for most makes here, you guys are lucky with the "5 year specials" and lemon law. Mitsubishi probably have a winner with this car, no doubt its a good vehicle, just a shame about the tech problems and usually expect better reliability from the [non-permissible content removed]. Great forum btw, all the best to you in USA.
  • 20vcq20vcq Posts: 82
    Then it might be even more frustrating for you to learn we here in Canada have a 10 year warranty.
  • asiandudeasiandude Posts: 13
    10 years???? Mind you, if your outlander is anything like mine you're gonna need it! How can a manufacturer give such wildly different warranties for different markets? (The outlanders here are also made in Japan.)
  • rcpaxrcpax Posts: 580
    Before you make that statement, you might want to ask yourself how much warranty does toyota and honda give to their cars in your part of the world. It's not about Mitsubishi, it's about the market. Have you heard of lifetime warranty on drivetrains? It's only the the US my friend, AFAIK. Different markets get different trims and options with varying warranty terms. Not even the UK is offered 10yr warranty on their vehicles.
  • asiandudeasiandude Posts: 13
    Honda, Toyota and Mazda generally offer 3 - 5yrs / 60K - 100K here. Buying a Mitsubishi with such a limited warranty was a bit of a gamble it seems, but they generally have a good reputation here.
  • thomasw98thomasw98 Posts: 29
    Piast: It seems that you and a couple of other posters always have the same response to anyone who complains about the Outlander:

    First you tell them they are too sensitive and expecting too much.

    Then you tell them they should just sell the car and get a different car.

    From my point of view, your responses are not helpful or productive to this forum.

    For the record, I do not own an Outlander or competitor vehicle, but I am in the process of comparing. I really value reading various posters' complaints as well as compliments about the various cars on the market. "Attacks against complaints" are not useful in most cases.
  • chelentanochelentano Posts: 634
    >> First you tell them they are too sensitive and expecting too much. Then you tell them they should just sell the car and get a different car.

    I think what Piast says makes perfect sense to me. Outlander ergonomics, interior quality, noise level are in fact similar to the most CUVs in this price range so he making point about the complainer being “too sensitive and expecting too much” is fair. Why in the world you research car, test drive a car, then buy it and then complain about “Poor ergonomics, Hard seats, Excessive noise, Cheap dash, and stiff ride”? All these things you can evaluate before you buy a car, so they don’t fit into the thread “Why NOT to buy 2007 Mitsubishi Outlander”, since the complainer has evaluated all these but bought the car anyway.

    Like I’ve said the Outlander noise level and interior quality are at least average for the price range, but the noise level and average interior are easily outweighted by many other positive Outlander qualities and that why the complainer bought the car: smooth 6-speed tranny and V6 engine, paddle shifters, exceptional handling, excellent 650-watt stereo, navi/mp3 music server, iPod hookup, bluetooth, FAST Key, keyless ignition, Xenon and LED lighting, excellent triple mode AWD system, 3-rd row kiddy seat, skid plates, sophisticated styling, 5/10 year warranty, roadside asst, CR Most Reliable in class, excellent value. In this price range you can’t find any other CUV which could match this package.

    Even at higher price range the 2007 Lexus RX-350, for instance, does NOT come with: 6-speed tranny, paddle shifters, 18” tires, LED, mp3 music server, mp3 capable CD player, satellite radio, 650-watt amplifier, skid plates, FAST Key, keyless ignition, 3-rd row seat, 5/10 warranty, though you do get a much better interior and noise insulation.
    .

    >> "Attacks against complaints" are not useful in most cases.

    A personal attacks are not useful either.
  • piastpiast Posts: 269
    No, I only have the same response to the same complains, from the same people. I can voice my opinion, as anybody else can. If a few people are complaining about things nobody else experiencing, then it is your choice who you want to trust.. Most of this "problems" are personal preferences, and I just can't stand calling the car a complete crap, because they fill like it. In this forum we are talking about some problems, we are helping each other with solutions and advises. You can scroll back thru pages and pages of valuable discussions. You can read owners reviews anywhere else (Yahoo, MSN, Edmunds, etc.) and see they are mostly positive and scores are high. If you are searching and hoping to find opinions bashing Mitsubishi just because of it's name, that is truth, my opinion would not be of any value to you. If you honestly checking other forums, you know how many problems people have with their vehicles, as there are no cars without problems. The really unhappy ones just trade those in for different brands. Life is too short to stay frustrated for years and don't do anything about it. I just like this car, even if it is not useful for you. I'm sorry, what was your question about the Outlander?
  • dodo2dodo2 Posts: 496
    From my point of view, your responses are not helpful or productive to this forum.

    No offense, but how exactly is your post productive in any way?
  • thomasw98thomasw98 Posts: 29
    No offense, but how exactly is your post productive in any way?

    A good forum needs to hear both sides of the story, and yes, even counterarguments are important and useful for readers.

    "Attacking arguments" are not useful though. They only ridicule people and scare off any similar posts. (Which makes me suspicious that these attackers could be somehow related to various car companies...not sure, of course, but it seems logical.)

    Keep in mind that while there are a few experienced "post hounds" here, the large majority of readers never dare to post anything...in many cases because they are afraid to be flamed by the aggressive attackers. This is pretty much the common culture of 90% of the forums on the internet...I hope we can keep these Edmunds forums in the nicer 10% grouping.

    I hope my efforts are productive for this forum.
  • tidestertidester Posts: 10,109
    makes me suspicious that these attackers could be somehow related to various car companies

    Sure, that's possible but it would be a foolhardy investment by any company simply to go out and annoy people seeking answers to questions. I suggest staying away from speculating on motives and focus on the topic. It is quite easy to scroll past postings we don't wish to read. :)

    tidester, host
    SUVs and Smart Shopper
  • dodo2dodo2 Posts: 496
    Which makes me suspicious that these attackers could be somehow related to various car companies...not sure, of course, but it seems logical.

    What do you think about people posting here only to bash the car and the company for no reasonable reasons and in the end they conclude it's better to buy a Honda or Toyota?
  • 2007 XLS Oultander. 20K mi. "Ollie" has developed a rather annoying THUMP sound in wheel,tire, or suspension that goes on up to approx. 25-30 mph. I have had all tires checked, balanced,rotated,etc. Neither the dealer or Tires Plus has been able to find the problem, Dealer is going to contacty a factory rep re:this. ALSO, steering wheel "clock" spring has been replaced and I still get a "click-click" sound @ slow speed turning.
    any ideas out there?
    OllieXLS2007
  • Outlander steering wheel "click." I have this problem,too. I was told by the service tech that it was the "clock" spring. Had it replaced and the CLICK is still there LOUD as ever! Did you ever get your "click" fixed??? :confuse:
  • solowalkersolowalker Posts: 118
    I also have developed the thump at 20,000 miles on my XLS....I think it is a ply separation in one of the tires...I'm over 120 miles from a Mit dealer at this time.....too far to drive...everything else is fine...

    Let us know what the factory rep. says about this issue...

    thanx..
  • I've had all the tires taken off and checked over by a reputable tire company..rotated,balance,and checked over and they didn't find anything wrong w/the tires. I, too, thought it could be a tire "coming apart" but they didn't think so.
    This sound began as I left the dealership after getting the oil changed and nitrogen put into the tires. I don't see how nitrogen could make a noise.???
    My wife told me today that she heard a loud 'clunk" while trying to get out of a crowded parking lot..had the steering wheel cranked all the way and the car wouldn't even move until she backed off the wheel a bit..that's when she heard the noise. I have read other messages re: this "new" mysterious sound and will see if I can get to the bottom of it...Still waiting for the Mitsubishi rep re:tires and steering click. PS 22,000 miles since Sept.4,2007 ...purchased it new.
  • piastpiast Posts: 269
    " My wife told me today that she heard a loud 'clunk" while trying to get out of a crowded parking lot."
    This is coming back every few months, with new owners:
    "...Just bought an 08 Outlander SE 4 cyl with cvt. There is a light single clunk or tap when I pull away. It only happens after the car is started. In other words, it will not make the noise putting it into drive from park or neutral. You must turn the ignition on and put it in drive and then you get one clunk as you give it a little gas to pull away. Any thoughts?
    Replying to: bozzy1 (Mar 27, 2008 3:45 pm)
    Yes, we already talked about this few months back. It is ABS self test, and it happens every time you restart the car. Check your service manual as well for detailed explanation. "
    Can it be your problem as well? As far as your tires, have your dealer tried to swap a set of tires, just to be sure ?
This discussion has been closed.