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Buick Enclave Maintenance and Repair

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Comments

  • aaplsueaaplsue Posts: 37
    Thank you! I will take it in...
  • gmcustsvcgmcustsvc Posts: 4,083
    Please feel free to keep us update by email with any new developments regarding the fix. We look forward to hearing from you. Thank you.

    Tricia, GM Customer Service.
  • someoldmansomeoldman Posts: 1
    I was ready to go buy a new battery until I read this post.

    I have a 2009 that just started doing this.
    Does anyone know if this is indeed an electrical problem that needs to be resolved or is it just a 2 year old battery is bad...
  • gmcustsvcgmcustsvc Posts: 4,083
    someoldman,

    I would encourage you to take your vehicle into your local GM dealership to be diagnosed. Please keep us posted on any information.

    Thank you,
    Caron, GM Customer Service
  • I have a 2011 Buick Enclave purchased new at local dealer and the seat moves when stopping or starting. Dealer denies any problem, GM won't help. looking for others with similar problem to help find resolution from GM and selling dealer.

    I have been back to the selling dealer 4 times, of which 3 they attempted to "fix" this issue, however they maintain that they dont feel the movement. Any other person driving for more than 5 minutes always feel it move. Field service rep reviewed and drove (so I was told) this vehicle and said he doesnt feel it move, but authorized replacment parts in track of seat. No one representing GM has driven after last pick up at dealer, reported it sill moves, they are not interested. GM headquarters has entered the picture, but is soley going on info from dealer and field rep only...

    Had independent service center pull seat out, found problem (nylon bushing and hole in seat frame) and notified GM - sent pictures and summary evaluation, who notified dealer...no one is interested is acknowledging this as a problem - at GM or selling dealer.

    I took think it is a safety issue. The NHTSA would like to help but dont have enough (or any) complaints YET on this specific issue. Also reported to Illinois Consumer Protection Agency States Attorney's office who is now looking into this complaint. Very frustrating to spend this kind of money, bought American Made only to support our workers (had no problems with my MDX) and have them all say...tough luck!
  • Hello everyone. I have a 2008 Buick Enclave its sad and I am not happy. This vehicle have been giving me problem after problem. I have it appears the same problems listed by others, from new transmission, power stearing noise.. and now the leaking of engine oil. I have taken my vehicle into the dealership again! were a dye has been placed inside to locate the leak. The cost of repairs currently is unknwon, it being GM the cost could be in the thousands.

    Question, should I let go and just let the vehicle die leaving it sitting on the street?

    Reading each of your past and current posts lets me know I am not the only living this nightmare!! :cry:
  • My problem is not as serious as others posted in this forum but it does bother me. I have a 2011 Enclave with 7,000 miles on it. My problem is my car idles at 2 RPMs--600 and 800. At 600 there is no noise when the a/c is on (only normal duct noise) --however, if the engine idles at 800 RPMs I get a resonating noise--like a boom box base. I have had it in for service twice and have now been told that this is normal. Has anyone had this problem? I love the Enclave but probably will go back to Lexus if I cannot resolve this problem.
  • gmcustsvcgmcustsvc Posts: 4,083
    niniloa,

    I apologize for the problems you have experienced with your vehicle. Please keep me posted on any information from the dealership.

    Thank you,
    Caron, GM Customer Service
  • gmcustsvcgmcustsvc Posts: 4,083
    senior7,

    I would encourage you to get a second opinion from another GM dealership. Please keep us posted!

    Thank you,
    Caron, GM Customer Service
  • The right turn signal is blinking faster than the left. The front and mirror lamps are blinking, but the rear is not. I checked the rear lamp. It is not burned out. Is the issue related to the switch? If so, where is the switch?
  • Google Buick Enclave Service bulletin...there are several regarding your problem. PLEASE PLEASE PLEASE file a complaint on the BBB...I will be writing mine out this week.. I went from July 19, 2011 without my enclave or a loaner car thru the last week of October! it went in under a warranty code that popped up on the display and they gave me my car back running like crap....they dropped it off with my son and when i called they said they'd lost enough working on my car. Buick National is worthless...I finally found a dealership that immediately realized my problems were in a service bulletin....if ANY enclave goes up on a lift more than a few hours, the struts go bad...even brand new ones! and the car then rides like a bucking horse!
  • Red49ok,

    Have you, since the last week of October, been with your vehicle? Has the concern been resolved? If Customer Assistance can be of service to you (following up with the dealership, setting up a Service Request case, looking into warranty/recall information on your vehicle), please don’t hesitate to email us with your name/user name, contact information, the last 8 digits of your VIN, and your preferred dealership.

    Best,
    Sarah
    GM Customer Service
  • I have a 2010 cxl FWD. Battery went dead when car was 2 weeks old. Just sitting in the garage for 5 days. Dealer checked it out, found nothing wrong. (Got the car nice and filthy dirty though) Anyway, here's what I have done and it never went dead again. Everytime you shut the car off make sure you're out of reverse and in park for 30 seconds or so before you turn the key off. Then get out of the car, shut the door and lock the car with the key holder right away. I read about this online and I never had another problem again. May be a pain but it's better than the dealership getting grease all over the car and fixing nothing!
  • Myrtleman,

    I am sorry to hear that you did not have a satisfactory experience with your dealership. Will you please consider emailing us more details about this visit? We would like to follow up with you on it. Please include your name and contact information, the last 8 digits of your VIN and current mileage, and the name of your involved dealership.

    Many thanks,
    Sarah
    GM Customer Service
  • I need information on damage to struts after being on left. This happen to my Enclave today while dealer was repairing steering. Above 45 mph the car starts bucking, which can be seen from another car.
  • Good morning, cobia1,

    If I understand your post correctly, your Enclave is experiencing strut difficulty which you attribute to being on the lift at the dealership? Please email us with more information, including your name, the last 8 digits of your VIN, and the name of your dealership, as we would like to follow up with you.

    Regards,
    Sarah
    GM Customer Service
  • Just discovered this website. Glad to see that GM customer service folks reply to these concerns, because Buick never responded to my two letters written in 2006 to Buick and then to GM customer service concerning computer problems with my Rendezvous. Never received the courtresy of a reply from Buick or GM, which is caused my hesitation in buying a GM car again.
    I told them in my letters that I have never bought a foreign car and asked whether they care if I buy a Buick or GM car again. No response, and these were not hard=hitting letters at all.
    At any rate, it's good to see GM customer service reps responding to Enclase owners' concerns.
  • Thank you for the kind post, oschatz. We're doing what we can!
    If we can assist with anything, please let us know.
    Sarah
    GM Customer Service
  • Can't seem to locate the turn signal flasher on my 2008 Enclave. Left turn signal works fine as do the 4 way flashers but the right signal does not come on at all. Does any one have a clue as to where the flasher is located. I can hear it click but can't trace it.
  • There is information on replacing the bulbs on p. 5-46 of the 2008 Enclave Manual. Or you may want to consider checking the fuses (information begins on p. 5-100).
    Sarah
    GM Customer Service
  • jacksparrow2jacksparrow2 Posts: 7
    edited February 2012
    Hi,
    I own a 2008 Buick Enclave cxl awd. Two weeks ago I replaced the air filter, and found a large amount of a brown liquid in the flex pipe between the air filter box and the throttle body. I cleaned out all the crap and reassembled everything. The suv went to the dealer on monday, and after two weeks there was engine oil in the flex pipe and in the throttle body. The vehicule has 47250 miles (76000kms). What causes the upflow of oil to the throttle body, and what is the solution? I was told by the dealer it could be the valve cover gaskets, and that the vehicule is no longer under warranty. Is this a common problem on this engine? My 18 year old Chrysler Intrepid has 212500 miles(342000kms) on it's original 3.3 liter engine, and has never done anything like this.
    I have read on the net that the 3.6 liter engine may also have ring and valve seal problems. Is there a tsb or pip explaining my symptoms?
    Can anyone help me out on this one???

    Don

    P.S. The Intrepid is all original never broke down or had any major repairs.
  • While we're not able to help answer technical questions, we are available to assist you in working with your dealership. Please get in contact via email with more information (your name/Edmunds username, the last 8 of your VIN, and the name of your dealership) and we'll look into this further.
    Regards,
    Sarah
    GM Customer Service
  • TSB 11-06-01-004b tells it all...............
  • sakensteinsakenstein Posts: 2
    I have a 2011 Enclave with 23.5k miles on it. The dealer is pushing me to have fuel injector and throttle body service done for $230. There is nothing is wrong with either, but this type of service is "recommended" at this mileage interval. But is this service necessary?
  • gmcustsvcsarahgmcustsvcsarah Posts: 1,964
    Hello sakenstein,

    Great question; I do not have the technical expertise of our technicians, but I would refer you to the suggested maintenance schedule in your owner's manual (specifically p. 11-4). This will outline what is required every month, every hear, every 50,000 miles, and so on.

    I hope it's helpful for you!
    Sarah
    GM Customer Service
  • jenntljenntl Posts: 26
    Hello - have had my 2012 Enclave since mid-February. Didn't really want the beige interior but that's what they had available with the other options I wanted. Noticed VERY early on that my driver's seat turns blue from my jeans so have periodically cleaned it. Now today I notice that along the lower back of the seat (portion that reclines) I am noticing the leather has actually WORN off slightly is seems. I don't wear belts all that often. I'm small (5' 1") and petite in general and I don't have a crazy commute so not IN the seat all that often. REALLY disappointed in this. I will point it out when I go in for my first oil change. Also have had an OBNOXIOUS squeak in my wheel just about every time it turns either direction that I'll be having them address when I go in. Anyone else experience this and did Buick fix appropriately? I know they tried to push the "scotch guarding" heavily at lease time but I declined.
  • cassidy5cassidy5 Posts: 7
    Hi, I have a 2010 Enclave bought used with 19,000 miles, now with 64,000. I am concerned after reading these posts. I almost hit another car today when turning due to the steering wheel being difficult to move. It started a couple months ago, got better.... with new tires and is bad again. I am off to the dealer in the morning.
  • If you look back at my posting - you'll see my list of troubles - not to disappoint here are the newest (although the leak was pointed out previously). Took car (HA HA) in before our vacation trip for oil change and to reiterate the leak, red spot on garage floor, still present. Initially they couldn't tell exactly where the leak was coming from, told us they would put dye in it have us drive off to vacation land and bring it back. DH said - "is it safe to drive?" They said they would call us back. Turns out the mechanic took it out, jacked it up and discovered dye spray everywhere - we needed to replace the Torque converter... Didn't think the dealership would have it ready before Friday. Good news - went to pick up car. Bad news - when just looking at car, could see driver side rear wheel well was way above the tire; and very obvious when comparing to the rest of the wheel wells. Asked me to have a seat and they would have the mechanic take a look. An hour later...said ready to go. Give us a call if you have any problems. Didn't need to call, got in the car, got on the highway and was bouncing along as if I where sitting on bouncy balls...not to mention the fact that as I turned the steering wheel it was noticeably tight and not smooth. Got right off exit and took it back...hopefully will hear good news tomorrow. Just want to through this in too....Power lumbar driver seat no longer works....($80 charge just to look at - don't think so); passenger seat recline sounds like creaking bones on Halloween! Fun Fun Fun ... we are currently at the 93,xxx mark! :lemon: :lemon:
  • ronjbaronjba Posts: 1
    Hello,
    I'm trying to locate the a/c low pressure port for my 2008 Buick Enclave to recharge it. I have no idea where it is, does anyone know? Thanks Rob
  • My '08 Enclave has expierience many of the problems posted in forums. Most have been repaired but my currant one is a puzzle. Check air bag alert is on more than off. Service bulletin fixed it for a a few weeks, 2 dealers have checked and went so far as to remove complete dash and also replace air bag. Light came back on. 5 different trips to dealer for repair(I could have gone back every 3 months or so but just gave up) Now it is getting time to replace at 70,000 miles.

    No one wants to buy a car with air bag problems so it is virtually unsellable. Buick says bring it back in for further repairs (" no you can't have a loaner and yes, you have to pay for diagnotic check) gee thanks guys.

    Any ideas out there?
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