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Pontiac Torrent Ignition Problem

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Comments

  • sgtvsgtv Posts: 5
    A company shouldn't be allowed to rip us off like this. I bought mine new also in 2006, and I was in love with it until it had 36,579 miles on it, and I had owned it for just over three years. The door harness that operates lights, radio, electric windows, and locks decided to break. It is the worst design for a harness I have ever seen. Bare wires running through a boot. Not covered.
    I to have replaced wheel bearings on both left and right front. I have also had the startup problem, and had a new starter put on it, and it worked fine for 5 months. The problem is back. Not covered. I also am having the heater core replaced tomorrow morning to the cost of $8oo.oo. Again not covered. I have owned a few cars and trucks during my time, but have never ever had a company turn it's back on you like this. A major recall should be in the works. Just think of all the Torrent owners who haven't even bothered to post.
  • pikey2pikey2 Posts: 2
    I have an 2008 torrent with a hard start issue. Sometimes it starts fine. After driving and parking for 10-20 minutes it will crank and not start. Sometimes it takes 3 or 4 attempts to get it to start. The dealer replaced the fuel pump under warranty. I cleaned the TBI and ran a few bottles of injector cleaner thru (directed to by the dealer) it still does the same thing. It started in June and is progressively getting worse. The dealer now wants to charge me $100 an hour to figure out what is wrong with it and sell me a $100 induction cleaning service! Oh, and they tried to sell me a battery because it is an 2008 and the battery is still original, But they never tested it. The adviser said that it could be anything from a bad EGR valve to a warped Throttle Body. (all covered under warranty) I don't really care what it is, I just want it fixed and my warranty honored. It has 65,000 miles and is still covered under power train warranty until December. I can't see them charging me to figure it out as I see a non starting engine as a powertrain issue. I told them that if they think there is not an issue give me the service managers home phone number so when my pregnant wife gets stuck with our 2 young kids at 10:00 pm she can call him to come get her. Of course they would not oblige. Just pay the couple hundred for them to figure it out is what the adviser told me. I have only owned GM vehicles my entire life, This may be the last new one I purchase from them! I wish GM would just fix the problem before my warranty runs out.
  • Good afternoon pikey2,

    We can understand that this is a frustrating situation. Per the 2008 Pontiac Warranty manual, the following components are covered by the powertrain warranty:

    Engine: Cylinder head, block, timing gears, timing
    chain, timing cover, oil pump/oil pump housing, OHC
    carriers, valve covers, oil pan, seals, gaskets,
    turbocharger, supercharger and all internal lubricated
    parts as well as manifolds, flywheel, water pump,
    harmonic balancer and engine mount. Timing belts are
    covered until the first scheduled maintenance interval.

    Transmission/Transaxle/Transfer Case: Case, all
    internal lubricated parts, torque converter, transfer case,
    transmission/transaxle mounts, seals, and gaskets.

    Drive Systems: Final drive housing, all internal
    lubricated parts, axle shafts and bearings, constant
    velocity joints, axle housing, propeller shafts, universal
    joints, wheel bearings, locking hubs, front differential
    actuator, supports, front and rear hub bearings,
    seals and gaskets.

    Whether or not any of these components is to blame for the vehicle concerns you're currently experiencing is not clear yet as your dealership (from the post) has not had the chance to check into this further.

    If you would like for us to check into this further with you, we are available. Please email us at socialmedia@gm.com with more information (include your name and contact information, summary of the situation, the last 8 of your VIN and mileage, and the name of your dealership).

    Sarah, GM Customer Service
  • I own a 2006 pontiac torrent and it has been (putting it kindly) a nightmare! Lets see... Where to start... My major issue- there is a leak inside of my car during every rain or snow- no matter how heavy... It was very light and suddenly spread and it very saturated with water now. It pours in under the passenger side dashboard- soaking the carpet, and now under the drivers side ( not quite as heavy), also between the two visors in the front filling water into the light and dripping down and soaking that roof area, and finally now into the back light dripping down from the center roof area. I have many times tried finding the source. I have used store bought silicone to coat areas. This water causes mold growth bc in the area that I live it has been non stop rain! (just my luck ) The leak is obviously flooding interior wiring because I have constant issues with onstar turning on and not turning off... It has at times shut down my car... Not let me turn it on or off... It has affected my shifting while driving my car in heavy rains and I was only able to drive at maybe 10mph tops with the pedal to the floor. My cd player will not work or eject cds... It is always making a clicking noise when i use or unlock/lock the car. I have had constant shorts in my rear drivers side break light. Which we have attempted ourselves and then had a mechanic replace shorted out parts. As far as the carpets- I clean the mold and it will grow right back because I just cannot keep the carpets dry. I smell a mold/mildew smell with the use of the heat/ac which irritates myself and my passengers when in use. Which leads me to my next issue. We have some sort of heating issue as well... The thermostat is always messed up... reading cold or hot... It rarely blows warm air ( never hot anymore) bc the temperature reads cold. We have to be sitting stationary in the car for quite some time to get luke warm air through. And again- it smells musty. I have some sort of issue here and there with a chain like sound coming from my car when sitting still... (car rotors or belt maybe? I have no idea as I am not real familiar with mechanical issues.) Our breaks are needing changed. Our oil light is always on... Even after changed ( several times trying to find the reason for why it is lit) and our engine light is always on as well but unsure why. Our sun roof has stopped working. It only moves an inch or so and will not open. I'm not sure if our sunroof drain tubes could be clogged badly causing a back up (no visible water in the sunroof area) or maybe a leak at the source of the onstar atennae? I have no idea! Also- early on in the beginning of owning our car ( we have currently had it for approx 3 1/2 yrs) the spoiler on the back detached on one side. My uncle is a master mechanic and has told me this is due to poor constuction with this make because it catches when you open the trunk. I see no way of easily reattaching that. It flaps in decent winds. My uncle has gone over possibilities with me as to what may be the source of my issues but in order to know for sure it is quite a costly procedure...(not incl. the costs to fix the issues... esp. electrical)... We were screwed over with a warranty that we were sold and was not honored and really quite honestly cannot afford this kind of damage. I have been adviced to just trade the junker in and start over but I prefer to have my property paid off... If I traded it in right now for its value I would definetly have negative equity and would be starting all over with a higher loan hoping to dodge issues. If there is anyone who has had these issues could you please point me in the right direction or share your insight? I'm one frustrated owner. Much thanks!!!
  • gmcustsvcgmcustsvc Posts: 4,166
    beth_h2012,

    Was the warranty you purchased one of our GMPPs? If so and if you have any questions about that, please let us know!We can be reached at socialmedia@gm.com (include your name, contact information, and the last 8 digits of your VIN with any inquires).

    Sarah, GM Customer Service
  • Your leaking issue may be clogged sunroof drain tubes. When plugged they will drip on the drivers and passenger floor. I would try to blow some compressed air thru them, you may have an issue doing that as your sunroof will not open. We traded our 08 torrent in for a Dodge caravan before our issues escalated further.
  • Regarding your water leak problem.... Could it be your sun roof leaking? I had similar problem due to sun roof leak. My sun roof sat below the roof and wasn't level with the roof. I took the vehicle to a Chevy dealer and they made an adjustment so that the sun roof sets level with the roof. That fixed my problem.
  • SOMETHING HAS TO BE DONE ABOUT THIS!!!! I have read 100's of posts about the torrents having starting problems including mine. How can this problem not have been solved by now it has been 7 years and counting and noone has a resolution to this problem. This doesn't make sense to me, is this a scam to make money or what????? How can so many vehicles have the same issue and noone can find a way to fix the problem, I am sorry this just doesn't seem right! I am a single mom and I wanted to invest in a vehicle that was going to be reliable but all I got was problems.... I got this truck thinking I was getting a good vehicle but instead got a piece and a headache, not to mention the embarrassment when it doesn't want to start!!!!!! Can someone please help me and tell me what the problem is with the pontiac torrent 2006 not starting on occasion. HELP!!!!!!
  • Totally agree. Can't believe there hasn't been recall. With so many of them with the same problem that's the least that should happen. Two more payments on this pos and can't wait to trade it. Nothing but junk.
  • Good luck on your trade, thanks for the reply.... sorry that you have had to deal with it as well!!!! :(
  • lukoluko Posts: 6
    It cost me $700 to be told it was a loose wire in the wiring harness. Not sure why they havent been recalled yet either
  • Has anyone thought of starting a civil suit since it seems we all have the same or more issues with this vehicle?
  • olegnolegn Posts: 1
    so what was it? witch wire? where? did it helped?
  • lukoluko Posts: 6
    Not sure which wire it was, It was one in the wiring harness, It definitly has helped, altho the milage odomoter has since quit lighting up, so i cant see the mileage at all, and my passanger window has quit working.
  • We share your problem of 6 years of starting problems NEVER being able to find the root cause. 3 different Dealerships have tried. 100's of dollars in extended warrenty copays and no solution. You would think GM would have an answer by now!
  • gmcustsvcgmcustsvc Posts: 4,166
    shellbell,

    We're sorry that you have been through so much and weren't able to get these concerns taken care of. If you want for us to do any additional investigation, please contact us at socialmedia@gm.com with more details (including your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).

    Sarah, GM Customer Service
  • Yaaa. Traded it in. Getting a 2010 Toyota corolla tomorrow. So relieved to be getting rid of this. That was the last gm car I will ever buy. Just replaced two front wheel. Earrings at 70,000 miles. 90,000 miles, they are both gone again. Good luck to poor sucker who buys this car.
  • Bought my brand new 06' torrent in September 2006. I had a sticky starter from day one....took it in under warranty 4 times before they finally fixed the problem. Have not had any problems with the car since then, until about a month ago. I first noticed that it wouldn't start on the first key turn, or it would keep trying to start even if I let go of the key, but it did eventually start, until....I took it in over this last weekend to GM for a "free diagnostic check" of the car, that included a kit that had jumper cables in it, the only reason I took it in. When I checked the car in, the mechanic asked me if I was having any trouble with the car, I told him that the ignition had been giving me trouble. When they were done, they told me they found nothing wrong with the car, recommended the 100,000 mile service, and wooshed me out the door. I started the car, it gave me trouble right in front of the mechanic who completely ignored it. Ever since my visit to GM things have gone to hell in a handbasket....later that night the car wouldn't even start at ALL!!! I was stranded at Safeway with my family and had to run home to get another car to pick them up....it eventually turned over after my husband fiddled with it for awhile, but it was a very sluggish start. the next day I was afraid to drive it to work so I took his reliable ford pickup...he was able to buy a new ignition switch...it started but continues to be sluggish, you practically have to floor the pedal to start it....i did not realize this car had this issue until I found this blog...now I'm pissed that this is going on and nothing has been done by GM to fix the problem...I bought the torrent because I was happy with the grand prix before that, although I had told myself I would never buy another GM after my husbands brand new 2002 chevy pickup left us stranded 5 times with under 13,000 miles on it...I hope that GM is taking this blog seriously and will help us all fix this problem, otherwise I will probably sell this car and never purchase another GM again!!
  • gmcustsvcgmcustsvc Posts: 4,166
    scb1976,
    Sorry to read about your diagnostic experience. If we can check into this further with you, please contact us at socialmedia@gm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
    Sarah, GM Customer Service
  • don't know if you'll see this it's 2013. I had same problem with my recent purchase of a torrent and we changed out the battery think that would stop problem. my sweetie thought its cause of the side mount not getting much of a charge. I was worried I made a mistake on this car.

    Then my sweetie had a lightbulb hit..fuel injection cleaner! I just put in the first bottle but my car starts right up now. If you have a big prob you may need to put in 2 bottles at first. I had a grand am in the 80's and I had to do the same thing. I get the cheap stuff from walmart. Good Luck
  • ok we have had this problem going on for so long on the key chain with the unlock and lock buttons press the panic button 5x and then the unlock button within 4 seconds you will hear a beep that is turning ur anti theft off this is what is causing it to do that.
  • Have 2007 Pontiac Torrent – Factory Ordered

    Within the first year the heating system failed, as in it randomly worked. Took it in numerous times to the dealership only to be made to feel like I was doing something wrong. Each time I would bring it in, they would keep it for the day, check it over and send me on my way, only for it to stop working again shortly thereafter.
    Finally it cooperated, in that it didn’t work when the technician checked it, which was after probably the 4th time I brought it in. In the end, probably out of frustration of me continually bringing it in, they ended up removing the entire heating system from a brand new one on the lot and putting it in mine. That worked and I haven’t had a problem with the heating since.
    Shortly thereafter, the driver’s side mirror stopped working so now I can’t adjust it using the control inside the truck…still doesn’t work. Shortly after that, the driver’s side lock won’t lock anymore from inside either.
    Within months of getting the heating fixed, my key started to randomly get stuck in the ignition, which quickly escalated to every time. Turning off and on the engine and putting it in and out of gear was the only way to get it out. I had to start carrying two sets of keys in the event it wouldn’t come out.
    With all this happening, the engine would start to sputter when I accelerated so I took it into my licensed mechanic and decided to have that looked at in addition to the key getting stuck in the ignition. I was told that the sputtering was caused by a faulty spark plug, which they replaced, and the ignition issue was apparently a known issue to the dealership to which they supplied a “super lube” for them to apply to my ignition. I drove it home and to my dismay, the key got stuck again. $1,000 out of my own pocket later and I’m back to square one.
    Now it’s starting to hesitate when I start the engine and randomly won’t turn over at all. After a few tries it starts, but it still hesitates.
    I have had a few conversations with the customer service people at GM, pleading my case, to which I was told that I could bring it in to one of their dealerships to assess it, at my own cost of approximately $130 per hour. All they would commit to if I brought it in was that they “may” consider helping with the cost to fix it, only if it would have been covered under my warranty. Not sure I see how this is a benefit to me! Whatever happened to a company standing by their product! I asked if my mechanic could speak to their mechanic to share what they found in lieu of bringing it in, but they said no to that as well.
    I don’t want to hear their typical response of “I’m sorry to hear about your experience…” spiel...what I want to hear is “let us take care of whatever issues you are having at no cost to you…”or better yet…issue a recall. Clearly, looking online, I’m not the only one having issues with this!
    Consumers need to stand together and make these companies stand by their products instead of washing their hands and hoping we will just go away.
  • Makes you kind of wonder why they don't make the Torrent anymore...
  • sgtvsgtv Posts: 5
    It doesn't matter how much we all complain here! We took it uncomfortably up the hindin when we purchased our LEMON'S, uhumm,,, I mean Torrent's. Mine has had the heater core replaced, the starter replaced, front wheel bearings replaced, the driver's door wiring harness is a frickin joke, and my radio won't shut off until I open another door, my window adjuster,OOO, my window will not roll up or down unless you either open the door several times or punch it.
    The AUTO light switch no longer works, and I am also experiencing the hesitation when I accelerate, but I am installing the plugs and wires myself. The ignition has always been weird, (sometimes won't start even though it is turning over) probably time for a new starter.
    My Torrent only has 75,000 miles on it, and ever since I've had it there have been major problems that should never happen to a $25,000.00 GM vehicle. I swear that I will never buy a GM, and will advise everyone I know to ever buy a GM. I don't understand why this car was never recalled!
  • scb1976scb1976 Posts: 2
    Update: we switched out the battery, which was bulging on one side, it also tested bad at the auto parts store. We replaced it with a brand new 70 month battery and alas, all of the crazy electronic issues and starting issues completely resolved! Cannot imagine what the dealerships would have charged me to figure this one out, only cost us the price of a new battery, $100. I'm still at a loss as to why the GM dealership didn't catch a bulging bad battery when they did a "thorough" inspection of the vehicle during the height of all these issues. Just glad to have my dependable Torrent back in service.
  • tclark2tclark2 Posts: 1
    If GM knows there is this problem, they need to do a recall and get it fixed. It's ridiculous that people are going through all this crap just to get fixed what the makers already know.
  • kg7kg7 Posts: 3
    Car was in accident. The starter turns over but the car does not start.
    Other electrical such as stereo works.
    Changed the camshaft sensor and the crankshaft sensors (but still getting error in diagnostic about crankshaft sensor.)

    The starter turns over. There is fuel pressure so the fuel pump works. The injectors (at least one of them) gets electricity. When the spark plugs are taken out, it is not wet in the engine, and the spark plugs are not working. Checked, cleaned and reconnected ground at engine and chassis and plus wires on engine. Battery is good condition.
    The air bag light is turned on because air bags went off during accident. The radiator fan errors come up also in the diagnostic. As well as Speed sensor circuit comes up in the diagnosis when trying to start the car.
  • kg7kg7 Posts: 3
    Diagnostic shows engine speed sensor input no signal.
  • kg7,

    Just curious if you have been able to solve your problem. I am having similar problems with my NO-start Torrent.

    I have a 2008 that was in a light front end collision, airbags did not go off. Car started, ran, and was driveable. I parked the vehicle, disconnected the battery, and I took apart the front of the vehicle, bumper cover, bumper rebar, headlights, foglights, and air temp sensor. I also took off the a Ground Wire on the Engine Wiring Harness that connected to the frame. I forgot to hook this wire back up to the frame prior to hooking the battery up.

    Now here is where it gets complicated. I was foolish and put the key in the ignition before have the battery hooked up and turned it to the on position. Was unable to remove the key, so figured i should just hook up the battery because it will be fine. I hooked the battery up(put negative wire back on post, as this was the only one i removed), and.....The wiring harness started to smoke, and eventually melted through the ground wire that went to the ECM. Also, only one fuse blew in the fuse panel, the ECM fuse.

    I stripped the entire wiring harness near down and replaced the 2 feet of Ground wire that was burned/melted. It goes into a heavier gauge wire after those 2 feet, and splits into 2 other wires, so i figure the current was evenly spread over those other wires leaving them unharmed. I also inspected those wires for continuity, and damage, they were fine, along with all other wires in the wiring harness.

    I was prompeted to relearn the key for the Anti-Theft after this wire was replaced, key is now recognized. But now i put the key to ON, fuel pump engages, and crank to START, and nothing, just a click or 2(the battery is good I have tried 2 different batteries, one from my a truck with 30% higher cranking amps).

    When diagnosing the start relay in the relay/fuse panel, that checks out and sends about 11.85V to through all the way to the purple IGN wire on the starter solenoid, this cranks up to 11.85 V for about 3 seconds then goes to 0.00 V. The start solenoid will not engage or crank.

    I have tried jumper wires from the back of the fuse panel to the Starter solenoid, which shows 11.85V as well,(this is a heavier guage wire too). and still no crank.

    I checked the starter solenoid directly, when the battery is hooked up, and key is on or off, i can jump a wire from a (+) battery post to the IGN+ on the solenoid to engage the solenoid, and the starter will crank.

    I have also purchased another computer that was certified remanufactured, and programmed with VIN, etc. the vehicle acts exactly the same.

    I am running out of ideas. Is there something in the anti-theft system that is still telling the system to not crank/start. I removed the DR Lock Fuse on the inside fuse panel, as when the system is turned to START, the doors will UNLOCK and click. I wanted to isolate this problem, and cut power to this system, incase a solenoid is bad.

    I have also placed a jumper wire in the hood latch so it thinks the hood is closed.

    Vehicle would not start when key was ON and I jumped the starter solenoid.

    ANY POINTERS OR HELP WOULD BE MUCH APPRECIATED!!!! I have about 15-20 hours chasing wires, looking at continuity, resistance, and opens, etc. and don't seem to be getting anywhere.
  • kg7kg7 Posts: 3
    edited October 2013
    Ok check your lights on dash when you turn the vehicle to run position. Does ABS, traction control lights stay on? Does any of them stay on other than check engine? The reason to do this, is if any of them stay on, you can track down to the module the wiring, and see where it is broken. Usually it is a wire between some module to one of the computers that could have gone wrong.

    Depends how you put the ground wire back on, make sure it is on there properly, as another time I had problems because the ground wire got corroded on the frame.

    Another time I had the car not starting is because it was one very small wire got cut that went from ABS module to computer (Traction control wire). And putting this small wire back together solved the problem. In all this time, I did not need to replace the computers.

    When you put the wiring back together and you had it melted, take liquid tape http://www.homedepot.com/p/Gardner-Bender-4-fl-oz-Liquid-Electrical-Tape-LTB-400- - - - /100119178#.UlSpblCfgo4 and put it around all the wires where the insulation may have melted on each wire. This will prevent a future fire in the wiring.

    If you have a diagnostic tool - use it.

    Also note, when you start redoing the wiring (connecting cables together) simple connectors can only last for so long because moisture gets into connectors. You need to solder the wires together and use heat shrink (that puts insulation on the cables and wiring). This way water will not get into the connectors, forming corrosion, and it will not start a fire this way. Very important to do this correctly. Also you can use a clear liquid that strengthens the connections between the wires (when you put the wires together) and also between battery terminals). I do not have the name on me but if needed I can find it, also can be bought at home depot.

    Use a Heat gun for Heat Shrink for it to be professionally done.
    Soldering Iron (I use 140Watt to 220watt) Not less. (You can buy used one)
    Make sure you get the right molding metal for electrical with flux. (flux cleans the connections)

    Also about the clear liquid I was talking about, you can put that in the connectors for the computer, and other connections to make them good. Ask about this liquid at a home depot, who actually knows about it.
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