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Ford Escape Paint

garboogarboo Posts: 2
I recently purchased a 2005 Ford Escape which does
have some bumper to bumper warranty left on it and I also bought the extended warranty.The body paint on the driver's door under the window near rubber seal has a bubble forming under the paint(rust! /corrosion)There is no other rust on the outer body.Will the dealer fix this under warranty?I know that the 5 year corrosion warranty
is for perforations only but the paint is warrantied for 3 years..I think.The spot is about the size of a pencil eraser tip.
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Comments

  • mschmalmschmal Posts: 1,757
    Paint is only warrantied for 3 years or 36,000 miles. Corrosion/perferation warranty refers to a hole completely through a panel.

    Mark.
  • will61will61 Posts: 1
    I'd take it back ASAP to get the problem documented before the warranty expires. I've got an '03 that has peeling paint on about five places on the hood and a 6" spot on the right rear where the beltline is. Ford says they have no record of any paint problems. I spotted another one on the road with similar hood spots. Under Mazda Tribute on this site, another owner of an Escape complains of peeling paint. Mine is tan or gold which Ford wierdly calls gray. The one I saw on the road was the same color. What's yours?
  • A piece of paint just peeled off my 2003 Ford Escape, colour code C2.
    They tell me they won't do anything since the warranty has expired and THERE IS NO RECORD OF ANYONE ELSE COMPLAINING. Well I've seen a few posts around the net about this exact problem. So I would love to hear from you if you have complained about this problem. And I don't care what the colour is.
    Help me out folks!
    Thanks
  • mschmalmschmal Posts: 1,757
    Ford only covers the paint for 12 months or 12,000 miles, which ever comes first.

    Only Ford and GM provide any paint warranty at all.

    Mark.
  • sl1sl1 Posts: 1
    Have you had any response yet from Ford? I will be complaining and seeing what I can do too with my 2003 Escape too. I have all kinds of peeling paint along the "seams" on my doors & around my tires, etc. When I phoned the dealership they also said there have been no paint problems.
    Thanks
  • We have a 2003 Escape, light gold/beige (grey?) color, same pealing problem. Ford didn't use the 'we've never heard about this' line as I told them that there were literally hundreds on complaints for the same issue to be found online. I told the cust rep that either Ford does something about this, or folks like us are going to force them.
    I've filed a complaint with the FTC, and have already contacted several consumer advocate/attorneys with the complaint with the hope that enough will trigger a class action lawsuit. I suggest you do the same. Also, be sure to rate the vehicle with your experience on sites such as Edmunds to help others avoid the same problem.
  • On 8/3/03, I bought my long-desired 2003 Escape.
    On 1/21/09, I became the owner of a Gold Ash Escape with paint missing. It's on the hatch to the right of the license plate holder. The part that has come off is about 6" X 4" and the bubble wants to continue upward.
    On 1/22/08, I contacted the dealer and was told that since they no longer have a body shop I should contact one on my own. One of the techs at the recommended body shop said last night he'd speak with the dealer again in my stead as it was "clearly a defect since it's the adhesion of the paint to the primer that has failed." I'll keep you all posted, but suffice to say I'm not happy! Any advice will be appreciated.
  • cjh2cjh2 Posts: 2
    I have a white 2003 Ford Escape with paint peeling off under window on lift gate.Talked to dealership they checked for recall, no recall,we were given Ford number to call,called Ford they said warranty was over nothing they could do, the woman also said the dealership was going to talk to their supervisor and possibly fix it.They(dealership) never called back. Talked to Ford again yesterday, if everyone reports their problem to Ford they might check in to this and do a recall.Get the word out and get everyone to report their problem to Ford. 800-392-3673- Ford Customer Assistance.
  • vg33e powervg33e power Posts: 314
    I hate to burst your bubble there cjh2, but this peeling paint problem has been an on going issue in some Escapes and even Tributes. However, all customers that have contacted Ford have gotten the same run around (at least from what I have read here in the forums)....if in warranty it will be covered, if out of warranty your s.o.l

    I don't think Ford will ever issue a recall because it is not a safety issue where they may get sued for an injury or death related to peeling paint. There may be a TSB but even that does not guarantee you a fix.....sorry!
  • cjh2cjh2 Posts: 2
    I understand its not a safety issue, but it is a consumer issue , and we the consumer have made Ford what it is today.It's not an isolated case, Ford needs to listen, and you the consumer need to let them know.
  • vg33e powervg33e power Posts: 314
    I totally agree with you cjh2, I am not trying to go against the grain on this issue with you. I also think Ford should step up and fix the issues that have a history of reoccuring like that of the peeling paint. However, from what I have read in this forum it seems like Ford is giving the consumers with this specific problem the run around. Good luck!
  • I have the same problem with my 2003 ford escape, I have seen better 1970 cars with original paint job look better than my 2003 escape, I am ticked.
  • I have a 2003 ford escape and the paint is peeling off easier than a ripe banana.
  • my escape is peeling around the back window and between sunroof and windshield. did anyone find help for this problem?
  • I filed a small claims lawsuit against the Ford Mortor Company and go to court on Friday. I'm surprised that they haven't offered to settle since I'm only asking for $1,800 (from the estimate) to paint the hood and back panel of my 2003 Escape. The paint started peeling in large sheets and I contacted Ford, the dealer, Ford again by e-mail and also by mail. All the responses I got were the same that it was out of warranty and there was nothing they would do about it..

    I found the proper legal language to use that addresses Ford saying that the defect is out of warranty. The "discovery rule" should apply in this case. The discovery rule is a legal concept that "tolls" (suspends) the statute of limitations as it would be impossible to discover the latent paint defect until the paint started peeling off your vehicle. Some judges may decide that the statute of limitations did not comemence running until you actually learned ot that the paint condition on your vehicle was a result of a concealed, latent manufacturing defect.

    It's cost me $50 to file the small claims case and $10 to have Ford served. I'll post again once I go to Small Claims Court on Friday.
  • Complaints have appeared on various blogs concerning the Escape.

    Ford does have a Facebook page where paint issues have been expressed
    on other models.
  • explorerx4explorerx4 Central CTPosts: 9,456
    can you post some pictures?
  • I did go to court today and the Field Representative and also someone 'in pro terme' (someone authorized to represent Ford were present.) The case was postponed until December 15th. If anyone is interested, I am looking to get letters from people explaining the same paint peeling problem with their cars that I'm having with mine. I know this might be a hassle but if I can win my small claims suit against the Ford Motor Company then it would be helpful to others on how best to fight this and get Ford to pay for their paint defect.
  • Yes, I can post some pictures and will tomorrow. It's pretty unbelievable when you see the photos. The car is garaged and yet the paint is peeling off to bare metal.
  • I did an internet search on the topic: "Automotive Paint Operations Outsourcing".

    There was a press release on Vehicle Paint Quality Flaws associated with Outsourcing.

    It described a study correlating factory data with paint failures.

    Apparently there has been multiple newscasts throughout North America documenting automotive paint failures.
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