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Toyota RAV4 Cruise Control Problems

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Comments

  • ces1938ces1938 Posts: 61
    Hey Mike, I can hardley wait to find out how it goes with your car.... it did not surprise me on the corolla, my wife had one before I bought her the 2005 camry, and like my earlier camry, "4 cyl. and 4 speed trans. it shifted perfect....I think our main problem is the piss poor attitude of most dealerships..... also on the gas milage of these cars, I have heard of some pretty darn good gas milage some guys got on some Rav 4's, I must tell you I am very enveous of your milage, mine sucks, I ended with a 24.5 avg on a 660 mile trip driving 70 mph in the flat country of Kansas.... can't wait to hear from you Mike
  • mlmcgaheemlmcgahee Posts: 102
    Well.... I got my RAV4 back this morning. It still has the same problem with the cruse control. The bright side of this is that it rules out the transmission as the problem. Also the RAV4 is shifting and responding much better than it ever did. It is very responsive now. I am going back to the service dept. next week and have a technician ride with me so he can see the cruse control problem first hand.
    Mike
  • ces1938ces1938 Posts: 61
    Let me know how it goes Mike, I really never thought it was the transmission at fault, I just think the design of the computer controlled cruse control is the problem...I have been thinking of having this one removed and have an after market cruse control installed, should be able to do that for a couple hundred bucks I would think..I have crippled knees and need a cruse control really bad... than I will be done with Toyota cars for good... thanks Mike let me know
  • 719b719b Posts: 216
    can your problem be something simple like a 4 cylinder engine pulling the weight of the rav4? it may need the extra torque from a lower gear to do inclines.
    just a guess.
  • mlmcgaheemlmcgahee Posts: 102
    This problem only occurs with the cruse control on. When I am using the pedal it shifts normaly...
    Mike
  • mlmcgaheemlmcgahee Posts: 102
    I took my RAV4 by the dealer service dept. this morning. I gave them a copy of the video I took on a CD in AVI format so they can send it to Toyota National Support if they need too. The technician rode with me and I showed him what the problem was. He was amaised. He had never seen that problem before. They are contacting national support to open a case. I think they are going to replace the computer module.
    I'll keep you informed....
    Mike
  • ces1938ces1938 Posts: 61
    Glad you are doing that Mike, keep us informed, did you tell them that other people are having problems like that too??? As for as the 4 cyl. engine, mine shifts fine if I don't used the cruse, but Toyota should have their butt kicked for not putting in the 5 speed transmisson like they did the Camry 4 cyl car....It is not the weight, my Camry weighs 3351 lbs curb weight and my Rav4 weighs in at 3300 lbs curb weight...Mike how did you show them the AVI video?? Wish I had a laptop I would take it to my dealer and show it them... Thanks so much guys.... Charles
  • mlmcgaheemlmcgahee Posts: 102
    I received a call from my Toyota Service Dept. this morning. Toyota National Support states that this is a known issue with the programing in the computer module and they are currently working on a fix(Flash Update) to address the issue. All we can do at this point is wait. I will stay on top of this and keep you informed.
    Mike
  • ces1938ces1938 Posts: 61
    You go Mike, boy I was at wits end on this thing and if I had not all ready rigged the car to haul my power wheel chair, I think I would have sold it and bought something else or installed an after market cruse control if possible.. I wonder why they are wasting their money on a fix when all they have to do is replace it with a type that has been used for the last 40 years AND worked.. Boy I am sure glad you were able to get through to Toyota.. Thanks for keeping touch Mike I can not tell you how much I appreciate it...Charles
  • 719b719b Posts: 216
    is this cruise control problem only with the 4 cylinder engine?
  • pam14pam14 Posts: 12
    I've read the recent postings about the Rav 4 cruise control problems and they are identical to mine. I purchased 2007, 4 cyl Rav 4 sport in March. The service reps and manager were unable to replicate the problem so I also used my digital camera to record multiple images of my tachometer as I drove up small rolling hills.

    The dealer's service manager first indicated the processor would be replaced but I received a call yesterday that Toyota engineers are trying to "fix" the problem. A new processor will not help. I've indicated to the service manager that I am not willing to leave this problem open-ended and want a resolution by next week.

    I live in central Missouri with plenty of rolling hills but no gut-wrenching mountains. I don't think my RAV 4 could handle the Smokey Mountains.

    I previously had a 1997 Corolla and wish I had it back.
  • mlmcgaheemlmcgahee Posts: 102
    As far as I know... Everything that I have read... It only affects the 4 cyl. models.
    Mike
  • mlmcgaheemlmcgahee Posts: 102
    Maybe if we voice our displeasure with this problem, they will get something done sooner. I found this on the Toyota website.

    Customer Experience Center
    If you would like to discuss your experience or share your comments, please call us. Toyota's Customer Experience Center representatives are happy to assist you.

    Phone: 800-331-4331
    Mon - Fri, 5:00 am - 6:00 pm PT
    Sat, 7:00 am - 4:00 pm PT
    Fax: 310-468-7814

    Or send correspondence to:
    Toyota Motor Sales, U.S.A., Inc.
    19001 South Western Ave.
    Dept. WC11
    Torrance, CA 90501

    I am calling today....
    Mike
  • ces1938ces1938 Posts: 61
    Hey Mike and all you guys having problems with your cruse on the Rav 4, I just called Customer Experience Center and told the tech of my problems ... Well the guy basically just blew me off and said that as for as he is concerned it sounds like it is shifting normally, it is supposed to maintain the exact speed that it is set on regardless if it blows up the engine doing it... so much for Toyota's quality control problem solving... hope you guys do better than I have... Oh yeah, my complaint number is ( 200708081405) at the call center, if you call tell them you are having the same problems the rest of us are having..... good luck, Charles
  • mlmcgaheemlmcgahee Posts: 102
    To everyone who is reading this thread and have an 06 - 07 RAV4 with the Cruse Control Problem.

    Call the Toyota Customer Experience Center at 800-331-4331 and get a case number like Charles and I did. My case number is (200708081371). Tell them there are others with the same problem and reference our case numbers. The corporate guys get these comments/complaints... Maybe they will read these and light a fire under technical support for a fix to our RAV4 Cruse Control problem.

    Post a message back here with your first name and case number so others can call and reference our case numbers on this problem.

    So far we have 2 case numbers:
    (200708081405) Charles
    (200708081371) Mike
  • ces1938ces1938 Posts: 61
    Hey Mike, I forgot to tell you yesterday that when I talked to the guy at the Toyota Customer Experence Center ( tech rep ) "yeah right :~( he told me that a cruse control is not supposed to be used except on totally FLAT roads...how many of you guys driven in hilly country and not have any trouble with the cruse...I have been driving cars with cruse controls for nealy 40 years and this is the first one that I have had any trouble with...another thing if they ever do fix the darn thing, you will see your fuel ecnomy go UP ... I have tried it both ways and it makes a big difference on fuel economy... hope everyone gets on the band wagon and not let Toyota get away with this mess they made.... reminds back when I used to deal with the big three auto makers and some of the junk they turned out... I spent over 40 years in manufacturing as a quality control inspector and manager and it was not hard to see where the problem was created here... Charles
  • pam14pam14 Posts: 12
    I have a complaint # with Toyota now too. The local dealer is providing me with a loaner car this weekend when I go out of town. I have trouble with my back and hips and if I drive the Rav 4 without cruise control my right hip will ache for awhile.
  • ces1938ces1938 Posts: 61
    Pam14, post your complaint number on mike' blog along with mine, would like to get a bunch of them... you seem to have some of my problems driving without a cruse.. at least sounds like you have a good dealer, what are they going to do for you besides loan you a car to drive... Charles
  • crtzlowcrtzlow Posts: 16
    Just found this thread and wanted add my two cents. We just returned from Team Toyota in Baton Rouge, La for the new owners info class. 2007 Toyota RAV 4 w/4cylinder engine with 2100 miles. I mentioned to the service manager about while using cruise control going up hill that it was shifting erratically. He and a Master Tech said they had one in the day before with the same problem and had contacted Gulf South Toyota about the problem and had opened up a service invoice on it. They were extremely concerned and told us to disengage the cruise when going up hills to avoid possible damage to the vehicle and for safety reasons. They also added that the solution for the problem would most likely be a software change in the computer or a replacement of the computer. Besides this the vehicle is top shelf.
    I'll see about getting the case number and posting it here for more reference.

    Don
  • pam14pam14 Posts: 12
    The case # issued to me on Friday is 200708100591. The tech at Toyota Headquarters is to call me today. Pam
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