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Volkswagen Jetta Maintenance and Repair

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  • I took my '02 Jetta Wagon 2.0 Auto to the dealer on Friday morning. As I mentioned earlier (#2693)I noticed that my transmission was slamming into first gear. Also my air conditioner was not putting cold air.

    At the end of the day on Friday the dealer service called and confirmed that there was a problem with both. They were not sure if the transmission issue was electrical or if I had a bad transmission. They told me that they would need to run some diagnostics and get together with VW.

    The dealer was nice enough to give me a '02 Beetle to drive while my Wagon was in service.

    Today is Wednesday and we are still at the same point. Still running diagnostics and waiting for VW to tell the dealer what to do.

    I told the service rep that I would rather have a new transmission than for them to open it up and screw around.

    Anyone have any suggestions????

    Thanks
  • I'm having a problem with my jetta. When I go to accelerate (most noticeable at high speeds and going up hills) the car seems to loose power. For instance, I'll press the accelerator to speed up and at first for about a second everything is fine. Then the power and momentum seems to vanish for a second. Then the next second it feels fine again, then the power and momentum vanish again. This happens for as long as I am accelerating. Once I get to a speed and stay there the car seems fine. At first I thought this was the gas, maybe a bad batch, but I ran that first tank out completely and now I'm on my second tank. I haven't changed gas brands either, I'm using BP premium unleaded. Any input would be appreciated.

    thanks,
    brian
  • rapidrickrapidrick Posts: 70
    Hmmm, sounds like a problem I had with my old 1.8 GTI--it was a fuel boost pump that sits in the bottom of the fuel tank that got (eventually got) clogged by crappy Florida gas. When it got bad it sounded like hornet was in the trunk. Easy to replace, though. Not sure if the newer ones have such a thing.
  • bgteesbgtees Posts: 15
    I'm currently shopping for a used car, one of the cars on my list to look at is the Jetta. I've found several 2000 & 2001 Jettas that are either GLS V6 or GLX in the mid-teens. Most of them are between 30-50K miles.

    I know this thread only exists for people who are having problems, which is a small percentage of all owners, but I'm just curious how reliable you would consider the Jetta to be. I also wanted to get an idea of any known problems I should keep any eye out for. I'll be running a CarFax report on any car I consider.

    The other cars I'm looking at include the Honda Accord Coupe, the Toyota Solara and the Honda Prelude. Thanks.
  • jettabluesjettablues Posts: 4
    I am wondering if anyone else is feeling my pain.

    I have had MANY issues since my first oil change. The dealer left my plug out and all my oil ran out and my engine froze. They say there is no engine damage. How am I to believe that?!?!?!?! It hasn't acted/drove the same since. Then the whole window thing with it rolling up and down when I try to do the opposite. I had a rattle in the front end that the dealership for over a year I have been trying to get them to fix and they tell me I am hearing things!!! GRRR! Then at the same time my sunroof has it's issues when it closes and they say there is nothing wrong with it. Oh yeah, I forgot...I just had to replace, yes replace my rotors on the rear and brake pads. Any one have suggestions?? VW customer service is a PAIN in the !*@. I get no help from them and or the dealership. I did get the rattle in the front fixed and my sunroof from a totally different dealership! YAHOO
  • I have recently replaced an ignition coil on my 99 Jetta. I took it to the dealer because it was losing power and the "EPC" light stayed on. It cost $850 including labor and parts. The problem has resurfaced and the new part to be replaced is the throttle body for $900(part only). Anyone have similar problems? Has VW had a recall on either part? SOS.
  • bpeeblesbpeebles Posts: 4,085
    (jettablues) The engine had no oil in it and it "FROZE"!! That would be a totally shot engine in my book. The pistons melted to the cylinder walls.

    Did they actually tear apart the engine and check it out? Did they perform a compression check? Was the OHC checked for scoring? What about the valve-adjusters?
  • bpeeblesbpeebles Posts: 4,085
    (newjerseynick) How in the world does the throttlbody wear out??? They MUST be rippin you off. In all my years of working on engines, (over 30) I have never seen a throttlebody wear out. It is just a flappervalve that opens and closes.

    If you MUST replace the throttlebody, get one off of a wreck at a salvageyard. It wont be more than $100.

    BTW... there is voluntary replacement (sorta like a recall) on the ignitor coils. You may not have to pay for that.

    You mention that the "problem has resurfaced" somthing I have done in the past for such things is to show the receipt from the last repair... if the problem is still there OBVIOUSLY the last part they replaced must not have been the problem and it was their durn fault for replacing the wrong thing.

    I am soooo glad that I am college trained in electronics, mechanics and other engineering disciplines. There are a LOT of mechanics that will rip you off and do shoddy work at the same time.
  • jettabluesjettablues Posts: 4
    They told me that there is no way that there is engine damage. I fought hard for them to give me a new car or some kind of help. The only thing they did was a metal frag test. That proves nothing to me! They wouldn't even "open" things up to look further into it. I am lost for words. I am so tired of fighting and my money is going to waste :(
  • vocusvocus Posts: 7,777
    Run the car through the front of the dealership, preferably with the service manager attached to the windshield, screaming bloody murder..

    Now, for a real solution. I would get VWoA involved, definitely. I would at least make them replace the engine in the car if it froze due to their negligence.
  • jettabluesjettablues Posts: 4
    Trust me that has been a thought of mine several times. As far as VMoA, they have been absoultly no help. I have been fighting this for some time now and am getting no where. They said no to a new engine, then I asked for a new car. Gee, which would be cheaper for them?? hmmmm...still no help.
  • imarrimarr Posts: 2
    Hi, my beloved 1994 Jetta has been giving me problems again. In the winter it runs fine, as soon as the hot and humid weather begins, the "hiccups" start. That is a decrease in power upon acceleration, sometimes it picks up speed after this, sometimes it dies. This is really quite a stressful situation. The car also dies in stop and go, which is the story of the summer when all the roadwork is going on.
    The service department has been no help,
    they never can "recreate" the situation. I keep
    my tank filled, etc. etc.
    I am anxious for any suggestions.
    Thank you
    Inge
  • Mr_ShiftrightMr_Shiftright CaliforniaPosts: 44,420
    jettablues---you probably need an attorney on this one. I don't think you deserve a new car but you probably deserve either a new engine or an extended warranty on your engine or a tear-down at least.

    In this case, be careful what you wish for. Personally I'd opt for an extension of warranty on the engine block or a replacement factory block rather than taking apart your old engine.

    If indeed the engine "seized" then it is hurt, since what we have here is a large number of horses brought to a sudden halt by friction. This has gotta hurt.

    You might also check to see the limit of damages allowed in Small Claims Court in your state. SCC is very sympathetic to consumers as a rule.

    It is inexcuseable to leave a drain plug out---unacceptable, no excuses, no whining. It is a huge mistake and the dealer must make it right.

    MODERATOR

  • bpeeblesbpeebles Posts: 4,085
    (imarr) Obviously I am not there to make a concise isolation of your problem...

    From what you are describing, I would start looking at the ignition system. (Distributor, Wires....etc.) One easy "test" you can do is to open the hood at night and let the engine idle. Somtimes you can see "arcing" from the plug wires. (the energy that is supposed to be going to the sparkplugs is 'leaking' out of the wires.)

    If you are at all inclined, purchase a set of plug wires and install them. They are not terribly expensive and it certainly cannot hurt the situation.

    HUMOROUS STORY: (I thought so anyway 8-)
    The other day, my 20-year-old daughter knew she had a bad plug-wire... she told me that she went into the auto-parts store and asked to purchase ONE SPARKPLUG WIRE After a good laugh, they were kind enough to explain that plug wires come in "sets" and sent her on her way with a box of new plugwires... she installed them and her 207,000 mile vehicle was once-again back on the road.
    ( How was she to know that one cannot purchase ONE SPARKPLUG WIRE? )
  • mdaffronmdaffron Posts: 4,421
    Not to discredit anyone by gender or age here, but I've gotta say I'm impressed that your daughter, one year past being a teenager, got anywhere near diagnosing the problem down to the plug wires! I think we'll all admit that's not the norm!

    Meade
  • bpeeblesbpeebles Posts: 4,085
    Its my fault ;-) My daughter grew up with me rebuilding engines and taking her to all kinds of motorsports events. She can recognize the difference between a '69 Hemi and a straight6.

    Her favorite car is the Plymouth Barracuda (the Hemi Cuda) Ever since she saw them at the dragstrip pulling the front wheels about 6 feet off the ground when they are launched. (I gave her a 1/18 scale Hemi Cuda as a gift)

    Just a couple of weekends ago, she and I put a new radiator in her car. (Over 207,000 miles on it!) She can drive a manual tranny better than some truckers 8-)

    Over the years, I have picked up some of her less-technical terms.... I now prefer to all it "brake Juice" instead of "brake fluid".

    And YES... her first car was a VW golf... which she bought from her big brother.
  • kristinewkristinew Posts: 6
    I am going to warn you that VWA is abosolutely no help. I have a 2003 Jetta that uses oil and they keep telling me that there is nothing that they can do because its normal by their standards. I was also told that they fully stand behind the dealerships diagnosis so they will not second guess them. So help, huh? I am either at the point of contacting the BBB to help or calling an attorney because of the lemon law.
  • ruking1ruking1 Posts: 14,707
    I'd like to thank folks on this thread who have talked about some of the common and not so common concerns. Reading this thread and others, before buying a 2003 VW Jetta TDI as a commute car, certainly helped me go into this endeavor with "eyes wide shut" :) In the perpetual game of "old maid" it seemed worth the risk to get a VW diesel and I hope to keep this in excess of 300,000 miles! As long as this thread is around, I will update with the progress.
  • imarrimarr Posts: 2
    bpeebles
    Thank you for the suggestion, I will follow your advice.
    The weather has cooled down, and the Jetta seems to be running.
    Inge
  • dunoondunoon Posts: 10
    As much as I didn't want to, I was forced to bring my car to the dealer for a timing belt and fuel filter replacement yesterday. (I put major miles on my car and am at 74K after 2 years.)My usual mechanic that I have been going to for 12 years recommended I have the dealer handle these 2 items.
    Well, I picked up the car and when I merged onto the highway realized that I had no acceleration. I started off as normal--but when I pressed the accelerator moderately--it offered nothing but slow, gradual acceleration and the engine ran at a high rpm. I immediately called the dealer who felt it had something to do with the throttle adjustment and offered a rental car. I had an appointment to get to and asked if it was safe to drive home and if it would do any damage to the car--he said yes and no respectively. On my way back to the dealer this morning my check engine light came on. Also, when I turned the car off at home last night and at the dealer this morning I got a loud clunk.
    I left my car running in the service bay at the dealer and had them see that my check engine light was on and listen to the clunk when I turned the car off. The service advisor I spoke to this morning explained the whole timing belt tooth thing and feels it was not adjusted properly when installed. He swears a test drive was done-but probably at a low speed and the problem was not detected.
    My questions are: 1) Should this have been detected by the mechanics during a test drive. 2) Was any damage done to the car by driving it in this condition? 3) Has anyone had a similar problem when having a timing belt replaced? I would think they do this routinely and at their labor rates should be able to do it correctly the first time. Any input is appreciated.

    Stacey
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