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Hyundai Tucson Engine Blown out

I have bought new Hyundai 7 months ago and it now has about 9,000 Miles (14,000KM). It is not time for first check up. I was in Germany driving on the highway for about 3 hours and the engine suddenly locked up. I glided into the side road. No assistance was available on weekends from Hyundai. The engine was steeming and I saw there was no oil in the engine. My wife got through to someone at Hyundai and they where talking and she said she might have seen the oil light flash on.
The dealer says that it is within norm to use all oil up, that as my wife saw the warning light flash once a week before that I did not fullfill the normal warranty maintenace conditions. He referred me to the manual and it states that everytime you fill up with gas you are obliged to check the oil. My questions is if a warning light only flashes one time and you happen to be reversing looking backwards when it flash - how is that effective or adequate warning of a problem? If there is serious a problem with oil level or presure why would not the indicator appear a few hours before? Has anyone else experienced a similar problem or tried actually to get a Hyundia dealer to honor the Warranty? Do other new Hyundai Tuscon actually require so much oil?
Am I the only one who does not check the oil frequently enough?
How come I never blew out another cars engine?
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Comments

  • tidestertidester Posts: 10,110
    I think it is reasonable to expect fair warning if your engine's oil level is low. Did you have any other indications that you were in trouble such as the engine temperature gauge?

    tidester, host
    SUVs and Smart Shopper
  • fatjackfatjack Posts: 8
    hope nothing driving 3 hours with no warning lights or anything? But they say my fault because my wife says she saw something blink then off the week before.
  • tidestertidester Posts: 10,110
    But they say my fault because my wife says she saw something blink then off the week before.

    Tell them you misunderstood her and she saw nothing.

    tidester, host
    SUVs and Smart Shopper
  • iluvmysephia1iluvmysephia1 Posts: 5,663
    for a basically brand new Hyundai Tucson, at only 9,000 miles, the SUV should not be burning up all it's crankcase oil. It might have experienced a leak through seals or a bad gasket that, by all rights, should be Hyundai's responsibility to replace the engine for you under the Long-Haul Warranty.

    I agree, the light appearing that your wife saw is evidence of a problem, a problem that shouldn't be there but it was.

    If they want to stick to their story about your wife seeing the light come on and you guys not doing anything, then I think they should at least meet you guys halfway in engine replacement costs. Something's rotten in Germany.

    2008 Mitsubishi Lancer GTS

  • strakerstraker Posts: 7
    Had my Tucson for a little over a year and half and began to experience water in my engine and then oil in the radiator. Turns out my head gasket had blown or at least so I thought. Then the Tucson dealers realized it was a cracked cylinder. For a vehicle this new I should not be having these problems.

    Anyone else has any issues such as this?
  • nortsr1nortsr1 Posts: 1,060
    Aren't you covered with the warranty????
  • strakerstraker Posts: 7
    Warranty only for 12 months. They are trying to source the replacement part but it's taking them a while. My thing is, it's a manufacturer problem and I wanted to know if anyone has had that sort of problem before with their Tucson.
  • nortsr1nortsr1 Posts: 1,060
    If your vehicle is only a year and a half old....why does it only have a 12 month warranty. Isn't it covered with a 3 year, 36000 mile OEM warranty?????
  • Hi there, actually hyundai has 5yr 60,000 mile new car warrantry with 100,000 power train, but in either case should be under warranty unless the car was driven alot since buying. I would be fighting tooth and nail to have that repair covered under warranty, if they try to have me pay for such repairs. :mad:
  • strakerstraker Posts: 7
    Actually you guys have it better than us. Where I'm at that's what they give us, 1 year or 12,000 miles.

    We haven't discusssed anything on who is going to pay as yet but I'm certainly not planning to pay for the entire cost.

    It's taking them far too long to repair it though.
  • fatjackfatjack Posts: 8
    what i find interesting/frustrating is that these engine faults should be under warranty so why are the dealers trying to back out of the warranty with excuses. Either the dealers are incompetent OR Hyundai in Korea has set up a system whereby the dealers are rewarded for not honoring the warranty. I would like to find a contact at Hyundai corporate and find out if it is my dealer nonsense or the Hyundai that makes it difficult or discourages the dealer for honoring the warranties. I imagine there must be some place or legal recourse when companies fail to honor warranties.
    1. Does anyone know where how to complain to the main Korean Hyundai?

    In my case after much fussing and over a month of repair time the dealer will fix the engine free, but not re-reimburse for the towing, taxi replacement car rental, monthly lease payment. So they will stiff me out of around 800USD. Which in reality if i want to fight in court it is not worth it becuase who knows what would happen, i generaly do not want any more hassle, but i think it is rude and they acted in bad faith and did not keep ther word about the warranty.
  • That's something I never thought about doing...there is an avenue I should look into.

    What type of problems did u have with your Hyundai and was it a Tucson?
  • Hello, I just repalced my battery today on my 2006 tucson, I have only had it since june of last yr and I live in the desert so I know the summer heat really wears on batteries, and I have some extra stero eguipment installed but Thats a little too soon to replace the battery do you think? The battery died on me twice on the same day and again when I went to have it tested, so I just repalced. Have any of the tucson owners out there replaced your battery yet? I know that have had an issue with the stereo drawing too much current while off thus draining the battery, but I have installee aftermarket stereo. The batteryt died in just 20 seconds in the on position, just long enough to roll the windows up. :surprise:
  • nortsr1nortsr1 Posts: 1,060
    Did you have the dealer replace it under warranty??? and if so, did you have them check evrything out for you with their scanner???
  • no I did not have hyundai replace under warranty because I have aftermarket stereo equipment and figured they would deny the claim because of it so I put in a duralast 48-dl from autozone that has 875 cca, since stock equipment is not the best quality anyway figured its better than the stock battery that was in it, the battery I have now has a 120 amp reserve capacity not sure what the reserve capcity of the stock was, I dont even know what brand it was, just has english and korean writing on it.
  • :confuse: I HAVE HAD MY TUCSON NEW SINCE 06 AND HAVE 16000 MILES ON IT. IT HAS HAD 3 BLOWN ENGINES,2 STARTERS,1TRANI,1 FUEL O2 SENSOR AND HAS HAD SERVICE ON IT 11 TIMES. I CALLED HYUNDAI AND THEY SAY IT IS THE DEALER PROBLEM AND THE DEALER SAYS IT IS A HYUNDAI DEFECT ISSUE. I LIVE IN CASPER WYOMING AND AM ABOUT TO GET A LAWYER IF MY MEETING TODAY AT THE DEALER DOESN'T GO MY WAY. I AM DISABLED AND I GOT THE 3RD ENGINE REPLACED AND LEFT THE SHOP GOT HOME AND THE STARTER DIED.THEY SAID IT WAS THE BATTERY AND REPLACED IT. AGAIN I GET HOME AND IT DIED. NOW THE STARTER WAS REPLACED AND 1 WEEK OF NO CAR TO GET THE PART IN. I GET IT OUT AND DRIVE 20 MILES AND AGAIN IT DIES AND #2 STARTER.NOW IM GOING TO SEE IF THEY WILL BUY IT BACK AND GIVE ME A DEAL ON A DODGE TRUCK THEY HAVE. IF NOT I HOPE I HAVE LEGAL ACTION?ISN'T THERE A LEMON LAW?
  • cjancjan Posts: 1
    I ALSO OWN A 2006 HYUNDAI TUSCON WITH 12000 MILES. I HAD AN OIL CHANGE DONE ON THE CAR AND 1200 MILES LATER I HAD TO HAVE THE CAR TOWED TO A DEALERSHIP DUE TO A LOUD TICKING NOISE AND THE DEALER TOLD ME THE VEHICLE WAS LOW ON OIL BUT IT HAS NO LEAKS AND NO ONE KNOWS WHERE THE OIL WENT. I HAVE HAD THE CAR BACK IN THE SHOP SEVERAL TIMES SINCE THIS INCIDENT DUE TO THE TICKING NOISE AND THE SLUGGISH ENGINE. THE AREA REP REFUSES TO PUT A NEW ENGINE IN IT AND I AM NOW GIVING SERIOUS THOUGHT TO HIRING A LAWYER. I HAVE SPOKE WITH HYUNDAI MOTOR CORP SEVERAL TIMES AND NO ONE WANTS TO HELP. I FIND IT VERY HUMOROUS THAT HYUNDAI RAVES ABOUT THERE WARRANTY AND THEY DON'T HONOR IT. IF ANY ONE HAS ANY SUGGESTIONS I'D LOVE TO HEAR THEM
  • greatcarsgreatcars Posts: 66
    I have 2005 Tucson and had only a little more than 10000 miles. Last month I had a little problem in satarting the car. It took more than 5 seconds to start but never failed to start and the warning lights on the display are dark during start. That was after about of week of idle and nobody drove it. To me it appeared to be battery leaking but I am not sure about that. Today the dealer said the battery needs to be replaced and since the warranty is only good for 2 years and it has to be proprated for the replacement. I chose to replace it myself. I don't think the batter should be bad this soon. If more people have battery problem that's a sign that their battery is not of good quality. Even you have stereo installed that should not exhaust the battery, let along twice a day. If the problem is only the battery that's OK and we can install a better one to last long.
  • greatcarsgreatcars Posts: 66
    So what's the best battery replacement for Tucson? This article has some helpful information on choosing battery. I never knew all the batteries were only made by three manufacturers.

    http://shopping.yahoo.com/premium/consumerreports/silver.html?id=95700426
  • brit5brit5 Posts: 12
    I just read the original post by fatjack. If I correctly understand what he said, the vehicle was driven 9,000 mi without any inspection or service. This is approximately twice the recommended distance for service & certainly far past a safe distance for a periodic oil level check. It would not be at all unusual for an engine to consume sufficient oil in that distance to run the crankcase oil level below the safe minimum. I'm not surprised that Hyundai refused the warranty claim.
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