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Hyundai Veracruz Maintenance and Repair



  • Replying to "squeak in rear of Veracruz" regarding spare tire: Our 2008 Veracruz had the same squeaking noise. My spare tire & housing completely fell off bottom of undercarriage all over the road without warning. Apparantly the cables holding the spare tire were worn or "accidently cut when the hitch was added". Not covered by Hyundai.
  • My 2008 Veracruz with 61,000 miles has a plugged PCV valve and will need new spark plugs. I just took the vehicle into Hyundai service dept. for standard 60,000 service. My quote was a bit over $550.00 I got another phone call with the above problem. After spark plug replacement and adding a new battery & wiper blades now the cost is $1300.00
  • Jim:

    Sorry for the delay in response; I never received a message from this site advising there were new messages, so I assumed you never replied.

    Couldn't find anything relative to those numbers, but it sounds like a Parrot, check their recent models out here: Parrot Manuals

    Sounds like you got a nice deal.

    Hope this helps,

  • just happened all of a sudden, going to work, turned the ignition, backed out and noticed the airbag light . This is an 08 almost 4 yo, never had a problem whatsover except a noisy idle pulley.
  • dbdadbda Posts: 9
    This past summer, July 4th, on my way home from a long trip on interstate Route 80, outside of Pittsburg my 2009 Vercruz threw a piston. The vehicle had 10, 000 miles on it at the time. The vehicle continued to run on 5 pistons, with the engine light flashing, a loud cluncking noise, and no acceleration or power. I drove it another 20 miles like this as the sun set to Duboise P.A. Luckily there was a room at a Hampton Inn, and a Hyundai dealership there as well called Stokes Hyundai.

    The next morning I drove it there and they diagnosed the problem. The vehicle would have to remain there for an extended period of time. Hyundai did not offer a loaner car, or any assistance to get me and my family home, I was on my own. (Thats what you call Hyundai Assurance) I rented a car for 350$ at the regional airport and drove back to NYC.

    After spending countless hours on the phone with Hyundai I got no where, I even emailed the President and told him about my story. The next day a regional customer service person called me and tried to help me recoupe some losses. I wanted Hyundai to deliver the vehicle to me when it was repaired, pay me 350$ for a rent a car, and 115$ for my hotel room. They were willing to pay me up to 1,000 dollars but would not ship my car to NYC. So I rented another car to drive back to P.A. for 350, 5 hours there and 5 hours back. To me that was the last straw.

    I purchased the vehicle brand new. Immediately after taking possesion the TPMS light would go on. I took it in the dealer. They would reset the computer and check the tire pressure. It did not fix the problem. So I continued to bring it into Hyundai and they did the same thing. I brought it in 5 times and savd the receipts. ( During this time it had other problems; one time my wife was driving it and the axile light came on the dash, the vehicle lost all power. Other issues; mirors would not turn down when in reverse sometimes. The steering wheel would jerk to the left and right when hitting a bump.) I then looked into the NYS Lemon Law and I knew I had a case.

    I contacted an attorney and they took the case. I ended up settling with Hyundai for 5,000 because they werent able to fix the TPMS system from malfunctioning. I traded in the Vercruz for 23,500 and bought a 2012 Toyota Sienna for my wife. We are very happy with Toyota.

    I probably wouldn't have threatened to sue Hyundai if they would have shipped the vehicle 350 miles to me. I guess for a big company 5,000 dollars is nothing but for me it got me into a 2012 Siena with practically no money out of pocket. But Hyundai lost more than 5,000 dollars. I would never buy another Hyundai. I believe their commercials are misleading, Hyundai Assurance. Whats the use of having a 5 year warranty if the vehicle is not relaible? I am so happy to be rid of that Varacruz, it gave me nothing but problems, and did not drive well.
  • 2008 Veracruz and just had the alternator go out in lovely Concordia, KS. 44k miles on the car and this is the 3rd electrical-type issue we have had. Anyone else out there that has had these types of problems??What other issues can I expect before I get fed up and trade it off!!!
  • mikeb242mikeb242 Posts: 1
    edited April 2012
    My 08 Veracruz limited is garaged in a detached garage. I open it with a garage door opener in the house. I opened it and found the hatch had opened by itself and the garage door caught it. when I got to the garage, the door was bowed out and the hatch jammed against it. I put the door down and closed the hatch manually. The garage door sprang back to it's shape and appears to work OK. The hatch has a small dent in it, the inside plastic hatch cover is badly damaged and the outside buttons do not work. I was outside the same day and the hatch went up by itself 2 times. Can't blame the fob as it was on the car floor the whole time. It's going to the dealer tomorrow.
  • indy501indy501 Posts: 3
    Oh man, I got the same problem for my 2007 Veracruz Lt. The hatch went up by itself 3 times for my cases. When the hatch opened in the garage first time, I thought I might pushed the remote button accidently somehow. Then I knew there was something wrong in my suv when the same thing happened in the garage for the second time. The third one just took place in the garage again. Unfortunately, I didn't know the hatch door already opened when I opened my garage door. As you guessed, the garage door was jammed with the hatch and ended up several dents left permanently. I just wonder how many owners of Veracruz out there are going thru with this problem. Is there anybody think it could be a bad electrical design on the hatch caused by Hyundai Veracruz?
  • I am taking possession of a 2007 w/64500 miles. Am looking for an extended warranty for it and hopefully alot of the "bugs" identified in this forum will have already been addressed. How do I find a service record for this car as far as dealer-type repairs listed here?
  • jimsistjimsist Posts: 62
    if you want to know what if any repairs have been done .go to the hyundai service site and look for the register.once you do that you can log will needthe vin will tell you everything you need to know and then some.
  • jipsterjipster Posts: 5,345
    Our 20011 Veracruz has the closed transmission fluid system... no dipstick. Yet if used in severe conditions dealership recommends a fluid change every 30k miles. I guess they do this by using the trans cooler line, which is probably a safer way to change fluid than a flush? How often have you guys changed your fluid?
  • jgarhartjgarhart Posts: 1
    edited October 2012
    If you are considering purchasing this car, understand that on some models the oil filter is attached to the engine with a plastic piece that can break on a single oil change! The repair cost is over $300 and NOT covered by warranty.

    I have raised this issue with Hyundai and they recognized the issue (LA BBB Complaint ID: 98720693 ). It appears that they don't care about it.

    Also, it doesn't matter if you have it serviced at the dealer, they will claim that any work done by an outside vendors caused the issue.
  • I think my alternator just went out... what did it cost you to have it fix? Thanks!!
  • ultcarultcar Posts: 24
    My 2008 Veracruz alternator went out at appx 38,000 due to an oil gasket leak, and it was replaced via warranty. Currently at around 69,900 miles and some other gasket has leaked a few times but were all fixed under warranty.
  • acheyachey Posts: 1 sooo frustrated. Ive taken my 2008 veracruz to 4 different mechanics to have it looked at. The brake pedal will give out and sink , make a lil clicking sound and then recover. All 4 mechanics have checked the brakes and determined they are fine, no leaks, and not time to change them yet. ALL 4 said they could only guess it was the master cylinder going out. I finally get enough money together to buy the part and cover the labor (550+)...almost get home..stop at a store...come back out turn on car..and while sittin in same spot-brake pedal does it again...only this 'shows on dashboard - ABS and Brakes. I turn it off and contemplate if i should drive it...turn it on and no lights on dashboard.

    Seriously...isnt this something at least ONE of the mechanics should have looked for? and what is it?..why all these issues with a 2008...the car just is not that old...anyone else had this issue..and what did you do to get it fixed. Mind you...the 5 year/60k warranty doesnt apply cuz although not 5 years has 69k miles.

    help, frustrated woman over here.
  • jipsterjipster Posts: 5,345
    Your car should have thrown a code in computer when dashboard light came on. So this should help pinpoint the problem.

    I would probably take it to a Hyundai dealership. If by mechanic you mean someone like Mieneke, then they probably arent experienced enough to properly diagnoise.
  • Looking for Filters on my 2010 Diesel Veracruz. I am in Panama and the dealer wants $398. for a oil change with filter service...That is NUTS! I am trying to find the Filters for oil, fuel, air etc. for this SUV. Does anyone know where to purchase these items on line? The dealer hit me for $48.00 for the fuel filter and did not have the oil filter but, quoted a price of $28.00.... They really rip off you off here as U.S. person. NEED HELP finding the parts.
  • I have owned a 2007 cruz for over six years. After the 5 years had passed, the alternator started acting up. The dealer first gave me a cost to replace but then asked if the valve covers were leaking? since the alternator was covered in gunky stuff (no oil dripping under the car) they replaced both valve cover gaskets under the 100,000 mile warranty and replaced the alt. free, since the oil leak had caused it to fail. Good dealer!!
  • ppborcebppborceb Posts: 59
    And the name of your dealer is?
    And the location is?
  • mmz265mmz265 Posts: 1
    I have loved my Veracruz LTD and had it solely dealer serviced. Bought a demonstrator with 4,000 miles on the odometer. It how has 82,000 miles & I purchased an extended warranty. Last summer it started a strange electrical problem on wet roads. The car just dies for a split second and I have no control: no power steering, no power brakes, nothing. Then instantaneously the car powers back up. However, in that split second I practically have a heart attack. The first time it happened I was turning and almost slid into on-coming traffic. I have had it to the dealer for this problem five times and have reported to Hyundai Customer Care. Tonight, I finally reported a Vehicle Safety Complaint to the NTSB at The dealer is finally taking me seriously, but they can not diagnose and they say that no codes appear. They have had my car for over FOUR weeks and have given me a courtesy car this entire time. I can not fault the dealer. A Hyundai engineer has also looked at the car and the car records. Now what? However, I am unwilling to take this car back until the problem is solved. Any suggestions? Arbitration? Lawyer? So much for Hyundai Assurance!
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