My wife had said she was finding the headrest to be a bit too forward for her comfort. I asked her if this was something recent or did it bother her from day one of our purchase. She said it was just recently. I went out to check and sure enough the kids must have been roughing it up in the back seat and accidently pushed against her headrest. I explained to my wife that the Santa Fe headrests are adjustable. She was not aware of this. You have four available settings. Pushing them beyond the fourth setting will allow them to retract and reset.