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Ford Edge SYNC Bluetooth SiriusXM Audio Questions

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Comments

  • xmechxmech Posts: 90
    First go to the Syncmyride website and see if your phone is compatable with Sync to do text. As I recall, very few were capable. Maybe it's changed. I'm too old school, mine can't do it, so I'm sorry I can't help you from there.
  • Its a combination of phone + carrier. The AT&T RAZR V3 would do it but the Sprint RAZR V3 would not.
  • akirbyakirby Posts: 7,622
    Correct. Either your phone supports it or it doesn't. It's not a sync issue.
  • Thanks for the help. I have a new phone with verizon wireless so I will stop there on the way home.
  • akirbyakirby Posts: 7,622
    I think you should stop at the AT&T store but then again I might be a little biased....... :blush:
  • Does anyone know what the latest SYNC version number is? I just took delivery of a new car and I'm not sure if the dealer updated it before I got it.

    TIA!
  • lateralglateralg Posts: 929
    I had version 2.8 installed on 5/2/2011.

    It's still a poorly executed system design and interface.

    The Nav. system is by far the worst I've experienced in the five cars I've owned with OEM Nav.
  • I've done everything I could, created many background image under the required resolution size of 800 x 378, all files are only about 200k or less. Every time I try to upload the image in MyTouchFord, it gives me an error message: Import Fault, make sure your file is correctly formatted...

    Could someone PLEASE Help?! I tried my files as jpg, and png...
  • Karen-Edmunds Community Manager

  • This is my post in Karen's link:

    "I'm in complete agreement with Lakerunner.

    The nav. sysytem is the worst I've experienced in owning 5 cars with OEM navigation.

    Try replicating the TV commercial where the young lady says "Shoe Store". Or try "restaurants" & see how many times you have to read the screen. And wonder why that command assumes that I want to set a restaurant as a destination. I've already chosen a destination, I merely want to see my options for restaurants.

    Climate Control: I've given up on voice commands due to poor voice recognition, the levels of commands, my inability to remember the precise command wording, and the painfully slow execution. For example, when I request temperature change, the lady says "72 degrees, is that right?" I then must respond with "Yes" (If she was correct). She then says "Setting temperature to 72 degrees". I'd much prefer "72, right?"

    I prefer manual controls, but those on my 2011 Edge Limited are so poorly laid out that I'm can't believe that an engineer or serious driver had a say in the design. This is one of the best (worst?) examples of form beating function into submission. I think it's visually attractive and has great showroom appeal, but is so poorly done as to be a safety hazard. Examples: 1) Non-intuitive spacing and locations of of "buttons". 2) Indicator lights that require study in order to interpret what has been selected. 3) No tactile feedback, requiring eyes-off-the-road selections. 4) Shift lever location prevents direct access to some buttons.

    Also: I don't understand why, when I have "Climate" selected on the right 4.2" screen, and I issue a Climate voice command, the system requires me to say "Climate" before it will recognize my request.

    The system misses my needs by such a wide margin that I rate my Edge as a "2" on a 10 point scale, while the vehicle is otherwise a "9". The reason is that the system's deficiencies are inescapeable ... they're in my face every time I drive the vehicle. For the first time since my retirement from Ford, I'm ready to jump ship. Hyundai & Mazda are looking mighty good. But I'm waiting to see what the Vertrek has to offer. If it includes anything like this, I'm gone.
  • If you focused on telematics (Sync, OnStar, etc) or ignored it completely in your 2011 car-shopping experience, email pr@edmunds.com by Monday, October 17, 2011 and include your daytime contact information.

    Need help navigating? kirstie_h@edmunds.com - or send a private message by clicking on my name.

  • sischgsischg Posts: 1
    For all Ford owners such as myself who have been frustrated by countless issues related to MyTouch Sync, Ford claims that they will be sending out another software update that will address all of the current software glitches. Not sure about others but I have had the MyTouch software updated at least a half dozen times in the first year of owning my Edge and have not had any real improvements with reliability. In trying to work with a rep from Ford, I was told the MyTouch system was a luxury that when it was not working it did not prevent me from getting from Point A to Point B so they were not interested in any type of resolution.
    So I guess the message from Ford is, " as long as your Ford gets you from Point A to Point B, nothing else matters."
  • akirbyakirby Posts: 7,622
    They're calling it an "update" but it's really a rewrite. The original developers screwed up so Ford brought in Microsoft to help with the rewrite. They're also performing beta testing as we type with employees. Current owners will get the update on a usb flash drive in the mail when it's ready later this month or early February. They know they screwed up and I don't believe they'll let that happen again. Also - it wasn't a case of poor testing - they knew it was flawed - but it was required for the new Edge and Explorer so they would have had to delay the new models indefinitely and that just wasn't a good option either, so they gambled they could get it stabilized within a month or two. Unfortunately it was way more difficult and they ended up rewriting it.
  • realtor4realtor4 Posts: 10
    I have a 2011 Limited Edge, since the update 5-2012 it's worse than before. When leaving a parking garage it says I'm on a different road than I am on. So the Nav system is worthless. I had to pull into a parking lot and turn the car off and wait 1/2 a minute and restart the car for the nav. to work some what, but it hasn't worked right since the parking garage.
  • sjohnson11sjohnson11 Posts: 37
    That's unfortunate. Our update has been awesome, have you contacted your dealer yet?
  • akirbyakirby Posts: 7,622
    Sounds like a hardware problem. Have it checked.
  • Bought a 2012 Edge May 18, 2012, which has 4k miles on it now. Two months ago the my touch screen blanked out and rebooted itself. A few days thereafeter, the same anomaly occurred, but has not occurred since. Also, the doppler radar will not display on the weather map. It went out in June and a master reset from Sirius seemed to fix it. It went out again 6 weeks ago and I gave up until today. Today's master reset from Sirius did not fix it and the tech said to take it to the dealer and have a new satellite module installed. Car has never been to the dealer yet. After reading the forums, I'm gun shy to take it to the dealer, for fear they'll really screw it up. Everyting else is curently working fine. I would assume the dealer loaded the latest My Touch S/W build before I bought it, but maybe not, since my unit crashed like others were doing in Jan 2012, that the S/W change was released to fix the issue. Any suggestions? Leave it alone or let them try & fix it? I'm probably not going to continue with Sirius when the plan expires anyway.
  • Stever@EdmundsStever@Edmunds YooperlandPosts: 38,927
    "Ford is extending the warranty and offering another upgrade that enhances the voice-recognition and navigation technology on its much-criticized MyFord Touch infotainment system, Mark Fields, soon to be the automaker's chief operating officer, told reporters Wednesday at the Los Angeles Auto Show.

    The warranty on the MyFord Touch system will now last for five years, up from three years. MyLincoln Touch will carry a six-year warranty, said Ford spokesman Alan Hall."

    Ford to extend warranty, update software for MyFord Touch (Detroit Free Press)
  • On the SEL, the Voice Activated Nav looks to be a $795 option and it doesn't look like a dealer in my area sells a SEL w/o this option.

    Reading the details about this option leads me to believe it works best with the Sirius' service which is only free for the first three months and then requires a subscription.

    If I choose to not continue the Sirius, from what I gather reading the details, this becomes a very expensive and relatively useless option.

    Am I missing something or is it fair to say that is the case?
  • akirbyakirby Posts: 7,622
    Not correct. The $795 nav option is just like traditional navigation - totally self contained with a sd map data card. Operation is not affected by Sirius or Sirius services. You may get a few extra features with Sirius but all the normal Nav features still work without it.
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