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Ford Extended Service Plan
To make a long story short and to get to the point, I had two instances where the Explorer was taken into dealers (two) for what I thought were warranty problems. Both times coverage was denied. When I asked the dealers why, I was more or less told "they talked to the company and coverage was denied". So, I took it up with Ford (Dearborn, MI).
Ford more or less denied coverage, and I have this in writing, because the Explorer is "beyond the normal warranty provisions." Geez, what the hell do I have the PremiumCare Extended Service Plan for (which expires in OCT 2008 or 100,000 miles; it is only NOV 2007 and the Explorer only has 55,000 miles)?
I made two written complaints with the Federal Trade Commission.
If you are having problems with Ford honoring their Extended Service Plan, file a written complaint with the Federal Trade Commission.
I will never purchase another Ford product.