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Scion XB Exterior Repair Issues

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Comments

  • 1550115501 Posts: 3
    For the 2nd time, the latch has broken on my 2005 XB. Last time was 2007. Durham NC Toyota wanted me to pay for the part by phone. Toyota phone lady said she hadn't known of this kind of problem. Told me there was no Toyota recall to fix this problem. No warranty protection. I think I'll report this issue to the BETTER BUSINESS BUREAU.
  • vdavisvdavis Posts: 1
    Hi,

    If any one of you are planning to buy a new Toyota from Cincinnati, OH please let me know. I'm also planning to buy a new Toyota. If go together we will get a good deal.

    My email id - vinodcd.biz@gmail.com

    Regards,
    Vinod.
  • zohdeezohdee Posts: 1
    Thank you for all the useful information. I called the Scion # and they don't have a record of my car ever being sold!! They have records of the oil changes I received from the dealership but the dealership I bought my new car from neglected to register my VIN with Toyota.

    When I called the dealership...all they could say was Hmmmm.....

    Not so sure I can trust the dealership to fix my hatch issue now.
  • You need to go to the National Highway Traffic Safety Administration
    www-odi.nhtsa.dot.gov/cars/problems/recalls and fill out a complaint form as this reflects on changes. Also type in bulletins and tech orders on data.com as I got a list of ones sent on the Scion XB we owned 2005.
    We had the cruise control sticking, the safety belt bolt and problem, four sets of tires before 45 thousand miles and found out factory had put wrong size and wear time was rapid and rim defect
    (this is reported complaint by owners also).
    My son had his car shut down on highway (reported problem also) and the service engine light came on and could not be shut off we went to get inspected and had to wait for part for three weeks and he got two tickets even though we presented documentation. Steering bolt and some part on a tech bulliten had to be replaced in dash, odometer quit and cost us 1800.
    I did this tech bulletin research after we paid this bill and have searched and found consistent problems with:
    -seat belts
    -back latch-
    three windshield replacements and one back with nothing hitting it, long crack showed up overnight and one happened while driving, this is listed in Calf class action suit.
    -We got recall letter that after market headlights might have been used and this is a posted recall on the highway safety site for those with headlight problems.
    -On Scion Life.Com forum, one owner made a metal replacement fixture that goes around the back license tag and replaces handle and is sturdy aluiminum. These owners upgrade their Scions and have ideas on how to recover your side panels, and have solutions.
    -part in dash (sorry don't remember what was altimoter (sp) and it was listed in problems by drivers and on toyota website users-premature air bag deployment when my son hit on brakes suddenly because car in front of him stopped suddenly, air bags did not fill out and no dents on body of car or the one he hit but insurance total lossed the car-when toyota dealership looked under front bumper (cheap) the bumper is held by plastic holders (my word) and extensive damage underneath.

    I bought this car for graduation for my son as we owned Toyotas before and thought this would be economical and safe. It is not a safe care with the problems I have done from extensive research. I am not here to knock the car, the fix of the car would be over six thousand dollars even though motor was not damaged.

    We would not have parts and work guaranteed since insurance declared it total loss and could not get insurance on it as it would have a salvage title. we would have gotten three thousand seven hundred and putting the extra three thousand would be cheaper than buying another car even though it had 145 thousand on it, we kept maintance up and son drove every day.

    I feel our car was cheaply made but attractive to demographics of my sons age and he had audio upgrades. It was an affordable price with mileage that was affordable.

    We had owned a Toyota Supra and I expected better interior and exterior fixtures and quality.
    The bumpers are cheap plastic, rear door handle broke off, design flaw in windshield (later corrected, verified with internet research) caused us expenses we should not have incurred,
    Manual states a certain size tire although chasis is supposed to have different and causes inaccurate information and the load bearing labels are inaccurate on some vechicles.

    This car has caused me to lose respect for the life long mission that Toyota reflected in the past of providing quality cars that lasted. I lived in Japan for six years and interfaced with businesses such as Toyota and their philosophy.

    I am glad my son was on an access road and not on the highway as no one was injured and the other car received no damage. I had just joined this forum two weeks ago and my son had his wreck two days later and the "blue box" went to the salvage yard in the sky, say a prayer that someone gets some good parts of it as he had a bis sub woofer in the back.

    I hope my information helps a member here and I posted in for information only and not to slam the product but I also am not mechanic but am concerned about the brake systems and accelerator locking as this has been a concern with the Pruis and tc and other Toyotas.

    I have a dumb question but want to ask the forum, Does the Scion XB have the same braking system of the Pruis, TC, and other toyotas sedans as we had consistent problems with it and the recommendation was to install shim kits in there but dealership just told me "NO PROLEMS" and there were.

    If someone knows, I would appreciate the posting. Thanks. BJ
  • Why does Toyota not fix a common rear hatch handle molding garnish trunk issues on TCs and XBs?

    Most Toyota Scion TCs and XBs on the road have taped trunks because of a problem with the trunk hydraulics shocks going out and then trunk handle breaking off and trunk release just hangs which is very dangerous. Why doesn't Toyota take responsibility for inferior design, parts and continues building them the same way?

    We started a Facebook PAGE because 4 out of 5 Scion TCs and XBs have tape on the trunk...including us! This is no cheap car....but the plastic parts are.

    Please join our Facebook PAGE where there is helpful info on a Class Action Lawsuit.

    http://www.facebook.com/pages/Scion-tC-and-XB-Defective-Trunk-Hatch-Handle/29576- 7133769843
  • My 2008 Scion tC rear hatch handle just broke off! I am soo ticked! Warranty was up 3 month ago... figures!

    I have to say that I had luck when I asked to speak to the General Manager. After about a week of my pestering them, all the while my trunk fixture is electicians-taped on, the GM agreed to pay for the part, and I had to pay for the labor. I am thankful that they did the "right" thing, but this handle needs to be redesigned AND Toyota needs to recall all Scions w/ this trunk hatch.

    It is a piece of plastic and is the only means by which to open the hatch. There is no "handle".

    ~iamdrchic
  • My 2008 Scion tC rear hatch handle just broke off! I am soo ticked! Warranty was up 3 month ago... figures!

    I have to say that I had luck when I asked to speak to the General Manager. After about a week of my pestering them, all the while my trunk fixture is electicians-taped on, the GM agreed to pay for the part, and I had to pay for the labor. I am thankful that they did the "right" thing, but this handle needs to be redesigned AND Toyota needs to recall all Scions w/ this trunk hatch.

    It is a piece of plastic and is the only means by which to open the hatch. There is no "handle".

    ~iamdrchic
  • My 2008 Scion tC rear hatch handle just broke off! I am soo ticked! Warranty was up 3 month ago... figures!

    I have to say that I had luck when I asked to speak to the General Manager. After about a week of my pestering them, all the while my trunk fixture is electicians-taped on, the GM agreed to pay for the part, and I had to pay for the labor. I am thankful that they did the "right" thing, but this handle needs to be redesigned AND Toyota needs to recall all Scions w/ this trunk hatch.

    It is a piece of plastic and is the only means by which to open the hatch. There is no "handle".

    ~iamdrchic
  • http://www.facebook.com/pages/Scion-tC-and-XB-Defective-Trunk-Hatch-Handle/29576- 7133769843

    Please LIKE this Facebook PAGE which addresses this issue and gives info on class action suit. :sick:
  • http://www.facebook.com/pages/Scion-tC-and-XB-Defective-Trunk-Hatch-Handle/29576- 7133769843

    Please LIKE this Facebook PAGE which addresses this issue and gives info on class action suit. :sick:
  • The handle on our TC broke off and we were not hard on it, just normal opening .The shocks went out first and it was so expensive at the dealer we got after markets but they were not hydrolic.

    It has been taped so many times it now looks like [non-permissible content removed]! We called Scion and they plamed me for the problem WHATEVER!
    I saw this facebook page with a whole lot people who all have the same problem

    It was called - Scion-tC-and-XB-Defective-Trunk-Hatch-Handle

    Thats so crazy that there are that many people out there with the same problem!!!
  • Did you handle this by telephone or were you persistent in person?
  • albany5albany5 Posts: 1
    Last month I purchased a new Scion d anxiously awaiting the Bluetooth capabilities that came with the car. The Pioneer system worked fine after I found out that the Bluetooth was never connected. Then I realized the Bluetooth was not working 100% with my Apple 4s.
    To make a long and unhappy story short: BUYER BEWARE!
    Toyota has decided to offer a factory installed BASIC Bluetooth system that only allows calls to come into the vehicle. It does NOT allow you to make calls without picking up your phone and using it either through dialing or speaking to SIRI! So, basically, you get half Bluetooth capability! Since I purchased this car for COMPLETE Bluetooth, I think this situation might have been explained to me BEFORE I purchased the vehicle. Yes, it's on the website-but it says BLUETOOTH CAPABILITY-NOT LIMITED CAPABILITY! Neither is this spelled out in the radio guide book-which of course is available to you anyway-AFTER-you buy the car.
    I am also having a problem with the song selection through the Bluetooth; it keeps repeating the songs. The Scion lady told me it's my phone's problem!
    After a month of phone calls and wasted time at the Dealership, someone from Scion called last night to let me know if I wanted to make calls out, I had to upgrade to their Premium radio-which costs app $479.00 and has to be installed at the time of purchase!
    Scion has offered me $200.00 for my issue. However, when I asked for a radio that delivers what they promised, I was told "Sorry"-no can do. That's up to the Dealer and you"!
    So, to all of you who are counting on this as an important safety feature-be warned.
    Shame on you Toyota! This will make me think again about buying Toyota cars and hopefully, I have warned other not to as well!
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