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2008-2009 Honda Accord Accessories

I recently bought an after market remote start for my 08 Accord and had it installed at Circuit City. When I picked it up the installer told me that he wasn't able to get the updated circuit diagram for the 08 from the third party install company or from Honda and was unable to bypass the alarm. So basically, the remote start works, but if the alarm is set, it will start the car, and trip the alarm.....kind of defeats the purpose of remote start. Now, I'm getting the run around from Circuit City saying they are waiting on word from Honda before they can fix it. Has anyone else run into this problem?? If so, is there information on how this can be bypassed? Please help!
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