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Saturn Aura Electrical / Computer Problems?

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Comments

  • kcgateskcgates Posts: 1
    I'm currently having some of the same issues with my 2008 saturn aura xr. I bought the car with 90,000 miles on it in April 2013, the same night I bought the car the door locks didn't work. I called the dealership they said bring it in they will fix it. Made so I could lock unlock the car from inside or with my key but my alarm wouldn't lock the car. Now the alarm unlocks the car and opens trunk but nothing else. 3 weeks after I bought the car my check engine light, service esc & traction control would randomly come on and off. I took it back to dealership they said nothing was wrong with it but at the time the check engine light wasn't always on it would go on and off. A month later it came back on and this time the car turned off and immediately back on causing the entire car to jolt forward like the car was trying to get back into gear while I was driving it onto the freeway. The gas gage went all the way down said I had low fuel, even though I had almost a full tank, my rpm, mph, all my gages started going crazy jumping up and down & every light on the dash flashed at me. It was so scary. I was 6 months pregnant with my 2 year old in the back seat and I had no idea what had just happened to my car or what to do. I wish I would have gotten rid of the car then. This time I didn't trust the dealership I bought the car from so I found a saturn specialist in my area and took the car to him. Only to have him tells me it was cylinder 4 & 6 misfiring. So we paid $2600 to have them fix all kinds of stuff on our car. Replaced all our spark plugs, head gasket, valve covers, lifters, new tires, balanced out tires & just tune up on everything and anything that could possibly be wrong to fix the car. We got our car back and it ran great for a whole month before the same things started happening only this time we also had the great pleasure of dealing with our ignition lock light coming on and it mostly likes to come on while I'm driving making so I can't get out of first gear. When it does that I have to allow the car to cool down, which means I just wait anywhere from 30 minutes to over 6hrs for it to start again. Once even when we could get it started it turn off and on so bad and the ignition lock light would come on right away so we could not get the car out of first gear. We had it towed from my work to a pep boys, they said so many codes were coming up that they couldn't do anything there for my car said I needed to have it towed to a gm dealership. I had it towed to nearest dealership, the dealership reset the computer so they could diagnose the car but when they did that nothing showed up. We paid Hendricks Chevrolet twice to diagnose our car because I knew there was something wrong with it but they had me pick up my car saying check engine light wasn't on and there was nothing they could do unless it came back on. I picked the car up and the next day the check engine light came on along with everything else. So we took it to another Chevrolet dealership. They told me it was cylinder 6 misfiring and I may need a new or rebuilt engine. I said no way I just fixed all that stuff it can't be that and I took it back to the dealership I bought it from. They sent my car to a gm dealership where they said they fixed the issue which was replacing head gasket and basic tune up. They said they fixed my locks but I can't lock my with my alarm only unlock it and my keyless remote start button makes the alarm go on it doesn't start the car and warm it up like it's supposed to. I got my car back almost a month later and I could tell it was not fixed but they said it was and the check engine light was off and It was drivable at that time so there's was nothing any shop could do. That was last week. Now my cars in my drive way and I'm terrified to even drive down the street in it. It has never been this bad. Ignition light came on first then service esc then the car started turning on and immediately back on while I was driving it. But I can't even drive down the street now before the car turns off then back on, the gas tells me it's empty but it's not then the gas needle starts jumping up and down along with all the other stuff on my dash like the car doesn't know what to do. It jolts forward getting back into gear and I lose my power brakes and steering when it turns off then back on it's terrifying. I need to get my car to the dealership I bought it from but I've moved 400 miles away from where I was living when I bought the car and I don't have the money to tow my car 400 miles. The dealership is saying they can't come get the car I have no way to get it to them but to drive it and there's is no way I can drive my car 30 miles safely let alone 400 miles. My issues happen mainly when it's really hot outside, now it's all the time but it's worse when it's over 100 degrees outside so I'm not sure if that has something to do with it but something is wrong with this car and no one can tell me what is wrong. I'm scared I'll die driving that car and I've called the dealership and saturn customer service line. I have a case number or claim number from gm whatever it is but no one is calling me back. I have two kids in rear facing car seats in the back seat and I can't have them in that car because it's unsafe for not only my kids and myself but other drivers that are on the road. It's my only car I have no other way of getting to work and I have two kids. I need a car and I pay my car payment every month on time for a car that I can barely drive and no one can even tell me what the issue is to fix what's going on with my car. If anyone knows what it could possibly be please let me know what you think or what could fix the issue if anyone has had a similar issue. I'm just at a complete loss now on what to do to fix a car that no one can even tell me what's wrong with and when they do "fix" whatever problem they say it is, less than a month later the cars always worse than when I took it in. When the car is running I love it. I wish they could fix it but at this point I don't even trust that car can be fixed. I wish gm would help the people that are having major issues that could possibly cause an accident.
  • Kirstie_HKirstie_H Posts: 10,902

    A reporter would like to speak to an owner of a GM car who has had a recent experience with a dealer service department during recalls. If you own a GM car, even one that was not included in the recent recalls, and you've been able to make a service appoint with no problem, or if the recalls have complicated your ability to make a service appointment, please send your daytime contact info to pr@edmunds.com no later than Wednesday, Aug 6, 2014 at 4 p.m. PT/7 p.m. ET.

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    Need help navigating? kirstie_h@edmunds.com - or send a private message by clicking on my name.
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  • meh54meh54 Posts: 1

    I just took my 09 Aura (purchased in 2012) to Haley GMC on Friday Aug. 15th the for a recall fix. I have approx. 80,000 miles on the car and the last 8#'s of the vin are 9F103608. I told them the esc traction control light comes on intermittently and Onstar recommended I have it serviced within 7 days. Also I mentioned that recently my key fob starting behaving badly.(changed the batteries twice) I only ever used one of them but took them both in to the dealership to be checked. $180.00 for both of them. I was also told a diagnostic check was run for the traction control light and he thought he fixed it but then the light came on again and another diagnostic check would have to be run. That's $80.00 per test! I think the second diagnostic should be on the dealership if he thought he fixed it the first time. After reading through these other comments, I don't have a good feeling. I love my car, it drives great, it's comfortable and roomy, has a great audio system. The only thing I ever disliked about this car are the cloth seats. They were clean when I purchased the car and I have had to them cleaned since but old stains keep coming back. Even rain leaves watermarks on the seats.

  • gmcustsvcgmcustsvc Posts: 4,134

    We certainly recognize your frustration, meh54, and we're sorry to hear the dealership was unable to correct this issue the first time. If you'd like for us to reach out to them to explore possible options for you, please private message us your VIN, contact information and dealership name. We're also available by email at socialmedia@gm.com.

    Amber N.

    GM Customer Care

    @meh54 said: I just took my 09 Aura (purchased in 2012) to Haley GMC on Friday Aug. 15th the for a recall fix. I have approx. 80,000 miles on the car and the last 8#'s of the vin are 9F103608. I told them the esc traction control light comes on intermittently and Onstar recommended I have it serviced within 7 days. Also I mentioned that recently my key fob starting behaving badly.(changed the batteries twice) I only ever used one of them but took them both in to the dealership to be checked. $180.00 for both of them. I was also told a diagnostic check was run for the traction control light and he thought he fixed it but then the light came on again and another diagnostic check would have to be run. That's $80.00 per test! I think the second diagnostic should be on the dealership if he thought he fixed it the first time. After reading through these other comments, I don't have a good feeling. I love my car, it drives great, it's comfortable and roomy, has a great audio system. The only thing I ever disliked about this car are the cloth seats. They were clean when I purchased the car and I have had to them cleaned since but old stains keep coming back. Even rain leaves watermarks on the seats.

  • asam82asam82 Posts: 1
    Hello I have a saturn aura 09 and I am having a problem with code p1682, the computer was replaced and reprogrammed, the ignition sensor was replaced, the body throttle sensor was also replace, the wires were checked and the relays were changed and still have the same problem.
    The car will just lose power, the check engine light will come on, esc, power reduce, low traction will appear.
    Please let me know if you have any idea of what can cause the problem and how can I fix it because it is very frustrating, I am dealing with this problem for the past 4 months, thank you.
  • Mr_ShiftrightMr_Shiftright CaliforniaPosts: 45,287

    Sounds like you need a better diagnostician at the wheel here. if this problem is recurring all the time, the mechanic should be able to 'freeze' the data on his scanner and analyze the various inputs he is reading from various sensors and modules.

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  • gmcustsvcgmcustsvc Posts: 4,134

    Hi asam82, We recognize you've made a few repairs, however you're still having trouble with your Saturn Aura. We apologize for your frustration and would be happy to look further into this for you on our end. If interested, please private message us your VIN and mileage.

    Thank you

    Amber N.

    GM Customer Care

    @asam82 said: Hello I have a saturn aura 09 and I am having a problem with code p1682, the computer was replaced and reprogrammed, the ignition sensor was replaced, the body throttle sensor was also replace, the wires were checked and the relays were changed and still have the same problem. The car will just lose power, the check engine light will come on, esc, power reduce, low traction will appear. Please let me know if you have any idea of what can cause the problem and how can I fix it because it is very frustrating, I am dealing with this problem for the past 4 months, thank you.

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