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Saturn Aura Electrical / Computer Problems?

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Comments

  • bigrinbigrin Posts: 14
    Mikey, see my post #110. Give it a try. It may work for you. Good Luck!
  • We just had the whole electrical panel replaced. It shorted out. Aparently that is the problem. It causes the problem with the alternator and battery! What a pain! Expensive too! Good luck and get it there quick and safe! Everything we t out on ours on the way there! Power stering, traction control then it just stopped! Could have been really bad!
  • Hi Amber,

    Where do I find your email to send you that info you requested?

    Thank you,
  • gmcustsvcgmcustsvc Posts: 4,003
    Our email is socialmedia@gm.com [attn Amber]. Please include a few details on your situation as well. I look forward to working with you.

    Amber N.
    GM Customer Care
  • gmcustsvcgmcustsvc Posts: 4,003
    Hi mikey,

    I'd be more than happy to look into any recalls for you. Please send me your VIN and current mileage, and I will review any recall information for you prior to your dealership visit. You can reach us by email at socialmedia@gm.com [attn Amber].

    Thanks

    Amber N.
    GM Customer Care
  • Thanks for your response as I'm experiencing these same problems on a 2009 Saturn Aura XR with about 15,500 miles. I'd greatly appreciate some additional information. Once the 'fix' was applied how many miles have you driven and have any of these same problems happened again? I haven't gone to any of the authorized Saturn dealerships in my area for this problem as yet but when I do I plan to start with your 'fix'. I don't know what kind of issues I'll have getting them to do the 'fix' without them wanting to do other more costly repairs as they may not be as honest or competent as your dealership. Can you supply the name & phone number of the dealership who did the 'fix'? I'll do some minor repairs and adjustments on a car for easy access items but I'm not as familiar with things under the hood on this Saturn as I should be so please jump start my knowledge, is the BCM unit and connection behind the dash, under the dash, on the engine compartment firewall or part of the fuse relays compartment? This sounds like something I can do if I can access it and if it works then I don't need to deal with a dealership. Thanks for any advise and support.
  • My 2008 Saturn Aura XE is having similar issues... It beeps all the time and flashes lights on the dashboard and the dials are going crazy.. the dials keep going to 0 or my gas gauge goes to empty but goes back to normal... This is really aggrevating me alot but quits beeping and acting up after i kick under the dashboard after a few kicks towards my fuse area... Help!!!! I got referred to someone today after taking it to autozone to get it plugged in under the dashboard to see if it was throwing any codes.... No luck there but anyways anyone that has that issue please reply back...
  • Randy,

    Your help would be much appreciated. I have a 2008 saturn aura and I was recently driving down the rd when all my lights and door locks started going crazy. The car stalled out on me and I had to get a jump and keep the rpm's high to get it home. My mechanic has changed the alternator and says that my computer also has to be replaced. He is insisting that someone had to have touched the computer with the jumper cables at some point to cause this problem. Does this sound like the problem you were having and do you think the dielectric grease will help this?
  • I was wondering what your outcome was with your computer issues. I am having the same problem with mine and input would be much helpful.
  • My 2008 Aura with only 80,000 miles had exactly the same problems as an earlier message will state. a year after the door issues that you are talking about (temporarily fixed by a door motor in the d rivers side), I stated to get a lot of other issues all at once. On the way to trade it in all systems shut down when I was driving and it was towed on a flatbed into the dealer. I would urge restrain in any mechanic working on it who might think he or she knows the problem, is it very complex and I am sure very expensive. I would contact General Motors immediately and demand help. The car would have had a r ecall, I suspect, if Saturn still existed.
  • OK; I screwed up. The question is how much.

    I put a new battery into a 2008 Saturn Aura today. I didn't pay attention to the fact that the polarity of the posts on the new battery was opposite the polarity on the old battery. So I connected it backwards. Very bad. I apologize to the Saturn gods.

    I got visible electrical smoke from beneath the air intake when this happened. Once I had the battery installed correctly, the car runs and all major functions (speedometer, headlights, cruise control, locks and windows) work. Not working: radio, turn signals, charger (nee cig lighter).

    Any idea what I fried and how hard it is to replace?

    Many thanks.
  • texasmaplestexasmaples Posts: 2
    edited September 2013
    I have been reading through all these posts for over an hour now. It seems this is a major issue with Saturn cars. Why is there no recall? Everyone please contact your State Attorney General's office and let them know about the electrical problems you've had with your car. Many AG Office have websites that you can file a complaint online. If enough people complain, they will investigate and the AGO can make GM / Saturn do a recall.

    I purchased my 2008 Saturn Aura XE in June of 2011. Everything was fine for the first 30 days, on day 32 (after the 30 days to return to dealership expired!) the automatic door lock system would no longer lock / unlock the drivers door. Then last summer (2012) occasionally the "check air bag" light would come on. It'd go of after driving a few miles. I had my inspection done (required here in Texas) in April, funny there wasn't any codes that came up about the "check air bag" and then in May my radio started to flash on and off randomly then stop and not do it again for a few weeks, then it happened again about 4 times now and again this summer on really hot days (over 103 degrees) the "check air bag" light came on again and would go off after a few miles. It doesn't always come on, about once or twice a week and once it went off before I even started to drive. Well yesterday my car wouldn't start. I ran 3 errands, every time it started ... no issues, then on the 4th errand, it wouldn't start. Bought a new battery this morning, installed it and it still won't start! The lights come on, the radio, it's getting power, but it won't turn over, don't even hear it trying to start. Nothing, just a click noise when you turn the key. Even tried putting it in neutral and still it won't start. Which is why I ended up here. My car has less than 48,000 miles on it!

    Like I said, after reading all these posts, this seems to be a computer issue with Saturn cars. I have downloaded all these post as evidence that this is not just a problem with my car and submitted a complaint to the Texas AGO.

    I don't think I or anyone else should have to pay to fix an issue that GM / Saturn is well aware of considering the volume of post on here! I plan on also contacting an attorney to see about starting a class action lawsuit against GM / Saturn.

    Sorry to the GM Customer Care people replying here. I am not going to wait for you to tell me I have to pay for a diagnosis at a GM dealership when you are very much aware that there is an issue as it has well been stated here on and a few other websites I found, you've known about it for the past 4 years!!! Why hasn't GM done anything to correct this computer / electronic issue?

    Once my car is running again I will be trading it in and I will NEVER EVER buy a Saturn or GM vehicle again. To know something is wrong and not do anything pro-active it not acceptable customer service, nor does it give the impression that GM / Saturn stands behind their products! And don't say well Saturn went out of business and isn't our product. The Malibu is a twin to the Aura!
  • gmcustsvcgmcustsvc Posts: 4,003
    Hello texasmaples,

    I am very sorry to hear of your disappointment with your Saturn vehicle, and apologize that your experience has led you to feel this way. If there is anything we can do to help with this situation or if you'd like to start a case with us please feel free to send an email to socialmedia@gm.com.

    Regards

    Amber N.
    GM Customer Care
  • Actually, the best way to have your complaints compiled by an agency with the power to investigate and urge recalls is to report to the NHTSA at www.safercar.gov.

    Need help navigating? kirstie_h@edmunds.com - or send a private message by clicking on my name.

  • texasmaplestexasmaples Posts: 2
    edited October 2013
    I did report yesterday to NHTSA and to the Texas State Attorney Generals Office and I've made post on a few other websites I found where others have reported the same problem.

    I ended up having my car towed to a dealership yesterday. They told the warranty company that there was battery acid on the fuse box which caused the problems. IDIOTS! Battery acid is a liquid. The fuse box sits 1.5" ABOVE the battery and there is a space / gap about 1" between to battery and fuse box. Both the battery and fuse box have covers. So how does a liquid flow up 1.5", across a gap and through two covers? It doesn't! And the old battery had no leaks (easy to get a sworn statement from the store where the new battery was purchased at since I gave them the old battery to dispose of, plus the store has video. Easy to see if there is a leak or any liquids on the battery!) If there was liquid / battery acid, I certainly wouldn't have touched that battery! It can burn your skin!

    I am just glad I took detailed pictures of the engine and battery area before my car was towed. I also have pictures of the engine from 2011. And I had my car inspected (Texas law) in late April and NO where did the mechanic note any battery acid or any issue! And I just had 4 new tires put on my car about 6 weeks ago and an oil change. And again NO mention of any battery acid leaking.

    I did contacted GM Customer Care. No big surprise they tell me there is no current recall for any technical issues for my car. Total and complete denial that there is an obvious issue with the fuse box center. So many post on here from people who had the SAME issues I experienced. The fuse box is defective! And maybe not all Saturns experience this issue, it could be the plant just got a bad batch of fuse boxes.

    Perhaps someone should do some research on all the cars reporting this issue, see which plant the cars were manufactured at and see if they all have the same lot or batch of fuse boxes installed?

    I am beyond furious that GM so easily dismisses the fact the fuse box is defective and they refuse to take responsibility for it and be pro-active! That they blame the issue on something else. The only satisfaction is that they were stupid enough to blame it on battery acid! Very easy to prove this is false thanks to pictures and eye witness accounts.

    I am a stay at home mom. I got nothing but time on my hand to pursue this. I can be the squeaky wheel that gets the oil!

    I will start with creating a new email account so I can email each individual on here and a few other websites posting of this issue to advise them to please report to their state attorney generals office and to NHTSA and I will be contacting an attorney to see about starting a class action law suit. And contacting the media. And creating a FB page where people can post their experience and get updates.

    Like a dog with a bone!

    For today, I just wait for the car to be repaired. Lets see if the issue is fixed or will it continue? Will post updates.
  • I have read each message on this thread.... because MY CAR IS CURRENTLY AT THE DEALER to be repaired. I purchased a used 2007 Saturn Aura XR in June of 2010. In early 2011 my car started with the flashing the service lights (engine, traction, air bags, tire pressure, etc) I noticed in on inclines and on rainy days... I also noticed the service engine light would come on if the gas cap was not on tight... My remote stopped doing anything pertaining to my car... (will not argue that it could be the remote itself) The brakes make a noise and the fan for the car will engage but with a loud noise from time to time. My battery has been replaced for the 3rd time TODAY!!! The dealer could not diag. my car without it running and the battery was DEAD again!!!! Not to mention the batteries have been charged by Advanced multiple times between battery exchanges. I have had to jump my car many many many times as well. So, about 3 weeks ago my car started shuttering at stop signs, lights, etc. then while parked for 10 mins at a relatives home, I went to start the car (which was sitting on an incline) and it would not crank, I had the car towed to my home, it cranked on flat ground, but was shuttering so much it would go dead and then would not crank. codes were checked by On-Star and was told it was fuel and crank issues. Crank shaft sensor and knock sensor as well as spark plugs were replaced, and then NOTHING... NOTHING AT ALL, so now it is at the dealer, who can not pull codes because it will not crank, has called about the battery, which I swapped at Advanced Auto, then called about spark plugs, which were just replaced, now they are talking about tearing into my motor to find the cause, since they can not pull codes. They have to get it running to check codes....

    I am a single mom with no job because I have MS and epilepsy... but I am not stupid, I am sure my car isn't the first that would not crank. How are other cars diagnosed without going into the motor?

    Is it all electrical as everyone else, or is it in the motor (skipped timing) or just the computer? Please help! I am willing to join forces with anything needed to get my car fixed, I can not buy a new car, love my car for the most part, but as everyone else need a dependable ride with my kids.
  • This is the same issue I'm having. I know get a light saying that the drivers air bag is off. Then saturday night my car wouldn't start. message light said something like engine power low. I was told i may need a new computer.
  • Okay, let me start by saying, I've never had as many car problems with any other car as this one. I bought my 2008 Aura new off the lot and this was to replace my 1997 Saturn that had 265K Miles (I've recently been told by a mechanic "it only lasted that long because it was a 5-speed"). I thought it was a wonderful car because of the previous one. I was sold a lemon, no other way to say it.

    Since then I have had so many issues I don't even know where to begin. From "check engine" light remaining on after several visits to mechanics to pay their fee to do a diagnostic only to have the same issue 2 days later. So, now I don't go anymore for that. The next issue was Power Steering. This happens whenever it feels like it and no one can seem to diagnose that either. I can be driving 5 or 45 miles and all of a sudden the "Power Steering" will flash across the dash and that's it- no more power steering. I've almost been in a couple of accidents with this issue.

    Another on-going issue, my "service tire" is always on along with it's blinking "!" in the bottom right that never seems to go away. The newest issue are my brakes! Every year I've had the car I've had to replace the rotors and brake pads. I've changed mechanics, took it to the dealership and now Pep Boys and it doesn't matter, I will need them placed again I'm sure before next year. This March, I bought new brake pads, rotors for the front. Last week, my car began to grind to a stop. What happened to the squeal when the brake pads get low?! Never had that......went straight from stopping to grinding. Thank God Pep Boys honored their warranty and replaced everything again for free just last week. But I'm so tired. Is there anything I can do about this?
  • gmcustsvcgmcustsvc Posts: 4,003
    Hello dj32953,

    If you're interested in having your Saturn repaired at the dealership for any electrical issues we'd be happy to assist. We understand that this problem may frustrating for you and want to help in any way possible. If this interests you, please email me at socialmedia@gm.com [attn Amber]. Please include your name, VIN, current mileage, contact information, and dealership. Please also reference your screen name. Thank you.

    Amber N.
    GM Customer Care
  • Hello Kristie,

    I need some help. I purchased a Saturn 2008 Aura last year and all I had was problems and recalls. My door locks would go up and down while driving every other day. When it rain it was worst. But when I take it to the shop, then it would stop. They couldn't fix it because they couldn't see the problem. Then my check tire pressure light would come on and off. I took it to the shop, the tire pressure was fine. Then the auto-theft light would come on and off. Traction light would come on and off. Basically the car had a mind of its own. I drove the car about 10 miles October 31, 2013 parked, walked across the street my car became a blaze of fire. The fire department said it started from the engine. This car was a problem from day one. GM said they wouldn't help because in my state the Breach of Warranty Statue of limits ended August 2013 6 years from the time the original owner purchased the Vehicle. I am still paying for this car. GM are so wrong for not protecting our safety. I could have died and that is what it is going to have to take before any action to be brought forth for these unsafe Saturn's Aura. What do you suggest?
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