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Nissan Pathfinder Transmission Problems



  • I am dealing with Nissan now on the radiator/transmission issues. I was told by the Nissan USA rep that they have not had any complaints with this in the past....that's not true! Then the manager left me a message and said "You know Nissan's stand on the issue. Call with any new messages." Nice customer service. My service advisor at the Nissan dealership agrees that my transmission should be covered under warranty and tried to get Nissan to take care of it to no avail. The dealer I brought my car into had someone in two weeks prior to me going in with the same problem. They got their repairs covered by Nissan. However, Nissan has recently suspended that claim (after the work was completed) and now the dealer is out the money. I have contacted the BBB and have an open complaint with them and am now collecting the needed paperwork to send to them. Hopefully they can help get this issue resolved and have Nissan pay for the transmission. My Pathfinder is an '07 with 59,000 miles on it. I am so disgusted with the lack of concern on Nissan's part. They are not standing behind their cars and clearly don't care about their customers!
  • Call Nissan USA and ask for the next level Manager. Keep going up the Ladder. Contact your Local TV Stations. There is usually a "Help Me" reporter. And tell him or her about Nissan's lack of compliance.
  • qkj2qkj2 Posts: 14
    I feel as if they are trying to get me for as much as possible since they are covering the transmission at no cost. They quoted me $745 for the Nissan radiator and $280 for labor...I just want my truck back, it has been at the dealership for exactly 1 month today.
  • dcgonefishndcgonefishn Posts: 2
    edited February 2010
    still have not taken pathfinder to tranny shop to have transmission mount replaced as recommended by them. As posted earlier, we had the torque converter replaced and we still are experiencing the vibration that so many others are having. Considering also doing the bypass tranmission cooler that some have recomended, but I am afraid that damage has already been done and this would be a waste of time.
    I may end up in jail with the complaint that I filed with today.I guess it would be worth it if it would cause enough customers to complain and finally get Nissan to admit they are at fault and do something about this problem. Any suggestions?
  • They're screwing you. Under an arrangement with nissan north america and my dealership i paid $450 (1/2 dealer labor cost) and it took about 2-3 wks for it to be done. It's time to turn into Satan and get on their asses.
  • I reported defect to department of transportaion, highway safety council. Do the same.
  • danscdansc Posts: 4
    That quote is high by 25% or so.

    I have in hand an invoice for that exact job (replacement of a radiator in a 2005 Pathfinder) it breaks down as follows:
    Labor $250.00
    Radiator $389.00
    Antifreeze $24.99
    Discounts $-66.40 (Parts + Labor)
    Sub total: $597.59
    Shop fees: $42.50
    Sales tax: $60.81
    Total cost: $700.90

    I’d be happy to email you a copy for you to go show to your dealer.

    My story summary:
    Transmission failed Mar 2009, I saw this forum and went "Uh-oh"
    Dealer replaced transmission under warranty (Under 60k miles)
    3 months later the radiator leaked into the transmission and ate the new one!
    Dealer replaced the transmission at their cost, but charged me for the radiator - Nisson wouldn't negotiate AT ALL with us.

    The rig is still running but I plan on replacing it next year. We will never buy a Nissan again.
  • qkj2qkj2 Posts: 14
    I'm annoyed now...Initially they said I could go with an after-market radiator and with labor & antifreeze it would be $702. They then called me back and stated that Nissan will not cover my transmission costs if I do not use the Nissan radiator and thus came the crazy quote of $1025. I called parts today to get a price on a nissan radiator and was quoted $521.78, that is not the same $745 (radiator alone) I was quoted originally...I am beyond angry because I called to (1) find out the status of my truck (2) inquire about the differences in the radiator cost and the operator claims there is only 1 service advisor @ the shop today and kept me on hold for 36 minutes before I hung up.

    dansc if you could email me your quote, I would appreciate it. I am going to the dealership tomorrow prepared for all out war....Nissan will never get my money again!!
  • I stumbled on this post yesterday and after further research I ran out to order a new radiator. My 2005 Pathfinder SE has 110,000 miles and I've had minimal problems with it, this is the best vehicle I've ever owned and though I do think it's shady on Nissan's part not fix something that is a known problem I will continue purchasing vehicles from them. I do appreciate the posts on here and will be doing my preventative maintenance today. Also I was able to find a PDF copy of the 2005 Pathfinder Service manual online for $20, This manual looks to be OEM and is easy to follow. If anyone wants to tackle this (assuming your transmission is still good) on their own you can reply to this and I'll include the link for the manual. Good luck to all.
  • Just got my 2006 Pathfinder back from the mechanic, transmission fluid ended up in the radiator and vs. versa. It looked like chocolate milk. It cost me $1,500.00 and the shop isn't positive that the transmission is ok. The mechanic contacted a local dealer looking for a new radiator and heard from them this has been a common problem....I will contact and complain to the sources listed, but has anyone heard any news about a recall? Used to love Nissan's, now I'm not that thrilled!
  • How did it work out? Just added my post to this mess, 2006 Pathfinder- had to replace radiator for $1500- crossing my fingers that tranny isn't shot, too. Did Nissan do anything to compensate?
  • hi i have a 1988 nissan pathfinder with a plow on it i only use it to plow my driveway.when i am backing up it goes good but when i put into drive an start goin it feels like the brakes are on i took them all apart an they r free moving
  • I picked up my Pathfinder the other day. My service advisor told me Nissan called him and asked him why they would tell me about the other Pathfinder that was in with the same issues and that they (Nissan) initially agreed to cover everything. The service advisor said because it was the truth and he thought they would then be covering my car and he didn't want me to worry about it. Sounds to me like Nissan is hoping to keep this problem under wrap! I'm sure the BBB will be interested in hearing about that as well. So far, Nissan is not interested in doing any type of recall. They told me on the phone that nobody had ever complained about this issue. I trust my dealership and service department where I bought my Pathfinder from, but I certainly don't trust Nissan!!
  • Can't believe that even a Nissan radiator costs that much considering it's made by another company. (most likely Toyo Corp) As for $280.00 for labor? I wonder what the "book" time calls for in labor. That sounds a bit high to me seeing how I can change mine in my driveway in 30 minutes. Though I don't have a 2005 Pathfinder, I've looked at one, and there is nothing special that should make the labor that high to replace the radiator. At least they are covering the transmission!
  • v53v53 Posts: 1
    I also am getting the proverbial runaround. I have had the Pathfinder for 4 years and have 54000 miles. Nissan NA has declined to honor their 5 yr/60K drive train warranty, even though I purchased an extended warranty at vehicle purchase (which covers the radiator but not the tranny). They say it is a third party extended warranty, and not theirs. The dealer made no distinction when I purchased. Shouldn't matter. Nothing in the warranty states there are "conditions" that would void it. This is clearly fraud.
    I have a call into the GM at the dealer where I purchased it but do not expect a call back. I intend to contact BBB, Hwy Safety Admin and Federal Trade Comm. In addition, there is a TV Consumer Advocate Reporter that lives in the neighborhood.

    Perhaps a Class Action Lawsuit will do the trick - ANY LAWYERS OUT THERE WILLING TO TAKE THIS ON?
  • gharpmangharpman Posts: 88
  • rmt8571rmt8571 Posts: 8
    I spoke to a supervisor at Nissan last night who said the case is closed on their end. She told me to an option was to contact the BBB and seemed very surprised when I told her I had already sent in all the paperwork. I got the standard "I understand your concerns" speech from them. My response was, "No you don't. You're not the one out $7200." I'm waiting to hear what the BBB has to say about all this. I even included these blogs in my mailing to them to show a continual pattern with Nissan refusing to do anything. I encourage everyone to do the same.
  • matt188matt188 Posts: 2
    My gas gauge has failed and is triggering the check engine light. The dealer wants almost $500 to replace it so I have been tracking my miles to avoid running out of gas. I heard on the news tonight that Nissan is recalling some trucks and SUV's for faulty gas gauges. Does anyone know if the 05 Pathfinder is part of the recall?
  • qkj2qkj2 Posts: 14
    You have to keep fighting, I did not give them any reason to believe that I was giving up on them covering the transmission. I requested to speak with managers and advised them that I would file complaints with everyone possible until they honored the trans warranty. I've gotten two different regional specialist at Nissan NA to confirm with me that they have seen other cases like this so don't let them tell you that your case is unique. I was able to get them to cover my transmission and I have 58,036 miles on my Pathfinder. I am still willing to do whatever is necessary to hold them responsible for both the radiator & transmission. I really don't think we should have to pay for replacing the faulty radiator, which I made them confirm before replacing that this "new" model does not have the same issues. Nissan needs to be held responsible!
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