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Pontiac G6- Water leak

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Comments

  • amscottamscott Posts: 9
    I have an '07 and I took my car to the dealer a few years ago. They said they fixed the sunroof issue but I haven't had my back seat in my car for over a week now. I had to remove my back seat because the padding under the seat is soaked, and my back seat itself is wet. My car stinks so bad no one wants to drive in my car. It's always wet...I'm allergic to mold, so if there is now mold in the car, it's making me sick. I always sneeze when I get in my car so I'm assuming it's mold. I'm so frustrated I just want this problem fixed and I can't afford $400 to take it to the dealer again for NOTHING to be done. I refuse to do it. I can't afford a new car... this really stinks.. I regret buying this car.
  • I am having the same issue. I have an 2007 G6 GT and after we had a big rain storm the next morning I went out to my car to find the middle of my passenger side floor mat was soaking wet and so were papers that were on the floor. There were no windows left open. There was a puddle in the middle of the front passenger side floor . After seeing all the posts I can see Im not the only having issues like this.
  • I was able to fix mine for free. Took about an hour. If you would like to email me at pixie12806@cox.net, I would be glad to try to put together some pics of how I did it?
  • I was able to fix mine for free. Took about an hour. If you would like to email me at pixie12806@cox.net, I would be glad to try to put together some pics of how I did it?
  • gmcustsvcsarahgmcustsvcsarah Posts: 1,964
    pontiac7914,

    We're sorry to hear that you've had a leak in your G6; if we can look into anything for you please don't hesitate to get in touch with us at socialmedia@gm.com (include your name, the last 8 digits of your VIN, and your contact information).

    Regards,
    Sarah
    GM Customer Service
  • amscottamscott Posts: 9
    I took my car to a body shop because you can't trust the dealers. They like to up sell when there is nothing wrong. Go for an oil change and they sell you brakes. Get the brakes and they sell you a battery..they are a total rip off. It actually turned out to be the AC unit as some of the other people on the forum mentioned. GM says they can't help me unless I take it to a dealer. So now I have no choice but to take it to a dealer who is going to "rape" me on the cost charging me $100 per hour… If it doesn't get fixed for free I'm filing a class action suit. I'm sure there are enough people on this site who will join me.
  • amscottamscott Posts: 9
    I have had this problem since the day I bought the car. I took mine to the dealer and they said they "fixed" a leak in the sunroof but it never stopped leaking…2 1/2 years later the mildew is so bad I can't even drive the car.. Mine is in a body shop now and they took my entire car apart and found it to be coming from the front AC condenser behind the dashboard. To fix this the entire car needs to be taken apart to get to the unit. My entire passenger side floor is saturated and I have no choice but to take it to the dealer if I want GM to assist… they have you over a barrel otherwise they say they can't help you. They are the biggest scam ever. I'm thinking of filing a class action suit because the issue in my '07 G6 has never been fixed and I can't afford to keep taking it to the dealer.
  • amscottamscott Posts: 9
    I'm still getting the runaround from GM. I had the roof "fixed"in Dec 2009 and cost me about $400 to reattach the drain tubes… it never stopped leaking.. I don't have the money to keep bringing it to the dealer… GM won't pay.. I'm trying to escalate it, they don't care… they keep saying no.. the dealer wants to charge $700 for the extension tube kit… needless to say, I've called my lawyer this morning to see what legal action can be taken. I think we need a class action lawsuit if they aren't going to issue a recall, then we all need to get together on this and force GM to fix these issues…
  • dlinerdliner Posts: 6
    I totally agree with AMScott and will join you on your efforts. My understanding is that the leak is not a safety hazard and therefore does not qualify for a recall. I totally disagree as in my case while driving in a pretty good down pour, water all if a sudden started pouring in from the interior light fixture between the two visors. This was of course totally unexpected and scared the crap out of me causing me to run off the road a bit. I wasn't hurt but had I swerved to the left instead, it would have caused a head-on. Keep me posted.
  • amscottamscott Posts: 9
    And in my case, I am allergic to mold, so every time I try to drive my car now, I have sneezing fits, which of course cause you to close your eyes when you sneeze. AS if driving in a car filled with mold is not a hazard, sneezing while driving is.. Needless to say, I called my lawyer yesterday, and am waiting for a call back. While on the phone with one of the GM supervisors, I specifically asked her "so GM knew this was a problem from 2005-2009 and is refusing to take responsibility for the issue" and she responded yes they were denying to take responsibility. I about lost it… I asked her again just to make sure I heard it right… and she said the same thing… so I'm waiting for a call from my lawyer to get the ball rolling. it will only take a few of us and I hope at least a few of you will join me if I can get this moving. We need our cars fixed and some of our money back for those of us who have already paid into this issue with no resolution. I"m so angry…I will never buy GM as long as I live and you can bet I will stop ANYONE I come across thinking about buying a GM car.
  • gonogogonogo Posts: 872
    Use the lawyer money to have a independent repair shop do the extensions.
    You will then get results.
    If mine leaked, I would just repair myself, the instructions are online.
  • amscottamscott Posts: 9
    WEll, first off, I'm a girl, so I don't do car repairs myself. :-)

    Secondly, I have an excellent auto body guy who will probably be the one to do the repairs depending on what my attorney says, and how we choose to proceed.

    But most importantly, GM should be held responsible for fraudulently marketing this product from '05-'09 and selling it to unsuspecting customers who trusted them. It is a manufacturer defect which they were aware of and they are the ones that need to be held responsible, not the people who purchased the defective merchandise. IN a class action suit, the lawyers don't get paid until there is a settlement so it won't cost me anything… we get our cars fixed and GM pays for the damages as they should have done all along. They should not make people sue them, they should make good on something they never should have been selling in the first place. It is a real shame that GM is this pathetic. Look how many suits are against them in general. I googled it, and they have plenty of people suing them for the garbage they sell. They just don't want to make good on any of their defective merchandise.
  • gonogogonogo Posts: 872
    Good luck on your class action suit, let see 1-2 years to get done, maybe.
  • Kirstie_HKirstie_H Posts: 10,870
    What you say is true; however, lawyers don't just take on any old lawsuit - they only take the ones they believe they have a good chance of winning. This one would likely be un-winnable due to the bankruptcy protection GM received.

    Additionally, as gonogo mentioned, lawsuits generally take years to resolve and frequently do not get resolved to the benefit of the consumer.

    Reporting your issue to the NHTSA at www.safercar.gov is a good idea.

    MODERATOR
    Need help navigating? kirstie_h@edmunds.com - or send a private message by clicking on my name.
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  • amscottamscott Posts: 9
    Thanks for the info I'm going to report the issue to everyone and anyone that I can. Even if I have to call the news media… It doesn't do me any harm to make everyone aware..
    and lawyers will take any case they believe they can get paid on. I'm sure there are loop holes somewhere… GM is not bankrupt, they are still responsible to handle warranty and safety issues of the cars that were manufactured under the GM name even if the Pontiac division went out of business, GM didn't.
    It only takes a few people to get the ball rolling… I don't have the money to make over $1,000 worth of repairs myself.. replacing the moldy carpet, paying for their labor charges, etc. They should be held responsible. I'll do what I can...
  • Kirstie_HKirstie_H Posts: 10,870
    GM is not bankrupt, they are still responsible to handle warranty and safety issues of the cars that were manufactured under the GM name even if the Pontiac division went out of business, GM didn't.

    I'm sure an attorney can give you more complete information on this; however, the statement quoted above is untrue, legally, even if ethically you are correct.

    MODERATOR
    Need help navigating? kirstie_h@edmunds.com - or send a private message by clicking on my name.
    Share your vehicle reviews

  • ralkaralka Posts: 72
    most of the time this issue can be resolved for under $200.00 without the extension tubes. it takes about an hour and a half.
  • amscottamscott Posts: 9
    WEll the GM dealer quoted me $700 to install the extension tubes, so if you can tell me how to fix it that would be great… since it was raining inside my car yesterday.

    :-(
  • deonnahelpmedeonnahelpme Posts: 4
    edited September 2012
    HI IM ALSO A VICTOM TO PONTIAC G6 LEMMON,I HAVE BEEN GOING THROUGH ALL THESE POST ALL NIGHT,AND IT IS VERY SAD THAT A AMERICAN MADE CAR COMPANY WOULD RIP OFF THE AMERICAN CUSTOMERS.WERE DO I START I HAVE A 2009 PON.G6.AWEEK AFTER I BOUGHT THE CAR A MOLDIE SMELL CAN THROW THE AC.TOOK THE CAR IN THEY PUT A DEOTERRIZER IN THE UNIT.THEN 2MONTH LATERSAME PROBLEM TOOK CAR IN AND THE SERVICE TEAM GOT WITH THE MANUFACTOR AND PUT IN A NEW UNIT,ALSO REPLACED MY CARPET.WITHIN A WEEK WATER WAS POURING OUT FROM CENTER CONSOLE ON BOTH SIDES.THEY THEN STATED THEY FIXED THE PROBLEM.AND TOLD ME THE AC UNIT SLIPED AND CAUSED THE LEAKING..WELL SEASONS DO CHANGE IN THE WINTER NO PROBLEM..WELL SUMMER COMES ALONG SAME PROBLEM TAKE THE CAR IN THEY DO SOME ADJUDTMENT AND BACK ON THE ROAD.THEN THE SMELL IS BACK NOW MY CAR IS LLEAKING IN MY BACK PASSAGER FLOOR BOARD ...THE SMELL AND MOLD HAS NEVER GONE AWAY..I CAN FEEL THE MOLD GROWING IN MY CAR IT MAKES ME SICK ,MY COWORKERS,FAMILY,FRIENDS&CLIENTS STATE WHAT IS THAT SMELL...I HAVE 37,OO.MILES ON MY CAR I HAVE UP HELD MY PART OF THE CONTRACT NOW IT IS TIME GMC HOLDS UP TO THERE'S IM A VERY DISSATIFIDE CUSTOMER ...THERE IS A LEMMON LAW AND I WILL FIGHT TO GET WHAT I DESERVE I HAVE PAID 15.000 ALREADY AND HAVE ALOT MORE TO PAY I WILL NOT BE STUCK WITH A LEMMON AFTER IT IS OVER.. PLEASE HELP ME

    OH YEAH IAM GOING TO WALK OVER TO THE BRAKE SHOP TO PICK UP MY CRAMPY CAR IT IS A NIGHTMARE..THEIR IS ALOT MORE WRONG WITH THE CAR BUT I NEED TO PICK UP MY CAR BEFOR NOON.............
  • hi i was just wondering if you thought that your leak is coming from your ac unit like mine is. because the ac unit cant be installed properly that they silp inside cause the dranagr to leak all inside your car.keep me poated
    deonna
  • Good morning deonnahelpme,

    We're sorry to hear about the leak in your Pontiac. If you would like for us to check into this further through Customer Assistance, please email the following information to us at socialmedia@gm.com: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your dealership.

    Sarah, GM Customer Service
  • Problems with my Pontiac G6, when it rain hard I have water leaking inside the car thru my light fixture. Took the car in to the dealer but could not find any leaks. Took it back home and ran water for about 10 minutes over the sunroof but did find any leaks. Not sure if anyone is having similar problems.

    Thanks,

    Yvan B
  • hello navy2929, my pontiac g6 2009 is leaking from the ac unit into my floor board in the back passager side. i first noticed a smell the first week i bought the car in 2009.took the car into the service department and they put this deoderizer in my ac and i was ok for a while.but the smell kept coming back.the dealership put a new ac unit in my car and said it was fixed.well the next couple of day water started pouring out on both sides of the console took it back in and they said they fixed the problem.now the ac is leaking down my console into the back seat it always has water in it and smells like mold.the other day after i turned my car off i noticed water dripping on the out side under the car on the passagers side right were the water is on the inside.it was dripping in 4 places under my car from the ac unit. one of the sales person from the dealership stated it is a manufactor defect and they always have the g6 in their service department...what it is the ac unit can not be installed properly in the car causing it to slip and fall and leak inside the car and everyone thinks it is leaking somewere but its not ..let me know what you find out and i would love to know the year your g6 is and how long you have had it...thanks deonna
  • Good morning Yvan,

    While it's great that no leaks have been found, we can certainly understand your continued concern. One option may be to get a second opinion - contact us at socialmedia@gm.com if you would like for us to check into this further with you (include your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership).

    Sarah, GM Customer Service
  • gonogogonogo Posts: 872
    I would like to know more about this slip and falls blocking the evaporator drain, does not sound right.
  • gonogogonogo Posts: 872
    This Service Bulletin from GM water on front and rear floor, AC drain needs modification. GM knows all about it.
  • Yes my dealership knows all about mine since 2009 when I bought it brand new with 16 miles on it. One week later I took my car in with a mold smell coming from ac unit and 3 years later they still are unable to fix the problem. And after doing research the issue has been going on since 2005-2009 and they have continued to make a defective product my allergies are serious and mold can make people very sick and even death. Please enlighten me and hundreds thousand other consumers that buy American made products. Deonna
  • gonogogonogo Posts: 872
    It's inexcusable that they can't get the evaporator drain to work properly after all this time, it's not rocket science.
  • For the mold smell coming from the a/c (out of the vents), have the dealer activate the "blow after" feature on the HVAC controller. I had it done to my "08 G6 in 2010 and have not had the moldy smell since.
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