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My 2000 Dodge Durango IS A LEMON!

robbo3robbo3 Posts: 2
edited March 7 in Dodge
It all started at 1700 miles...our transmission
would not shift out of second gear and sometimes
1st gear. We brought the vehicle in 3 times for
this repair and finally they fixed the problem.
The cable was not properly installed. THEN...2
weeks later, intake manifold gasket was leaking and
replaced. Another 2 weeks, the leaf springs shot
and replaced!! Another 3 weeks, intake manifold
gasket - Can you guess, replaced again. Another
month later, another set of leaf springs replace.
Arbitration, lost! Lemon Law Lawyer found, won
case in 4 weeks. D-C bought back vehicle and gave
us our down-payment, plus all monthly payments
without taking mileage, which was currently at 7K.
Need a lemon law lawyer in midwest - contact Greg
Moss - email, gmoss@consumerlawcenter.net. They
were great! Advise, do not buy D-C vehicles, they
are POS's!


A new happy 2000 Chevy Tahoe owner
Robbo
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Comments

  • Somewhere there is a similar story about every make & model vehicle ever produced; this has absolutely nothing to do with the anticipated reliability of this vehicle line; just skunky advertisement for an ambulance chaser. Au revior!
  • jadtuckerjadtucker Posts: 4
    I purchased a new 1998 Durango as soon as they came out. Within two days I was already having it worked on. Within the fourteen months that I had the vehicle the following went wrong...4 radios replaced, several window motors, the AC had a freon leak, and I believe that transmission wasn't acting quite like it should. I traded the Durango for an Intrepid. I have had as many problems with it as I had before. I love the design and appearance of both vehicles but am utterly disappointed in their quality.
  • If you had the oil changed at a Jiffy Lube (or local equivalent) you should be able to go back and get copies of all your receipts - they can just print them out.
    If you can prove that you changed the oil at least every 7500 miles, you should have a case to argue.
  • lokkilokki Posts: 1,200
    If you exceeded one of them, Chrysler is going to walk.. you seem to have 5, 6, and 7 K between changes. As for receipts, either a receipt, a check stub or a credit card payment ought to work. Additionally, may oil change places enter you into their computers (they ask address, year make model and milage of your car)... you could try going back to them and seeing if you are listed as having had service from them on a specific date. Please let us know how you make out.
  • Have a 2000 Durango R/T with 4,000 miles. It's a true dog. 0-60 on an accurate watch but using speedometer is just under 13 seconds. Runs good and sounds great but Dad's 2000 Dakoda quad cab with 4.7 is much quicker. Added K&N, and Jet chip with no noticable results. Any ideas on what is wrong with this vehicle? Will these 5.9's really run? My 99 Chevy pickup with 4WD and 5.3 will run circles around this thing.
  • Pry out the empty beer bottle that's been stuck behind the foot feed since last month and try again- you aren't a cheesehead are you? Anyone thinking the R/T (Road & Track) emblem actually means anything other than cosmetics is deluded- 1969 Charger R/T, 426 or 440, now there's a hauler! Probably got better gas mileage too!
  • luvboxrsluvboxrs Posts: 47
    Unfortunately I wasn't able to use the lemon law for my 99 Durango. In my state you have to have the same repair done numerous times within 12k miles. My situation was this that and the other thing breaking--you don't get any credit if 8 different things go wrong!

    I unloaded it after 18k miles and 15 months of miserable ownership. I'm glad it's gone!
  • liz99liz99 Posts: 4
    i just experienced a new problem with my '99, 5.2L ,2wd,DD. i now have 28,800 miles on it, and last Thursday, my husband and i were just coming back into town from vacation,dropped by local pharmacy to pick up prescriptions, and the darn thing would not start!!!! thankfully we have roadside service, so we called for a tow truck. ended up being a dead battery. dealer replaced it under warranty for us. although we are still suprised it happened so soon.
    also, i am putting it back into shop for third replacement of window motors, and valve clatter!
    the steering wheel also makes a popping sound sometimes when turning. i have no idea what that could be. if anyone does know, please let me know.
    oh, and almost forgot, i have noticed oil leak. so obviously i am concerned about that. will let board know how shop handled it.
    LIZ
  • liz99liz99 Posts: 4
    i also have had problems with tire vibration ever since first tire balance/rotation. every time i have tires rotated, i have shop inspect tires for wear. they always look fine, but tires continue to feel like they are out of balance. feels like i am riding on uneven bumpy road when the road is smooth.(tires seem to double bounce) sometimes feels like a bolt is loose and the tire is going to fly off! it is just something i have lived with until i can get new tires put on. although the tread looks fine. just in case anyone else has experienced this, i discovered what the problem might be from looking at another vehicle site. apparently it is in the tires....Goodyear Wranglers are also on the tahoes and suburbans. i have read they have the same common problem with vibration and rotation problems. things were fine until that first rotation/balance. one owner reported, replacing the tires with new Goodyears, and had same problem. he finally put on Michelin LTX tires, and has had no problems with vibration.
    it makes me wonder if i should do the same.
    has anyone else done this , and if yes did it help? this is a very important issue to me, because even though i love my 99 Durango, the ride is so rough from the tires now, that it makes me consider selling it for another vehicle. i need to know if replacing tires really will help.???????
  • luvboxrsluvboxrs Posts: 47
    Your dead battery doesn't suprise me...most makes of car have rather short-lived batteries as standard. I remember my Honda Accord battery died around 30k.

    As for your popping steering wheel, my 99 2wd Durango received 4 (FOUR!) steering columns in 18k miles for this problem. It was never resolved, and still popped and clunked until the day I traded it.

    Leaking oil could be the intake manifold gasket--another thing I had to have done on the D--I've seen some owners who've had more than one intake manifold gasket job done. Ridiculous!
  • markwmarkw Posts: 8
    Most Chrylser vehicles are at best average or below average build quality. The issues described are unusual and unfortunate. In my opinion they are to be expected to happen to a greater percentage of owners than makes/models that are rated better than or much better than average.
  • mrboostmrboost Posts: 32
    Maybe you should visit the DOC Forum.

    Over 1200 members in the DOC, and many more visit their forum.

    Not too many bitching about build quality, so maybe the quality is above average.

    Main complaints are: broken studs on 98(TSB), ball joints, some have issues with AC. Some problems with slipped intake gaskets(TSB), squeaky leaf springs, power window motors.

    I am amazed at how few problems are reported by their owners. If you read Edmunds, every DC,Ford or GM product breaks the second you drive it off the lot :)

    Mine, 2000 D, has had one bad key FOB, and a TPS replaced. Runs great, rides great! Fit and finish is very good!

    Good Luck
  • mrboostmrboost Posts: 32
    I was told by many on the DOC to rotate every 5000 on the Goodyears.

    I have done that and have not has a problem yet at 12K miles. I was told they get an uneven wear pattern and then once that is in the tires, your sunk.

    I am told this can be a common problem on AT type tires. Best defense is to rotate often.

    Also try having them high speed balanced.

    Good Luck
  • dojodudojodu Posts: 1
    Anyone having difficulty with cooling in the 2000
    Dodge Durango? The AC is intermittent, will be running just fine, then air doesn't stay cool for a while, then maybe it will cool down again. Is
    perplexing -- dealership doesn't seem to know what
    to do with it. With 20 plus days of over 100 degrees, this is not a good experience. Thought
    someone might have had a similar problem and found a solution.
  • mrzangmrzang Posts: 4
    manhatten2 - do you have emission laws where you live that your vehicle has to pass. I also have an R/T and it is A LOT faster than that! It is no race car but is quicker even than my friend's Neon (they are pretty quick little cars). I am confident that mine would not pass ANY emissions standards - you can see the fumes coming out of the exhaust. Basically I think the only difference is the exhaust and suspesion. The additional 5 HP they advertise could easily be found in a more free flowing exhaust system - which it has. Low range is not quick - I think the computer detunes it. High range is where you will want to run you test and you need to go from no throttle to full throttle immediately (don't ease it). If you stomp it from a dead stop it should accelerate quicker than 13 seconds. The only R/T that currently hauls @$$ is the VIPER. The old ones were sweet but now you're going to an apples and oranges comparison.

    If you can't get to the bottom of the performance problem you should go have it dyno tested. On the R/T Durango (mine @ least) it has a HP rating on the window sticker. If your dyno results aren't within reasonalble limits of the window sticker, you should have some course of action against Dodge.

    Mine is completely stock but I am considering putting a shaker hood on it (can get them for about $700 and they are REALLY cool) but don't plan any performance upgrades unless they will help my miserable 13 mpg.
  • liz99liz99 Posts: 4
    hey, thank you so much for your input. it really helps to know others have experienced some of the same problems. maybe i should not have the steering column checked out. sometimes things are better left alone. thanks,LIZ
  • liz99liz99 Posts: 4
    yes, i agree just about every vehicle i have read on here, has had thier problems. still its a good idea to see the ones with the most. i researched before buying my DD, and now i return to posts to see if any owners are experiencing any new problems, and to ask questions about my own. i also check out the durango club.

    i also have had problem with broken studs, window motors, fuel tank gauge broke, valve clatter,etc.... most of it i considered small, "breaking in of new vehicle", but when things happen repeatively, that can get annoying.

    also, i saw today on the side of the road, a DD getting some gasoline from a tow truck man. it was a lady, and i knew exactly what she was going through. its pretty embarassing when you look like you run out of gas three times, all which i could not control. took two trips to shop to get that fixed. when i saw the lady on the side of the road i felt like yelling out of my window from traffic,"hey, i know what the problem is, i've been there, done that".
  • johnr41johnr41 Posts: 1
    All you guys [non-permissible content removed] and complain about all the problems that you have with your POS Dodges, If you haven't figured it out yer Chryslers and Dodges are absolutly the worst cars and Trucks on the road today, except for Kia's maybe (And at least they have a long warranty. I cannot figure out how an educated person can look how poorly they rate in crash tests, reiability, fit and finish, gas milage, general refinement, and say gee I'd like one of those, I like to be left stranded !!! The sad truth is that Japanese cars ARE better than American cars in every way. I have owned 2 Acuras my first was an 89 Legend, I actually had it so long I got sick of it. It is more reiable than a new Chrysler product !! I just got a new TL and it is 10 years a ahead of anyting American ( If you want to call Mexico-Canandian mad cars American) If anyone reading this is looking to get a Durango ...don't you can get a Lexus RX300 or the new Acura MDX for the same price and you WILL be much happier...
  • pat455pat455 Posts: 603
    Well john41, I guess we are ALL entitled to our opinions, you included, wouldn't you agree?

    You like the kinds of vehicles you like for your own reasons. That is also true of other posters here.

    No need for the personal attack.

    This topic in this conference is specifically designed for discussion of maintenance and repair issues, INCLUDING problems with the Durango. There are plenty of topics here where people are discussing problems with Japanese vehicles.

    If you have something constructive to contribute, please do so, but keep in mind that the Participant Agreement specifically calls for your agreement "to disagree in a civil manner should I take issue with the statements of another Town Hall participant or any Edmunds.com, Inc. Editor or content contributor.  I understand that civility and respect underlie the success of an on-line community such as Town Hall."

    Thanks for your cooperation and understanding.

    Pat
    Community Leader/Maintenance & Repair Conference
  • mbiegelmbiegel Posts: 1
    Hi..I bought my Durango about 3 weeks ago. I drove
    a Grand Cherokee for 5 years/90,000 miles..before
    purchasing the Durango. Heres the main problem..
    I will be driving down a road in my town... going
    30/35 mph..and all of a sudden the wheel turns
    hard to the left.. and the back of the truck fish
    tails out to the right..so frightening....for that
    split second.. I lose control of my truck. What will happen if I am doing 60 mph.. it doesn't constantly happen... but when it does.... wow!!
    Yesterday it happened and my 10 year was slammed
    into the door and back again. My dealership says
    there is nothing wrong with my truck. They say that I just have to get used to driving it. Around
    the 2nd day that I owned DD.. I would hear a clunk
    noise.. when i would step hard on the brake...I
    took it in.. went for a drive with their top mechanic... of course no clunk.. then I told him
    to hit the break hard.... clunk.. he goes in reverse..break..clunk..now says there is a problem
    I leave the truck.. and come back the next day..
    the service mgr told me that instead of trying to
    find the prob... he looked up clunk/braking on
    the computer... and whatever came up.. he then ordered all the different parts... 5.. and replaced...no more clunk..but changing 5 parts in
    a brand new truck?? Then I have this loss of control... I am so freaked out.. I never experienced this with my Jeep or my acura... I realize that if you go over a big pothole.. you
    can lose control... but this happens on a straight
    flat road. I had 2 mechanics test drive my truck
    for me from a private auto repair shop.. I have known both mechanics for 15 years... they came
    back and said that the truck drove like it had
    100,000 miles on it... I have 700 miles on it...
    The mechanic who owns the shop.. said it was the
    stiffest drive he had ever experienced .. he drives a bronco..and has always owned a truck.The
    other mechanic said that the ride was horribly
    bumpy.. he felt that there was a shock/suspension
    problem. Last nite I had a friend test drive it..
    he couldn't belive the way the truck locks up when
    going in reverse in 4WD...it sounds like the truck
    is moaning... like a brake is on the 4WD...locks up... oh I am so depressed.. I love to drive....
    Please someone write to me and tell me what to do.
    I want my money back. Does my truck sound like its
    a lemon? Thanks for reading all of this.
  • I have been in the market for a 2000 leftover and have been doing much research.I was a Chysler tech for twelve years and now in my own buseiness in my quest to getting this I have been to the dealer several times and spoke to my former techs. that still work there. First does this Durango have a full time transfer case if you do not know look at the four wheel drive stick shift if it has 4lo at the top neutral 4wd 4wdhigh you have a full time transfer case? Second do you have a positraction rear differntial? Third do you have a 4.7 engine or a 5.8? All these items could have an effect on driving conditions.
  • I'm planning to buy a leftover 2000 DD SLT 5.9 V8 this week. It has 31" Goodyear tires. MSRP $33075 Less $2805 discount and $1500 Rebate (.09% financing for 36mo). Does this sound like a good deal?
  • bnormannbnormann Posts: 335
    Bill,

    This is the sort of question you should be asking in the SUV or Smart Shopper conferences....

    Your host, Bruce
  • I purchased a Dodge Durango when they were first available in 1998 and currently have almost 60,000 miles on the vehicle (most of which are highway miles.) At about 55,000 miles things really started to go wrong. In addition to normal maintanance issues (oil changes, new tires, brake pads, etc.) I also had to replace two seals in the transfer case and all four ball joints (although the car has never experienced off-road conditions!) From talking with another Durango owner, it appears that he had the exact same problem. In addition, I have just experienced catastrophic failure with the transmission! This was not something I would have anticipated on a $30K+ automobile at 60k miles! My suggestion is if you are currently looking at a Dodge -- check your options! And if you currently own a Durango -- trade it in now!!!!
  • wtn57wtn57 Posts: 1
    I have an 2000 RT 5.9, 392 axle full time 4WD and have the same scrubbing noise from the rear end and a clunk noise from the trans when shifting out R to D with auto trans as (grobin54). I have only about 5,000 miles on my D. Any advise?? Took D back to dealer- dealer said it was the big over sized tires.
  • I was thoroughly pleased with my Durango until it hit 8 months old. On the way to work it just died. The warranty pays for a tow to the nearest Dodge dealership and it sat there for 2 weeks for them to "figure out what was wrong with it" all that time NO RENTAL CAR!! Did anyone else know that there is no paid rental car after the first day?? While in the shop the computer and 2 relays were replaced. When I picked it up I was no further than 1/2 mile the "ABS" and "BRAKE" sensorys go off. I took it back immediately and they said bring it back some other day...classic Chrysler attitude...I need help! I have called the 1-800 number for Chrysler and get really no response, but "Sorry". I am really think that I made a big mistake buying the Durango, though I love the look and options, but I did pay $30K for I thought a dependable SUV....Where did I go wrong?
  • I have a 2000 Durango with 10,000 miles
    so far, I have had a rear pinion assembly, then 2000 miles later, I had a new rear axle assembly installed, then at 850 miles, a new transmission! Oh yes, also, 3 sets of brake rotors!
    any body else
  • 1999 5.9 w/ 31k. After setting cruise control on flat road, engine revs up and down constantly. Is this a known problem? The other day I noticed just driving at a constant speed -did the same thing.
    Lemon?
  • Have yor dealer check TSB# 07-03-99. It seems
    there is a sensor that will shut down the AC if
    the coolant temp exceeds 240 degrees. When the
    temp goes down, the AC is reactivated. The fix
    includes a new cooling fan, fan clutch and fan
    shroud. IMPORTANT - The mounting holes on the
    new shroud are a bit "off". Have your dealer
    refer to TSB# 07-05-98. This tech bulletin
    specifies a minimum fan-to-shroud clearance of
    0.30 inches and authorizes him to drill the
    mounting holes as needed to obtain the proper
    fit. Good Luck.
  • Angela, It's been quite some time since I checked out our original message "2000 Durango is a Lemon" and just saw your message. Send your email to robbosnyder@msn.com and what state do you live in?? Unfortunately you will have to go through arbitration before you can do anything else, but email me for details. Their 800 Line will do you NO good whatsoever! We went through it all. It was a real mess, but in the end we won and got ALL of our money back and they bought back our POS Durango! Sorry you are having so many problems. We had 15 days of service in 90 days and you are right - NO RENTAL CAR! A very good ? to ask when purchasing a new vehicle.
    ROBBO3
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