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Mazda CX-9 Problems

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  • bmohorekbmohorek Posts: 3
    I bought my 2010 AWD CX-9 used in May of 2012 (36k). I
    heard the noise soon after, had the PTO and Transmission
    replaced by the local Mazda dealer without a problem, but the
    noise is still pretty much the same. During the time they had the
    car I got a free loaner 2012 and also heard the noise in that,
    although maybe less noticeable. What is your new transfer
    case issue?
  • k1200k1200 Posts: 40
    My cx9 2009 had major issues starting with the slot for the cd never being opened,
    windows opening for no reason while driving
    drivers seat self adjusting while driving
    a horrible creaking noise when you make a u turn , which resulted in Mazda tech putting lithium grease everywhere didnt work.
    All console light going out
    The most interesting was when I would turn the vehicle off completely, the interior fan (front and rear) would come on full blast and run for about 10 minutes.
    They told me "thats impossible" I had the mgr meet me outside and showed him, this killed my battery 2x.
    The last straw was while driving home 40mph I started to hear a grinding noise and the vehicle began to go slower and slower,
    Transfer case had died, metal fragments and various other parts in the fluid. Had it towed back to the dealer, who said Quote... The vehicle has apparently been used for racing and exposed to ocean water over 10 inches. ??????? really.... Im a senior citizen, in the City miles from any beach. and again really racing a cx9....
    They denied my warranty....
    I went to another Mazda dealer....cleaned it up had my lovely wife show it to them to sell it.
    The vehicle body was mint, garage kept etc....
    They bought the car, we now have another car not a Mazda....
    never again ;)
  • charron6charron6 Posts: 2
    I have a 2010 CX-9 Grand Touring that I bought new in July 2010. In February 2012 and with just under 37k miles, the transfer case and transmission had to be replaced. We were without the car for over a month while waiting for them to put in transfer case and transmission #2.

    The new transmission made a whistling noise that got higher (pitched) as you drove faster (sort of like a teapot when it boils). That transmission was replaced with transmission #3 in May 2012.

    We never even got the car back from the dealer before the next transmission (#4) was put in, as transmission #3 was defective directly from the factory with a crack and leaked during the dealers test drive within 24 hours after being installed.

    The car continued to give us problems in reverse (felt like it was bucking) and we had a motor mount replaced last week which cured the problem.

    We've never towed with this car and it's been driven by my wife daily. It's always been well maintained and never beaten on.

    For as many problems that we've had, I still continue to like this car. It gives a great ride and a very nice interior. But...I can't trust it anymore and we've got to get rid of it. I'd like to get the same car if Mazda would help me get into a new one given all of the issues that we've had, but I've asked them and they said no. To say it's frustrating is an understatement. While I've heard of many transfer case issues with this model, I have not heard of anyone having this many transmission problems.

    I'm considering a Pilot, Acadia or Traverse. Hopefully I won't have as many issues with my next vehicle!
  • bmohorekbmohorek Posts: 3
    Did Transmission #1 have the whistling problem or some other problem?
    Also, did trans #2 exhibit the whistling at certain speeds/gears? Finally, I
    take it that #4 does not make the noise at all?
  • charron6charron6 Posts: 2
    The only transmission that whistled was #2. The first one failed when the transfer case failed. The third one had a crack and the 4th one is running good so far (it's been about a month).
  • I have same issue with smart key but found that my iPhone was the culprit. The key doesn't like the smart phone. If I turn off the cellular network, it works fine. ALSO, when I change the battery, the rubber sleeve that holds it in place must be totally pressed in on ALL edges....hope this helps.

    To reset the key, (since smart phone disables it) you must take out the battery. PAIN, I know. But if you remember to keep phone away from the key, you are alright...
  • I concur. The keyless start on my '09 CX-9 has been the bane of my existence. I need a solution to this issue too.
  • Never put your key fob near your cell phone. The key fob won't work for a while after you remove the cell phone.
  • Had the same problem on my 07.

    The window weather stripping is faulty and folds over in the corner losing its seal. I drive on the highway at 75 plus a lot and it is very annoying.

    I tried silicone behind the weather stripping and it just came of. My fix was expandable foam behind the weather stripping to hold it out sealing it to the window. Worked great. Good luck!
  • davichodavicho Posts: 190
    I have the same issue on the front passenger door. Seems to come from the upper corner and happens to be right by your ear when sitting down. Can you post a link to a picture of your fix or can you email a picture to me. I'd like to fix it the same way you did, that wind noise drives me nuts.
  • I have a Mazda cx9 2011 it came with the wind noise, They ordered a part to fix it, I guess it was gasket on passenger door, it is better, but can still hear wind. now my brake booster went out around 37,000 miles.
  • tomw5tomw5 Posts: 9
    I had a 2011 CX9 with unbelievable wind noise. I could even hear it at a stop sign in the wind came across from the passenger side. We had the windshield replaced two times, The regional rep from St. Paul, MN went for a ride and initially assured me there was a problem and it would be taken care of. Later he changed his story to say there was nothing wrong. I had a 2008 CX9 with absolutely no noise. I must have had this vehicle into two separate dealerships at least a dozen times, but no one could find the problem. They finally decided they had changed the shape of the exterior mirrors and was nothing that could be done. I traded for a 2012. This eliminated most of the noise, but I do still hear some noise. I dealt with a dealership in Des Moines and because of the attitude of their service manager over this, will never return. Between this manager and the regional guy, I was absolutely shocked! The manager actually argued with me in anger on the phone at one point!
  • to around 1k and up to 2k when the vehicle is placed in park. A new throttle body was installed and it had no effect on the issue.

    Any suggestions?
  • Perhaps noise generated by air passing across sunroof (assuming you have one). There appears to be a design flaw here. Does it happen across all wind directions? If not, then probably sunroof.
  • Today, while driving normal speed on a fairly smooth city street, smoke started coming for the steering wheel. Not the column, but the little gaps between the actual wheel and the soft area. The smoke freaked my out, so I pulled over and got out. Closed the door and BOOM! my airbag deployed. Two minutes later my horn was sounding. The horn stopped but the airbag stayed inflated and smoking for quite some time. I did not hit anything, make a sudden stop or hit a pothole in the road. Completely random! Anyone else have this issue? CX-9 2007

    I also had the rear blower issue. It was intermittent. The first two times I took it in, they said it was a computer problem and that the reset they did should fix the problem. You all know this wasn 't the answer. It came back and I was frustrated and just dealt with it. Finally, I was annoyed enough that I took it in, post 36K miles, to have it "fixed" and they said they couldn't because I was outside of the warranty window. Well, I made it clear that I wasn't leaving without it being fixed "no charge" because this has been an issue prior to the warranty expiring. I also came prepared with forum discussions like this with the solution so they couldn't say it was just a computer problem. That problem was fixed but not "solved" by the shop.

    I also had a problem with the throttle body. From time to time, the rpm's would go up and down for no reason and when I needed to accelerate quickly, it wouldn't. I brought this problem to them six, SIX, times and each time they would say, again, computer reset. I was frustrated with my local shop and took it to another Mazda dealership and they found that the throttle body was cracked. I went a year with this issue before a shop diagnosed the real problem. That shop fixed it within two days and I have not had the same issue.

    So, back to my original issue, has anyone had random airbag deployments?
  • this just started today....when i take my key out of the ignition and open my door, the car starts beeping as if i have left my key in the ignition and it won't let me lock the car. what the heck can i do to fix this?
  • davichodavicho Posts: 190
    You need to replace the ignition switch that is mounted behind the key cylinder. The switch is bad and leaves the circuit open, thus thinking that the key is still in the ignition and not letting the dome lights come on and not letting you lock the car. Replace the ignition switch and all should be good. I had the same problem on my Mazda5. Its fairly easy and inexpensive.
  • gungagunga Posts: 16
    Are you sure the second key is not somewhere in the car. Have done that. secone key in a jacket in the back
  • davichodavicho Posts: 190
    He said that it continues to "beep" as if the actual key was still in ignition. The same happened to my Mazda5. The circuit is left open on the ignition switch...here is the TSB for the Mazda5, i am sure it is the same problem on his CX-9.

    TSB: 09-032/06

    MULTI-MODEL - KEY REMINDER CHIME KEEPS CHIMING OR KEYLESS ENTRY INOPERATIVE

    BULLETIN NOTE: This bulletin supercedes the previous bulletin 09-32/06 issued on 7/18/06. The SUBJECT has been revised.

    APPLICABLE MODEL(S)/VINS^ 2004 - 2006 Mazda3 vehicles with VINs lower than JM1 BK**** **526084 (produced before April 18, 2006)

    ^ 2006 Mazda5 vehicles with VINs lower than JM1 CR**** **125853 (produced before April 18, 2006)

    DESCRIPTION

    On some vehicles, the key reminder chime keeps chiming even though the key is pulled out of the ignition. In addition, the doors cannot be locked with the keyless entry system. This is caused by an internal failure from a contact plate that was not properly molded.

    Customers having this concern should have their vehicle repaired using the following repair procedure.

    REPAIR PROCEDURE

    1. Verify customer concern.

    2. Record the customer's radio station presets.

    3. Disconnect the negative battery cable.

    4. Remove the column cover. Refer to Mazda3 Workshop Manual section 09-17 COLUMN COVER REMOVAL/INSTALLATION or Mazda5 Workshop Manual section 09-17 COLUMN COVER REMOVAL/INSTALLATION.

    5. Remove the ignition switch from the steering lock.

    6. Disconnect the connector from the ignition switch by pulling down on the lever.

    7. Reconnect the connector to the new ignition switch.

    8. Install the new ignition switch.

    9. Install the column cover.

    10. Reconnect the negative battery cable.

    11. Verify repair.

    12. Reset the customer's radio station presets.
  • I have the exact same issue with my 2011. Just got back from Mazda and they claim it is within tolerance. They claim the only other vehicle reported with this problem had trans and transfer case replaced with no change. They are saying it is "a vibration of the 6th gear planetary gear operating within normal range" The tech line reference number is 796990. They say bring it back if it gets worse. Not happy about this as it is annoying and a defect.
  • the TCS Off light is on, the bsm off light is on, traction light (car with squigly lines) is blinking. This all happens when the car is in motion and the steering wheel turns. Meaning the lights are off when the car is initially started and stay off until the steering wheel moves. Was told by our dealer in Toledo, Ohio that this is or may be the steering angle sensor located in the steering column. Has anyone else had this problem? Does the diagnosis sound right? Any help would be appreciated.
  • I have a Mazda case number. Perhaps we should exchange case numbers and bring them to the attention of our dealerships?
  • Just picked up the the for my best bud in Atlanta; I got him a great deal $6500 off! It has 94 miles as I am driving it to the trucking company to take to him in Michigan the dash goes out???? I try the AUTO mode etc and what I see is when the headlights are on the dash is out including the NAv map; when the lights are off the dash comes on??? Warranty already! DOC
  • davichodavicho Posts: 190
    Its the auto dim on the instrumentation when the headlamps turn on. There should be a button on the cluster to cancel the auto dim and keep it brightly lit regardless of the headlamps being on or off.
  • The other morning when I tried to start my 2012 CX-9, it would not start. This was one of the first times it has sat out all night and the temps were close to 10F. The power liftgate and keyless worked for opening the doors but still would not start. I have the wireless start fob. The CX-9 would also not take a jump. I had to have it towed to a local dealer in Wilkes Barre PA where they said they took it off the flatbed, adjust the battery terminals and it started. I found this odd since some of the electronics were still working. Anyone else have a similar story?
  • mincemanminceman Posts: 3
    edited February 2013
    (1) Loud Interior Rattle under second row seat.
    (2) Paint Defect that the dealer had to have known about. I bought the car at night and didn't notice it.
    (3) Steering Wheel shake when braking.
    I am now without my car which is at the body shop and feeling extremely frustrated.
  • ds21ds21 Posts: 1
    I have had no past trouble. I started the car to leave work and noticed it idling rough, I pushed on gas pedal and it sounded like I was running out of gas and it was missing badly. The engine light went on, the car temp is fine. It shifted ok but just kept missing and running poorly all the way home. Any suggestions as to the cause?
  • I have a 2011 CX9 with about 25,000 miles. For the most part we have been happy with the vehicle.

    However, this weekend the car stalled during driving and a loud clunk could be heard. After coasting to the side of the road, we noticed smoke coming out. Got the kids out of the car and notice a small fire under the car. We got futher away and called 911. The fire and police responded promptly. The fire was out before they got to us, but they still need to use the extinquishers due to some lingering smoke.

    The root cause seems to be a cracked transfer case that leaked gear oil onto the exhaust. The car is being repaired now under warranty, but as I have read up it seems there are known issues with the transfer case. We were fortunate their were no injuries but this could have been much worse if we were on the highway. It seems to me that this should be a recall.

    To date, I haven't gotten Mazda to be very responsive. We are stuck with $400 in towing and storage bills (car was impounded since police came and it was not driveable late on a weekend). The car smells of smoke. We are without a car and may need to rent if we can't get a loaner. And the car now has a "history" and the resale value is damaged. The initial response from Mazda was to call our insurance.

    Does anyone else have similar issues with fire or have any suggestions to get some satifaction from Mazda? I am considering all options including filing a class action law suit.
  • I found the following of another owner with virtually the exact same problem a few months ago on another site. See enclosed link and the cut and paste description below.

    Mazda has a large problem on their hands.

    http://www.arfc.org/complaints/2010/mazda/cx-9/

    "10/14/2012 - OCONOMOWOC, WI
    I WAS DRIVING ON A STREET WITH A 25 MPH SPEED LIMIT WHEN ALL OF A SUDDEN THE CAR HESITATED AND MADE SOME WEIRD NOISES. I CONTINUED TO PULL OVER TO GET OUT OF THE WAY WHEN THERE WAS A HUGE BANG AND THE CAR CAME TO AN SUDDEN STOP. I WAS ABLE TO GET TO THE SIDE OF THE ROAD. SMOKE WAS COMING OUT OF THE ENGINE AREA AND THE CAR SMELLED TERRIBLE. I JUMPED OUT, GOT MY DOG OUT AND CALLED 911. THE FIRE DEPARTMENT AND POLICE CAME. FOUND METAL PARTS ALL OVER THE ROAD. SMOKE WAS MAINLY DUE TO OIL THAT WAS ALL OVER THE ENGINE AND BOTTOM OF CAR. RIGHT NOW THE INITIAL DIAGNOSIS IS THAT THE TRANSFER CASING BLEW ALONG WITH A VARIETY OF OTHER PARTS. THANK GOODNESS I WAS NOT ON THE FREEWAY. ADDITIONALLY, I WAS LUCKY THAT THE LARGE PARTS THAT BLEW OFF THE CAR DID NOT PUT A HOLE IN THE BOTTOM OF MY CAR OR DAMAGE SOMEONE ELSE'S CAR. "
  • I have a 2012 mazda cx9 and had the same problem with intermittent rolling down windows. It would be preceded by clicking in the door as if the doors were locking and unlocking and then whala the windows would roll down. They insisted on replacing the body control module. As I got in to drive away it did it again. Just so happens the actuator was disconnected from the lock on the door. Try unlocking or locking the drivers door with your key. If nothing happens that's your problem. It's a 30 min fix. They popped off the door and hooked it back up!
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