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Mitsubishi Lancer 2008 Paint Chips

DO NOT BUY THE NEW LANCER!!!

The car is great if you like the paint to fly off of your brand new car. I bought a black 2008 Lancer GTS. I drove the car for 50 minutes on sanded roads during a recent snow storm. I ended up with Hundreds of rock chips along both sides of the car. Mostly next to the rear wheels. The car looks as if it has been sandblasted.

I went to the dealership and they told me it did not fall under warranty. Instead, they gave me a $1500 dollar estimate to fix the damage. My insurance company would not touch the claim, stating it is a problem with the car's design.

I called Mitsubishi corporate and sent them pictures. They determined it was not their fault and suggested I buy mud guards from them. I advised them that they don't even make a front mud guard for the Lancer! The customer service rep said "oh." I told them the damage comes from the FRONT tire.

I have filed a compliant with the Better Business Bureau and consumeraffairs.com. I hope they can help me. I also requested third party arbitration that Mitsubishi is required to pay for. They said they will sent me the paperwork.

If you have this problem call Mitsubishi corporate so we can get a recall!!! 1-888-648-7820

Think about it. If this car can't be driven on any kind of gravel without extensive paint damage, you would think they would have put a warning in the manual. WTF!!!!!!!?

I have heard this may be happening with other Mitsubishi vehicles. Check your paint.
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Comments

  • rcpaxrcpax Posts: 580
    Can we see some pictures of your sandblasting issue? First time I heard of it on a Lancer
  • Boy does that sound familiar. Your darn right it is happening with other Mitsubishi vehicles. Just check out the 2007 now the 2008 outlanders. Same exact problem.
    Strips the paint right off the body. In fact I just got off the phone with the Mitsubishi District rep. & she gave me the same song & dance they gave everyone else, it is a "road hazard". Not a design flaw. When I asked who higher up the ladder to contact she told me she was it and if I :mad: wrote a letter of complaint it would come right back to her. Really sad if you ask me. I just want to know how we can alert the general public. This really stinks & now lancer owners. What is wrong with a company like Mitsubishi??
  • lancerfanlancerfan Posts: 17
    is there anyone that has owned the lancer for a while that drives on gravel alot? if so have you had any problems?
  • What do you mean for a while? It only takes a few minutes of driving on gravel for the Lancer's paint to start falling off. Do not drive on gravel with this car.

    I received a letter today stating I can't go to arbitration with Mitsubishi due to the fact that the car has a design flaw and the warranty doesn't cover rock chips. So Monday I will be speaking with a lawyer that handles product defects.

    I did order some touch up paint from www.drcolorchip.com. They claim their product works very well. If you have paint chips, check out this site.
  • lancerfanlancerfan Posts: 17
    really wow that sucks! I love this car and am planning on buying it soon but i will have to drive on gravel probably at least once a week. Maybe j_fifer_919's had some screw ups at the factory or something cuz i have read many owner reviews and there was never anything like that reported. Do you have some pictures?
  • It's not looking good. The third pary arbitration company advised me they could not take this to arbitration due to the fact that the problem has nothing to do with the warranty.

    I spoke with an attorney today. He advised me we could win the case, but it would cost a lot more than a $2000 paint job. He agreed with me that the car is flawed. He further advised me that filing a claim with the Better Businss Bureau may help. If you state in our claim that you will be advising other consumers not to buy their cars, they may help you in order to shut you up.

    I ordered some touch up paint from drcolorchip.com. I will try that when it arrives. Check out the site. The results look good.
  • How do I upload pics from my computer to the web site?
  • lancerfanlancerfan Posts: 17
    :confuse: umm not sure. Im not the sharpest pencil in the box when it comes to computers lol
  • You need to upload them to a support website such as photobucket and then post the url to the picture here in the forum so that we can follow the link and see the pictures.

    Bill
  • patpat Posts: 10,421
    Actually, everyone can upload pictures to their own CarSpace page right here. There is a My CarSpace link on the upper left. Go there, look for the albums link and follow the instructions.
  • Today I tried out the touch up paint that I recieved from drcolorchip.com. This stuff worked great on my black 08 Lancer. There was severe road rash and it completely covered it up, making it look factory fresh.

    Everyone should buy some mud guards from rallyarmor.com when they release the new flap for 2007+ Lancers. I watched a video with an STI fitted with rallyarmor. This car was whippin' around a gravel and dirt lot at high speed. He also did some 360's. There wasn't hardly anything on the sides of the car when he was done.

    I believe dr colorchip and rally armor are our best options for our Lancers. Check out the sites!!!!!!!
  • finjehfinjeh Posts: 1
    OMG you have the same problem as me...i knew something couldn't have been right...i bought a black 2008 lancer as well and the paint is chipping like crazy back by the rear tires...do u mind sending me some pictures so i can see if it is in the same spot as mine?
  • I can send pics to your email.
  • patpat Posts: 10,421
    Or you could post them on your CarSpace page and share them with everyone. You have a My CarSpace link in the upper left. You can post them in your album there and then use the automatically generated code to display them in a message, or just link to them if you'd rather.
  • Hey, I was curious to see if Mistsubishi had done anything else. My 2008 Lancer is doing the exact samething, but mine is ten times worst. It is on both sides and the door is starting to rust. The dealership was trying to help me out and they sent it up to the Corporate office. The Corporate office contacted the Bureau of Better Bussiness and told them they were going to fix the problem. A couple days later Corporate told me that it wasn't their problem and that I had ran through something even though I took it to the body shop the dealership told me to go to and they said it was a manufacture problem. If you could reply back and let me know what your out come was I appreciate it.
  • djkram2005djkram2005 Posts: 1
    I also bought a black 2008 lancer gts 5 months ago. Since then i have been fighting with mitsubishi and the dealer because of the same paint problem. The paint is gone in front of the rear wheels and also its now starting back the whole side of the car. I dont recommend anyone buy a new lancer unless you care to have it paint twice a year. If anyone is getting anywhere with this with mitsubishi let me know.
  • ctrygirl66ctrygirl66 Posts: 8
    I have had my car 2 months and am also having the same problems with paint chips in front of the rear tires and now its starting on the rear door. The dealer took pictures and sent them to Mitsubishi and the said it wasnt covered under paint warranty. So the dealer gave me the number to call Mitsubishi 1-888-648-7820. They are aware of the problem and more people that call and complain will help get a recall. They told me to be patient. HA!!
    And I do not drive on dirt roads. They are all paved roads. Its the car design not the driver.
  • courtneyhcourtneyh Posts: 1
    have you had any results??? i am desperatly trying to figure out what to do as my 08 lancer is rusting as well and the dealership won't do anything~!!!! please let me know if you have gotten any results!
  • ctrygirl66ctrygirl66 Posts: 8
    If you have not called Mitsubishi yet...do so the more people that call then something will get done. 1-888-648-7820. They will take down the information and call you back. They told me it wasnt a paint warranty issure it was from road hazzard. They will send you paper work to fill out a dispute resolution. I juat received mine today and havent had a chance to read it over. My dealer told me it was a body style issure and their suprised MItsubishi wont fix it. He said if they keep having problems they will eventually do a recall. Let me know how you make out.
  • blu5092blu5092 Posts: 3
    I have a silver 2008 GTS and have not yet seen this problem, however, I can tell you that the body of this car is very weak. The sheetmetal is so thin that I'm afraid to park anywhere. Take you finger and barely push on the door and you'll see. Tap on the sheetmetal and you'll hear how thin it is. This may be the underlying issue with the paint and rust issues. There is no body for the paint to hold on to. I would advise using a strong teflon type wax to deter small flying particles. It will help them to glide off the paint. If you are in traffic, especially rigs, try to stay clear. I was recently behind one and they were carrying sand. Behind the truck was a sand storm so strong that I hear it from closed windows. I stuck my hand outside and felt it being pricked like needles. Thank god I was not in the lancer otherwise, based on what you guys are saying, I would be looking at primer.

    thanks
  • ctrygirl66ctrygirl66 Posts: 8
    I read over the dispute resolution from Mitsubishi and It pretty much says that they wont even look at if it it has anything to do with the design of the car. So its going to have to be worded about the paint job. Thanks for the info on the weak body. They should of put a rock guard on it. I just traded my Endevor and it had rock guard on it. Why not the lancer?? My son has a 95 eclipse and dont have paint problems. Their just getting chep with everything they make now. Pretty depressing if nothing gets done about it. The value of the car just keeps going down.
  • blu5092blu5092 Posts: 3
    This car was an attempt by Mitsu to get back into the market in a hurry. I think there wasn't much emphasis on the quality. There are some impressive toys in the vehicle like the Mitsu communication control/Nav and the 650W Rockford sys. These alone are worth lots. In my opinion however, they should have spent the money on the body. This car sits on a Dodge Caliber chassis, totally not it's own. While it is tighter than most sedans, I would have preferred that Mitsu come up with their own. It helps :mad: not be associated with another manufacturer. That explains why it's value is dropping. To explain how cheaply this car is made, I just had my windows tinted and it is ruined. The inside weather strip is made of plastic and has no felt, so it scratched my tint up and down both the passenger and driver sides.. I am taking it to the dealership and they will have to pay for my tint. I am not about to ruin a $180 tint job.
  • broonsbybroonsby Posts: 13
    I have 1 small chip from a truck throwing a stone. Can't complain as most cars get this. BUT, if what you say is true, then I'll have to be proactive up here in Maine. Anyone one know how well Liquid Glass works for things like this? I've heard this stuff is good, but those are mostly rumors.
  • iluvmysephia1iluvmysephia1 Posts: 5,681
    but it sounds interesting and something I would like to know more about. Do fill us in if you find out more, OK?

    2008 Mitsubishi Lancer GTS

  • mbcowboymbcowboy Posts: 7
    I would get paint chips right behind the back door on the edge where the door is and it flares out to the back tire. my vehicle is 98 % highway or city driving and still get paint chips. My dealership is covering the repairs for free. They are touching up the paint and putting strips of gravel guard on the car. Im happy with this..
  • j_fifer_919j_fifer_919 Posts: 12
    May I ask what dealership you went through. It seems that everyone else has had their dealership tell them it is not a warranty issue. My dealer in Eugene, OR gave me a $2000 bill.
  • naybeahmnaybeahm Posts: 2
    :( I am sooooo glad to discover I am not the only person having trouble w/ paint chips in front of the rear tires and around the back doors of my 08 Lancer. My car is Electric Blue and all the chips and discoloration in those areas is very obvious. I took it to my dealer, where the service manager took pics and said he would have to talk to the Mitsu rep about it but from what I am reading it's not looking good. I don't drive on dirt roads and I have been making the same commute to work for over 5 years. I had a Hyundai Sonata and a Civic SI before the Lancer and never had this problem with either car. My dealer used the excuse that the body is shaped differently so that is what is causing it. I didn't pay over $20,000 for this vehicle for it to start looking like crap 6 months after buying it!!!!
  • iluvmysephia1iluvmysephia1 Posts: 5,681
    I think what is helping us not get more paint chips is our 'Auto Butler' service. We bought it at the time of purchase from our dealer. It's cost was $400. It is a coating that is applied by the dealer every 6 months, for 5 years. I have two very small paint chips by the driver's side rear door. I have a tough-up stick that I bought for $9.95 from the dealer, in Rally Red color. I still have to touch up those two spots.

    But my point is that I am not getting more paint chips and my wife and I have had two 'Auto Butler' treatments applied so far. They appear to be helping quite a bit.

    2008 Mitsubishi Lancer GTS

  • mbcowboymbcowboy Posts: 7
    I had it done in Winnipeg, at Waverly Mitsubishi. I first contacted the company and they said to contact the dealership, who took picutures and sent them to their headoffice. My chips were only small ones at the edge of the metal where it sticks out slightly at the door. They touch painted and put stips of 3M coating 3/4 of the way up the tire wall and 4 inches into the back door and covering the edge that the door doesnt cover. They were good to me so far.
  • Hey guys, im new to the site and i see that alot of you are having problems with your paint. I have a blue 2008 lancer gts and by the rear wheels i have what looks to be sandblasting. I contacted 2 different dealerships and both have not only given poor customer service and both didnt do anything to help me. Ive been told to contact the state attorney general to help with the situation, because mitsubishi will not touch any paint defects and it says that the paint is not covered. Ive had the car for less then a year and they wont cover the paint, and atop of that, the low pro dunlop tires that come with the car are trash. Barely lasted 15,000 miles. If anybody has had the same paint problems thou please respond back that way if we find enough people with the same problem hopefully mitsubishi will cover this problem, because i dont think anyone wants to pay 4000 for a new paint job on their new car
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