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Nissan Murano Navigation System

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Comments

  • sadsack862sadsack862 Posts: 20
    Hi Mike, I have not yet taken delivery of my new 2009 Nissan Murano SL-FWD. w/ all available options. Brad was good enough to go through all the work of finding the pdf files for the Owners manual and the Navigation manual. I have read and re-read the pdf files because I don't have access to the REAL Manuals. Take the manuals with you into your Murano, read them CAREFULLY and follow the instructions. The NAV, Music Box, Compact Flash Card and your Blue Tooth Phone will do eveything you want it to and MUCH MORE. Just don't expect to learn it all in one day. Good Luck. Best regards, Steve ---& thanks again BRAD.
  • mikea11414mikea11414 Posts: 33
    Thanks Brad but this is what I was told today. I called my dealer and since my salesman was on vacation they put me in touch with an Infinite rep at their dealership. He told me that you CAN NOT DO VOICE COMMUNICATION with the system like you can with the Infinity system. He said that the Nissan has the older technoligy and not the new tech like the Infinity. I did get the nav operators guide which is bigger than the reg operators guide. I did try to set up the nav voice system according to the quick reference guide which shows how to do it, but I can't get the first step started. Both my salesman and this other guy today told me it can't do it. Again I asked then why is it in the guide and they didn't know why it was there.

    So are you saying that it can be set up where you say where you want to go and where the system will ask you where , whats the address is and then take you there? Rather than doing everything manually?
  • mikea11414mikea11414 Posts: 33
    Thanks again Brad, looking through the nav system manual it clearly shows that these functions are available. I don't understand why these people are telling me it can't be done. I will try to it step by step as it says. I just wish that I was more computer smart than I am.

    I had a 2005 Murano and just turned it in yesterday and got this beautiful new car. I love the car it just seems there's so much to learn and then they tell you that it doesn't do what the book says it can do it's just so frustrating.
  • mikea11414mikea11414 Posts: 33
    BTW everyone, I did get a disc called the electronic quick reference guide...it just had the basic stuff about the nav system....it didn't go into any great detail.
  • davidv935davidv935 Posts: 17
    Brad,
    I did the online customer service input about 2 months ago, and got the automated response. I also wrote a letter to Mr Castignetti (sp?), GM for Nissan North America at the end of March. This is nearing the middle of May, and neither customer service nor the executive suite has even acknowledged receiving my letter.

    I wholeheartedly agree with your recommendation that people write. I'm just losing confidence that Nissan cares enough to talk to the folks that have bought their cars.

    DavidV
  • sadsack862sadsack862 Posts: 20
    Just a general note. We must all bare in mind that the sales reps in these car dealerships, some times move from dealer to dealer and are not well versed in the newer products of their new home. Second. Even established sales reps in a dealership are faced with two situations. A --they have to know a good deal about fifteen different vehicles and B-- those fifteen different models are changing every 12 months with different options to boot. I guess in sales lingo, they call it PRODUCT KNOWLEDGE. We have a disticnt advantage over the average sales rep. we are only interested in The Murano. I know I wouldn't want to have to make a living being a car salesman. Lets give these guys a break. Steve
  • mikea11414mikea11414 Posts: 33
    First, I want to say thank you for you help Steve. Second, I understand what you're saying but I don't think its right for the salesman to flat out say that something can't be done without checking first. I also think it might be a good idea for each dealership to train an "expert" in the functions of the car such as audio and nav to help and train new owners as to how to set-up things. Rather than just the walk through by the salesman when you get your car. In my opinion, there's just to much info coming in to really understand how to make use of all the options and functions you've just paid an arm and leg for, they might even charge a nominal fee for this service. It sure beats trying to figure things out in the manual for people like me who aren't up on technical things.
  • sadsack862sadsack862 Posts: 20
    I have had a great relationship with my Nissan Dealer in Vero Beach FL. for 7 seven years now. I purchased a new 2004, 2006, and now a new 2009 Murano from him. I guess I'm pretty lucky because I deal directly with the owner. He has taken my suggestion, and now ultimately your's also, and trained six different salesperson to be a specialist in different Nissan models. i.e. Murano-Altima-Z-Armada-etc. He says it is working out rather well. Getting information out of "Nissan Consumer Help" is like getting tax relief from the IRS. Forget it. I have been trying for the last 6 years and all I get back is their standard computer generated response. I get more info and help from a blog like this and from gentlemen like Brad than any other source. Steve... Computer stuff isn't that hard, just follow the instructions and if you accidently screw up, don't fret. That why they put the BACK BUTTON there !!! Good Luck.....
  • sadsack862sadsack862 Posts: 20
    I know this isn't the correct "Town Hall" site because Edmunds' Town Hall has another blog for other situations; but are any of you new 2009 Murano Ownwers having transmission trouble. i.e. hesitating or jerking? I just read about 5-6 bitter complaints today. Maybe I shouldn't buy just yet. Steve
  • mikea11414mikea11414 Posts: 33
    Steve, I just have about 120 miles on it so far but I haven't noticed anything with the tranny yet. I'll let you know if I do .
  • martinrrrrmartinrrrr Posts: 12
    I have about 3,200 on my 2009 and no problems with tranny or any other aspect of the Murano.
  • mikea11414mikea11414 Posts: 33
    Steve, where are you reading about these tranny problems?
  • sadsack862sadsack862 Posts: 20
    Hi Mike, I have been in this hotel room working off my laptop for 49 days now. I can't give you the exact url because I wonder around the Murano blogs a lot, not paying particular attention. I Think it was Edmunds Town Hall, but when I find it again I will let you know for sure. Steve
  • sadsack862sadsack862 Posts: 20
    Hi again Mike. Go to Google and type in "Edmunds Town Hall 2009 Murano Transmission" You should see the top link is what you are looking for. Since you are already a registered member of this blog, you should be able to go right in. Interesting reading.......... Steve
  • mikea11414mikea11414 Posts: 33
    I had seen those remarks but if I'm not mistaken they do not talk about the 2009 Murano or am I missing something someplace? While I only had 21,500 on my 2005 Murano I never had any tranny problems. I'll let you and everybody in the world know about it...LOL....Michael
  • sadsack862sadsack862 Posts: 20
    Hi again MIKE. I did a lot more reading last nite and this morning and discovered something very interesting. A lot of the posts do refer to the 09 Murano and a lot of them do refer to 04-05-07 models. Here is the interesting point. After counting over 50 posts in Edmunds and Yahoo and Motor Trend ( I subscribe), over 95% of the Muranos mentioned were AWD models.
    I'm not Dick Tracy or a Lead Murano Mechanic, but this would lead me to believe there might be something wrong with the Intuitive AWD mechanics or the controlling soft-wear. As of right now I'm glad I ordered the SL-FWD.. All for now.... Steve
  • mikea11414mikea11414 Posts: 33
    You're depressing me Steve...mine is AWD...LOL
  • hapeeownerhapeeowner Posts: 5
    I purchased a cable from Apple to connect my red-white-yellow audio/video ports to my iPhone and the sound/music works through my Aux selection but I can not get any video to play on the screen. I thought it was because of not having the Nav option but there is obviously a display screen there for the back-up camera but no video from my iPhone. I connected the cable to a TV and it works there so it isn't the cable. Any words of advice?
  • sadsack862sadsack862 Posts: 20
    Hi Mike.........Don't want to depress you, so consider this. Since inception Nissan has sold 03-04 Murano 81000 units 05-06-07 a little over 100,000 units each year. The total is about 390,000 units. I'm sure at least 95% of those Muranos had no trouble at all. Besides all those moaners and groaners probably don't know enough to put air in their tires. Steve.....
  • fitcfitc Posts: 11
    Do you get a message saying "Video will resume when the car is stopped," or something like that? If yes, put the vehicle in Park and apply the parking brake.
    _fitc_
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