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Need advice on a bad 08 Odyssey buying experience
2/27/08: Purchased a brand new 2008 Odyssey last Wednesday night
2/28/08: Noticed a puddle under the vehicle on Thursday
2/29/08: Leak was clearly continuous, so investigated further. Determined the Odyssey was leaking a substantial amount of transmission fluid, had Odyssey towed back to dealership for service.
3/1/08: Went to dealership, spoke at length with service advisor and general manager. Agreed to leave vehicle with dealership until Monday so they could finish the work and install a discounted remote starter system
3/3/08: Vehicle returned to me at my home. But the remote starter had several manufactured enabled features disabled (keyless entry when remote starter activated, remote shut off of system and so on). While attempting to deal with this new set of issues, it was soon realized that the transmission fluid was still leaking.
No one has been able or willing to explain why the transmission fluid was leaking. By my own inspection, there was a cap missing from the transmission (causing transmission fluid to spray over everything located under the hood). I have been told that there was a loose clamp, so the hose had been knocked loose.
Clearly an Odyssey "straight off the truck" should not be missing caps or have loose hoses and/or clamps. No one will speak to the cause of these incidents, nor have they explained how a vehicle could be cleared for delivery when it was missing an obvious cap on such a major mecahnical component as the transmission.
Mind you, I am a homemaker and stay-at-home mother of two small children with no mechanical expertise - when I say it was obvious, really it was OBVIOUS!!!
Can anyone offer me advice? I am at a loss. I'm a loyal Honda customer, but this has shaken my confidence to the core.