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I am meeting with a volvo Rep on Monday. They are going to hook up to my car some meter that records the sounds of my engine as it shifts or the lack of shifting between gears.
First, has anyone had an issue with driving in 3rd or 4th gear where you back off the gas and then it locks in the higher gear at 1500RPMs? It stays in lock-up anywhere between 38 and 45MPH and does not shift to the lower (3rd or 2nd) gear. You have to punch the gas to get it to shift into the correct gear.
I was originally told that this was "normal". That I should shift the car manually if I didn't like it.
Volvo dropped on me that they want to put this to rest. I want to know if this is normal. For me, this only started occuring AFTER the new transmission was put in. I have not been able to find anyone thus far who has seen this on their own vehicle. Volvo now says that they are going to have me sit in another volvo and show me this happens.
So what is normal? My car and one other? 1 in 100? If this is normal, shouldn't this occur in every car? I have the feeling that they are going to run me over on Monday.
Any advice that anyone can give me would be great.
I hope your meeting went well today and I wish I had seen your post sooner. Our 03 T6 is in the shop - has been for a week and a half for the tranny (we only bought it a month and a half/1700 miles ago w/ 56K on the odometer, thankfully with an $$$ extended warranty).
Driving at 40mph was unnerving - it would do exactly the same thing that you explained - lock into 4th gear when it should have been in 3rd gear, at the most. It would also hesitate about every 10mph interval when accelerating trying to decide what it should do with itself, it seemed. I REALLY hope that when we finally get it back from the shop this will be remedied.
Good luck to us all! Sounds like I can probably expect to go through this at least once more before my (aftermarket) warranty is up :confuse:
So sad to hear of all these trany problems...and wondering if I'm about to join the club of sorry souls. I purchased an XC 90 2005 T6 with 65K, luckily with an extended warranty. After the 1st oil change at 70K, the car will not go into Reverse. The dealer replaced the oil fire box and gasket at this time due to an oil leak and replaced all fluids. It will not go into Reverse so I shift it into neutral, drive forward a few inches and when I put it into Reverse again, it will not move backward. When I step on the gas in Rev. it sounds as if something is buckling underneath...Could this be a transmission problem or are the brakes somehow locked up?
BIGGER QUESTION: Beyond the cost and aggravation of the replacement noted above, another issue has surfaced. After driving the vehicle for about three days (+/- 100 miles) with the reconditioned transmission, my first gear failed almost entirely. I was trying to merge into a high speed road. Instead of accelerating normally, the vehicle moved like a slow snail. I pushed the accelerator all the way to floor and very little happened. Oncoming cars swerved, horns were honked, and I just missed getting killed! I was able to nurse the vehicle to my house. The same problem occurred each time I stopped for a light or a stop sign. It happened a total of seven times in all. No warning light on the dashboard. No issues with other gears.
The vehicle was towed to the dealer. After a week in their shop and (I'm told) many test miles, the dealer could not replicate the problem. No computer codes came up.
The dealer and Volvo both say they can do nothing for me unless the problem surfaces again. I explained that I was afraid to drive the vehicle again after my close call.
Another dealer told me that the only option he saw would be to sell the vehicle for parts. Mind you, this XC90 has been pampered. It looks and runs as if it is virtually new - except for this one problem. The book value is around $16K. I really want to keep it, but the safety issue is a big problem.
What would you do in my case? Would you drive the vehicle or sell it? What recourse, if any, do I have with either the dealer or Volvo?
I have to make a decision in the next day or two.
Thanks!
spike
I live in the states and took mine to a Volvo dealer called Gengras Motor Cars in East Hartford, CT.
I would strongly recommend a Volvo dealer in case you have future problems after this.
Good luck.
Lisa
In answer to your question...YES! I could not go into reverse at all. It would not move...just like the parking break was on. After several attempts and needing to get out, I just put in into reverse and floored it until it moved back. It did so after buckling underneath...believe me it did not sound healthy. I took it to the dealer and this was just after an oil change and inspection, and told them about the problem. They checked it out on the lift and said they didn't see anything, but that maybe it was rust in the parking break or a rock which freed itself. Who knows? I'be been driving it now for 2 days and it seems ok...so good luck! Try it!
That sounds very scary; but thanks for the tip. Make me feel a lot better. I will call an experienced volvo mechanic in town and try your method tomorrow. Keep me posted please.
After talking to two mechanics, I decided to follow your suggestion. It worked!! Somewhat noisy and a little resistance; but it rolled out without any apparent damage. Thanks for an excellent suggestion. I will take the car to a mechanic shortly to check it up.
Yes we had the meeting and am waiting to hear. Got the same crud from the rep about this being the way it "should" run. They had me test drive two other cars on the lot to prove that it does happen on other vehicles. If this is normal, I would think it would happen on ALL vehicles, not just the two they found. They are suposed to get back to me after talking with the engineers. It hangs in 4th at 1500rpms from 35 to 45 mphs. This is what they call lock-up, a gas-saving feature...yeah right.
Anyways, I as still fighting it since I do a lot of in-town driving at 35-45 mph and it drives me crazy.
Bob
Do you think I need to return this thing now (as in its a ticking time bomb) or do you think its worth keeping. I did by an extended warranty with the purchase.
Any input would be grateful
The EXACT same situation happened with my 04 XC90. My car is currently in the shop awaiting a response from Volvo, as to whether or not they are going to provide some assistance with the cost of replacing the new transmission. I had all 4 of my kids in the car at the time, and was nearly hit from behind, when my car failed to accelerate at the traffic light.
Good Luck
Laura
ps. They wanted to charge me almost $7000 to replace it.
So, I'm one of the many unfortunate masses that is on my second transmission. I'm now being told I need new tie rod ends, this on a 2005? I thought I had seen some posts where other XC90 owners had major front end issues. Any of you still out there?
Lisa
I talked to Volvo myself this week to no avail on tie rods. But with the transmission, this is what I did.
First, filed a complaint with Volvo on line
Second, complaint to NTSB on line
Third, complaint to Consumer Protection for my state
Fourth, complaint to Atty General for my state-all on line.
Let Volvo know when I spoke to them that I was not happy again, as there was a recall on the ball joints-but she wouldn't budge. They are very aware of all the postings on this site due to all these issues. Keep bugging, and the more we all put in writing, the more I hope we make an impact-these cars shouldn't have these types of issues.
Good luck
Lisa
I was wondering if any of you that had this problem had any subsequent problems after getting this repaired. The Volvo dealer is going to replace the radiator and Transmission and I believe the lines between them. But this was scary. I think I need an extended warranty. Any suggestions?
Thanks.
2006 XC90 V8 w 50k miles
The exact same thing happened with my 2004 XC90 at about the same time except we are the other side of the world in australia. Did you have any luck with your complaint to Volvo? I am not happy as today on the way to its 105 000km service the "Transmission Service Urgent" went on again and I nearly had a car ride into the back of me when I failed to accelerate going around a traffic circle! Every time I stopped I didn't know if I would get going again!
Deb
http://www.edmunds.com/media/townhall/webxicons/emotorcons/emo_frown.gif
Ironically, I have traded it for the Volvo XC60 as I loved everything about the Volvo except for the transmission and there have been no problems I have heard about with the XC 60.
And the bottom line is that, with only 51,000 miles on the car, I absolutely would have kept the XC 90 it except that I didn't want to risk paying for a new transmission which I felt certain I would do based on it's history (and note that I only did flat road and freeway driving---never did anything unusual with the car).
:sick:
I have an '04 XC90 T6 with 135k in the shop needing it's THIRD transmission.
Same saga as prior posts - Urgent Tran service light came on. But we did NOT get stranded.
Quote was nearly $7k with the radiator(oil cooler), lines and trans.
Great News - Volvo has agreed to pay for it less $130 diag/ and $250 deduct.
THANKS and a big RAVE for Volvo for standing behind the XC90 and doing the right thing. Volvo Customer Care (Ann) 800-458-1552.
There are a number of factors in my favor which likely led to this positive result, but anyway you slice it - it's pretty cool Volvo would step in to fix a 6 year old car with 135k miles.
+ the car was purchased at a dealership as a certified used car with about 40k.
+ majority of service has been done at dealership.
+ we were considering a trade at time of tranny problems.
+ DON'T BE SNARFY with the service techs and customer care reps.
The first tranny started acting up at 84k. Volvo/Dealership paid for replacement (in 2008) less $130 diag fee. The did not replace the cooler/lines as I only had the "covered" work done at that time. They were not going to pay for replacement of the cooler/lines, so only the transmission was replaced.
Since 2008, there have been a couple service bulletins posted to the dealers where it is now required to replace the lines and the trans cooler whenever the transmission is replaced. It helped to be aware of this because I asked the service manager why the cooler/lines were not replaced the first time - it was because it wasn't required at the time - only "recommended". Well if I knew it would have cause a second trans failure within two year - i would have followed the original recommendation. But since (in 2008) it was still under the 100k CPO warranty - I let Volvo do whatever was covered.
So rant for having to deal with the transmission issues - but like I said - thankfully it didn't leave us stranded. We were able to get home and drive to the dealership.
RAVE to Borton & Volvo for fixing again.
Now, Volvo has agreed to pay for half of the cost. Since I found this website & starting reading the posts, my question is, "should I accept their offer or try to get the entire thing paid for?" My situation is the same as yours; the car was certified pre-owned by Volvo, purchased at a Volvo dealership and all maintainence & service has been done at the dealership.
I have access to attorneys at no cost. Should I get a lawyer involved. Any advise would be greatly apprecieted.
HJM
Congrats!
Lisa
Keep it polite and I am sure you will get a good response.
Within one day, they told me that Volvo Corp approved the repair at basically no cost to me.
Thanks for all the help and feedback. If I had not found these posts, i would have never thought to ask for then cover the costs to replace the tranny.
I am happy to see that Volvo is standing behind their product.
A little more history:
1. After doing a few things to it I noticed that the display on the left had been covered with electrical tape so who knows how long it has been showing the "Service Transmission Urgent".
2. I noticed some fluid coming from the left front CV axel and pulled it apart hoping to replace the seal and fix the problem. I was wrong, It was the actual CV axel which was shattered and I am in the middle of replacing it with OEM parts I will have in Monday.
3. Only once has it slipped. When it did this the battery was almost dead and the AC, windows and radio all stopped working at the same time. The transmission has not slipped at all after the new battery, which has only been about 10 miles.
Please Please Please reply back or PM me if you have any helpful info.