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Volvo XC90 T6 Transmission

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  • I had to have my 2004 volvo xc 90 t6 awd transmission rebuilt at 68kmiles. I am going on 85k now without problems. I am looking to find out if I can get reimbursed for the rebuilt transmission now. I was told to save the receipt and I have. ALSO I am wondering about the success of the rebuilt transmission as apposed to a new replacement. The transmission was replaced by a mechanic who actually liked the transmission in GM cars and believed it should be sufficient in the volvo. He did not change the radiator and I have had no further problems except when it was very cold this winter the engine intermittently had to warm before it would go into reverse from park. I don't understand the difficulty in figuring out the problems with this transmission. It seems so difficult but this is a simple GM transmission. Perhaps going with the rebuild by a mechanic who knows the transmission is the most reliable choice. Only time will tell. I had purchased this vehicle off warranty by an independent sales person at 63k miles. Looking for feed back. I want to be reimbursed by Volvo for my expense. This should not have happened and certainly they should be able to figure out how to remedy the problem. Right?
  • I had to have my 2004 volvo xc 90 t6 awd transmission rebuilt at 68kmiles. I am going on 85k now without problems. I am looking to find out if I can get reimbursed for the rebuilt transmission now. I was told to save the receipt and I have. ALSO I am wondering about the success of the rebuilt transmission as apposed to a new replacement. The transmission was replaced by a mechanic who actually liked the transmission in GM cars and believed it should be sufficient in the volvo. He did not change the radiator and I have had no further problems except when it was very cold this winter the engine intermittently had to warm before it would go into reverse from park. I don't understand the difficulty in figuring out the problems with this transmission. It seems so difficult but this is a simple GM transmission. Perhaps going with the rebuild by a mechanic who knows the transmission is the most reliable choice. Only time will tell. I had purchased this vehicle off warranty by an independent sales person at 63k miles. Looking for feed back. I want to be reimbursed by Volvo for my expense. This should not have happened and certainly they should be able to figure out how to remedy the problem. Right?
  • I first posted back in 2008, when my first transmission went out. I was fortunately under a warrant still. I am now on my 4th transmission and Volvo still hasn't figured out how to corrrectly solve his problem. This transmission will be my first out of warranty and they have offered to cover the parts but the labor is my part. Needless to say I have tried to sell this car or trade it in, but when I go to Volvo they always low ball the trade in price even below the Kelly Blue book, which I think is b/c of the tranny issue. I am very interested in the outcome of the suit,especially since the Customer Service rep I spoke with basically told me that I was wasting my time trying to get Volvo to cover the entire costs. I was told that I was lucky b/c the other replacements didn't cost me anything. I had to remind them that I had to pay extra for that warranty and it did cost me time, aggravation and confidence that it wouldn't happen again. If this was a horse horse I would have shot it a long time ago. Keep us posted on the case.
  • jimddijimddi Posts: 11
    I want to join the class action lawsuit. I have been through 5 levels of "customer service." The last lady finally told me, and I quote, "Get a lawyer, Mr. Moyer." They have not been helpful at all. Count me in!
  • So I have owned this truck for 1 year and 3 months. I purchased it at 109,000Km. Thats about 65,000 miles. Thank God I purchased a full extended warranty for this truck. Here is why :

    After 5000km of owning it :

    DCM Differential control module (2500$)
    TCM Transmission control module (850$)
    Instrument cluster (1280$)
    ECM Engine controle module (1650$)

    All needed to be changed. The truck was basically turning itself off while driving on the highway. I videotaped it when it happened and showed the volvo dealership that I wasnt lyeing... Volvo Canada? they were really sorry about the mess, but they basically couldnt care less that their truck basically turned itself into a death trap every time i was driving it.

    Then... 2000km down the road, tie rods, steering column, driver's side suspention and ball beiring needed to be replaced (2800$)

    And then... another 400km down the road, transmission is leaking fluid from the coolant to the transmission oil. Transmission needs to be replaced. (7800$)

    So what's next sell the vehicule? Who the hell would want to buy this peice of crap? Anyways, if you ever see one for sale and think its a good deal and a nice truck, get whoever you are with to slap you in the face and tell you to wake up, NEVER BUY THIS TRUCK!!!!!!!!!

    Even Volvo knows its a peice of junk, and they couldnt care less about you!
  • Please post more information when you are done with the deposition. I have a 2003 XC90 T6, 108K miles, and it is in the shop for a transmission replacement. This will be the third transmission since the warranty expired at 100k. The first time it happened at 102k. The Volvo dealer, who by the way I bought the car from 4 years earlier, told me that there was nothing he could do about it. Well, I could understand that a Dealer may not be willing to put money into fixing this kind of design issues as the one with the 4 speed transmission on the T6. What I do not understand is how Volvo N.A. could expect to retain customers. They have known about the transmission problems for quite a few years and did nothing to fix it. On contrary, Volvo kept selling a faulty product.
  • gw_4418gw_4418 Posts: 1
    I own a 2005 XC90 T6 with about 46K miles and I just received the transmission Service urgent message three days ago. Of course, the dealer indicated it would take $7k to fix the problem. it seems that this is a common theme with this tranny and I agree Volvo should come online and identify this as a recallable issue. My dealer has indicated that it is willing to work something out for me since I have had the vehicle serviced by them I indicated that I was not willing to pay that much. Keep us posted on the Class action lawsuit.
  • I found that Class Action was filed by the law firm Levin, Fishbein, Sedran & Berman, from Philadelphia.

    Here is the link to the court filing - http://www.courthousenews.com/2009/08/14/CarsVolvo.pdf.

    From what I read on the web it seems that a judge has given a "go ahead" on two of the four counts filed against Volvo- II and III. I sincerely hope that this does not stop here. Volvo's attitude has been extremely disappointing in dealing with the problems due to these transmissions.
    In the mean time, it seems that there is a some kind of a change in Volvo's response. It took them only 45 minutes to call me back after I posted on their website that I will try to join the class action. They even offered to help me with fixing my transmission. I do not know what the extend of this "help" would be but it is interesting that Volvo reacted so quickly after two years of totally ignoring me.

    As far as the cars go, I must say that the transmission is not the only weak link. I had to have the two turbos replaced (it was about $5000 job), the rear self-leveling shocks, the bearings on all wheels and something on the oil system that cost about $1500. It is true that my car had 102K when all of this needed to be done, but still...I have had other cars with more miles on them and not even a 10th of the problems. Also, one thing that bothers me about the replacement transmissions is that they are not new and improved, just rebuilt ones and have one year warranty only. So, will they fail in a few thousand miles too?

    Good luck with the Dealer and the transmission.
  • Please keep me posted on this as my XC90 is also having transmission problems.

    Thanks :sick:
  • Here I go again....another transmission is needed on my 2005 XC90. My car was new when I purchased it in late 2004 and serviced by the Volvo in (Richardson, TX) now Volvo of Dallas Dealership. My 1st transmission went out at 76k miles in Aug/Sept 2009. The dealership claimed that my transmission they replaced at 100% was a new transmission. I am now at 128k miles with roughly 52k miles on the new transmission that needs to be replaced. (The car was slow to shift gears and noisey. The transmission pan contains metal debris from the transmission.) I am in discussion with the dealership/corporate office again to pick up the transmission at 100%. However, they only want to pick up the cost of the parts and bill the labor costs to me of $1700. I don't understand why Volvo did not recall these defective cars as they are fully aware of the design flaw in the cars. The maintenance costs (replace transmission multiple times, yearly tire replacement, bearings and etc.) on these vehicles are too expensive for such a pricey car. It was my originally plan to drive a Volvo for life; however, due to Volvo's inability to take ownership of the problems with these cars, I will NOT purchase another Volvo and will trade this one immediately. I am DONE with Volvo for LIFE. And yes, I too will look into going after Volvo in the Class Action lawsuit.
  • oldjim3oldjim3 Posts: 13
    It appears that you never received a reply. My understanding is that the 5-cylinder model has a completely different drive train, from engine to rear axle. The problem GM transmission is only in the T6.
  • I was informed by the dealer that as a part of the fix for my transmission they must replace the transmission cooling system. Apparently, this is a common problem with this combination of an engine and transmission and leads to coolant entering the transmission and creating problems. Volvo is willing to pay for 50% of the cost, which still leaves me with $3000 out of pocket. I must say that with the money I have spent during the last two years to keep this car running I could have (perhaps should have) purchased another used 5 cylinder XC 90 easily.
    By the way, I was told by the dealer that Volvo does not replace the broken transmissions with news ones; only with rebuilt ones, one year warranty. I guess, given the history of these machines, they are assuring repeat profitable business for their shops, since most of us will be back there very soon.
  • I have heard the same - the only one with such problems is the XC90T6. The V8 and the 5 cylinder cars seem to be spared from this kind of problems.
  • I was greatly dissappointed in the Results I had with my Volvo XC90 T6.
    Essentially they covered 75% of the cost, no loaner car. My cost was 1684 or something like that. Volvo Customer Service Sent me a Rebate coupon that would send up to 250.00 for parts. You might want to call and see if you can get them to send you the same coupon. They sent the rebate quickly. when all was said and done there was also a 2 year warranty on the transmission. After I read and saw so many issues even after the replacement I sold the car that weekend after I got it back. I don't believe after this I will ever own another Volvo. Not because they didn;t fix my car for free, but because of all the inconsistent results people have had getting their car fixed. Some 100% some 50% some none at all, some 75%, some parts only, Seriously come through with some real method of helping Volvo owners out.

    Good luck everyone, I own a BMW now, and love it!
  • smokin6smokin6 Posts: 9
    I am in the middle of this very problem with my XC91T6(2004)--this will be the cars 3rd transmission. I have spoken to the Dealer and the facotry rep. (who is not going to do much). I just got off the phone with Volovo USA costomer service and will see what can be done(not expecting much as I went this way last time. I would be very interested if you could forward me the link to post on the website that you rec'd such prompt service--I would like to tell my story as I think most people are running into the same corp. stonewall as I am. Thanks for any help you can give.
  • Update on my XC90 T6 2005 3rd transmission problem.

    I spoke with a supervisor at the Volvo Customer Service who reached back out to the Servicing Manager at Volvo of Dallas in an attempt to reduce the labor costs of $1700. The servicing manager's response was that they had already reduced it as far as they could and it is rare for them to provide assistance to cars this old. They further explained that the repair method for replacing the transmission changed in 2009 after they replaced mine in 2008 (hence the reason why my 3rd transmission should be free as it was not done properly in the first place). Also, they mentioned that the warranted is now 2 years and not 1 year previously and they claim they have seen a reduction in the number of complaints of the transmissions going out. I was appalled with this response as Volvo is fully aware of the designed flaws in these cars. They need to start advertising (disclose) that the transmission are sure to go out on their vehicles and to purchase them at your own risk. However, they won't but expect the consumer to pick up the tab of these defective cars.

    The transmission problems are not only with XC90 but others Volvo cars (station wagons and other sedans). My friend's transmission went out on her station wagon and Volvo refuses to provide any financial assistance.

    Please let me know of all the avenues available to us so that we can all get the word out to the public of the problems with these Volvo cars. We need to impact their bottom line.
  • sugreesugree Posts: 6
    Something must be changing with Volvo. Maybe it has something to do with this suit??? I have a 2004 xc90 T6. At almost 100,000 the transmission went out. I immediately got o line and started searching. Not happy with the results I found- I was one of many with the same problem and it looked lime I was going to be "&@!ed! To my surprise I called Volvo corporate, spoke with Betty and told them what was going on. I was also quite emphatic that I could not afford to pay for a new transmission. Betty told me I had yo bring it to a Volvo dealership for them to assess the problem. I called AAA and they brought the car to Fields Volvo. Yes, the transmission is shot and yes I need a new one!! I am picking up my xc90 today with a new transmission and no cost to me!! I hope this helps others with the same problem !!
  • Sugree, please provide the contact number you used to contact Volvo Corporate. As I was only able to reach the Volvo Customer Care number at 800.431.1552. Thanks!
  • sugreesugree Posts: 6
    I did call customer care at 1-800-458-1552. The key is, make sure you do not tell them if your car has over 100,000 miles on it. They won't even consider helping you if you are over 100,000 miles on it. ASK FOR BETTY and play on her sympathies!!

    Also, I have to mention that my dealership went above and beyond to fix this problem at no cost to me. I now have a new transmission, hoses etc. I am on my way to pick it up. I will report further findings if there are any.
  • sugreesugree Posts: 6
    I am in my xc90 with it's new transmission! I am copying directly from work order what was included:
    1 automatic transmission
    1 radiator
    1 oil cooler
    1 # 8 oil line
    1# 1 oil line
    1# 3 hose
    2 transmission O
    1 anti freeze
    1 ECM gasoline U
    1 TCM UPGRADE
    1 sealing ring
    4 SEMS SCREW
    1 # 2 O-ring
    3 cable ties
    1 # 4 O-Ring
    1 spacer sleeve

    NO CHARGE!! Where there's a will there's a way. Don't give up!!
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