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We ordered our 2004 XC90 new from the Massachusetts dealer in late 2003 and had the dealer do all of the service for the first 90000 miles. Since then we've been using a very trustworthy independent Volvo mechanic. Volvo's are not cheap to keep … having owned at least 1 for the last 31 years … and the XC90 is no exception. However, the day that we feared would come arrived three days ago when our transmission died. I suppose that I should feel fortunate that we got 170,000 miles out of the original transmission given the experience of many other owners who are on their 3rd or 4th transmission with fewer miles. Our dealer has offered to replace the dead unit with a new transmission to the tune of $7500 … less a 10% discount on parts and labor. They'll also give us a 2 year warranty. My wife loves this car we are considering the new transmission in the hope that we can get another 50000 miles out of it. But I am having 2nd thoughts about this given all of the negative experience that's been shared on this site. I think I've read every post and I don't recall one single post saying "we replaced the transmission and everything was fine after that".
I received a goodwill notice from Volvo the day before Christmas that they are launching a service campaign. They are upgrading, for free, the TCM software installed on our xc90. I already had it completed. Back history... We only have 80k miles on it currently and the original transmission did not go out but started to slip at 32k. Volvo replaced that one free and have not had any problems since.
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