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Nissan Armada Maintenance and Repair

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  • just this morning, I had my 05 Armada pop out of park into reverse when I had stepped out of the car to put something in my mailbox, I have extensive damage and my children were inside - very scary! And of course the service manager "can't replicate the situation and has never heard of such a problem before". I'm not letting it go too lightly
  • meesacatmeesacat Posts: 4
    I just had the "new" rotors installed last week. These are the new version and I was told I was a test car. Hopefully it cures the problem. Also, I have tan cloth seats (what a mistake). Does anyone have a product recommendation to remove stains??? The dealer tried something, and now it's ten times worse. Please let me know!!!
  • I ran into this a long time ago. I was in a steep driveway and was sitting pulling straight out (not backing) and was waiting for traffic to clear. When I released the brake I started rolling so put it on again thinking it had to roll a bit before catching on whatever makes it stop. I released the break again and let it roll. It went down the driveway and would have went through the garage if I hadn't of been testing it. It rolled just like a manual transmission. I have never asked about it though at the dealership. Since after I noticed, I have tried it and in forward, if you are on a hill, it acts just like a manual transmission. Nothing holds it back. Why? I wish someone had the answer. You are not the only one as I have seen others complain about this.
  • Funny someone mentioned this. My brand new 2005 did the same thing in my driveway, and I commented to my wife how odd it rolls backwards while in drive. I had to double check that it was not in reverse. I guessed it was due to the above average heavy vehicle vs. low idle speed,and that the vehicle electronic computer controlled idle/hill/tranny technology had not been broken in yet. The system is supposed to adjust to driver styles and conditions over time to optimize performance and mileage. My other automatic holds itself, but is much lighter. I am not concerned, but it does make for a good service question, and a slight challenge when getting to a stop sign on a hill.
  • 81trekker81trekker Posts: 51
    Regading the cloth seat stains, might want to contact Stoner, Inc. in Quarryville, PA
    800-227-5538. They were helpful to me when their original product I used did not remove
    the lipstick without a leaving a stain. Sent me a carpet/upholstery care kit for free.
    I never used it as the stain eventually disappeared. Also, I had slipcovers on mine, not
    the bare seat. When you get the stain removed, might want to invest in the seat covers.
    Found a place in Florida that does a good job with them: www.seatcoversdirect.com.
    Have had them on for almost a year and now need to wash them. 81- Trekker
  • meesacatmeesacat Posts: 4
    Thanks for the info. I will try to give them a call!!!
  • I, too, am having the same rollback problem. I purchased a NEW, UNTITLED '04 Armada LE on March 28th and had this problem the first two days of driving. I test drove it over 40 miles (distance from dealership to my house and back) and all was peachy. The next day I drove it, round trip, about 120 miles. After the first 50+ miles, I noticed the rollback very subtly whenever putting it into drive. After going up a very steep hill, on which I had to reverse partly down the hill and drive up again to park it, it became much more noticeable thereon after. When I attempted to drive up the hill again it rolled back considerably. I had to press hard on the gas for the gear to "catch". At which point my kids were mortified because the screeching of the tires and the abrupt motion embarrassed them. Just to make sure I wasn't quacked, I tried it again in the safety of my driveway. Reversed it into the street, put it in drive and screeched the tires like a teenager in a hot rod . . .this time I was embarrassed, my neighbors were out. Salesman told me to bring it in right away. The technician test drove it right it the dealership garage and low and behold it was diagnosed as a transmission problem (that was March 30). They are replacing the transmission with a brand new one. Today is April 8th (not sure when I am getting my car back) and I have had their loaner car (2005 Armada) longer than I had my newly purchased car . . . at least the loaner is loaded. Obviously, I am not clairvoyant. Otherwise, I would have never bought this car but I see a recall in the future.
  • mikepmanmikepman Posts: 5
    I just got the new fix done on my brakes. They replaced the rotors and pads in the front and machined the rotors in the rear and also replaced the pads. This was the third time at the dealer for breaks. I have had the car for 7 months and have driven just over 7K. I had to shake the tree to get the new fix since the parts are very limited. I had to file a claim with Nissan 1 after the second break job. When the judder began again I contacted the rep and referenced my file number. They contacted the dealer and both parties were able to find me the new parts.
  • ldpldp Posts: 8
    I have a 04 armarda 4x4 LE.I only have 6k total and it had been in the shop 3 time.The first time is the back windowns make noise when rollup they replaced both motor and the my brake got bad in 3k they replaced new brake then the back window make noise again and the front driver window make noise when roll up and then it roll back down by itself I am afraid of using these windows and my brake is going bad again at 6k. 4-10-2005.I should kept my 01 toyota sequoide limited. also i got the transmition roll back to but not as much because i live inhouston tx
  • art326art326 Posts: 2
    Have any members filed Lemon Law Claims against Nissan concerning the brake judder issue? If so, what settlements have been made or offered? Thanks.
  • rosie726rosie726 Posts: 40
    In the process of this at this time, no offers made yet.
  • rosie726rosie726 Posts: 40
    Took our Armada in today for the FIFTH brake repair, the new parts are not available at this time, so the rotors were resurfaced as a temporary fix. Were told parts should be available next month. Guess we'll see. Oh!! One other thing straight from the service managers mouth, the NEW 05 Armada's are still coming in with the original defective brakes!!!!!! Buyer beware!
  • Yes. A few employees at dealers still have various stories. A sales guy will directly tell you the 2005s are fixed, but this is not true unless the production date is after March 2005, then it may be true. A service advisor will beat around the bush and advise the probably may not happen on the 2005s to delay the inevitable replacement. I got all the stories from different departments at different dealers during my shopping.

    However, you are right, the 2005s produced to date do not have the beefed up brake system. I got the #1 guy in charge of my dealership service department to meet with me, address the brake issue, among other service inquiries, before signing the purchase deal. They were straight up in confirming the 2005s did not yet have the new system. It was Nissan's willingness to fix the problem for free on previous customers and their recent replacement release that makes it almost a non-issue now.
  • batwomanbatwoman Posts: 2
    You can find info about the lemon law or lemon layers if you google it. I am having a lawyer from Conejo Valley, CA handle my claim. If you have a life threatening problem twice in 18K (ie: brakes) there should not be any problems invoking the lemon law. There is a clause in the lemon law that pays for the lawyer also. It's a shame about the Armada. All the features and the look of the SUV are great for the price - but unfortunately the workmanship is typical american junk.
    I went thru their "Consumer Assistance" dept - not much assistance there ( she said no) so I got a lawyer.
  • rosie726rosie726 Posts: 40
    Who's to say that this "FIX" will be the one that works?? the last 2 modifications didn't do the trick, why is this one any different??
  • Time will tell. The difference with this fix is that it completely replaces the pads, calipers, and rotors with larger newly engineered ones. This is not a rework of existing same old pieces like the last few TSBs did. Probability is on the side of this one working, not only because of the mechanical physiscs, but the financial impact to Nissan not getting this one right would be more than tremendous.
  • galvanggalvang Posts: 156
    The lemon laws differ from state to state. I try pursuing the lemon law with the ARMADA. Since I live in Nevada, I have to use the arbitration process thru the BBB. This is where I wish I was back in California. California has a much better system geared for the consumers. I use the lemon law a few years back in a different vehicle on a unrepairable fuel gauge and won a buyback. Needless to say, I had a good and aggressive lawyer.

    In Nevada its a different story. I went thru the arbitration process with the Armada and it didn't fly. The arbitrator was incompetent and very biased. This BBB sponsored arbitration process is so in favor of the car manufactures its completely unfair. Who pays for the BBB arbitration process are the car manufactures. Right off the bat it's conflict of interest. Of course, the arbitrator is going to rule in favor of the car manufactures since the BBB hand picks them and more than likely gets paid by them. Nevada aught to change its laws to mirror of that like in California. Arbitration should not be mandatory. Try to find a half decent lawyer for lemon laws here in Nevada is non-existent. Its very disapointing.

    I haven't given up yet. I got somethings up my sleeve. Good luck to anyone is going thru one.
  • You are wrong! Why does so many people keep posting that the calipers will be replaced. No one has ever said that! No one. I am waiting on pads now. The parts are in but no pads. I asked and they said the fix does not involve calipers. If someone is telling you this, they are telling you a lie. Who knows if the fix will work. I am not confident. To have waited for 1 1/2 years and this is my 5th time in for brakes (now 21k miles) I am out of hope. I called the dealership a couple of weeks ago and they told me the parts were in so bring it in that monday. I took it in that monday, just to hear that all the parts were not there, so sorry for your trip down! I asked what is involved and they told me, pads, rotors, some bolts and some sort of kit. I said calipers also, right? They said no. The fix does not call for calipers. I have waited now for over 1 1/2 weeks and still no brake pads and my vehicle shakes badly. I am at wits end. It kills me everyone saying their vehicles don't have the problem. THEY ALL DO! Nissan has admitted it. It must be driving habits (city driving vs more open road) as that is the only thing I could figure out that could explain it. Why else would mine and others have to be replaced time after time. My friend says his have been fine (31k miles) and he has never had a problem other than squealing but his driving is mostly highway. We live in the same area but he rarely drives it on start and stop trips. I don't mean to lecture, well I guess I do. Wise up people, these things have problems!
  • galvanggalvang Posts: 156
    Yea, till I get it in writing from Nissan I will not be satisfied. I heard from all of the reports, hearsay mind you, that calipers are involved. Right now I suspect that calipers and other critical parts are in short supply till next month. Availibility is suppose to get better, again, this is hearsay. Time will tell if this is a real fix.
  • You're right about no calipers, but here are the rest of the parts some guy posted on the Titan forum. Pads and rotors are key friction pieces anyway.

    A new TSB was just issued last week on the brake judder fix.
    It is TSB: 04066C, dated 3/23/05.
    Here are the new part numbers:
    NEW BRAKE ROTORS AND PADS
    40206-ZC00A ROTORS
    41060-ZC025 FRT PADS
    44060-ZC025 REAR PADS
    41005-7S000 TORQUE MEMBER ANCHOR BOLTS

    You're also probably right about driving habits and styles. However, this is no excuse for not having a decent set of brakes on a heavy vehicle. Ask GM and Ford who got brakes right years ago.

    Nissan is a pretty smart company, and probably got it right after this long. I hope my gamble to buy and Armada last month works out. At any rate, we still have the 3 year unlimited miles brake guaranty.
  • ldpldp Posts: 8
    I agree,we need to band together and get Nissan to by it back.
  • ldpldp Posts: 8
    Your friend must not use his brake to stop.We all got problem with the brake and tran.
  • gondogondo Posts: 5
    I have a 2004 qx56 and the problems have been numerous.

    The latest brake fix is being advertised as the fix to end all fixes. But so were all the other fixes and they didn't work.

    The roof-headliner rattles and vibrations have tsb fixes but they don't work either. My wife and I are tired of riding in our friend's Suburbans and Odysseys that are much older than our infiniti and noticing how the dvd players don't bounce all over the place and rattle constantly. And the qx56 is marketed as a luxury vehicle. These are just a few of the problems, but the shaking and rattling is so irritating.

    The saddest part is the infiniti service. The first few times we brought it in they returned it with lines like " the brakes are better than new," and "the roof is 100% solid." Now they bounce back and forth from "it is that way by design" to "can we try an experimental fix on your roof and if it works we will use it on our other qx56s?"

    I have rarely brought a vehicle into the dealer to have problems fixed and I have never had to do it twice. infiniti has had my vehicle 5 times and still won't / can't get it right or even close. I have currently waited 2 weeks for them to make an appointment with a dts (district technical specialist) to look at it. And once the appointment is made who know how much longer until the appointment date. It is aggravating.

    If anyone is thinking that the quirks have been worked out on the 2005s they're wrong. The infiniti rep said mine, referring to the headliner, "shakes less than the 2005s." My opinion, after driving a 2005 for 1 week during one of the patch up jobs, is that the 2005s shake and rattle less than the 2004s but still far from what a luxury marketed vehicle should. I could have the same ride from a 1999 Suburban for $45,000 less.
  • lenelene Posts: 3
    I have a 2004 4X4 Off Road Armada I have had nothing but problems with this car from the windows, brakes, roof, inside lining and doors. I have taken my car back to nissan more than 10 times. I am currently in the process of getting Nissan to buy back my car. They told me that it will take 30 days for Nissan to decided if they should buy back my car. If that does not work I am getting an attorney for the CA Lemon Law. I think that there is power in numbers and I think we should all ban together to get Nissan to buy back all of our cars. Think of all the time you have taken off work to take your car back to dealership only to find out that it has not been fix. I am tried of all the lame excuses if you did not make your payments on time I know that Nissan would not be as patient Lets get together and see what we can do.
  • bscottbscott Posts: 7
    I purchased my 05 Armada LE in mid Febuary and now have 3117 miles on and no problems. The only thing I would like to get is a Borla Cat-Back Dual exhaust system. Every nissan parts web site I vist they were all on back order. So I'm asking does anyone know where I can purchase a Borla cat-back system with out
    having to wait for about 4 to 6 weeks. I sure would appreciate the help.
  • aggiedogaggiedog Posts: 238
    Have you tried Borla's website? www.borla.com You can buy it online and take it to the muffler shop of your choice. Or you can do it yourself if you are so inclined. It's not difficult at all if you've worked on cars before. I hope you find it. It looks great.
  • bscottbscott Posts: 7
    I tried the Borla website and also called Borla Monday and they told me that they have 4 to 6 weeks of back orders for other stores and shops . And the guy
    I spoke to said the system is selling real fast . As soon as they get to the outlets
    they are sold. I also have a friend that owns a muffler shop tring to get the cat back
    system for me because the muffler shops will get it faster.
    So thanks for your reply and the system does look great.
  • tt30tt30 Posts: 31
    I have bought '04 Pathfinder Armada in October 2004. Love the feature and how it drives. I have 5,000 miles now. The problems I have are mostly interior:

    - the driver and rear passenger rattles. The dealer has replaced the driver's mechanism, and the rattles stopped. with do the same for the other door
    - the overhead DVD panel started to rattle in about 2000 miles. The dealer has replaced the panel, but the sunroof cover got stuck during the repair. They had to replace the whole interior ceiling. We found 28 issues after the repair, and the problem wich the rattling overhead panel still exists... The dealer fixed 28 issues in 7 days, while giving us a 2005 Nissan Pathfinder loaner... The Pathfinder had 4,000 miles on it and rattled even more than Armada...

    I do not know how many times we will be fixing the problems after the dealer's repairs (rattles, door rattling etc). We already spent about 2-3 weeks in repair.
    Is this car a lemon?

    :lemon:
  • guyusesmacguyusesmac Posts: 1
    I got the new 'brake judder' fix this past last week, and today got a flat rear tire. When I took it off, I noticed that the rear rotor was the same old rotor, as you can see where it has been worn down from the previous 4 times it was turned. Can someone help me? Was the fix suppose to be 4 new rotors, or just the front two?
  • soldaustinsoldaustin Posts: 91
    The fix is for new front rotors, new front pads, new bolt kit for the front (no calipers like people keep saying), and rear pads only. That is what my dealer said. He read it off from something he had from Nissan. I have been waiting and waiting for the fix and am going to call Nissan today. I lose count but think this is my 4th or 5th fix. I couldn't wait any longer and had to have the front rotors turned again to get me by as I couldn't safely drive the vehicle anymore. I have never had one to get so bad and waited a month for the rest of my parts but they never came in. I am one of the first buyers of the Armada (bought in Nov 2004) and so you would think after all the problems and how many times this thing sat in the shop I would get them ealier than the newer customers. How wrong I am. THere is no loyalty and they don't care if you come back or not. The new American Nissan company is bad. Just get used to it. I wouldn't buy a skateboard that came out of that Mississippi plant after going through what I have. Oh, yeah, I only have 22,000 miles. :lemon:
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