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Comments
As a very happy 1995 Maxima SE 5-speed owner, my business was Nissan's to lose. They did. I'm prepared to spend $33.3k on a TL 6-speed Navigation. The fact that I could save $6,000+ on a Maxima SE doesn't make up for the fact that it is clearly a downscale car compared with the TL. And you are right, the true incrmental cost of making it an upscale interior might have been $1k at the most. Even the G35 has too much value engineering to make it attractive.
They rub...
I tried Michelin Pilot Sport A/S 235/50/17's from the tire rack online. Had them delivered to the tire shop and was psyched to see them. The really looked good, wide, very tough....but, as you turned the wheel, they rub in the back of the wheel well. The installer would not leave them on the car for the obvious safety hazards...
Tire rack said they would fit, but obviously they didn't. So they took care of getting them shipped back and re-shipping the 225's to the installer free of charge. The 225's fit fine, but wish I had gotten the 235's. Much better looking, but rubbed quite a bit.
Hope this helps
As some of the Max fans have observed, Nissan has made the new Max into an Avalon with a souped-up engine -- i.e. a roomy car(on steroids)with luxury pretensions but a lackluster sales volume. Unfortunately, the new design and formulation is not what most Max fans want ... the "4DSC" which the old Max used to be known for.
I recall Consumer Report described the new Max as a sporty (yet pricey) car lacking in refinement. Further, CR commented that the new Max would not compare well against the less expensive Camry or Accord (or even the Grand Prix), all of which are considered Max's competitors. Therefore, despite Nissan's wish to move the new Max upscale, the car mags' editors have not been so moved.
In addition, most Max fans (particularly those who are now more financially secure and are able to afford more expensive cars) do appreciate the difference in build quality between the TL and the Max. Thus, many (former) Max owners have moved to higher and greener pastures, even though the TL costs at least $3,500 more.
If Nissan wants the Max owners to look at the Altima as a replacement thinking that the lower-priced Altima will also please the Max owners, it has not made a sound business judgment and does not really know what Max fans want.
Furthermore, even the G35 doesn't fit the bill as an upscale replacement for the Maxima. Why they couldn't put a TL quality and cleanly designed interior in the G35 is a mystery, but I'm beginning to think Nissan is forever lost in interior design by committee (with a few blind members). Even the 350Z looks tacky compared to my spartan, but high quality, S2000.
Repeated offers to sell me a G35 sedan 6-speed at or below invoice hasn't tempted me. Transplanting the TL interior into the RWD G35, with a few other minor adjustments would likely do the trick - and I would gladly pay above invoice for that combination.
the fact is, its performance numbers are at least as good as the old maxima, the 2005 upgrades have matched or exceeded the old max's refinement, and the new SE-R should bring it all home.
and noone said anything about "trading up" to an altima...it would be a lateral move.
It's too bad they can't go back in time and call the '05 Altima a "Maxima", and have a new nameplate for the '04 Maxima ("Maxalon"? "Maxabuick"?). I wanted a Maxima for years and when I saw what direction they were heading with the '04, I took the plunge and bought one of the last '03s. An Altima, for me, means "bland little sedan" and always will. My parents had a '96 and it was ok, but nothing more. Reliable as dirt, and about as exciting.
If my Maxima were totalled today, my first visit would be to the Cadillac dealer to try out a CTS. That car was out when I bought my Max, but at the time it had that crappy Opel engine and that turned me off of the car entirely. My second visit would be to the Chrysler dealer to try out a 300C. I find the Mazda 6 and G35 to be just a bit too small, although I'm sure both cars are a blast to drive.
It's funny how, in a year, I go from "must own Maxima" to "I'll give two domestic sedans a chance to impress me".
wow.. what a beautiful car... i agree that the 6 is smaller than a maxima..but i doubt it's that much smaller than my 2000 maxima... right now, boy do i wish i have a diff car...
i've always wanted a maxima, but then the day i could afford to get one, I want something else... arghhhhhhhhh
Thanks for your support. It seems we share a lot of common thoughts about which direction Nissan should take if it wants to market the Max as an upscale car. Among other things, it needs to improve the car's fit and finish and not share so many parts with the lower-class Altima. I know parts sharing makes economic sense, but if Nissan wants us to pay more for the Max, it must justify the additional cost. Further, providing Max owners with VIP treatment when it comes to getting dealer service also helps. More importantly (and this is personal to me), make the new Max as reliable as the old Max (I did not buy 3 Maxes for no reason).
Perna,
It would take quite a bit of pursuasion and incentive before I will again look at U.S. made and designed cars. I bought an 86 Olds Cutlass and hated myself for not doing more research before making the purchase. It was a POS because I had to spend so much time and money fixing it. After that, my next 3 cars were all Maximas (3rd, 4th and 5.5 gens). Although the U.S. automakers have come a long way in improving their cars, there is still a substantial gap between Japanese and U.S. cars in terms of reliability and quality.
Don
i think of the 04 max as more of a "brand new" product. i agree that the maxima name doesnt fit it. so whats the closest thing in the lineup to the old max? the altima 3.5.
That would never be a factor in my case since I never considered the Maxima to be a premium brand to begin with. As soon as Nissan elected to put a V-6 in the Altima a couple of years ago, the cars became essentially the same, in my mind. The only advantage the Maxima had was in interior materials quality and perhaps a few features like HID headlights.
Today, if I am buying a midsize, the Altima would have a chance to be in my garage but the Maxima has little or no chance.
The Acura and Honda dealer personnel put in extra effort to please the customer, are fair and do not try to sell extra un-needed service. The service and parts at Acura cost a little more than for similar at Honda and Nissan. The Nissan dealer personnel are polite but do not try for as high a level of customer satisfaction as do Acura and Honda. Also, Nissan dealers will try to sell more service than is needed. Both Honda and Acura dealer personnel strive to be respectful to the customer. I feel more VIP type treatment at Acura than at Honda, but very little at the Nissan dealers.
If Nissan wants Max to be flagship and up-market type car, they will have to figure out how to service Max customers that will then have higher expectations. Much has been written in the press about a similar matter with VW. Will persons who can afford the most expensive VW (80K?) and may be accustomed to Lexus customer service be able to get VIP treatment at an ordinary VW dealer?
"I feel more VIP type treatment at Acura than at Honda, but very little at the Nissan dealers."
these statements give the generalized idea that ALL nissan dealers dont care about VIP treatment, and that honda/acura dealers NEVER try to sell things.
pelase rephrase your statements more like: ABC honda was great, and XYZ nissan was awful.
individual dealers can be as different as individual salespeople.
but as far as getting VIP treatment? you're not gonna get it from a Nissan shop..that's why there's Infiniti...at least that's the idea..
;-)
I found some data on related topic of customer satisfaction of dealers. April 2002 (nothing more recent) of Consumer Reports has data from owners of 130,000 vehicles. A bar graph shows car brands against percent of owners' rating of "very satisfied". It shows Acura, Honda and Nissan in the bottom half of brands. Nissan is second from the bottom. I know that this is 2 year old data, but does anyone have anything more recent?
It seems that a company, whether Nissan, Honda (or Lexus), should set direction, guidance and goals to have "each and every" of its dealers strive to achieve excellence in customer satisfaction. One should not have to shop around to find good or minimally acceptable dealer service.
Again, I will repeat: Acura and Honda dealers have a better attitude toward the customer as opposed to Nissan. There is still a little something at Nissan dealers that remind me of American brand auto dealers of the past that I did not like.
Are there any other Nissan owners on this board who also own Hondas/Acuras? It would be interesting to know if your experiences in your part of the country are parallel to mine or are different.
Was there a discussion on this board earlier this year about NJ Nissan dealers allegedly not informing Max/HID owners about a theft problem in a timely manner? Any update on this?
One of the Nissan dealers (in Queens, New York) was very greedy. It failed my car for inspection because of a small crack in one of the rear lens and it wanted to charge me an unreasonable amount to replace the lens. I later replaced the lens at an independent garage for only 35% of the dealership charge. The other Nissan dealer (also in Queens) is better because it is new and the owner wants to be a top volume seller in the area so as to get a higher "incentive/holdback" from Nissan; it even opens on Saturdays to accommodate customers. However, its charges are rountinely higher than the independent garages.
Both Nissan dealerships, however, cannot compete with the independent garage (which I sometime use) in terms of customer satisfaction. One time my car was hit by an 80 year old woman, and I took it to the garage, which has a body shop. Not only was my car fixed professionally at a lower cost, the garage also detailed the car and drove the great looking car back to my house when it was fixed. I don't think I would ever expect that kind of service from Nissan :-)
Kenm8, do you recall whether the Consumer Report you referred to dealt with buying experience or post-sale service experience at dealerships? The one I read several years old dealt with the fornmr. IMO, if you can't even get a decent experience when buying a car, you may as well forget about the post-sale service.
Any experiences from the owners (positive / negative) with this package??
As a side commentary, I've also considered the 04 TL. I'm a life long Acura owner. Now that they have been out for a while, I've seen 3 "used" TLs which all had dents in the aluminum console trim pieces where misdirected cups or seat belts have left their permanent marks in the trim piece. Owners forum also seems to have complaints about squeeks in the 04 console. So, while the 04 TL may have a superior interior to the MAX, it is not perfect!
Sheehy Honda (Alexandria) - very good
Chevy Chase Acura - poor
I agree with bowke and kyle - 75% of my service experience is dealer specific. I know that Lexus has a generally very good reputation for customer service, but I don't think either Acura or Infiniti is as much of a "premium" brand across all dealerships as Lexus.
Still, my preference is for a vehicle that doesn't need a lot of service, hence my decision to get an S2000 over a Boxster S a couple of years ago. I'm sure the Porsche dealership (HBL) would treat me well, just too often!
Acura - I have been using the same Acura dealer for a number of years and two cars - an old Integra that we no longer have, and the new RSX-S. Pretty good service overall - never thought of going elsewhere.
My 2 cents only. Not indicative of dealers in your area.
Sales - when i was buying a Max back in 2000, i walked into this same dealership, (no greaseball attitude in the sales dept), the gentlemen was quite nice in going out and showing me his inventory... to make a long story short, they wanted to sell me a max with a older production date (which had older GLE wheels) and it was the color i didn't want... after an hour, i started to leave and this gentlemen got very angry and slammed the chair i was sitting at against the desk... not very professional at all... he called me to come back a week later and tried to sell me a silver GLE but at $1000 over invoice claiming this is how much it's worth, i laughed and said i would go to another dealership, which i did.
BayRidge Nissan (Brooklyn NY)- Sales (Average)Service(no experience) this dealership was refered to me by a friend who leases from them at least 6 cars the last 3 yrs... so I went in and asked to pay invoice, they agreed after alot of negotiation, so they decided to put me thru the finance manager and fleece me for $500 for an alarm that cost $100 if not less... by the time i went into his office, i was exhausted so we just gave in....
Jerry Rome Nissan (Springfld, Mass) - Service dept (above average) - fixed my rotors and brakes under warranty after i showed them the TSB's.. called when they said they would, very courteous and even drove me back to work and picked me up. Sales (very little experience here) - although i've never bought a car from them, one of the times i took my max in for service, i walked in to look at the 03 max, the gentlemen asked if i wanted to drive it... he spent some time talking to me about new features and etc... (granted there was no one in the dealership at the time) i'm sure he could've been doing something else..
Harte Nissan (Hartford CT) - Sales - i drove my maxima into their lot because my gf was looking to buy something... the sales person said..ohhh i ilke you guys, i'll talk to my manager and see what i could do for you... granted, he seem new, he came back with $200 under MSRP.... my gf said.. i thought u liked us..LOL.. needless to say, i knew what was invoice and the manager said i couldn't buy a max near that in CT... oh well, she bought a 1.8T jetta instead of a maxima SE.
i think when buying a car, they put you thru a wringer to squeeze as much profit as they can from you... first from the sales person, then the sales manager and then from the finanace guy... what a joke! but in addition to having different experiences with different dealerships, i'm sure you also have diff experiences with diff sales people too.
In the Milwaukee Wisconsin area, we have 5 Nissan and 5 Honda dealers. There are 2 excellent Nissan dealers and 2 excellent Honda dealers, when it comes to service. The other 6 are nothing short of just poorly managed, bad businesses.
In the sales arena, the Nissan dealers are far better than the Honda dealers as far as pricing (Honda just says MSRP+ while Nissans are readily available near invoice) but you get better treatment at the Honda dealers in general when buying.
For an inexperienced buyer, your chances of getting hurt (as defined as paying more than you could) are higher at the Nissan dealers than at the Honda dealers.
As to the 04 Max with the elite package, I doubt there are many of them in production, because I guess most Max owners prefer the roomy five passenger seating configuration and the fold down rear seats. Moreover, I don't think Nissan correctly priced this package. If you find an elite packaged Max at a dealer, it probably has been sitting in the lot for quite time (due to lack of demand), and you should be able to negotiate a very good price for it.
regarding the altima, i just sold one at invoice, and another at MSRP this week, so its a deal-by-deal scenario.
2005 Nissan Altima 3.5 SE 4D Sedan
Stock Number: 2287509
Exterior Color: Mystic Emerald
Interior Color: Blond
No Haggle Price: $27,778*
Destination Charges, Dealer Prep: $0
MSRP: $31,130
Factory Invoice: $28,582
Savings from MSRP: $3,352
Any clue?
I guess their prices are from day to day.
I wonder if they won't revise the rear to provide two exausts (instead of the current four chrome finishers) consistent with the 350Z, Murano and now Altima...
of the car which would include doing away with the now infamous
" corporate tooth ".
It's almost as if there were two different design teams. One
for the front and one for the back , and neither knew what the other was doing. It's probably the same two teams that did the 5th. gen. Max. and screwed up the rear on that car. ( rear looks like a Neon....Oh my God!!).
Maybe they will get it right on the 7 th generation Max., but by that time I'll probably have a TL.
They have it for the Altima and the 350Z, but not for Maxima
Did anyone put a cold air intake on his or her Maxima yet? If yes, how is it working for you? Personally, I do not agree with statements that Nissan screwed up the exterior of Maxima. The rear end looks great, it looks like a solid, and powerful car. My car gets a lot of appreciation and people always stop and look at it. I live in the area, where I don’t see a lot of Maximas, so it works for my advantage. I had a 2003 max, and while it was a very nice car, it looks ridiculously outdated next to the 2004. Plus, the 2004 handles a lot better, the body roll is almost non-existent, and thanks to the 245/45R18 Goodyears, this car sticks to the road a lot better then the 2003 Max did.
BTW, if you don’t like the front end, especially the grill, you can have an aftermarket chrome grill put on, makes the car look a lot better. I saw a black 2004 maxima with the aftermarket grill – it made me want one too, looks really sharp!
Now if I wanted to buy a G35, or the TL, like most of the people on this board, well – it would have made my payments go up by $250 a month, I don’t know about you, but this, plus the outrageous gas prices (2.15 / gallon) is enough for me to look away from the Infiniti/Accura dealerships.
As far as the 300C is concerned, good luck getting one right now, they are hard to find, and I hear that the owners are already complaining about the numerous issues with it. Maybe in 2 years, after DC will work all of the issues with the 300C out, and make sure that their MDS system really works (Chrysler’s below average reliability is well known).
But then again, in 2 years someone will have even a better car out there. Just look art what infiniti and accura are cooking.
But, I never keep my cars for more then 2 years, as you can see I traded my 2003 maxima a year after I bought it. I cannot lease because, no one will lease a car with no mileage restriction. In my case I drive a lot, almost too much. I’ll trade this 2004 Max next year, maybe for another max or maybe for a 300C.
you said you put qabout 30k miles per year? well, guess what...you can do that with nissan. do a 3 year with 30k per year, and you should be able to beat the payment you have.