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Edmunds please fix if you can. thanx
I dealt with a relatively small private organization, but its worth a try against a dealership.
The question for the group: if this is a "known problem" (according to the repair guy), what do I specify to get the "known solution"? I obviously didn't get it the first time around on this.
Regarding going back to the same dealer: It's up to you, of course, but I would go back there. I would insist to get at least the shift lever redone to my satisfaction (ie, parts replaced or whatever seems appropriate to bring it back to the state before their "repairs"). Moreover, I would insist on watching them doing it.
It would be nice to know what another dealer may discover about your Bose. If that wouldn't work, I would go to Nissan technical help. There are many posts on that subject here in the last few months.
You may report back as to what you decided, how it went, and let us know the dealer name, so others can watch out for them. Good luck.
I too would give the dealer that caused the problem a chance to fix it. Another dealer won't touch the gear knob and fix it "under warranty". You'll have to go back to the at fault party.
I realized sometimes mistakes are not intentional. However, this seems unlikely. I had another incident with the first dealership when I took my car in for oil change about 3 months ago. Before that I had all my drive belts replaced by an independent mechanic. Anyway, after my oil change, the service advisor showed me this whole list of "items need to be fixed". On it, fan belts were one of the items, plus a $900 worth of front & rear shocks. He told me that my fan belt was old and had allkinds of cracks on it and it could break any minute. I therfore took my car to another place and finally the mechanic who put the new fan belts and told them what the dealership said. They both checked my car and told me that my fan belts look new and could not find any cracks. So I went back to the dealership, made an appointment with the service manager, and even dragged him outside and asked him to check the belts in front of me and showed me the cracks. At this time, he realized he was put on the spot, especially when I showed him the receipt from the other mechanic who replaced my belts. In addition, my car is a GXE model, the $900 worth of shocks they wrote on my estimate were shocks belonged to the SE models, not GXE. So I asked him if it is their common practice of just assuming certain things will need to be fixed regardless if the car needs it or not, or if it has already been replaced and just wrote it up when the customer comes in for a simple oil change. He denied of course and thanked me for informing him and promised to follow through with it. At first he offered to take me to the gas station and bought me a full tank of gas for my trouble. I laughed at him, he finally input a $50 credit to the computer for my next visit, and kept on apologizing and told me how he valued me as a customer and looking for my continuous support. So I gave him the benefit of the doubt and ultimately took my car in again for the 60000 service until my incident on 1/2/01. Now I wonder if they actually performed what they said threy'd done on the 60000 service order. And how many innocent customers they have taken advantage of and how many more are going to fall for the trap?If I had purchased the extended warranty,I probably would not take it to another dealership for a second opinion, because the service advisor told me that Nissan will cover it and THIS IS THE ONLY WAY to get my 'check' light to shut off. But since I don't really need a $2500+ job to solve my problem, would they replace the whole EFI unit anyway, honest mistakes or not? I have documentations for all these and was wondering if I should let it go or doing something else about it?
http://www.photoasa.com/cgi-bin/photocontents.fcg?uid=1589&v=978&d=192.1.1.61&id=23468&seq=4
http://www.photoasa.com/cgi-bin/photocontents.fcg?uid=1589&v=978&d=192.1.1.61&id=23469&seq=5
http://www.freshalloy.com/naias2001/images/zcar2.jpg
SHERMAX, the problem presents as a high-pitched squeal that fluctuates in tandem with the gas pedal (!) It is only when the radio plays, not the CD or the cassette tape. A guy at work suggested that it could be the diodes in the front panel maxing out. I'm not sure what that means, but I mentioned it to the repair person. They replaced the entire radio/CD/tape player, as I said, indicating that this was a known problem.
I'm sure you and norbert444 are right about returning to the dealer. This is a case of confrontation avoidance ... so unpleasant. I will just have to steel myself up to it, and then if the radio problem goes un-fixed a second time, I will post the name of the dealership here.
MSRP. is $23,849 invoice $21,433 TV $21,907...
What is a good price for this car?
2nd question.. How much should one pay over invoice for options?..
I would like the "comfort package" which go's for $1800 (MSRP.) & $1598(invoice) .... is it wise to, offer half the amount above invoice? if anyone can help pHs write me back..... Thank you
Any idea when Nissan is going to release it?
Does anyone have any pics of the 2002 Maxima? I have seen the info on performance upgrades for it but am wondering if there will be any exterior changes.
As far as the options are concerned, I would settle on a price after all the options are chosen so you only have to "deal" once.
Also, there is no DE Maxima. There are three models, the GXE, SE, and GLE. There is also a 30th anniversary edition SE for 2001. If course the spell check may have changed your post. This new Edmund's format is terrible!
You may want to place a call to a highend car audio store to ask about this...just for informational purposes. Just ask the m for their opinion on the following symptoms:.... Have all your symptoms straight. ie. enigine on/engine off, AM/FM, CD/Tape, they should help diagnose the problem.
bkso et al, Better Business Bureau does nothing and its designation means nothing. Here in Mass there is a dept. of consumer affairs which is probably under the attny general. I would let them know, even if no fraud was committed, it was contemplated!
This is not a production model, it is still a concept. The final version should go on sale some time in mid 2002.
No idea about the next Maxima though
HTH
Speed
Also, it appears that the crutchfield site filtered out some of the speakers for no apparent reason. For example, there is a pair of Pioneer 6 1/2" that I have had a lot of luck with, but only the 2-way version of them showed up on the list, not the 3-way version. They are the same size, just one has a super-tweeter. Could this have something to do with a built-in crossover in the BOSE system speakers?
If anyone has had any luck changing the speakers, please let me know. Thanks!
My automatic Maxima - 1997 vibrates (is a kind of shaking) when being driven or standing on a traffic light with the gear engaged. The service at the Nissan dealership where I purchased the car could not find and fix the problem. I wonder if this is a known defect. Suspect that the problem is in not having the engine and the transmission synchronized properly, but might be completely wrong.
If anybody heard anything about this type of problem please let me know at ark@rpcc.com.
Thanks a lot, Alex
Dealer's diagnostic computer monitor should have displayed an error code. At worst, this reads like a problem a friend's spouse had with her Infiniti. Dealer claimed it was a 'sticking main bearing' and replaced the entire engine (Nissan picked up 1/2 the cost). Personally, I believe the shop stuck my friend with an unnecessary repair and expense when the cause was elsewhere.
The door realignment may help the noise but may put the door lines off from the rest of the car when viewed from outside.
If this is where your problem is, a body shop may be able to help. I would express my concern about the misalignment of the door on the outside though.
Good luck.
It is inconsistent for me as well, and I got the same shpeel (sp?) from the dealer. They couldn't duplicate it, the car's running just fine, etc.
When, exactly, does it happen, how may miles on your car, what kind of gas have you been using, what are your driving habits like???
Sorry for all the questions. I've really been hoping (as selfish as this sounds) that someone else was having the same problem as me...Any other info you have would be very helpful to me. Maybe we can get to the bottom of this.
accident.....
I now own a 1997 Maxima GXE. I like the power and the look of the car--so far so good.
One quick question: At night with the instrument panel lit up, are the cruise control buttons
on the steering wheel supposed to be lit up? Mine don't light and it's pretty tough to figure out
what I'm doing. Thanks!
The mechanics claim that they cannot duplicate it, and therefore cannot fix it...Very frustrating.
Does anyone have anything similar happening, and an idea what it means?
Does anyone have a better analysis, or a solution?
Here's a copy of the Transmission Control Module TSB. I have only heard of one internet site that will provide copies of TSBs. They charge $35 per car per year. Sorry I don't recall the site address. Someone posted the address here a few months ago.
http://albums.photopoint.com/j/AlbumIndex?u=293684&a=9102093
George
Also, I took my Max in to have the TCM changed about 4 months ago. Luckily I had the TSB from this board b/c the service manager claimed he didn't know what I was talking about.
This may or may not be the problem with your noise, though. I too have it in my '01 SE (coming from the back doors),and need to get to the dealer and have it fixed.
Also, the body creaks but that might have started after the rear-end mishap (a 10 mph collision with an old Buick hitting my back bumper at an odd angle). My wife noticed the creaking first, now I hear it all the time...
I am really joking, but I just wanted to keep up with the type of posts here. Come on folks, enjoy the car!
Speed