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Comments
-- Don
73
Randy
The first time they thought a connector was the culprit causing an intermittent problem. The second time they replaced the switch pad at the dashboard. The third time they replaced the wiper motor. It's only been a week since this repair. I'm hoping this will cure the problem.
#2.I am having thoughts that perhaps the wiper motor was not built to take the jarring when the tailgate is closed, as that was our temporary fix until we could get it to the dealer. I say this only because the solenoid for the tailgate lock has also failed. The first time the mechanic just repaired it when he found that several rivets holding it together had pulled loose. Since, though the solenoid seemed to be working, intermittently, we could not lock or unlock the tailgate using the key. We had lubricated the mechanism as well as did the dealer which did not solve the problem. This solenoid was also subsequently replaced at the same time as the wiper motor. We think we will about break even on our extended warranty; however overall, we are generally pleased with our 95 GC.
I've had the warped rotor problem on all of them. DC vehicles in my opinion have always had poor disc brake rotors since their inception back in the 60's. Fortunately for me, my dealer has replaced my rotors when they warped on my 98 and 99. I would definitely insist upon this with your dealer.
Many vehicles today have this problem, not just the JGC. In an effort to reduce cost, rotors today are made from cheaper materials and more susceptable to damage from heat build-up. We all know this and it's not rocket science. It's an unfortunate part of life today that a lot of us are forced to live with.
Keep in mind that even if your dealer is willing to replace your warped rotors, you're only starting the same problem all over from the beginning. MOPAR replacement rotors come from the same supplier as the OEM rotors, so the dealer's MOPAR replacement rotors are no better than the originals. They too will warp in a few thousand miles and your dealer may not be willing to replace them a second time around.
Let the dealer replace them if they're willing to. But when you fry these, don't waste your time going back to the dealer. Find a reputable service center (or do it yourself) and have the rotors replaced with any decent aftermarket brand that you can get from a local automotive parts supplier (like NAPA or Midas).
My 93 had warped rotors from day one. On this vehicle, my dealer would only turn them (what a joke). After the problem returned, I had them replaced for under $100 a pair (remember, the 93's had drums in the rear) by a friend who owns a service station (remember these?). Never had another problem with the rotors in the remaining 80K miles I drove it.
I see a lot of people here advising you to spend upwards of $1000 to buy these fancy, hi-tech aftermarket rotors that probably work no better than a decent set of "no-name" rotors do. That's absolutely senseless advice, but hey, it's your money and you can do what you want with it.
Now, here's a couple of real annoyances that I've experienced on all 3 of my JGC's, but yet I've never heard anyone else complain about these. Anybody else live with this or have any suggestions on how to correct?...
Everytime I get in the draft zone behind a big truck, or have to drive in a crosswind of 20 mph or so, all 3 of my JGC's have been tossed around like a rag doll. Never in my life have I owned/driven a vehicle that's had such P-poor lateral (side-to-side) suspension stability and control.
A commute to or from work is physically tiring, not to mention scary at times because I just don't know what direction my vehicle is going to want to throw itself under those conditions. Man, if a cop was following me, he'd probably think I was driving drunk. I don't see this happening to any other vehicles in the traffic I'm flowing with at the time.
It's unbelievable how much I have to keep my steering wheel turned into the crosswind just to keep it in my lane. And man, when the wind lets up, I better be awake enough to react because the vehicle will instantly veer hard in the direction I'm turning the wheel.
For the record, my 93 had the Up-Country Suspension and handled the best of the 3. My 98 handled the worst, the 99 marginally better than the 98. How do your JGC's handle under these conditions?
The other annoyance is the P-poor low beam headlamp illumination on my 99 (my 93 and 98 were great). I remember DC bragging in the 99 brochure about how the new headlight design improved low beam illumination by 30-40 feet over the 98's. What a joke. The low beams on my 99 hardly illuminate the road out to 30-40 feet! No complaints with the high beams on.
You can really see the difference by walking around and looking at them from the front... the low beams just aren't as bright as what you see on almost all other oncoming cars. Yes, I've had the aim checked and they're "okay" according to the dealer. I usually run with the fog lamps on too (what little light they throw) to get a few extra candlepower.
We are infested with deer where I live and night driving is a real adventure, even with great headlamps. Anybody else out here have similar complaints? Any suggestions for a low beam lamp replacement that will throw better light without having every car you meet flash his lights at you.
Thanks for your input!
Do you remember what it cost you to have the serpentine belt replaced, i.e. if you had it done at the dealer?
Well thanks for hearing my story!!!
The message persists. It's random, not associated with time, temperature, road surface, or any maneuvering. The wheel lights on the display go out when the problem occurs and come back on randomly. The warning beeping is really annoying
Does anyone know what this switch does? Can I short out the connection?
I have a strange question about my 02' JGC that I just filled up with gas since taking delivery from the dealer. I noticed that when I took the gas cap off....there wasn't a little metal flap that prevents someone from putting something in your gas tank. Is this normal for this vehicle? All of my past vehicles have had this little hinged flap over the pipe that leads to the fuel tank.
I also have the same problem on my 93 JGC, it is annoying as you know what, I have been driving with that beeping sound for almost 30,000 miles, dealer couldn't figure out what it was either, so if anyone has a fix please let us know, by the way, I just turn the radio up to block out the noise.
I am trying to figure out my rough idle problem had a tuneup done, found out that wasn't the problem, was told one of my injectors were out, said I need to replace the PCM computer, sounds strange to me. I have 203,000miles on this baby, yes that's right 203k on the I6 engine.
still rolling.
dj
Brake rotors are often mentioned as a problem. The ones on my '94 became warped at 40,000 mi (common on today's vehicles of all makes). I replaced them with low-cost units from NAPA - they now have 80,000+ miles with no problems. Use low cost organic disc pads for long life and elimination of pad dust problems on the wheels.
Regards, Jack Wrenn
Thanks,
Serge
Thanks.
Jack
(2) Cadillac Escalade
(3) Lexus RX 300
(4) Lexus LX 470
(5) Keep my 1998 LX 470 and await release of Lexus GX470 later this year.
My husband and I purchased a Grand Cherokee Laredo in August 2000. My good looking Grand Cherokee is in the shop less than 24 hours after we brought it home. The horn did not work. After 3400 miles we had our first set of brakes and roters replaced. We have had 2 sets of brakes and roters placed on our Laredo within a time frame of 15000 miles. In between, the cars' steering wheel makes this terrible sound when you turn and back up. Brought in for them to fix...no problem. Still does it - no time or reason. Then we called AAA after the car wouldn't start in the parking lot of our local supermarket. It did that 3 times in one week. Our dealer couldn't find anything wrong but Chrysler sent them some kind of mother board or whatever and reprogrammed the car. The dealer had our car for approximately 9 days.
We started complaining to the dealer immediately after the horn incident. After the 2nd set of brakes and roters he said Chrysler (corporate) would call. No call. The 3rd time we advised that this car is "A Lemon" and would report our problems to the appropriate parties to bring action against them for a new car. That was 10 days ago. My husband spoke to some arrogant District Serv Mgr who advised "The car doesn't meet the Chrysler Criteria for the Lemon Law". Why are we concerned, they've taken care of the problem under warranty. I then called this charming gentleman every 20 minutes for a day and a half until he returned my call. He was totalling obnoxious. We are still waiting to hear from his boss, who has not called our dealer back. Oh, this charming District Serv Mgr refused to give me his supervisor's name and wouldn't answer one simple question Does he actually expect me to believe that 3 sets of brakes and roters is normal for any automobile? Talk about being frustrated.....I've called the dealer every day since Friday, Jan. 11, 2002 and will continue to do so until someone takes this piece of crap back. $35,000.00 and I'm ready to drive this beautiful looking car right thru the dealers showroom. I've started looking for another car.
I thought we were all alone until I talked to my hair stylist who has a '99 Grand Cherokee with 18000 miles and 4 sets of brakes and roters and 3 starters. When I came home from work tonite I checked Edmund's and found all of you.
Something should be done. Chrysler shouldn't be allowed to get away with this. Obviously, there is a very big flaw in their brake system and to date they can't be bothered with finding out what the problem truly is.
Mine -- 8 brake jobs in 29000 miles, 2 steering columns, 2 pitman arm to steering links. No response from Chrysler via phone, mail, or e-mail.
After my last repair, my dealer suggested that I get aftermarket rotors that are slotted and drilled because the factory units are junk. They also suggested I by new tires because my factory units are slightly out of round. My expense on both.
I've called the national service numbers. Stonewalled. Filed through NCDS, Chrysler wayout of becoming a Better Business Bureau member (need to be a repectible company to be a member). The NCDS is a sham. I won my claim. The NCDS was going to make Chrysler take my Jeep back in on a trade in, (for less than market value).
If you've got a good Jeep, enjoy it. If your is trouble some, skip the Chyrsler Arbitration (merely a delaying tactic), and either file with under your state lemon laws (which is cheap and fairly easy) or find a consumer law lawyer who knows how to win a case under the Magneson Moss act which will take more time and money up front, but a bigger refund if you win. A bennie -- Chrysler pays for all court cost if they lose, including your lawyer.
No I'm not a lawyer, but I have retained one.
For a good laugh, take a look at their Web Page - They declare they are striving to make the best designed, best built vehicles possible. LOL Yeah Right.
I've started looking for a Toyota.
http://www.wjjeeps.com
Anybody else having this problem?????
I am considering buying a new 2002 Grand Cherokee Laredo - 6 cyl, auto transmission. I've read where earlier years were plagued by warped rotors, drive train/transmission problems and power window problems. Have these issues been addressed in the 2002 Grand Cherokees ?? Any help would be appreciated.. Thanks
I have another list of options, but it would take to long to go through.
I have had 5 jeeps now and this will be the last.
Since then things have only gone down hill. Broken rear wiper, broken center console, bump-shift, warped rotors and all before 36k miles. Now the real fun has set in. The driver exterior mirror is broken, heated driver seat broken, bad front wheel bearings, and bad rotors. BTW, the heated driver seat cost $1200 dollars to repair so be judicious with its use. Disgusted with my car I worked as best I could with the local dealership and DC customer advocacy group but no one was coming to my help. (BTW, the original dealership went belly up so I had no one on my side) As an Engineer I know those wheel bearings should not have gone bad before 50k miles. I wasn't looking for a free ride just some consideration. As a last attempt I wrote to Mr. Jurgen E Schrempp (CEO of DC) asking for someone to give my case a fair review. I received a letter from DC stating that "After thoroughly reviewing your request and our file on this matter, we respectfully concur with the decision rendered by our Senior Staff...We are sorry we cannot provide a more favorable reply". My first question to Chrysler would be what was the decision the Senior Staff made? I have never been given a straight answer as to why someone has not evaluated the problem beyond the local repair shop. In my mind this letter demonstrates the arrogance this company has for the customers trying to be loyal. This letter came from the top and demonstrates the philosophy DC is applying to its customers.
My recommendations to those of you looking for a Jeep, it may kill you do to this after a good test drive experience, but walk away or plan on spending several thousand dollars on repairs you never considered likely. For those of you under warranty, buy the extended warranty. I did a cost/benefit analysis before mine expired but I never accounted for the cost or nature of repairs I am experiencing. ($1200 for a heated seat repair)
I have tried to be a loyal customer but I will not return to the DC brand until the bad taste in my mouth is gone. I can't place my trust in a company that treats its customers this way.
My other problem is the horn does not sound very loud and I have to repeatedly press around the steering wheel to find a spot where it works at all. Any ideas on either of these problems?
I'm hoping this isn't an indicator of things to come. Does anyone have any recommendations for a good dealer service department in the Sacramento, CA area? It's still not too late for me to buy that extended warranty....
When did they make the last (Grand?) Wagoneer?
I saw one last night, and really, really like the styling. I also like the size and bulk and useful space.
What motors did these come with?
I have a 97GC Larado 6cly UpCountry 4WD.