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Comments
2007 Land Rover Freelander Heads to Paris (Inside Line)
Steve, Host
Anyways good luck, I don't think I will buy another Land Rover again after this experience. Even if the car was in working order, the depreciation on them just make the car not worth buying.
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I am pursuing a buy-back of my 2005 LR says NO so far. They want to be difficult. I hired lawyers now. I have had 51 days out of service in 10 mos.. After a new transmission was installed reverse is rough. They tested it. Missed a detail in testing. The dealer in Solon polite and says LR corporate won't authorize parts. Not much more to say. After over 30 days in the shop, I called an hour later for a new appointment.
Jeff
My IRD has boken . Did landrover pay for this defect? Is there any recourse?
Thanks
Carol
Steve, Host
The challenge for Landrover is that they have completely alienated what could have been a loyal buying base. It's one thing for the Freelander to be so bad, but it's quite another for the company and dealerships to lose out on loyalty purchases by treating existing cusotmers this poorly.
We leased our Freelander and turned it in with 19k miles after 39 months of use.
Dealer: "You didn't like this car very much did you?"
Me: "umm... no... not really."
Dealer: "What Landrover would you like to replace this with?"
Me: "Your kidding right?"
Dealer: "No, seriously, the LR3 is a great vehicle."
Me: "It might be, I really need something more reliable."
Dealer: "Is that your new BMW out there?"
Me: "Yep...."
Dealer: "Oh... ok. Those are good cars to"
Me: "Yep... and they take care of their customers"
Dealer: "We do to"
Me: Just Looks at dealer for reality check
Dealer: "Yeh... ok maybe not"
New to the site. I just had a horrible experience from the dealership... brought in my freelander... knew the tie rods were worn, tried to tell me it was tire pressure.
There is a lot of talk about transmissions and engines... Currently working my way through 54,000 Km (bought used only had for it for 3 months) and want to know what to look for before I run out of warranty.
(expected in 26K)
Are there any other key signs or symptoms that are tell tale for these two problems?
Cheers
Ashleigh
The transmission is a somewhat different issue being common to all Freelanders regardless of engine type and size. The villain in the piece is the "viscous coupling" which is a purely mechanical self actuating device fitted to the transmission shaft between the front and rear axles systems.
In principle it is a simple clever device which allows the car to act as a front wheel drive car on hard surfaces, reacting to wheel slippage on soft surfaces, "locking up" and converting the car to so-called 4 wheel drive.
The problem is that especially on earlier Freelanders this coupling gradually locked up permanently and driving the car on normal hard surfaces causes "transmission windup" which causes excessive load on and excessive wear and eventual failure of the rear diff and its support structures and the front Intermediate Reduction Drive. The early symptom is a general tightening and sometimes near stall as the vehicle reverses slowly on tight steering lock. This is often accompanied by the rear tires scrubbing and jumping and not surprisingly very rough tyre wear. Tweaking the diff ratios has apparently minimized the problem but the viscous coupling seems to be inherently suspect.
Sorry to be a bit long winded but thats my 2 cents worth.
Cheers
Ian H
Steve, Host
My advice is to leave it at your husbands office with the keys in the ignition, doors unlocked and if lucky when you return next week it will be gone.
Steve, Host
All-new Land Rover LR2 (Straightline)
Check out the 2008 Land Rover LR2 discussion for more.
Steve, Host
like a bad left rear turn signal, left speaker and bad temperature gauge. Turns out that the temperature gauge was not the trouble. The diagnosis is, as you suspected, a broken thermostat - which caused the coolant not to circulate - which caused the car to overheat - which caused the intake gasket on the engine to blow. The dealer told me it was my fault because I didn't have a 24,000 mile check up. Where is it written that a $650.00-24,000 mile check up is mandatory? After 4 days they replaced the engine and I was on my way. Three days later the car overheat. The dealer sent a tow truck to my rescue and a rent-a-car. The problem was a clamp failed and all the anti-freeze leaked out. I never heard of a clamp failing,only a mechanic failing to install or tighten a clamp. I called LR and requested an extended warranty on the engine. Guess what, because my warranty had 6 months left on it, they refused to issue an extended 1 year warranty which they normally due if the date is less than six months left on the original warranty. If a company knows this is an inherent problem why are they so stubborn to remedy the situation? The dealer says, wait till January and he can sell me the new LR2. Fat,chance!
Customer service is the key in this business, without it all autos are the same. The NTHSA will not do anything because there have not been enough problems reported. I would like to send them a list of all the Head Gasket problems on the Freelanders and make LR give a damm about its customers.
Can you share with me how you ultimately got LR to buy back the car? Was it through the arbitration process? What research did you do to prepare your case? I am really trying to demonstrate that LR sold us a car that would eventually have problems. We are really trying to dump the car.
Anything you could share or offer would be greatly appreciated! Thanks in advance!
Do some searches on lemon law or consumer law attorneys in your area. Don't drive yourself crazy trying to handle it alone.
I'm not condoning Land Rover and had my share of troubles with our 2002 SE, but if it's causing you so much personal grief, why not take the loss and move on? I know it's hard to do and goes against principles and stuff, but you'll feel so much better afterward.
Good luck in whatever you decide.
A very disconcerting event occurred last night to my daughters 2002 Freelander. While driving along on flat dry pavement at 25-30 mph the antilock brakes engaged with just a slight touch to the brake pedal bringing the car to a sudden halt in the middle of the street. The brakes are locked and will not release. Any Ideas on why this happenred and how to unlock the brakes so i can have the vehicle towed to the dealer for service? I shudder to think what might have happpened if this occurred at highway speeds.
Thanks in advance.
George
Think again - $2K! That's right. Two grand for a belt change. At the dealership, no less.
We put a new tranny in it at 47K, and are now having the seals in the rear axel fixed. WE HATE THE MAINTAINCE COSTS FOR THIS THING!
Gawd, I can't wait to trade this thing. :lemon:
I've had terrible problems with my Freelander. This is the letter I wrote to Land Rover of North America...I'm considering some type of class action against them. Thanks for reading. Lora
I have owned a 2003 Land Rover Freelander S since October 17th, 2003 and I can say I fear for my life while operating the vehicle due to the overwhelming hazards associated with the automobile. Your automobile has not only been an inconvenience with the number of times it has broken down but has cost me valuable time and money.
The vehicle has broken down 13 times in the past 18 months.
October 11th, 2006 – This was a truly horrifying experience for me. The engine lost power but the tachometer raced into the red zone. I was traveling about 60 MPH on and interstate. I was pulling over to the right shoulder and suddenly the vehicle regained power and shot off down the shoulder. Imagine if I went down an embankment and died or perhaps I shot into other vehicles? In addition to this, my engine thermometer showed the engine was running hot and steam started rolling out from underneath the hood. Mileage 42,040
TOWED TO LAND ROVER OF SEATTLE – REPLACED HOSE, REPLACED FAULTY WINDOW REGULATOR.
October 26th, 2006 – This was another frightening episode regarding the engine racing out of control. I was driving at about 30 MPH when the car lost power but the engine was racing out of control. The tachometer was almost reaching the red zone. Let me ask, if somehow the engine had engaged again, would I have been so lucky again to keep control of the vehicle? How does the death of your customer or other drivers weigh on your minds Land Rover of North America? Mileage 41,430
The vehicle was towed to the Land Rover dealer. I explained via phone I was frightened to operate the vehicle and reiterated that point when I picked up the vehicle from the service department. I spoke to one of the service representatives and also asked the service Manager to contact me.
TOWED TO LAND ROVER OF SEATTLE – TRACED TO FAULTY THROTTLE BODY. REPLACED THROTTLE BODY.
August 15th, 2006 – The vehicle would not start again today. I cancelled all of my appointments and waited for the tow truck (again). Mileage 40,093
TOWED TO LAND ROVER OF SEATTLE – STARTER FOUND CRANKING TOO SLOW AND SMOKING. TRACED INTERMITTEN FAILURE TO FUSE BOX. REPLACED ENGINE FUSE BOX & STARTER ASSEMBLY.
July 27th, 2006 – Again, the vehicle would not start. Mileage 40,371
TOWED TO LAND ROVER OF SEATTLE – DIAGNOSES TRACED TO FAULTY IGNITION SWITCH. REPLACED IGNITION SWITCH AND RETESTED OPERATION.
May 15th, 2006 – This time the vehicle would only start after the fifth or sixth time. It was towed to the Land Rover dealer. This time it was big news. The original Land Rover engine had broken down so many times, it was time to replace it with a new one. I thought, “Maybe this will be the end of my problems”. Obviously, not .. Mileage 37,525
TOWED TO LAND ROVER OF SEATTLE – INTAKE MANIFOLD REPLACED AND REPLACED THE ENGINE.
February 16th, 2006 – It broke down again. There’s a strange smell coming from the vehicle. Mileage 35,160
TOWED TO LAND ROVER OF SEATTLE – REPLACED GASKETS AND THROTTLE BODY ASSEMBLY.
January 20th, 2006 – Today the vehicle was overheating again. I’ve still been adding coolant every one to two days. Thank god I didn’t need to have the vehicle towed, that saved me a few hours of lost productivity. Miles 34,206
DROVE THE VEHICLE TO LAND ROVER OF SEATTLE - REPLACED COOLANT BOTTLE CAP. RENEWED UPPER INTAKE MANIFOLD. REPLACED BREAK LIGHTS. DROVE THE VEHICLE 134 MILES.
January 18th, 2006 – The vehicle lost power today along with my power steering. It was a frightening experience. I was traveling downhill so was able to pull into a parking lot while I waited for the tow truck. Mileage 34,748
TOWED TO LAND ROVER OF SEATTLE – FOUND THROTTLE BODY TO BE FOULED.
November 25th, 2005 – Now the vehicle overheats at random moments. I’m not sure if the vehicle is safe to drive. There’s also coolant leaking from under the car, not a good sign. Mileage 33,059
DROVE THE VEHICLE TO LAND ROVER OF SEATTLE - LEAKING UPPER RADIATOR HOSES, OVERFLOW BOTTLE LEAKING, BY-PASS HOSE LEAKING.
February 15th, 2005 – The engine doesn’t turn over and all I hear is a clicking sound. Sometimes it starts, sometimes not. It’s frustrating. The break lights come on for no reason also there’s coolant under the car. Mileage 20,807
DROVE THE VEHICLE TO LAND ROVER OF SEATTLE – VEHICLE HAS A FAILED IGNITION SWITCH AND WEAK RELAY. REPLACED FAUTLY SWITCH AND RELAY.
VEHICLE NEEDS A COMPLETE SOFTWARE UPDATE. UPDATED SOFTWARE.
VEHICLE HAS FAULTY BRAKE PEDAL SWITCH. REPLACED BRAKE PEDAL SWITCH.
LEAK IN A COLLANT HOSE. REPAIRED LEAK AND ORERED HOSE.
ENGINE HAS FAUTS. VEHICLE HAS FAUTLY VARIABLE INTAKE ACTUATORS. REPLACED FAULTY MOTORS.