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Sewell Lexus in Dallas, said I could send out the wheel to be fixed for 175 dollars. I would think this kind of thing would have been would have been warranty item, but appreantly it is not. I heard this is a problem with all chrome wheels after certain period of time.
Thanks....cn
cneuman
BBS was aware of the problem and had already upgraded the wheels to a slightly thicker metal and thus sent me two new interior rim wheel pieces along with new bolts and o-rings.
So it does happen.
Have any of you with 460's had similar experience, and what was the resolution, if any?
All tires have always exhibited these characteristics and many premature failures and catastrophic failures are the result of prolonged operation while they are under-inflated due to inattention. That is the main impetus for the NHTSA mandated Tire Pressure Measurement Systems that were required by law beginning with all 2008 model cars and light trucks sold in the US. While you might find it annoying to be reminded so forcefully by your car that the tires are under inflated it is for your own safety. There is no substitute for adding more air or nitrogen to your tires periodically.
Renny
I went to the dealer with my mother and spoke with Rachel Amin. When I told her about her ripoff she immediately said that the reason she sold my mom the 3rd party warranty was because the Lexus factory warranty was much more expensive. At no time during the original sale did Rachel present my mom with the option to choose between the two warranties and tell her the pricing of the two. My mother asked for an extended warranty and was only presented with one which she bought assuming it was the Lexus warranty. My mother paid $2,000 for 7 yr/100K mile $50 ded warranty by "Motor Warranty Servies of North America" . The Lexus warranty 7 yr/100K mile $0 ded is $2,900 MSRP and $2,100 at Molle Toyota which my mother bought. Longo Lexus agreed to refund the purchase of the original contract.
HUGE source of income for the dealer's "financial" manager.
That has also been my experience......about 50% less.
Also the car now has 65850 miles and the red triangular light with the message "maintenance reqd" shows up. Do I have to go to a dealer?Can independent repair shops fix both problems?I live in Ocean County,NJ
Turn key to on position and push the odo/trip button to change the display to blank.
Turn the ignition switch off.
Turn key to on position with the trip meter reset button held down at the same time.
Should take 5-8 seconds.
Turn the ignition switch off,
Problem solved
Sorry but can't help with the trunk.
I purchased a car last Fall and have visited this dealer for recommended service and to fix a problem with the nonfunctional SOS feature -- their version of OnStar. What I have noticed so far is that they generally ignore their customers after the sale.
I have told them repeatedly that the parking brake on the car needs adjusting so that you don't have to literally push it completely to the floor to get it to hold the car stationary (and who designs floor pedal parking brakes these days?). Both times they have failed to adjust it even though the loaner car they gave me which is identical to mine had the pedal adjusted correctly.
The SOS/OnStar issue took two months to resolve (had to take the car in twice to finally have it serviced). This meant that the 12 month access to this service that is included with a new car was shortened by the amount of time it took to fix it. I approached Mr. Scot Brewer on the issue and he copied my service form and took my contact information, telling me he'd get back to me. Of course, he didn't. I called twice only to have him dodge my calls with the standard "he's in a meeting" line they give all their customers when they want something from them.
I realize this complaint may sound trite compared to some issues others have, but if they respond so poorly for minor issues I'm wonder what a colossal failure they will present handling a major one. Overall, my initial impression of Pohanka service does not match what they would have you believe when they are trying to sell you a car. I hear good things about their competitor, Lindsay Lexus in Alexandria. At least i have a fallback position if Pohanka continues to suck so hard.
Was thinking about a computer problem but it may not be that and all of you here know what happen when u take your lexus to the dealer.They want an arm and a leg.
Any suggestion will be highly appreciated.
thanks.
tony.
doesn't work. What could be wrong here?
I must share my experience with the Lexus Dealer in Silver Spring Maryland. So far those folks have met my every expectation. They really are customer first and I hope that it stays that way. We also MUST demand service from these firms and keep them "HONEST". I purchased a 2008 LS460L and the vehicle is great. It had a few issues whistling wind noise on the passenger side front (they will fix as soon as ordered parts come in), front headlight had moisture and will have that replaced also.
This summer is a lot warmer than the last. It got hot early in the spring, and I turned on the air conditioner, but after about 10-15 minutes I began to notice an overwhelming musty odor. I would later realize it was the odor of an overheating radiator, but at the time I could not place the smell, an the engine was not smoking. I stopped at a random repair station (lets call him mechanic R), and the mechanic R did me a favor and sprayed some anti-mildew spray in the air ducts. This did not work, because the next time I used the air conditioner, the smell was back. I was told by a fellow who worked for an air conditioner company, to change the air filter and let the air conditioner run for a while. I let the car sit while turned on for a few hours, and let the air conditioner run with the windows open to avoid the stench problem. This seemed to solve the problem, temporarily, as the smell issue went a way for a while.
The next hot day I put the air on, about 10-20 minutes later the smell was back. I drove around with the air on and the windows open, the smell went away. I went to run a few errands and when I went to turn the car on again it began to stall. I decided to take it to my mechanic (lets call him mechanic M), it took me about 10 minutes to get there. As I pulled into the mechanic M's station, the car began to smoke like crazy. I popped the hood and we let it cool. I left the car overnight and mechanic M said the radiator had a hole in it, he said he replaced it and that was that.
Now when I drove the car, the engine was making a louder sound. It was no longer quite and purring like a kitten. It was sputtering and would seem to want to stall when I would start it and accelerate in the morning and after work. Yes, It had trouble accelerating, but it would be fine after I drove it for five minutes. It would have trouble accelerating every time I used it, after a few hours of non-use.
Any use of the air conditioner would produce the same overheating after 20 - 30 miutes of driving with the air on. The fan clicked on when I used the air conditioner. So it wasn't that. I took it to the mechanic who repaired it for the original owner (lets call him mechanic O). He said he had tried to figure it out but could not. He said the original owner had given up on them and went somewhere else. He took the car, said he ran it for 30 minutes with the air on, said he ran it in the shop with the air on as well. He said he could not find anything. He told me the radiator looked old, and like it was the one that came with the car. I had suspected my first mechanic had not replaced the radiator, this confirmed my suspicion. I also believed my first mechanic had not changed the oil much earlier. This newer mechanic also did not have time to change the oil. So how much attention could he have given the car, other than running it. A friend had suggested that a lexus has a second speed setting on the fan that clicks in on extra hot conditions and is sometimes affected by the fuses. This newer mechanic said this wasn't it. But how much time could he have dedicated to it to know that.
I was running out of options, the previous owner had experienced the same issues and had brought it to two different mechanics with no success. I had brought it to two different mechanics with no success (although one had been used by the original owner and one simply cheated me.) I thought about going to Lexus, but tales of high prices were discouraging me. I drove another week with no air conditioner use and for the final 3 days of that week it was very hot outside. A strange vibration was coming from the engine, I could feel it through the steering wheel when I started the car after work. The temperature gauge always seemed in the middle so I figured I could get by for a while if I didn't use the air. I stopped at a store on my way home from work and the strange vibration I had felt through the steering wheel was back. I shut the engine off, and as I began to walk from the car, I noticed smoke coming out. I went and got some water from the store. The radiator was so hot and empty if I added water it would evaporate and shoot back out. I left the car at the store. The store is close to mechanic R (who had first helped me with the smell in the air conditioner. I now recognized this smell to be an overheating engine. It must have sucked the vapor into the air conditioner system.
Notes:
- Initially the car would only overheat on a hot day when the air conditioner was in use, but now additional damage has been done with the engine being louder.
-The water level must be dropping, but my ride two and from work is not filled with traffic. I must have slowly been loosing water for the car to overheat without the air on.
-The car doesn't overheat when I am driving. Only when I stop and turn the car off. Then the fan is off too.
-The oil needs to be changed
-Mechanic R is close to the store I left the car at, but I am confident when I fill the car up with water, I can drive to the lexus dealer.
-It is a busy summer season where I live, and mechanics are busy making fast money on out of town customers, not spending time on people from the area who have problems that don't have a simple solution.
-I don't have a lot of money to burn.
Any hints or suggestions or solutions are welcomed at this point, I believe I will take it to the lexus dealer.
-Thank you
I'd suggest that you get a "cylinder leakdown test" or if the mechanics don't know how to do that, have them pressurize the cooling system and then remove the spark plugs while the system is still under pressure--if they spot coolant on any of the spark plugs, there's your answer.