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This didn't fix the problem. SECOND time I took it in they replaced the load reduction relay. This an intermittent problem and the dealer has to "stick with it". The first time the car was in was same day service. The next time was for 6 days. The service manager took the car home for a couple days and sure enough, somewhere along the way he encountered the same problem. I had a loaner for the entire time. It's been two years and no trouble.
I believe I'm reading this correctly - first part number - ignition starter switch - 4B0-905-849. Second part number - load reduction relay - 3B1-911-807-A. After they replaced the second part number the problem went away.
Week one should have been my tip off... the Catalyst converter went. Then to recap the past year: the interior truck release/alarm button broke, the digital dash went, the heating unit broke, the front drive shaft was replaced, the exerior door handle came loose, the rear window molding popped out... and was surprised after a weekend getaway that my car wouldn't start. It was dead in the driveway after only 4 days. The dealership said the battery was fine and the problem the battery not being fully charged before we went away. 4 days and I should expect to come home to a dead car? Give me a break.
I do have the warrenty, but it runs out in about 4 months and I'm frightened about what is going to go wrong next. I should have kept my Lexus, I NEVER had one problem with that car.
The latest... maybe someone can help.... the front end is making a knocking noise, it only happens when I first start driving or when I slow down... I'm not touching the brakes... so I have no idea what it could be. Has anyone had this problem?????
Just spoke with Audi and they cant help me on my new issues. Just think its funny that they claim the Upper Contol Arm is loose... BUT NOT COVERED by the call back. The control arm that is covered is only noisy. Not loose.
Righhht..........
Never again will I own an Audi.
Sorry to hear about your problems. I can only imagine having the car in the shop for so long (actually I can, but mine was due to an auto accident...). Lemon laws are different for each state. You can contact the BBB for more information for your state and sometimes they will help you with the dealership (or so I've been told). In my state, you cannot file lemon if the dealership gives you a loaner, thus you aren't stranded for 20 (or in our case, 30 days, I believe) as you have been given transportation.
I think there's a forum here on Edmunds that discusses this topic in better detail. I welcome other's comments who are more knowledgeable than I.
Hope everything works out in the end...
I suppose the tire thing , well you pay for what you get !
Anyway, after I tried again, Audi again refused to help. So, I'm taking the car to AAMCO, where they tell me they can rebuild the car for $2-3K. I'm really upset with Audi, and will never spend another dime on an Audi (this is my family's sixth car) or on Audi service.
Anyone have a similar problem with a 1999 Audi? Or any ideas on how to convince Audi to open up their pursestrings? Thanks.
After all your research proves you to be blameless, I would try shaming them by threatening to go public. Call your local call-for-action agency or other consumer protection firm and tell them about your problem. Make sure you've documented with whom you've spoken with and what was the offical response. Better to get it all in writing if it were me. In the end, what company wants bad press?
If anyone wants a crushed model R8, check some landfills in the DC area!
Susan
PS I have an enormous clunk coming from the rear, underneath the back of the car sometimes. I wish I knew what it was.
(1) Smart key does not work. Even at delivery, the dealership could not get it to work. They advised me to let it settle for 20 minutes and then try again. I will be taking it back to get it looked at, but fear the steering column will need to be replaced per other members' problems! The off switch is great, but the start button refuses. I put my foot on the brake and still it fails.
(2) The CD player. I believe that the CD player display should tell you the name of the CD and list all the tracks by name- just like Microsoft media player or all the other software players you can use on your CD. Surely you don't have to use the title function to individually name each CD and track? My dealer tells me I do
(3) Apart from that, a classy car, sound engineering, top-end coach work and she drives like a dream- (once you can start her).
Cheers!
Glad you're also enjoying the car...
Kevin
Are my expectations too high for a car in this price range to go relatively problem free < 50k? I've had/have a number of different marks including VW, Acura/Honda, Nissan, BMW, and Porsche, but my A6 is the least reliable of the bunch, independant of price range. In fact outside of the typical maintenance that I take care of myself, I not had any reliability issue with any past car (except of course for my '76 Granada 20 years ago). Does my experience sound pretty typical for a Audi. :lemon: Anyone?
BTW, that repair is a $1500 operation at the dealer. About $85.00 for the gaskets and $1400 for the labor!
Audi's work on quality paying off; automaker sees JD Power study ...
Satellites are very expensive and you can't fill the sky with them. So what XM and Sirius do is supplement the satellite service with some ground or terrestrial repeaters. Radio towers are also very expensive to erect, equip and operate. So, given the above, in most cases you will either have direct line of site to a satellite or indirect coverage from a repeater. Since the repeaters are few and far between, and a view to the sky is not always possible, you will generally lose signal when you go into a covered parking lot or are in heavy foliage. We are all used to AM and FM that is brought to us by 10 mega watt transmitters on 1000 foot masts that give signal everywhere.
In general, satellite radio works very well, and because we paid north of $300 for our receivers and over $10 a month for listening, we will complain about the times we loose signal.
This will not solve your problem, but I hope it helps you understand we are fighting against the law of physics, the law of economics and the law in general that says thou shalt not litter the land with ugly cellular towers, radio masts, etc. This is thus not an Audi issue.
Thanks for your input, but I'd like to hear form other users what their CD experience is like.
On the Real player, it is listed as a check box under edit options as "write CD text to my audio cd". I don't use the windows media player much, but I believe the box under recording options listed "burn playlists as M3U" does the trick. Try it...I did and it worked.
I have a 2000 Audi A6 2.7T and one day the sunroof opened all the way but when I tried to close it it wouldn't close all the way. It just goes a quarter of the way and then stops. I can open it again all the way but it won't close more than a quarter.
Has anyone had the same problem? Is there a way to fix it without taking it to the dealer?
I'll appreciate any suggestions you might have!!
if anyone knows of problems with leaks or what it might be i would greatly appreciate it.
On a different note, I just ordered the newiest Sony Erickson phone recommended by Audi to use the blue tooth and the $250 cradle. The Magnivox phone lent to me by the Cingular store only worked some of the time. Apparently Verizon does not work unless you go for those smart phones--no thanks
It will be me that speaks to Germany, not my dealer if they give me the wrong answer. Good luck!
Has anyone had any issues with their window going down and getting stuck. This was the one of two major problems I had but my dealer took care of it under warranty. I had to take it back again due to wind noise but the dealer in Houston fixed it. Other problem was the radio stopped working and the dealer also replaced when a new one arrived after 10 days. Other than these two problems, my A6 has been good to me.