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You can get it online for a lower price than you can probably get it in your area. Get a quote from a site like:
http://www.saccuccihondacare.com
When you buy from them, the Honda Care contract still comes from the Honda Corporate office exactly as it would if you purchased it from your local dealer. The Honda Care is entered into their nationwide database so that whichever Honda dealer you take it to for service, they'll immediately see that you have coverage when they pull up your VIN number.
I use the Honda Care I got online at my local dealership and I don't even have to show them any paperwork. They see I have coverage and they make the repair. It's a great system.
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Regardless, the restrictive laws of Florida remain preventing all Florida residents from purchasing extended warranties out of state or even negotiating extended warranty prices with in-state dealers.
The law should be changed.
collegehillshonda.com
curryhondacare.com
hyannishondacare.com
jayhondacare.com
Some sites offer instant quotes; some you need to wait about a day for a response.
BEGIN QUOTED LETTER:
Dear Frank,
Thanks for fielding my question this evening. Here are the details, as promised.
Yesterday Billy sold me the Honda Care extended care warranty, 8 years / 120k miles, $0 deductible. He charged me $2119 (or about that much -- calculating it exactly is difficult, as I'll explain below).
Today a Google search easily turned up dealers who will sell that product for much less. I have two personalized price quotes, and am expecting a third. (The dealers I found are in Rhode Island, Massachusetts, and Ohio.) So far, the best offer is $1295. This is for exactly the same product Billy sold me: Honda Care extended care for my new Odyssey, 8yrs/120k miles, $0 deductible. Here is the quote I received by e-mail from a Honda dealer today:
Pricing for vehicles under 6,000 miles
$0 deductible plan
D82
8/120k
$1295
Google also turns up many discussions (on Edmunds.com and other sites) about how dealers have a lot of flexibility in setting the price of Honda Care and how most dealers inflate the price. I fault myself for not doing my homework, but I have to say that Billy was also dishonest with me. I explicitly asked if I could wait to decide and buy the warranty later, and Billy said, "It will always be cheapest if you buy it when the car has the the lowest mileage." This isn't true. I also asked if I could shop around and get the best deal on the warranty, and Billy said, "You will always get the best deal from the dealer who sold you the car." Also not true.
I see that Billy was giving me the hard sell, but I can save about $825 by buying the warranty elsewhere, so this is a no-brainer. I know I can cancel the extended warranty Billy sold me, so I intend to do so and buy it for less elsewhere.
But it won't be enough simply to cancel the policy I bought. That's because the price for that warranty that shows up on the paperwork is only $1948. However, when Billy sold me the warranty, he played with the accounting. He quoted me a price of $2119 (or thereabouts) for the warranty, which is what we agreed to. I declined every other product he offered. Then he said, "Since I'm supposed to try to sell at least two products to every customer, I'll give you the security system for no charge"; he then did some recalculations, reducing the price of the warranty by $161, and charging me $161 for the "security system". (This itself is kind of fishy; if I were Billy's employer, I wouldn't want to create incentives for him to engage in such peculiar accounting.) Since I only "bought" the security system because Billy convinced me it was really "free", I will also expect the dealership to refund me the money that was accounted toward the added "security system" ($161, plus $9.66 tax).
(The reason I don't know the exact price we agreed on for the warranty is that I don't know if Billy was including the tax when he recalculated the price of the warranty.)
There is one more thing, Frank. The price quote I have for the Honda Care warranty indicates that there is a $100 fee for re-purchasing Honda Care after a cancellation. Here is the language attached to the price quote I pasted above: "*Re-purchase Surcharge: The above prices are for vehicles that have never had a Honda Care plan purchased for them. If you have previously had a Honda Care contract on the vehicle and cancelled it please add $100 to the price. Please mention the previous cancellation when ordering your new plan or the contract will not be valid."
When I purchase the warranty from another dealer, I would not have to pay this $100 surcharge if Billy had not sold me the Honda Care policy yesterday. Since Billy sold that policy to me under false pretenses -- indeed, with outright misinformation -- I think it is only fair to ask him, or more likely his manager or whoever structured his perverse sales incentives -- to compensate me for it. Therefore, on top of canceling the existing policy, and receiving a refund of $170.66 for the "security system", I will expect the dealership to cover this $100 surcharge for me.
Frank, I would like to get this taken care of soon. There is a difference of $833.66 between what I paid yesterday and what I could have paid for the same product somewhere else; that is not an amount I can ignore, as I'm sure you understand. You have been fair and honest with me, and so I'm coming directly to you to ask how I can work this out quickly. Thanks in advance for any advice or help you can offer.
Thanks,
Joe Carbuyer
END QUOTED LETTER
In the end, the dealership did the right thing and offered me a fully refund for the difference. So all turned out okay -- indeed, the dealership's integrity in responding to my letter regained my trust. But the moral of the story for carbuyers: remember to do research on all added products (financing, warranties, etc.), and not just on the car, before you go for closing. And if you do research after the fact, and think you've been given bad information, it can be worth it to bring it to the attention of the dealer.
When my daughter got her Civic she did want to buy Hondacare, but we printed off the cheapest online quotes and took them with us. When the hard sell started she shut them down quick by simply handing them the quotes. Beat this price or I guy elsewhere. They opted to quit the hard sell and move on. Ditto the financing, get pre-approved for the loan from you bank or credit union on online source at a nice rate. When they push you to finance with them, tell them if they can beat your rate for a simple interest, no set up fee loan then you will take it - otherwise you use your pre-approved loan. Makes the whole F&I process short and sweet in most cases and you don't overpay.
Anyway, you might start by writing to the dealership that sold you the warranty, explaining that you think you were overcharged. Indicate your intention to cancel, and (if you think that they misrepresented your options when they sold you the policy) ask them to cover the $100 surcharge for re-enrolling elsewhere. They may be as honest as the dealer I dealt with and simply offer to refund you the difference, which saves you the trouble of canceling and repurchasing elsewhere.
(Note that if you do get to talk to someone at the dealership, don't let them try to convince you that the extended warranty is the only place they made their profit on your transaction -- they still made something on the sale of the car, and if you traded and/or financed they made profit there too.)
One thing for sure, if you FINANCED the HC policy along with the car, then you have some hassles. They will refund the HC back to the bank and not to you. Most likely the bank will just apply it as an extra payment so your monthly note will not change the refund will come out of the bank end - at the end of the loan - with fewer payments.
I was searching the old messages while you were posting your message, the number for HC that I posted is (800) 999-5901, if anyone needs it.
Also, you don't seem to understand how HondaCare coverage works. I can take my vehicle to any Honda dealership (including Billy's) for service, and when they do the work they will get paid by Honda. So a dealership doesn't lose further business by allowing someone to purchase HondaCare coverage elsewhere. In fact, in this case, the dealership earned more future business from me by admitting its mistake and making me whole. Honesty is always good business.
Being a "loyal" customer means pretty much nothing these days. You are not likely to get preferential treatment or even acknowledgement from your selling dealer compared to folks who purchased elsewhere. With The high turn over rate at most dealership the sales-folks that sold you the car will not be there if you ever needed help, and odds are pretty good the finance person, sales manager, and GM may not be around then either. If they are, you are yesterday's news to them in most cases.
I get the cars where I get the best deal - be that in town or 3-4 hours out of town. I get the service done at any dealer convenient to me that has a competent service department. If I wanted HC, I would get it where the cost for me is the least.
Based on your few posts and all on the same subject, you sound like a frustrated F&I person at a Honda dealership. You can't compete on price so you choose to come online and whine about it and berate folks who get taken or try not to. Perhaps you should disclose where you work so everyone can stay away from your dealership, since you clearly have the best interests of the customer at heart? "I wouldn't service your vehicle ever" - classy, very classy.
During the financing process, the manager tried to sell me the Honda Care plan with 8yr/100K. I turned him down because I knew I could find better deals outside of the dealership. He was persistent with his sales pitch but I wasn't buying.
But here comes his final sales pitch and I got suckered into it. He said, "Honda care is only offered at the time of purchase and you can't buy it after you sign the form. Of course, I bought the plan for $1700 and found out I could've bought the same deal online with a half the price. I know I didn't do my homework on extended warranty and I'm the one to blame. At least I can cancel it and get full refund within 60 days.
Here is my question:
Are they allowed to do such thing?
Should I cancel it and get a refund or try to get the dealer to bring down the price?
I still can't get over the fact that the finance manager lied to my face and I bought into his crap.
A lesson learned: Do your homework on car pricing as well as on extended warranties.
Just kidding, there are plenty of honest folks in the car biz - but some that are not.
Used to be, maybe still is, if you wanted the factory backed GM extended warranty the cheapest time to buy was THE DAY you got the car. The next day or week or year the price was always higher. What some clever online GM warranty dealers did was let you fill out and date the application and give them everything they needed to purchase the warranty for you, then waited until you gave them the go ahead that you had picked up your new car. So rather than being trapped into overpaying with the selling dealer, you picked up the car then e-mailed or called the cheap warranty dealer who processed and dated your stuff the same day. You got the discount, they made a little money, and everyone (except the price gouging selling dealer) was real happy.
Never heard of that with Hondacare, however. I would call them on it and just cancel and re-buy online and pocket the change. If you financed the HC in with your car then you are hosed, since they will refund the BANK for the cancelled HC and not you. That amount will come off the bank end of your loan so you have fewer payments to make, but the payments themselves will not go down.
We see / head similar tales of woe all the time. Folks negotiate hard on the price of the car, but give it all back by overpaying for their loan or lease, accessories, extended warranties, and worthless "mop and glow" in the F&I office. Everyone should go in with pre approved financing from another source, knowing the real price of warranties and accessories (and the car) and be able to calculate their own taxes and payments. Even if you don't buy a warranty or other ad ons, some dealers are bad about slipping the stuff in anyway. The payment goes up a little and the customer thinks they got a great deal but did not pay what they THOUGHT they were paying.
Kip
tidester, host
SUVs and Smart Shopper
Read the fine print carefully. Sometimes, you have to wait out the full 8 years before they let you get the full refund. 8 years is a long time to be locked into a car.
Also, if you have an issue that costs $300, chances are you may not file a claim. And then the following year, you have another $300 issue, do you file a claim then or pay out of pocket again?
You can get a 8 year/120K for less than that from http://www.saccuccihondacare.com/ and you can use for anything that comes up big or small. Then if you sell the car before the coverage is over, Honda will give you a prorated refund. In my opinion, that's the better option.
Now I am already make up my mind that any future service or maintenance, I will do it somewhere else beside Honda Dealer.
California has a questionable law that keeps some of the lowest priced dealers from selling Honda Care there.
However, Curry Honda still has CA listed on their site and they should be able to beat the price you were quoted:
http://www.curryhondacare.com/
Does that mean after 8 years, when the contract terminates, if no claims have been filled, I can request a refund of the purchase amount?
The promise of a refund in 8 years is of no value if the company is out of business in 5 years or less.
Make sure you are really being offered genuine HondaCare, I would be surprised if you are.
I've seen where some dealers do this. You pay more for the Honda Care up front (the dealer pockets the difference.) And Honda Care does not pay the full refund, the dealer does---so essentially it's a separate side contract with the dealer.
The pro-rated refund is between you and HC - they use your current months and miles against the age and miles at the time your purchased HC, along with what you paid, to determine your pro-rated refund amount. They take out a free and refund the rest to you (assuming you paid for it yourself and did not finance it with the car).
In the refund deals I have seen you had to keep the car until the warranty ran out and never have used it for anything. They would charge several hundred extra for this "premium" coverage. They figure most folks will sell or trade before the policy is up. Then there will be those with wrecked cars and folks who had to use the coverage. The rest, they hope most forget all about the coverage and forget to cash out. HC folks once told me LOTS of people forget or do not realize that their HC is pro-rated refundable and never ask for any money back.
To me, paying more to not use the coverage does not make any sense. Either get it or not. Keep in mind that even full money back HC should also be pro-rated refundable should you cancel before the full term is up (for any reason). They still keep more of your money but it should not be all back or nothing.
We just bought a new Odyssey and are thinking about getting Honda Care. It includes roadside assistance; is the roadside assistance only for the covered Honda vehicle, or is it tied to the purchaser of the warranty? (I.e., does it function like AAA roadside assistance, or is it only good for the Honda it's tied to.)
Just the covered vehicle.
thanks in Advance
"Honda Care" is your best bet.
Are you really saying the car is actually brand new? Never been titled?
Kip
If you financed the Honda Care as well as the vehicle, then no, that's not normal.
I purchased an used 06 Civic with 55K on it. Seems Hondacare is not applicable. Warranty Direct is offering 3yr/36K ExtraCare Plus warranty for $1500. Is it worth the price? I got a similar quote from AAautoprotection. Are there any alternatives? Does any dealers provide similar warranties? Please Advice.
Start by getting a price for your specific vehicle. Go to one of the online dealers to get a quote like:
http://www.saccuccihondacare.com/
Once you have the price, you can decide if you think its worth it.