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taking kia to court in nj????
on Monday the 19th, one year and about 15k miles later more and more problems later, my day comes in court. my problems started at 8k miles... to put it plan and simple this car has been nothing but a headache. I have herd that kia is tight with paying out in lemon law suits and JERSEY is tough with anything. has any one ever went to court with these people. Now my car is out of warranty...(the 36k) and N filed for the lemon law at about 19k. ihave a feeling that they are going to stick it to me... any advice would help before Monday. I'll check back
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well, no time left but for the basics, it appears.
1) this ain't "Judge Judy" or "Texas Justice," it's court for real. shave, tie, haircut, etc. have all your papers on services performed, when, and where in hand. make copies ahead of time... at minimum, the judge needs a set, the Kia folks need a set, you need a set. including all the letters, newspaper articles, etc. you have been saving.
2) it isn't "Divorce Court," either. calm, logical, planned... just follow your experiences through from start to end, minimum characterizations in between.
3) the other guys are going to say you didn't describe the problem, they didn't know, no symptoms, minor issues typical for that size car, whatever runs counter to where you are going. "me versus ye" without documentation is not going very far in court.
4) if you get additional documentation from google searches, Edmunds searches, Consumer Reports articles and posts, etc. that's all well and good... but what is on trial is not whether ten people got sassed by their dealers, but whether YOU on THIS car had structural or safety-related issues that the dealer could not resolve within the limits of the lemon laws of New Jersey. if whatever issues you had are SAFETY issues, it might count more. that's stuff like brakes, steering, ability to control the car because of accelerators that don't slow down again, windshields exploding, fires, and so on... not squeaks and fuzzy radio sound and the turn signals don't stop flashing.
BASICALLY... about all can be done here is a pep talk at this point. if you have your facts in line, you have a chance. if not, you have one more day to sort your folder of papers and get several more sets copied off (always cheaper at Kinkos that having the court do it at $1 or $5 a page!! they don't tell you about that in civics class!)
good luck, stand tall, speak with determination, get it done! remember, the judge or ALJ runs the hearing, if you are being stepped on and can't tell your story, appeal to the judge, don't yell "shaddup!"
so much of a winning case in court is just "following the rules" that it's incredible. but, then, law is just rules....
It's about who can work the system the best to advantage.
I'd sure take the advice you were just given. It's not "legal advice" it is common sense and it may work for you.
there may be a lot of creepy crud taped onto your car now... once it's all gone and you have reputable components, that should make a difference. this will be a higher bill than you have seen... for the same reason that food costs more before it's eaten than after
but that should end the issues. you might graduate from shuddering/fade/no pedal/whatever to squeaks the first two times the brakes are applied in high humidity. that would be due to normal pad and rotor/drum oxidation, and shouldn't reoccur for the rest of THAT day. but they should be dependable.
The powertrain warranty probably doesn't cover the brakes, so how does maintenance and repair on that item void the warranty?
You might want to have scheduled maintenance done at the Kia dealer (if you can trust them) otherwise, if you can't trust them with the work you pay for, what really makes you think the warranty will be worth much?
They get paid a lot less for warranty work than the labor rate you pay. So what do you think will happen to the quality of the work?
Get out of the car now, sell it and move on. Cars are built everyday, so if you don't like the one you have, get another one.
TB
Sportages have repetitive wiring issues usually dealing with the main engine compartment harnesses - these problems affect the engine management system, HVAC and power window/lock systems.
Stay on them until they fix it.
A few years ago my brother got Ford to take back his Windstar. He had signed up with a legal service as an employee benefit where he works. They advised him how to do it.
Good luck to you.
It seems more like you have a great dealer...
True, the dealers are the problems with these cars. The owners have some play in it also. We haven't had any major probs. Our cupholder broke from too much pressure, and I can believe it. It's my fault. I stuck a Pepsi in, with too much force...
So on to the dealer we go...to get another cupholder, which will be kindly replaced under warranty. Don't you just love those? Quite a long one too. I have noticed the clear-coat problem on the wheels, and the brake dust sticks to the worn part. Mother blames me saying that I never clean her wheels enough. I think I'll tell her the problem. It actually exists on many cars. I wonder what's wrong with wheels these days? Overall, no problems. No catching fire, no stalling, no idle problems, no nothing. Maybe something's wrong with our Sportages, since they have been trouble-free?
The problem with wheels these days is that a lot of companies are putting alloy wheels on low-end models in order to fit in with the "phat rimz" fad, but they can't afford to put decent quality alloys on these cheaper models. So, you get junk. They should really just put steel rims on all entry-level models, and if people want alloys, they can pay full price and get ones of reasonable quality.
-Andrew L