(2002 LS, owned for 11 months). Before buying my vehicle, I read messages on rear power window problems but decided to buy anyway since some messages spoke of future fixes/recall. My story: used the left rear window and then it wouldn't go up or down. Since I was on the road (8 hrs from home) I took the door apart to take a look and see if I could get the window to close. VERY POOR DESIGN! Cable had come off the pulley assembly and wrapped itself around the motor/regulator and could not be unwound. Fortunately, it wasn't raining, although the temp was 45 degs, and at 70mph, it was a very noisy and uncomfortable ride. I was pissed! A car of this caliber shouldn't be of such poor design! Luckily, I found a dealership 2 hours later and they fixed the window in a little over an hour. How “fortunate” that they had the part on hand... Hmm?
What is being done to service and replace this KNOWN DEFECT? Probably not much and the company is just buying time until warranties expire. LS owners beware!!!!! If you’re not using your windows you’re bound to be surprised at some point down the road (I’ve only used mine a dozen times). I will contact the BBB to file a complaint.