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Comments
You didn't break anything. The 16 MPG will appear if you turn off ECO Mode, change, or reset something. You will see the mpg go up after a couple fill-ups or more driving.
These fobs don't seem like other makers that when you put the battery in, there is something to keep pressure on it or lock it in place.
If your c-lighters aren't working, then something blew. Could also be reason why the fob isn't opening the doors. When bulbs blow often, could be as a result of what is sometimes referred to as an open circuit. You could also have a bad ground or open (frayed) wire either hitting the chasis or bare metal causing a short.
I don't remember the if there are fuses under the hood as well as in the dash, but, you will have to check them all. I am hoping it's one of the simple 5AMP ones. Some of the bigger fuses can run up to $35 in some cars.
I worked with a mechanic that had a bulb-blowing issue in one of his cars, If I remember correctly, he installed another fuse in the line that was having the issue rather then spending the time tracing the problem and it seemed to work fine. I have never done this. But the total cost of the do-it-yourself repair, about $10-$20 as opposed to a mechanic find the issue which could be $250 (labor/parts - but, mostly labor)
And, I highly recommend only using OEM bulbs. If you are getting bulbs off ebay and/or different brand than what is being used by the manufacturer, that could cause them to blow as well.
Some bulbs are made with inferrior quality and all they will tell you is "will work with..." or "is compatible with..."
I have a 2005 with what sounds like the same vibration. I wondered if you ever got it resolved?
Having similar problems and curious if they ever got you fixed?
The leather seat issue could be as a result of the leather being put in after the dealer received the vehicle. I am not sure if you had the leather put in after the fact by the dealer, or, that was one of the elements the dealer offered.
A lot of times the leather seats do not come from the factory, the dealer will take it to a local shop they contract with and what you get are vinyl seats covered with leather, which usually ups the price $1500 - $1800.
The hatch issue may come as a result of the rear lock sticking. You will probably experience the door feeling like it unlocked and you will get some release from the door only to hear and feel it snag when you pull the handle.
Three things could have happened:
1. The cable attached to unlock the door became slightly extended (meaning loose)
2. The locking mechanism is not opening fully causing you to click the remote a few times to release.
3. The handle on the hatch to open the door is not disconnecting the lock properly.
Numbers 2 and 3 can be fixed possibly with some WD-40 (only use a little) - and that is if you can hit the locking mechanism accurately - also, this might have to be repeated through the life of the vehicle.
When the vehicle is bought new, they put a grease on the mechanisms which wear off over time.
If using WD-40 doesn't work, then it sounds like a dealer fix. Could be an issue with the lock, handle, or cable.
I recommend using the wd-40 solution first. If it works, then you just have to deal with the inconvenience of doing it a few more times throughout the year as opposed to a trip to the dealer.
Looking into the driver side rear wheel well. Please, someone tell me what this is called so I can get it fixed pronto!
it has 93k miles. I changed the engine's rear seal (between transmission case and the engine) cuz it was leaking. It has been two months and did not drop one drop after that. After that, I decided to clean the transmission and the engine from the oil left by the leaking. However, after a week, I wanted to engage the 4x4 to HI and LOW but it did not work. It only flashes but your do not hear the engage click at all. My mechanic removed and cleaned all the plugs related to the transmission thinking that maybe wated got in there and caused the problem. Nothing happened. After that the ABS and the ESC lights came on.
I took it to be scanned by computer, diagnose says it is the rear left ABS sensor. My mechanic who replaced the rear seal said it was the ABS sensor that is affecting the 4x4. Anyways, I replaced the sensor last night and ABS light is off, which is cool cuz ABS is functioning normal now. However, when I put the knob on 4x4 HI, ESC light comes on for 5 seconds and then it goes away but the 4x4 doesnt work. What the heck is this?
I completely agree. It is time for a class action lawsuit.
We purchased a Sorento 2 days ago and it is a lemon. When we took it for a test drive it seemed fine but while driving home the car started to shake at idle and then just kept shaking while driving. Also the steering seems funny.
We are convinced that the dealership misrepresented the car.
We are trying to work it out with the dealer but if not we would like to start a class action lawsuit.
Please contact me if you want to join the lawsuit.
Thank you
Thank you
One of the things to remember is that even though the manufacturer builds the vehicle, they don't make all the parts.
The shaking could be as simple as a faulty coil pack (I believe it is made by Toyota, I don't remember 100% on this model) - if this is the case when you go back to the dealer ask them to replace all 4, without a check engine light, it might be hard for them to diagnose which one.
Another problem could be bad gas, I have a 2011 Sorento which I haven't had any problems with (knock on wood), but, that is what happened with the 2003 (I think it was 2003) version I owned. I got some gas, after driving for a while, I guess the new gas finally cycled through the engine, I came to a stop and it was vibrating, then got worse as I drove. About $260+ later, my sorento was back on the road driving fine.
Not sure which model/year you have, but, the last thing you want to do is pay money to start a lawsuit pay lawyers, and have it thrown out either because you bought bad gas, or, it was a problem covered under waranty (which everything is if you bought it new) and you didn't let the dealer fix the problem.
MrShiftright
Forums Host
We did not put any gas in the car yet because the KIA dealer filled it up before we drove home with the car.
I don't think you understand what I am saying. The car is a lemon and we were tricked. it is a 2013 brand new car that shakes and makes noises like crazy.
There are so many people on this forum that have so many different problems with this car that it is appalling.
Here is the quote from your website about the KIA Sorento 2012.
What Edmunds Says
No longer simply just a good value, the 2012 Kia Sorento is now an excellent pick for a small or midsize crossover SUV.
I used your website for research in order to make an educated and good desicion before I ventured into byuing a new car.
I am really surprised that with all the overwhelming negative reviews since 2003 on this site, you still reccomend this car as "an excellent pick."
Thank you
Reliability ratings are good and other Consumer Reviews here look good too (I just picked '05 for the link).
I think class actions are great for the lawyers or for consumers if you like getting a coupon for $500 (or less) off a new car. Otherwise it's better to work with the dealer yourself to get recurring issues fixed or go the small claims or BBB arbitration route. If you go the lawyer route, it'd likely be faster to go it alone with your own lemon lawyer. For safety issues, sometimes the NHTSA will do a recall if there's enough complaints and they are make the vehicle unsafe.
The Secret Warranty may help in your dealing with Kia.
Hopefully, whatever inherent defects automotive reviews may miss, the factory warranty and the factory "fixes" through TSBs can take care of all that. (hopefully).
VISITING HOST
You must give the dealer the opportunity to diagnose fix the shaking. If after that, the problem still exists, then you have options.
There are so many things that can cause shaking (even on new cars). Something as simple as a bad set of tires can cause shaking while driving, certain electrical malufnctions can cause constant shaking. It could even have been a computer update (which is extremely possible) if before you drove off with the vehicle the dealer brought it in to be cleaned, etc. There is an update that was pushed to the Sorento not to long ago that I believe increased the transmission pressure. This caused the Sorento to "jerk", in some cases caused shaking, but mostly cause a "jerk" when the vehicle was started and made it sound like the transmission was banging into gear. If this is the case, they have to reset the transmission pressure back to the original ("factory specs").
All I am saying is, you can't consider the vehicle (or any vehicle - brand or otherwise) a lemon until the dealer has had the opportunity to resolve it.
If the vehicle was miss-represented in any way, you would need to show/prove how.
Also, you can't always go what people say on any forum because you don't always get the whole story.
I agree, there is an inordinate number of complaints here versus other forums...don't get me wrong...I feel for the folks who have issues with their cars...we've ALL had issues with ALL of our cars...give the dealers a chance to honor the warranties...then escalate it above them..right to the VP of American KIA Sales if you have to...Both KIA and Honda are poised for historic growth..they know that bad references can kill the golden goose...
I remember when Honda and Toyota just started to take market share from the Big Three way back when...same types and frequencies of complaints came through at first....
Hyundai and Kia are driving Honda and Toyota crazy because they can move faster....
I love my 2013 Kia Sorento EXV6 even more than our Highlander and our 4Runner..but good news and good references rarely come to these types of "problem forums"...
Meanwhile the manufacturers tell the dealers how much they will pay for warranty work and often it really doesn't cover the dealer's cost.
On the other hand I've had very bad experiences with Toyota and Nissan Dealers and Service Managers who were always more concerned about their margins rather than keeping a new customer satisfied.
Way back when I sold F&I and Service software to Dealers and I am still shocked as to how thin the operating margins were for the Dealers and the pressure on the Dealers to avoid honoring Warranty work as much as possible.
I spent months asking other Kia owners how the Sales and Service was at this Dealer before I bought my Kia. Last week I had a minor issue with one of the outside door panels coming out...the minute I mentioned it to the Service Manager, he asked me to see the car and fixed it right on the spot..very, very pleased with not only the car, but this Dealership as well...
We bought a new 2012 Kia Sorento for our daughter in college in 08/2011. She put 9,800 miles on the car so far with all the normalized services being up to date. This Saturday 10/27/2012, she drove from Miami to Naple, and this car died on I-75! Thank the Lord that neither she nor her friend got hurt! She had it towed to Fuccillo Kia dealership in Cape Coral, FL. This dealership did the initial evaluation that day, but could not diagnosed the reason why the car died! Thus, my 20 year old daughter had to leave the car in the Cape Coral Kia dealership, and no one at this dealership offered to help her getting a loaner/ rental car through Kia warranty coverage! My daughter had to ask her friend to drive from Miami (an hour and 45 minutes away) to pick her up and bring her back to Miami that evening!
Of course, nothing was done on Sunday. On Monday, the Cape Coral Kia dealership had to ask that we should contact our Kia dealership in Clearwater to fax all the service records to them as all the Kia dealerships'service databases are separated with no connectivity or sharing capability among them. I called the National Kia Customer Service to ask for help as the Clerwater Kia dealership did not respond initially to our request. The toll-free National Kia Customer Service lady said that Kia National headquarter does not have any data on services at any of their dealerships, but she gave me a case # and her extension to call back or communication, which I thought initially as being very nice and helpful ( I even did a survey for her and gave her high marks!)
I have to call the Clearwater Kia dealership's service manager to ask for help in faxing the service records to the Cape Coral Kia dealership to finally getting this done. After reviewing the well documented 3 services (on 08/11/11, 1/13/2012, and 06/11/2012), the Cape Coral Kia dealership agreed that we have had the car well-maintained by a Kia dealership during our short ownership, but th engine died fro unknown reason. The service manager there suggested that they will have to rebuilt the engine! We asked if this issue had been reported on other Kia Sorentos, and he replied that he does not or aware of any national recall nor issue with the Kia Sorento having premature engine failure. We asked that the engine should be replaced with a new engine from Kia factory in the Atlanta, Georgia plant in USA, rather from a rebuilt engine. The manager said that he will try to request for that. We requested that while the car being serviced under a Kia warranty-issue if my daughter could get a rental or loaner car for her to get to class at college. The dealership reported that they could do a rental car up to $30/day coverage only. However, since our daughter is 20 yo, she could not rent the car from any rental companies! The dealership insisted that they have no loaner car available for her to use! I called the Kia toll-free national customer service four times (twice on Monday 10/29/12 and twice on Tuesday 10/30/2012) using the previously given extension # to the service lady, Melinda. I was not able to get in touch with her either time, and upon calling back other customer service agents reviewed our case #, reporting that nothing was in our case report! So why created a case # and giving me an extension #!?
At this time, we are waiting for Kia's decisions to replace the engine, and to consider helping our daughter a way to get back from Miami to Cape Coral!
With this occurence of the failed engine on a new 2012 Kia Sorento with 9,800 miles after one year of ownership, I have to say that I am very disappointed in this car and with the above service issues from Kia National Customer Service Center! Thus, I would NOT recommend this car nor this car company to anyone at this time! Hopefully, this automotive company will learn to improve their quality and service in the future!
If you genuinely believe that these engines are defective, then you'd probably want them to rebuild the old one, rather than take a new one.
Of course, I haven't seen the damage, so I have no idea what actually happened. It could have been as simple as an unseen water or oil leak that destroyed a perfectly good engine.
We'd need more details to comment more intelligently, but keep us informed!
I always keep my service records in the car and a copy at home (I am anal-retentive, but, if there are ever any questions, I have everything available)
I would check all the service records also, they could have applied an update that could have screwed things up.
After a year of owning my Sorento, there was an update that was applied that was causing mine to jerk. Brought it back to the dealer and it turns out it was an update that changed the transmission pressure. The dealer reset it to factory specs, then all was well. Even the cpu updates could have caused something.
Update: on Friday 11/02/2012, our daughter left Miami and came back to the Cape Coral KIA dealership on her own to pick up her car - by catching a ride from a friend as the dealership would not send her a courtesy car nor pay for a cab, even though she could not rent a car as she is only 20 years old! (The dealership did offer to let her rent a car through Enterprise at max. $30/day, but she could not get this as Enterprise and all the other rental cars required the rental member to be at least 25 yo! We explained this matter to the KIA Cape Coral dealership, and they said that they would not help our daughter to obtain any ways of transportation back from Miami to their location in Cape Coral!)
Anyway, they said that they put a new engine into our daughter car, and she drove the car back to Miami without incident. However, our daughter called us today, Saturday 11/03/2012, reporting that her "Check Engine" light came on! Thus, we will have the car to be checked out next week by a Miami KIA dealership.
With this experience, I will NOT purchase another KIA anytime soon! I will not recommend KIA to anyone either!
I have to question the dealership that you had the repairs done in. It is very rare that an engine will fail so quickly and then to get a check engine right after the repair.
I am hoping that the problem gets resolved and your daughter won't have anymore future issues.
I was trying to figure what would have caused the engine to fail. Usually it would be a part of the engine due to other problems, like an oil leak, etc. For the diagnosis to be that the engine died is a little scary.
The check engine light could be coming on if they didn't match the engine serial series to the transmission serial series. When she gets it back to the original dealer, have them check that out.
Still no word from the KIA National Customer Service yet on why the engine failed!
I would like to know about what happened because it sounds like the exact same thing just recurred to me again last night on the side of the 400-series hwy up here in Ontario, Canada.
Would you be kind enough to share more details about the sequence of events that happened to the Sorento with me (us)?
I too am getting the corporate line towing from the service dept. However, I will deal with that aspect at a later date, right now I just need to get the darn vehicle fixed so I can return to work tomorrow.
Many thanks! L.
To this date, we have not heard from Kia about why the engine failed! KIA just replaced the engine and send us away! I think that KIA is trying to hush it up so no recall would be done!
I need to report it to the US National Highway Traffic Safety Administration to be included in a national database!
Good luck.
Kiss my [non-permissible content removed] Kia.
Thank you for allowing me to vent.
Good for her, she made the right decision.
I took videos and had a Service Manager ride along experiencing the same problems which he acknowledge. I have left the car with the dealer for over 15 days and they tell me that they are not able to recreate the problem in order to repair it.
I contact Kia America and after sometime they also told me the dealer is not able to recreate the issue. I told Kia America of the videos I had shown all the mechanic and how the Service Managers had ridden and experience the issues with me in the car. Again their excuse is that they can't recreate the problem. Needless to say my car now has over 22K miles and the Lemon Law in the state I live will not apply.
These problems continue and in addition, now the steering wheel is peeling as well.
Can anyone suggest how I can get these items repaired under the warranty?
Erniefd
Thanks,